ActiveCampaign vs UseINBOX

ActiveCampaign has 1160 reviews and a rating of 4.6 / 5 vs UseINBOX which has 134 reviews and a rating of 4.81 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.60 / 5 (1,160)

4.81 / 5 (134)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 25, 2021

May 4, 2021

Pros/Cons

  • Pros

  • I love it aesthetically and it’s so easy for a non tech person like me to use. The design is good and it has great functionality and deliverability !

  • I like that its easy and the workflow is very easy to use

  • Cons

  • ActiveCampaign is easy to use, but the CMS is often very slow, which means it takes extra time to make simple adjustments.

  • Occasionally contacts get stuck inside an automation - but customer service has helped when this has happened.

  • Pros

  • Ease of use, great support, excellent features

  • Super easy. You never lost at INBOX. We already used more than 5 email services in our business and this is the best tool we ever used.

  • Cons

  • Still a few bugs sometimes but support team works on it in the minutes you noticed them

  • The interface could be better. The interface of their larger examples can be more creative. but useinbox, they are not as big as those companies, but I think they will surpass them.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos