# Benchmark Email Software Reviews, Demo & Pricing - 2026 > Review of Benchmark Email Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/email-marketing/benchmark-profile --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Benchmark Email Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/benchmark-profile/alternatives/) # Benchmark Email 2026: Benefits, Features & Pricing Wondering if Benchmark Email is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Benchmark Email 4.3 [(196)](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/) Pricing Starting at $19.00 per month ### About Benchmark Email Benchmark Email makes it easy to create professional email campaigns, grow your contact list, and see what's working. For 20+ years, we've helped marketers at small and mid-sized businesses send great emails without fighting their software. Here's what you get: • Drag-and-Drop Email Builder: Design mobile-responsive emails without coding. Pick a readymade template or start from scratch, then customize with content blocks, columns, and saved blocks you can reuse. • Sign-Up Forms: Build branded sign-up forms and embed them on any website, or set them up as popups. New contacts get assigned to the right lists and tags automatically. • Smart Text and AI Images: Expand copy, adjust tone, fix grammar, and generate images from a prompt to speed up campaign creation. • Contact Management: Organize contacts with tags, custom fields, and segmentation. Filter by interests, engagement, or behavior and send targeted campaigns in a few clicks. • Multi-User Access: Add teammates to keep campaigns organized without giving having to share logins. • Email Scheduling: Schedule campaigns in advance so your messages reach contacts at the right time. • Reports and Real-Time Activity: Track opens... , clicks, and bounces per campaign. See engagement as it happens and review 30/60/90-day trends. • Real Human Support: Get help from real people, not bots. Email marketing experts are available 24/7 via live chat, phone, and email. Every plan includes every feature. No add-ons, no surprises. Wondering if Benchmark Email is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Benchmark Email User Interface ## Popular Benchmark Email Alternatives Main Product Benchmark Email 4.3 [(196)](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.19Value for money - 4.28Customer support - 4.08Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Gmail](https://www.softwareadvice.com/email-marketing/gmail-profile/) 4.8 [(13445)](https://www.softwareadvice.com/email-marketing/gmail-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.77Value for money - 4.45Customer support - 4.71Functionality Pricing Available upon request Get Price Alternative Product [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) 4.5 [(17631)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.36Value for money - 4.17Customer support - 4.36Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2298)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3477)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) 4.2 [(530)](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/reviews/) Ratings Breakdown - 3.81Ease of use - 3.83Value for money - 3.93Customer support - 4.27Functionality Pricing Starting at $25.00 per month Get Price ## Benchmark Email Pros and Cons We analyzed 196 verified reviews for Benchmark Email to find out what actual users really think. Select to learn more Intuitive Setup And Navigation Benchmark Email is widely praised for its user-friendly design and intuitive interface. Users find it easy to set up, navigate, and manage campaigns without needing extensive training or manuals, making it accessible for beginners and experienced marketers alike. Responsive And Helpful Support Users consistently highlight Benchmark Email's customer support as responsive and effective. The support team is accessible via live chat and quickly addresses issues, helping users resolve problems and get the most out of the platform. Versatile And Customizable Templates Benchmark Email offers a wide variety of modern, mobile-friendly templates that are easy to customize. The drag-and-drop editor and flexible design options help users create professional-looking emails without needing advanced design skills. Limitations And Deliverability Issues Many users report restrictions on email volume, especially on free plans, and experience delays or difficulties with large sends. Some also face deliverability problems, with emails landing in junk folders or not being sent as expected. ## Benchmark Email Pricing and Plans Starting price: $19.00 per month Free Trial Free Version Free $0.00 Plan includes: - Email Marketing - Reporting - Contact Management - Segmentation - Tagging - Assistive AI - Drag-and-Drop Builder Pro $19.00 per month Plan includes: - Email Marketing - Reporting - Multi-User - Contact Management - Tagging - Segmentation - Assistive AI - Drag-and-Drop Builder Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Benchmark Email Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Benchmark Email Access Controls/Permissions Activity Dashboard Activity Tracking API Audience Targeting Campaign Segmentation Click Tracking Contact Database Content Library Customizable Branding Customizable Fields Customizable Forms Customizable Templates Data Import/Export Drag & Drop Email Campaign Management Email Distribution Email Management Email Marketing Email Templates Engagement Tracking Forms Management Generative AI Image Library Inbox Management Landing Pages/Web Forms Lead Capture Lead Management Lead Segmentation List Management Live Chat Mobile Optimization Monitoring Multi-Language Multiple User Accounts Online Forms Personalization Preview Functionality Publish Scheduling Real-Time Analytics Real-Time Data Real-Time Reporting Reporting/Analytics Reporting & Statistics Search/Filter Segmentation Spam Blocker Tagging Template Management Web Forms ## Benchmark Email User Reviews Overall Rating 4.3 Ratings Breakdown 5 54% 4 33% 3 8% 2 2% 1 4% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.3 Functionality 4.1 Bob T. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for less than 2 years Review source Reviewed September 2018 My Review of Benchmark Email 5 Very good! Customer support responded quickly to my inquiries. For emailing your customer base easily and on a regular basis - this is good value for the money. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I loved the ability to design newsletters and email them directly to my subscribers. They have many different templates for you to choose from. The ease of use made my actual "writing time" for a newsletter minimal. Cons: I used Benchmark when I first started in online business. It was very easy to use and the price was in my comfort zone. I then tried to set up a couple of "funnels" and could not do so (this was a couple of years ago - so time may have changed). I contacted Customer Support and was informed that the system I was trying to put in place was not available through Benchmark, that they were only for emailing directly. Unfortunately, I had to close my account and move on to a competitor that did allow me to build out my funnels for online marketing. Read More VR Verified Reviewer Broadcast Media Self-Employed Used weekly for free trial Review source Reviewed November 2024 Benchmark for marketing goals 4 It was a smooth experience and am glad I tried it on my quest for an email service Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's easy and friendly to use. Also great for setting for small businesses as it's great for marketing. Cons: It's has some glitches as some of the emails end in the spam folder but none the less still get delivered Reasons for switching to Benchmark Email Wanted to find another email service for my needs Read More RG Ranjan G. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Reviewed June 2019 Using Benchmark for last 8-9 years 1 Excellent - till a year back Poor - since the last few months (just unacceptable) Unless there is restoration of Benchmark used to be, we will stop using the platform Ratings Breakdown 4 Ease of use 1 Value for money 4 Customer support 4 Functionality Pros: Ease of use ... pro-active helpdesk This has been reason that we have been using the platform for so many years Cons: There has been a serious deterioration in the quality of the platform. Delivery rates have dropped upto by about 90-95% of what it used to be. Frivolous checks have been introduced that even your helpdesk is helpless to explain. Currently the platform as good as useless for us and already we have started working parallel to other platforms where are getting similar results that we used to get using Benchmark. All our emails through your platform is directed only to our clients or prospective clients who have signed with us to receive communication from us. Vendor Response Hi Ranjan, We're sorry to hear that you feel this way. Email is a constantly evolving medium and we work hard to keep our processes up-to-date with best practices to ensure deliverability. While I don't have the information I need to identify your account and speak to the issues at hand, if you would contact our support team via phone, chat and email, we can review your account to see where we may be able to help. - Benchmark Team Replied July 2019 Read More NW Noel W. Verified reviewer Health, Wellness and Fitness Self-Employed Used weekly for less than 6 months Review source Reviewed February 2022 Easy to use email marketing software 5 Excellent customer service right from the get go Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like that Benchmark is clean looking and easy to navigate. You can create an email in no time. I like the email templates. Cons: I don't like that I have to create a segment to email a few people in my list. Also my current website doesn't integrate with Benchmark to save emails. They said they were working on that feature, however. So not Benchmark issue. Reasons for choosing Benchmark Email No fuss interfaces and easy to use for my small business. Plus I was connected with a very helpful sales rep Reasons for switching to Benchmark Email MailChimp isn't easy to use and has virtually no customer service. I'm a yoga instructor, not an IT specialist Read More MM Michael M. Verified reviewer Media Production 11-50 employees Used daily for more than 2 years Reviewed May 2019 Happy customer 5 Overall I enjoy using it very much. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Unlike other email programs, benchmark allows me to send as many emails as I need without having to pay extra. I think benchmark is one of the only platforms that allows me to pay on the basis of the number of records and add the number of emails that I send. Cons: Sometimes there is massive delays in receiving test emails. Reasons for choosing Benchmark Email Because they charge you by the number of emails that you send. benchmark does not do that. Vendor Response Hello Michael, Thank you for your review. Please don't doubt to chat with us if you're encountering issues with our test emails. We'll be glad to help. - Benchmark Team Replied May 2019 Read More AH Abed H. Verified reviewer Mental Health Care 11-50 employees Used weekly for less than 6 months Review source Reviewed September 2019 Benchmark Email 4 No benefits yet Ratings Breakdown 3 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: Ease of use. Nice design, Makes it easy to track performance Cons: I have sent the first email yesterday. Out of 409 people, only 75 have viewed the mail so far. No one registered online yet. One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading. Is started with the free plan thinking that I can upload up to 2400 contacts and email them. The free plan did not work properly, I was allowed to email 250 persons a month, and I wasnt allowed to upload the contact list because your check found out that I have more than 5% invalid emails ( I believe this is a policy to force upgrading to pro, which we were going to do after testing the performance of benchmark). Reasons for choosing Benchmark Email My friends at my other job use benchmark so I would be able to ask them questions. Also it was stated that we are allowed to send 2400 email on Free Plan, I was surprised yesterday that I am only allowed 250 a month. And I had issues uploading the contact list which required that I purchase the pro vrsion. Read More LD Laura D. Verified reviewer Education Management 2-10 employees Used weekly for less than 6 months Review source Reviewed September 2019 Great Software! 5 With Benchmark I'm able to communicate with all of my clients, inform them about new deals, and work to promote my business well. Not only that, but Benchmark also provides us with valuable statistics about how our well our email was received. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is extremely organized and user friendly. I am able to navigate my emailed newsletters with ease and convey everything in one place. Cons: There isn't much I don't enjoy about this product. I will admit there is a bit of a learning curve to the formatting; however, once you get the hang of it it is smooth sailing. Reasons for switching to Benchmark Email Through Schedulicity we were unable to create our own custom format with our newsletters. Read More NG Nikita G. Verified reviewer Health, Wellness and Fitness Self-Employed Used weekly for less than 6 months Review source Reviewed March 2020 Loving It! 5 Very happy! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: As a new user to emailing lists, automations, etc., benchmark has been incredibly user friendly, simple and I actually switched over from mail chimp and much prefer it! Cons: The pricing is a little high in my opinion with Canadian exchange factored in but otherwise no complains yet! Reasons for switching to Benchmark Email Mail chimp has no automation options unless the plan was paid and it wasn’t worth it to pay for the features they offered Read More DM Debbie M. Verified reviewer Consumer Services 2-10 employees Used monthly for more than 2 years Reviewed August 2025 Benchmark Works 5 Great, Benchmark makes it easy for me to keep in touch and educate my clients monthly. My clients constantly say how they love the newsletter! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like Benchmark because of the low learning curve. It was very easy to get started. I like that I can post pictures. Cons: Off hand I can’t think of anything that I don’t like with Benchmark Email. I think it is a good value for money spent. Vendor Response Thanks for choosing Benchmark Email to facilitate your client outreach - we're so glad you're seeing success! Replied August 2025 Read More matthew w. Verified reviewer Financial Services 51-200 employees Used daily for less than 6 months Review source Reviewed March 2023 Very complex but never saw any results yield 4 I love the application i think maybe given more time id be able to work the system like a pro Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: I like there is 24/7 live chat support also the drag and drop feature helped A TON ! Cons: The email delivery could be better and im filling up my files almost too quick Reasons for switching to Benchmark Email Wanted better email templates Read More Showing 1 - 10 of 196 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/benchmark-profile/reviews/) ## Benchmark Email Popular Comparisons [Gmail vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/gmail/)[Mailchimp vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/mailchimp/)[Constant Contact vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/constant-contact/)[Omnisend vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/omnisend/)[Kit vs Benchmark Email](https://www.softwareadvice.com/marketing/benchmark-profile/vs/convertkit/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/benchmark-profile/alternatives/) ## Other Top Recommended Email Marketing Software [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **5** times [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **5** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6235) Recently recommended **4** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times Stuck Between Options? 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