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Buttondown vs Constant Contact

Buttondown vs Constant Contact

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Overall Rating
4.8 (88)
4.3 (2840)
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.7 / 5
4.1 / 5
Customer Support
4.9 / 5
4.2 / 5
Functionality
4.6 / 5
4.2 / 5
Last Review Written
November 17, 2024
November 26, 2024
Pros/Cons
  • Pros

  • It's been such a delight to use: much less hassle and stress, very easy to understand, wonderful features always being added, and a great system overall.
  • Very nice experience, elegant and well designed software, excellent, fast and reliable support team.
  • I love the simplicity of it and the clarity of the interface, but my absolute favorite thing is how responsive and helpful they are when reached out to.
  • Cons

  • Emails / contacts UI is feature poor and difficult to navigate.
  • I was honestly shocked how easy the migration and setup was. Seriously - I thought maybe I had missed something or had done something wrong for it to be so simple.
  • When I first signed up, the UI was a little bit difficult to decipher.
Read all user reviews
  • Pros

  • Constant Contact excels with its user-friendly interface, reliable email deliverability, extensive integrations, and robust automation, making it a top choice for effective email marketing.
  • The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to.
  • This software can organize all of your email lists. It can also help create some really amazing promotional/news letter products to help the client stay connected with all of those emails.
  • Cons

  • The gym was never opened again and they kept charging us for more than a year. They are refusing to refund the charges and did not stop charge our credit card until we cancel it with bank.
  • Dislike with the Marketing program that you can only have 3 users on the product. Lost of times we needed more users.
  • We felt the customer service was poor and unfair given the extremely low percentage of those who clicked "spam" (2-3 individuals) out of 5-6K recipients on a given campaign.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos