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Amazon SES vs MailerLite

Amazon SES vs MailerLite

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Overall Rating
4.7 (113)
4.7 (2065)
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.7 / 5
4.7 / 5
Customer Support
4 / 5
4.8 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
October 2, 2024
September 29, 2024
Pros/Cons
  • Pros

  • I liked that it was fairly easy to set up, and there were a lot of "how to" guides available. I like that this is well supported.
  • It's definitely a great business email solution and I would recommend this to others. This is well suited for marketing emails and is simple to use after just setting it up once and off you go.
  • Amozen ses is cheapest and very good for deliverity in email space. Their free tier is also generous and their pricing is very pocket friendly.
  • Cons

  • There are silent limits to SES that need to be lifted by reaching out to support. This is both a reasonable step to combat spam, and a frustrating discovery for those with legitimate intentions.
  • Once, the SES service was hijacked by external intruders and used to send spam. Amazon currently has no way to rotate keys / passwords, and so this creates an extra burden for users.
  • Handling bounces and complaints could have been better. Currently one has to configure Amazon SNS for bounces and complaints.
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  • Pros

  • Pricing is fair and reasonable and customer service is great. Online editor, one of the most advanced that I've stumbled upon - real pleasure to work with.
  • The preset newsletter templates are visually appealing and easy to use. And whenever a question arises, as always happens when religiously using any product, the customer service is outstanding.
  • The help library is rich in short but thorough instructions, not only for the functions but even more important - with the best practices for achieving the goals.
  • Cons

  • There was a recent crash of the entire site which was very frustrating because there was no way to access my account.
  • My experience with their lack of support has left a bad taste in my mouth, however.
  • The open rate on the newsletter is lower than it should be, a problem due to Mailerlite's servers getting blacklisted from time to time. It's rather frustrating when that happens.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos