Ratings & Reviews

Overall Rating

4.26 / 5 (141)

4.28 / 5 (160)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

January 27, 2020

September 20, 2019

Pros/Cons

  • Pros

  • The emails look very professional and the software is easy to use.

  • The software is easy to use and offers a variety of layouts.

  • Cons

  • Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.

  • Their interface is very effective on smartphones, tablets, and laptop screens but gets a bit too big on a 32" PC monitor.

  • Pros

  • Great tool for segmenting different email groups and setting up automatic trigger email campaigns so we can really target the exact customer we want to reach.

  • It's very user-friendly and allows a lot of functionality. The support has been very helpful. The dashboard is clean and the reporting is very informative.

  • Cons

  • Although the email templates are easy to use, I wish there was a little more customization available.

  • It's rather expensive. Unfortunately we have a very large catalog so the cost to sync this data to Dotmailer is quite high.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots