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Amazon SES vs Brevo

Amazon SES vs Brevo

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Overall Rating
4.6 (114)
4.6 (2459)
Ease-of-Use
4.1 / 5
4.5 / 5
Value for Money
4.7 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
October 20, 2024
November 11, 2024
Pros/Cons
  • Pros

  • I liked that it was fairly easy to set up, and there were a lot of "how to" guides available. I like that this is well supported.
  • It's definitely a great business email solution and I would recommend this to others. This is well suited for marketing emails and is simple to use after just setting it up once and off you go.
  • Amozen ses is cheapest and very good for deliverity in email space. Their free tier is also generous and their pricing is very pocket friendly.
  • Cons

  • There are silent limits to SES that need to be lifted by reaching out to support. This is both a reasonable step to combat spam, and a frustrating discovery for those with legitimate intentions.
  • Once, the SES service was hijacked by external intruders and used to send spam. Amazon currently has no way to rotate keys / passwords, and so this creates an extra burden for users.
  • Handling bounces and complaints could have been better. Currently one has to configure Amazon SNS for bounces and complaints.
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  • Pros

  • I have tried lots of platforms, and Sendinblue has a great automation feature and also the greatest thing about it is the lead base, 120.000 contacts its perfect and for the price is even better.
  • I attended a webinar by the Sendinblue team and the sales team were awesome in answering every single query and the support team is super quick in resolving any query.I highly recommend Sendinblue.
  • I truly like how intuitive Brevo is. It's easy to use, the documentation is great and detailed so that I can use it without any dev help.
  • Cons

  • The onboarding was a mess with errors in their documentation: it took us three months or so, so plan for that.
  • The experience was concerning enough that I want to go some effort to warn others. This is a terrible service for small businesses on a budget.
  • There are some of the build-in template are not properly design and we have wasting hours of our time trying to editing a broken template. In the end, we just working on other template.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos