Ratings & Reviews

Overall Rating

4.62 / 5 (100)

4.11 / 5 (522)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 21, 2020

May 22, 2020

Pros/Cons

  • Pros

  • AutoPilot is an amazing piece of software, it just works and works well. They achieve exactly what they promise and it is a joyful user experience.

  • I like the ease of use with this software. It is easy to toggle between searching formats and to find customers.

  • Cons

  • The integrations are great but I wish they had even more! A Drift integration and Stripe integration would be huge.

  • UI can be difficult to navigate between journeys. Statistics page is nice, but also difficult to get the whole picture when running multiple journeys. Difficult to measure a A/B split.

  • Pros

  • Easy to set up and use. Many customization options and high quality.

  • - Abundance of features - Easy to customize to fit your needs - Super scalable - Integrates well with nearly every software and platform out there - Backed by the huge brand of Salesforce

  • Cons

  • The Engagement Studio is great, however, it is lacking more of the intricacies (specifically around flow logic) that other marketing automation platforms allow for.

  • Would be better if it offers custom analytics reports, or way to generate custom reports. But overall very satisfied with pardot. Will definitely recommend it to everyone!

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots