Batch 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Batch

4.7

(12)

Pricing

Starting at €1,000.00 per month

About Batch

The 360° Customer Engagement Platform for CRM Teams

With an average 600% ROI, Batch powers personalized user experiences at scale between brands and consumers using push notifications, in-app messaging, web push and email.

Unleash the full potential of omnichannel We are making the orchestration of customer journeys in real time, with a high level of customization, in all channels, possible. All of this through a modern marketing automation platform, designed to engage your customers.

Our clients choose Batch for 3 core reasons:

An investment that pays off in less than 3 months
A powerful, real-time Data Platform. Leverage all your data to enrich your customers’ experience
Support from experts who are passionate about CRM

Batch Screenshots

Batch Pricing and Plans

Starting price: €1,000.00 per month

Free Trial

Free Version

Basic

€1,000.00

per month

No plan information available

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Batch Features

Popular features found in Push Notifications
A/B Testing
Campaign Management
Customer Segmentation
Geotargeting
Notification Scheduling
More features of Batch
Alerts/Notifications
API
App Notifications
Campaign Analytics
Campaign Scheduling
Campaign Segmentation
Contextual Targeting
CRM
Customizable CTAs
Drip Campaigns
Dynamic Content
Email Management
Email Marketing
Email Tracking
Engagement Tracking
Event Triggered Actions
Landing Pages/Web Forms
Marketing Automation
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Channel Marketing
Personalization
Push Notifications
Reporting/Analytics
ROI Tracking
Segmentation
SMS Notifications
Template Management
Web Notifications
Website Visitor Tracking

Batch Integrations

Adobe Campaign

Salesforce Marketing Cloud Account Engagement

Selligent

Google Analytics 360

Salesforce Marketing Cloud

AppsFlyer

See all 8 integrations

Batch User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

5.0

Value for money

4.4

Customer support

4.9

Functionality

4.3

Have you used Batch and would like to share your experience with others?

benjamin L.

Verified reviewer

Electrical/ Electronic Manufacturing

10000+ employees

Used daily for less than 2 years

Review source

Reviewed January 2021

One of the best Mobile Automation and Marketing tool to engage further with your app users

+38% of returning users on monthly basis

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Main functions I appreciate: - Automation triggers, re-targeting campaigns, in-app messages, push including landing mobile, implementation of sounds, richmedia, and visual all integrated into the communication. - Having the ability to tailor the tool based on the Marketing business intent such as, Labelling, APIs from CRM system and being able to connect our attribution tools or any other licensing tools such as Salesforce, Segment GA360 to cite a few. Things I really love: AB testing, flexibility to make it "yours" according to your own company branding; the support team always available to help and double check simple to complex campaigns configuration; Analytics Dashboard; in-app & landing template configuration without the need to ask any further developments to our product dev team; API to let batch deliver other transactional messages from other systems; regular deep dive with Client and Success manager to capture batch console improvements where in the following month those feedback will drive their roadmap with brand new features or UI_UX improvements. At final, the UI is simple to read, comprehensive, and make this UX easy to use for anyone (Marketers, product app owners, developers can really enjoy it!)

Cons:

Some improvements could be made for campaigns replication in different OS. or having the ability to create and craft campaigns for both instance at the same time. Campaigns overviews displayed page by page is not really the best way to let people retrieve easily campaigns live versus completed versus in draft. I would expect to see a page offering me folders ;) but I am sure the team will enhance it in their roadmap.

Reasons for choosing Batch

Not complex at all for marketers (very easy for anyone starting) , require less efforts for dev team in terms of implementation and configuration compared to other solution.

Edern P.

Verified reviewer

Newspapers

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2020

Plateforme simple d'utilisation et équipe réactive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Equipe réactive et aucun bug de l'outil à signaler après un an d'utilisation. Temps de chargement de l'outil rapide (surtout vs d'autres solutions).

Cons:

Rien à signaler. La plateforme répond à tous nos besoins.

Reasons for switching to Batch

Ergonomie générale, lenteurs et prix de l'outil précédent

Marc L.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

NWA x BATCH

Overall I’d say, I would refer family & friends to batch, especially getting started out! They’ve definitely assisted my team with scaling 📈🤝

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly & they continue to evolve with new implementations & features!

Cons:

Not so much as a con however one thing I’d say they can improve with is their D4$!

Anne Laure D.

Verified reviewer

Broadcast Media

1001-5000 employees

Used daily for less than 12 months

Reviewed November 2022

Performance et accompagnement sur-mesure

Nous avions précédemment un souci de délivrabilité sur les push mobile qui pouvait mettre plusieurs minutes à arriver sur l'ensemble de notre parc utilisateur. Aujourd'hui, en une seconde l'ensemble du parc reçoit l'information, ça change tout pour nos métiers qui sont au coeur de l'actualité. De plus, nous sommes très régulièrement en contact avec les équipes pour optimiser nos campagnes et nos performances.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Il est extrêmement simple d'utilisation et intuitif, on va très vite à l'essentiel. C'est très bien pensé.

Cons:

Le fait de ne pas pouvoir gérer les campagnes des deux OS au même endroit mais c'est une amélioration qui sort très prochainement sur l'outil.

Reasons for choosing Batch

Pour la performance au niveau de la délivrabilité et l'accompagnement par les équipes.

Paul G.

Verified reviewer

Broadcast Media

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Une des plateformes CRM mobile les plus riches et robustes du marché.

Nous travaillons avec Batch depuis maintenant 4 ans. La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ;… font de Batch une des plateformes CRM mobile les plus riches et robustes du marché. C’est un plaisir d’avancer sur notre stratégie mobile internationale avec Batch à nos côtés.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ; l'interface éditoriale simplifiée, la simplicité d'usage pour envoyer aussi bien des push web que mobile .

Cons:

En toute transparence, je n'ai aucun point faible à décrire. Je suis pleinement satisfait de l'outil

Marine G.

Verified reviewer

Banking

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Une plateforme efficace pour vos campagnes de pushs et in-app

Nous sommes très contents de Batch pour nos campagnes CRM de push et in-app, c'est une plateforme très facile à prendre en main, compatible avec de la personnalisation et des relances automatiques pour améliorer vos KPI

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

/Une plateforme 100% UX friendly /Un service client hyper réactif (via le chat notamment) et de qualité /Interlocuteurs français, compétents et disponibles /Personnalisation facile via la remontée de vos datas, et la mise en place de trigger

Cons:

/Il faudrait ajouter la possibilité de construire une user journey de A à Z /Dommage de ne pas encore avoir de gif ou vidéo dans les in-app /Dommage de ne pas pouvoir retargeter dans un push l'audience d'une in-app (pour créer des liens entre les 2 formats) /Dommage de ne pas pouvoir personnaliser le capping par label de campagne

Natasha O.

Verified reviewer

Online Media

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Excellent

Batch propose une solution clé en main, très simple d'utilisation, performante avec un support clients remarquable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

L'interface simple à comprendre et à utiliser, les smarts segments qui permettent de se lancer rapidement, les performances techniques de l'outil, la réactivité et la qualité du support client.

Cons:

Batch est une solution performante qui répond parfaitement à nos besoins. Pas de point faible identifié à ce stade.

Reasons for switching to Batch

Batch n'existait pas.

Jessica P.

Verified reviewer

Photography

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

La solution CRM Mobile la plus simple et complète du marché

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Une plateforme CRM Mobile puissante, très simple d'utilisation et en constante évolution Un SDK stable Un partenaire qui apporte son expertise pour nous aider à tirer le meilleur parti de la solution Et un support client très réactif

Cons:

Rien ;) Batch répond complètement à notre besoin

Anna H.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed July 2021

Best Lead Tool!

Excellent. I love the product and the ease of use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to implement and use. The software is flexible and has many features. The data is current and accurate which is key in my business.

Cons:

The a la carte options for the different tools available. It would be nice to have them offer a bundle of add on's.

Reasons for switching to Batch

Batch was about the same price for better data information and has a dialer feature add on.

Marine P.

Verified reviewer

Photography

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Une plateforme qui répond complètement à nos besoins

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Une très bonne plateforme CRM, intuitive et en contante évolution. De plus, l'équipe Batch apporte son expertise pour nous aider à tirer le meilleur parti de la solution.

Cons:

Rien ;) la plateforme répond complètement à nos besoins

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