--- title: "Bento Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bento. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bento is a good fit for you!" source_url: "https://www.softwareadvice.com/email-marketing/bento-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / [Bento](https://www.softwareadvice.com/email-marketing/bento-profile/) / Bento Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-marketing/bento-profile/) Reviews [Alternatives](https://www.softwareadvice.com/email-marketing/bento-profile/alternatives/) # Bento User Reviews ## Reviews summary - Overall rating: 5.0/5 - Total reviews: 72 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 5.0/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 69 reviews (96%) - 4 stars: 3 reviews (4%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Bento allowed me to get started quickly with a new project, and integrate both life cycle and event based email very quickly for my new SaaS application. - I love that I can pull in sources like Stripe and send transactional emails from Stripe to get the full picture of my email marketing subscribers, membership members, and customers. - It lets me focus on building my SaaS without having to worry about email deliverability and all that side of things. ### Most mentioned cons - It can feel a little overwhelming at first, especially if you are new to email service providers or automation tools. - Then, a clunky email editor created so much friction that I didn't even want to send my newsletter. If you're not sending, you're not marketing. - The trial was not enough time for me to fully understand and use the product as a one man business owner. ## Bento customer reviews Showing reviews 1-25 of 72 (page 1). ### Finally the email marketing platform I've been searching for - Overall rating: 5/5 - Reviewer: Craig H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Bento allowed me to get started quickly with a new project, and integrate both life cycle and event based email very quickly for my new SaaS application. Developer documentation was very strong, and the UI was very clear. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bento is a fantastic email and marketing automation tool. It gives you everything that you need, in a great looking design and thoughtfully crafted application. You can tell that they're on the cutting edge of marketing and SaaS with this product #### Cons Nothing really. Always a great experience, team was very supportive, and I got everything I needed out of the platform. 10/10 for me. #### Reasons for switching to Bento Drip is outdated and expensive. it was ok when it started but has drifted for most of us now in SaaS. --- ### Finally, an email platform that feels built for the future - Overall rating: 5/5 - Reviewer: Tom B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Switching platforms is never something you take lightly, especially when your whole business runs through it. Bento made it feel easy, and more than that, it made me feel like I'd found the right home. Five stars, and I mean it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Moving to Bento felt like stepping out of the past and into something built from the ground up for where things are headed. The deliverability has been noticeably better, and the value for what I'm paying is hard to argue with. But the thing that really won me over... the AI flow builder is fantastic. It's the kind of tool that makes you rethink what an automation platform can be. It doesn't feel bolted on. It feels native to the whole experience. And then there's the support, which was honestly the best I've ever had. It doesn't feel like dealing with a giant publicly traded company. It feels like the kind of company I run myself, with an [sensitive content hidden] who cares as much as I do. I care a lot about my subscribers and the people I'm trying to help... and Bento gives me that same warm feeling, like I'm part of something, and that the [sensitive content hidden] care just as much. That's a rare thing to find these days, and it makes me feel good about being here. I'm excited for where it's going to grow from here, even though it's already at an amazing place. #### Cons Nothing major, honestly. I went in fully expecting the usual migration headaches you get when switching platforms, and I just didn't hit them. If I'm reaching for something, I'm still getting my head wrapped around the new approach... but it's well worth the investment in time, because it'll pay off big time in the long run. #### Reasons for choosing Bento I think you need to talk to the owner. What first started winning me over was the feeling that he cared about his company in a way that I do. The more I looked at the features, the more I realized they were built in a new way, and it feels like it’s set up to do really well in the future. That was important to me, coming from a very old platform that is struggling to update and stay relevant as things change. The price was incredibly competitive and simple. #### Reasons for switching to Bento I wanted a more modern platform with better AI integration, better deliverability, better contact engagement management, and better spam filtering. Other tools were missing a lot of those features, and I often had to buy additional subscriptions outside of it to fill its gaps. --- ### Bento Was a Good Option. - Overall rating: 5/5 - Reviewer: Matthew M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, Bento was a good option and we would use it again in the future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Customer service that Bento offered was very good, quick to respond and address any concerns. Some of the features on Bento were limited and some respects, but they were not a dealbreaker for us. #### Cons Some of the Web Design layout could’ve been better. Functionality was good, but occasionally there were issues. #### Reasons for switching to Bento Toast was not working for us. We got horrible customer support and the issue continued for nearly a year with no resolution. --- ### Simple, Clear and Easy to Use - Overall rating: 5/5 - Reviewer: Jake H. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Bento has been a really positive experience. It’s simple, well organised, and easy to use without feeling overcomplicated. It helped keep things clear and saved time, which made the whole process feel smooth and low-fuss. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how easy Bento was to use. It felt clean, straightforward, and didn’t take much effort to get set up or understand. Everything was organised well, which made it simple to manage without a lot of back and forth. #### Cons There wasn’t much I disliked. If I had to pick something, a bit more guidance or detail upfront would make it even easier to get the most out of it, especially when you’re first getting started. --- ### The Greatest Email Marketing Software Of All Time - Overall rating: 5/5 - Reviewer: Abdullah A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered The system itself helps you to have great deliverability on it's own, by simply following the given instructions inside their onboarding within the web app itself.. The [sensitive content hidden] is there to help with supporting customers, he works day in and day out to help us learn and improve our user experience so that we can get the results from bento.. I've tried out so much other email marketing software, and I have to say Bento is by far the best email marketing software out there, no questions about it.. Their Support, Their Tracking System, Their AI writer, Their Automation System, Their Sending Limits, Their Deliverability.. I have to say everything is overall Impressive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing Support, plus I had issues with deliverability they helped me fix it all.. The system itself helps you to have great deliverability on it's own, by simply following the given instructions inside their onboarding within the web app itself.. Also their tracking system, oh my god.. this is big.. this system tells you exactly what each user (subscriber) has been doing inside your funnel, it's more like a crm, now I can make decisions perfectly with my team.. I know what to say, how to follow up based on the actions the user took within the funnel. Their AI email writer within itself is a whole product.. this thing is insane, I can write two words and it will write a full email with (your chosen tone of voice), also with an amazing direct response marketing copy.. There is also this ai agent chat system that I haven't tried or figured out yet, but I'm sure it's also an amazing feature.. #### Cons it's a bit techy to get to use it, but once you get the hang of it, you know why they set it up like this.. I think it's an all in all business tool that helps you track the actions of every single user within #### Reasons for switching to Bento their pricing, for the deliverability and automation wasn't the best.. the value they give for what I pay isn't matching what I'm looking for --- ### Deliverability is king, Best in class support, opinionated software - Overall rating: 5/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered When was the last time you were in regular conversation with the [sensitive content hidden] of mailchimp/active campaign. Did they habitually give you free advice on how to send and land in inboxes? The email landscape is constantly changing to be more engagement driven, do you have software or a partner? #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great value for the money. Deliverability is the best I've had, help in discord is fantastic. I started sending to people when we switched over and people I thought were non-responders started responding like the never received our emails before. They are very helpful and the warmup / batching is so good. I've also made use of the API which is again quite good. #### Cons The interface is a little quirky. Info is often not where I am used to finding it, but it's there and more of it if you take the time. There are some things with fields where you have to memorize the field to add it to a contact vs selecting a list of fields they store from a dropdown and then add it. It's not a lot to do and Im not leaving for the sake of these kinds of things. #### Reasons for choosing Bento Activecampaign puppygaurds key features like segmentationa and personalization behind expensive plans. Their per contact is very high at that level and I could soon see it costing a mortgage payment. Also interface was really slow, though it did have everything I would have needed #### Reasons for switching to Bento Needed way better deliverability than mailerlite offered. I honestly liked their interface and featureset, but they take anyone and it really showed in their deliverability. Klaviyo was not customizable to our liking --- ### Great value, powerful email platform - Overall rating: 5/5 - Reviewer: Yordan Y. - Verified reviewer: Yes - Industry: Computer Games - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive overall. Once set up, the platform is easy to work with, reliable, and flexible. The combination of automation, data management, and email capabilities makes it a strong long-term solution for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent value for the amount of functionality you get. Bento handles marketing and transactional emails in one place, with strong automation options and solid email management. It replaced several tools for us. #### Cons Nothing in particular stood out as a downside. Because the platform offers so many features, it takes some time to explore everything it can do. #### Reasons for switching to Bento We were looking to consolidate tools, and Bento offered everything in one place. The support team has also been excellent. --- ### A very very good email service provider - Overall rating: 5/5 - Reviewer: Russell C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bento is amazing once you get familiar with how everything fits together. The onboarding is very good, and the UI becomes genuinely enjoyable once you wrap your head around the logic. The internal AI tool for building flows is a fantastic feature and makes experimentation far easier than expected. Analytics are great, and the pricing feels very fair for what you get. #### Cons It can feel a little overwhelming at first, especially if you are new to email service providers or automation tools. That said, this is softened a lot by their excellent onboarding experience. The free onboarding call is genuinely helpful, and the support team often, the [sensitive content hidden] is always available, which makes the early learning curve much less intimidating. #### Reasons for choosing Bento I like that it's a smaller company and the [sensitive content hidden] is activly improving the product and features. --- ### Email marketing system that cares about deliverability - Overall rating: 4/5 - Reviewer: Michal T. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I'm new to it but it already looks promising. I'm using maybe 10% of it's features. It gets above and beyond a simple email marketing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I migrated from Drip and have most my needs satisfied immediately. Bento gives actionable tips on email deliverability and recommends sending in batches. #### Cons They are rebuilding their docs now so it was challenging to learn about its features. I found it challenging to embed an image countdown using their text editor. #### Reasons for choosing Bento pricing and the philosophy behind bento. #### Reasons for switching to Bento I haven't used it for a while and they decided to delete my data --- ### Reliable email platform, does the job well - Overall rating: 5/5 - Reviewer: Keith M. - Industry: Airlines/ Aviation - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I've used Bento for a while now to run my new newsletter, and it's held up very well. The automation and tagging tools are solid once you get your head round them, and email deliverability has been very consistent, which matters more than people realise. The interface takes a bit of getting used to and isn't always intuitive, but support has been very responsive on discord when I've hit snags. It does what I need without a lot of fuss, and I'd recommend it to anyone running a small, focused list. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent AI integration from Claude Code. Great deliverability. Automation and tagging features work well once you're set up. It handles a weekly newsletter without any drama, which is really what I need. #### Cons UI could be a bit more polished. I can't see scrollbars in Chrome sometimes, but it's no biggie because I'm generally working via their API. --- ### The first email marketing provider that worked for me because of their support - Overall rating: 5/5 - Reviewer: Peter V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered After trying a bunch of email marketing tools the past 2 years, I'm sticking with Bento. It just works for me. If you use Laravel, it's a no brainer - they have really good integration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their customer support is incredible. I've done email marketing before, but there are always lots of questions, and you literally have a line to the founder. I signed up about a month ago, and I think they have me for life. #### Cons The UI is pretty good, but there are bits that could use polish, specifically editing many users at once. But again, it's good. #### Reasons for choosing Bento Support and recommendations from people I trust --- ### The best CRM I've had the pleasure to use - Overall rating: 5/5 - Reviewer: Caspar d. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent. The features I need without the crazy price tag. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up, the feature set they make available to you without hiding stuff behind a crazy expensive paywall is a delight. The customer support in getting set up has been top-notch. A platform you can tell the people running it truly care about. #### Cons Had a couple of issues with a non-standard implementation and getting custom events tracked from a Woocommerce subscription plugin, but with a bit of help from their excellent documentation, I was able to resolve this. #### Reasons for choosing Bento Price, feature set, pricing tiers (knowing I won't get into high-billing territory once my business starts growing) #### Reasons for switching to Bento MailChimp is expensive, and I don't like CRM platforms that tier their pricing based on either email send volume or user count. --- ### Feature Packed ESP with Strong Pricing + The Best Customer Support - Overall rating: 5/5 - Reviewer: David A. - Verified reviewer: Yes - Industry: Public Policy - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bento is a unicorn in my eyes: you have a beautiful, highly-functional product that is backed by a support team that replies faster than you can blink. When comparing to others like Mailchimp or HubSpot, Bento is 100x faster both in physical page load time but is also more simple. The product just makes sense.Bento is something that I actually enjoy spending time in now because of how perfectly it's been crafted.It also integrates easily with Zapier to cover pretty much any other platform Bento doesn't have a native integration with. Powerful stuff! #### Cons It's important to know that Bento has a really fast speed at which they make product updates. Personally, I love it! For some that may be used to more enterprise heavy software, you'll be glancing at the change-log here a bit more often to stay up to speed. Just something to keep yourself and your team in the loop about. #### Reasons for choosing Bento Bento's pricing and customer support did it for us. The way everything is just included + unlimited at one price makes life much less complicated when it comes to email. --- ### Great event-based email marketing automation tool - Overall rating: 5/5 - Reviewer: Tiziano F. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bento offers unique advantages like batch email sending, organizing tags into categories, and setting expiration for tags. While direct integration with many external services is limited, Bento simplifies the integration process with its email marketing automation system. Its event-based nature enables potent and adaptable automation capabilities. #### Cons It can be a little difficult to master at first because it is very different than most email marketing services. At present, however, I have not encountered any particular negative aspects. #### Reasons for switching to Bento Bento's event-based email marketing automation features is more flexible and Bento has better value for money. --- ### Great CRM tool for any startup - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent. Quick to implement and support would respond and resolve issues in hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Second to none in customer service, with easily contactable founders through discord. Excellent support for custom workflows, and create range of features included as standard. #### Cons Would perhaps prefer users were identified by custom ids rather than emails. But thats not a show stopper. #### Reasons for choosing Bento Price point. Feature set is similar, but significantly more with customer.io. #### Reasons for switching to Bento Price point. Feature set is similar, but significantly more with customer.io. --- ### I have used the tools of the competition... - Overall rating: 5/5 - Reviewer: Alfred H. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I very happy with bento now, because it does what it advertise and the email delivery rate is great. Bento works well with my woo commerce and my website. I am a happy customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used the tools of the competition and Bentonow is better. It has a better User Interface. The email delivery rate is one of the bests. The support is personal. #### Cons The con is WPFusion for Bentonow. The auto login link of WPFusion for Bentonow is not working. This was an important feature for me to go with Bentonow and WPFusion. I wish that WPFusion is delivery in the future a working auto login link, because they advertise it. WPFusion deliver to your promise! #### Reasons for switching to Bento I was a longtime customer of Infusionsoft and when the email delivery of Infusionsoft dropped I was switching to ActiveCampaign. ActiveCampaign has a good email delivery rate but they upsell me to an expensive package and never deliver on it and the support for ActiveCampaign is not matching what they promise.Bentonow has a great email delivery rate and the support is personal. I am a very happy customer of Bentonow. --- ### Easy move to Bento from MailChimp - Overall rating: 5/5 - Reviewer: Michael W. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fair and easy to follow pricing. Great to use for multiple brands within our company Easy to get support Potential uses of this software for our business is huge #### Cons Small learning curve to get used to software and discord support. This is well worth the value the software brings #### Reasons for choosing Bento Access to support with Bento was a big plus #### Reasons for switching to Bento Desperate to make the move away from MailChimp and Bento has been the perfect choice for our business. Clear, fair pricing and features well beyond the Chimp --- ### Strong deliverability, great support - Overall rating: 5/5 - Reviewer: eren b. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I run a SaaS and use Bento for onboarding, webinar reminders, receipts, and win-backs. Migration took a day. After switching, inbox placement went up and stays there—deliverability is the reason I’m here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deliverability is 100% for me. Emails land in the inbox, not Spam. Domain setup (SPF/DKIM/DMARC) was simple, and reputation stays clean. Support replies very fast with real fixes, not scripts. Good value. #### Cons A bit more detail can be added documentation but that is not a problem, they are always helping 24/7 when you have problems. --- ### A worthy marketing automation contender - Overall rating: 5/5 - Reviewer: Kevin W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bento is very powerful marketing tool that combines the features of several bigger players in the space for a fraction of the cost. #### Cons There is a bit of a learning curve to using the platform and at times the different screens feel a bit cluttered. Also, I seem to be among the very few people who generally dislike that every platform wants to be dark mode. --- ### Something special about this one - Overall rating: 5/5 - Reviewer: Isaac R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Somewhere in their community Discord, [sensitive content hidden] mentioned recently that once a new Bento user sends their first broadcast and sets up a flow/sequence that Bento just clicks and then they become a longtime user of the platform. Well, I decided to put that to the test, because as I was just starting out I was getting a bit frustrated by some of the little things here and there was a small part of me that was worried Bento wouldn't be a good fit. But I pushed through -- largely because of the positive attitudes and helpful culture of their Discord community -- and created a campaign last week with 4 broadcasts (segmented manually from exports from my old platform cause that's still my comfort zone). Then I set up a sequence that could be triggered manually by a power action or someday down the line automatically via a flow on the off chance that a few of the 40 or so clients I sent those broadcasts to converted. Now, a few days later, 3 of them have converted on ARR subscriptions totaling exactly what my Bento subscription annual cost is. And he was right. It clicked. There's something just right about the mix of broadcasts, sequences, and flows in Bento paired with the small touches like being able to send 1-off broadcasts to a single contact if you missed them in your targeting or want to be a bit more high touch. It's just so flexible. #### Cons The platform is so flexible and robust, you can do almost anything if you know how. But that makes it a little daunting for new users just trying to wrap their head around the design and functional philosophies unique to Bento. I highly suggest joining their Discord (big button in the top right of the dashboard) and engaging with the users there, [sensitive content hidden] and his team. They'll help you more than you could expect or set you on the right path if they can't. --- ### It does it all! - Overall rating: 5/5 - Reviewer: Kiril C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Reliable software that delivers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bento is great for entrepreneurs because you get all of there features for a flat pricing per contact. There aren't any upsells, locked features, or hidden products. You get the entire suite of amazing marketing features that you can use on your entire emailing list. It's great and replaced a lot of other software for us. #### Cons The support from Bento is so amazing. You might find it startling how quickly you get a reply. #### Reasons for switching to Bento Pricing --- ### Bento - why choose it? - Overall rating: 5/5 - Reviewer: Pawel C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very positively surprised and happy to have come across Bento. The deliverability of the messages is at a high level, and I have everything I need here to run effective email marketing campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Bento is that it offers so many options for tracking users. Definitely attribution and analytics deserve praise here. Plus, the built-in forms are nice and easily configurable. What's more, it's possible to display them depending on what the user is doing on the site. They also have great support that responds quickly to user requests on Discord. #### Cons At first I felt a little lost, as the interface took some getting used to. --- ### Give Bento a try. You won't regret it. - Overall rating: 5/5 - Reviewer: Joshua M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered 10/10. I'm new to a lot of what comes with running an online business. Bento has made emailing my users very simple & effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, great UI, if you have any issues they will solve it same day via Discord. #### Cons nothing. great trial period. great support. --- ### Realmente buena en la gestión de correo electrónico - Overall rating: 4/5 - Reviewer: Miguel G. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Desde el primer momento muy satisfecho con los requisitos #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros muy intuitivo para una pequeña empresa que no requiere algo más complicado #### Cons Algunas aplicaciones no son necesarias en mi caso --- ### Fantastic MCP and great automation options - Overall rating: 5/5 - Reviewer: Julius M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I run two businesses on Bento and manage most of it through the MCP integration, which is honestly best in class. I can create broadcasts, manage tags and fields, check subscriber data and build sequences straight from my AI assistant. No other email tool I have tried comes close on this front. The automation side is powerful too: flows, events and the batch API give you a lot of flexibility, and the team ships improvements fast. Support is responsive and the pricing is fair for what you get. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MCP integration lets you manage almost everything through AI tools. Flexible flows and event-based automations. Clean API with batch imports. Fast, personal support. #### Cons Some settings can only be changed in the UI, not via API, and the interface is a bit "techy" so the learning curve is a bit steeper than with the big mainstream tools. #### Reasons for switching to Bento was looking for an AI first tool with great automation options ## More reviews [Next reviews](https://www.softwareadvice.com/email-marketing/bento-profile/reviews/?page=2) --- Bento Reviews, Pros and Cons - 2026 Software Advice