About BirdSend

BirdSend is a cloud-based email marketing solution that enables content creators to streamline marketing operations through drip email campaigns, contact segmentation, revenue tracking and more. Professionals can utilize the platform to identify VIP subscribers, determine top-performing emails and set up rules to automate various tasks.

BirdSend allows marketers to segment contacts using tags, enabling them to notify specific subscribers about upcoming newsletters, promotions or product launches through broadcast emails. Content creators can gain visibility into emails’ open and click rates, track customers' average lifetime value and collect website visitors' details using in-built forms. Additionally, it lets professionals set up and sequence drip ema...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of BirdSend

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

February 2020

Cath from Sex Ed Rescue

Verified Reviewer

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

A great alternative to ConvertKit

Overall very positive. I annoy them a lot with questions, as I am always comparing it to ConvertKit (which I used for 3-4 years). And they are very good with replies. Plus very open to suggestions on how to improve it. It is only a new provider, which means they are still rolling out features. When switching to a new provider, there is a learning curve (which can be frustrating) but that will happen with any new provider. So I dedicated 2-3 days to play with it ie set up forms, automations and tags before switching my large list over. It was time well spent!

Pros

Affordability was important, as ConvertKIt was becoming way too expensive, as my list continued to grow. I also love the functions. It pretty much does everything that ConvertKit does (or soon will be as new features are constantly being added) and more. Plus it gives me detailed analytics for each email that goes out, and collects a reason for unsubscribes.

Cons

Currently, I am unable to open up individual email addresses, to see the history of what they have opened or clicked. Their instructions on how to set it up could be better - they have comprehensive videos but i like to read and bypassed the videos.

Response from XooGuu

Replied March 2020

Hi Cath Thank you for your review! The ability to see an individual and see what emails they've opened and clicked, including when... is already in our to-do list.

December 2019

Ian from House Sitting Magazine

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Simple to use, at a great price

BirdSend has been a great replacement for my previous email list provider (GetResponse). It is cheaper, easier to use, and is already providing better results. The training, tips and support are very helpful

Pros

Setting up email sequences via the "automation" option couldn't be easier. The whole sequence can be accessed from one page. This makes visualising the flow, and making changes, quick and simple. It is easy to adjust campaigns in response to replies we receive. It is so user-friendly, compared to other software we have used.

Cons

At the moment I'm frustrated that there is no integration with the lead generation software I am currently using (Thrive Leads from Thrive Themes). Although I guess the failing is on the part of Thrive, not BirdSend. I don't think the BirdSend optin forms offer as much functionality and customisation as the Thrive Leads forms do. So at the moment I have to either use Zapier to link the Thrive Leads optin to BirdSend - no good really, as I'm limited to 100 zaps, which I use in 10 days or so. Or have to use the BirdSend lead gen, which I don't like as much as the Thrive Leads forms.

Response from XooGuu

Replied January 2020

Hi Ian Thank you for the review! Much appreciated! To clarify, you can still use Thrive Leads and Thrive Themes with BirdSend without Zapier. Simply use our RAW HTML and paste it inside Thrive, and you'll be all set. We use Thrive ourselves as well as our other users, and the RAW HTML method is how we've successfully integrated successfully with Thrive. Please see how to do this here: https://help.birdsend.co/article/show/64536 Feel free to reach out to us if you have any further queries.

December 2019

Ruth from Ritchie Media

Verified Reviewer

Company Size: 1 employee

Industry: Publishing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

No More Email Headaches!

So far I'm loving my experience with BirdSend! It's easy to use, I have no more email headaches wondering if my emails are going to get delievered, or if the right emails are going out at the right time. In 2020 I'm planning on doing a lot more email automation and am looking forward to really digging in and learning about all the extra features to do that.

Pros

I love the ease and simplicity of being able to send out a daily broadcast email to my customers and subscribers. I'm a relatively new user so haven't dug into all the extra features yet.

Cons

One thing I'd really like to see is an archive feature so that I can share with people who prefer to read online. But other than that, I don't dislike anything about this software.

December 2019

Pamela from Pam Barnhill Media, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Broadcast Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Outstanding service from a growing platform

Excellent service, good commitment to deliverability.

Pros

I love the outstanding customer service, the user interface (so attractive and speedy), and the part where they completely moved me from my old email service provider!

Cons

It lacks a few of the features I was used to in my old esp, but for the price I am willing to wait while they grow.

December 2019

Jodie from Roaming Income

Verified Reviewer

Company Size: 1 employee

Industry: Publishing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

All the best features at a great price

Everything has been very impressive with this Company and the entire team.

Pros

The resend option for any email in a sequence.

Cons

The HTML code for forms has to be edited for clickfunnels before using it. Would love to see an integration soon.