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Buttondown vs Mailchimp
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.9 / 5
4.2 / 5
Functionality
4.6 / 5
4.4 / 5
Last Review Written
November 17, 2024
November 27, 2024
Pros/Cons
Pros
- It's been such a delight to use: much less hassle and stress, very easy to understand, wonderful features always being added, and a great system overall.
- Very nice experience, elegant and well designed software, excellent, fast and reliable support team.
- I love the simplicity of it and the clarity of the interface, but my absolute favorite thing is how responsive and helpful they are when reached out to.
Cons
- Emails / contacts UI is feature poor and difficult to navigate.
- I was honestly shocked how easy the migration and setup was. Seriously - I thought maybe I had missed something or had done something wrong for it to be so simple.
- When I first signed up, the UI was a little bit difficult to decipher.
Pros
- I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.
- The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.
- Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.
Cons
- Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
- I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.
- This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
