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Buttondown vs MailerLite
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.7 / 5
4.7 / 5
Customer Support
4.9 / 5
4.8 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
November 17, 2024
November 25, 2024
Pros/Cons
Pros
- It's been such a delight to use: much less hassle and stress, very easy to understand, wonderful features always being added, and a great system overall.
- Very nice experience, elegant and well designed software, excellent, fast and reliable support team.
- I love the simplicity of it and the clarity of the interface, but my absolute favorite thing is how responsive and helpful they are when reached out to.
Cons
- Emails / contacts UI is feature poor and difficult to navigate.
- I was honestly shocked how easy the migration and setup was. Seriously - I thought maybe I had missed something or had done something wrong for it to be so simple.
- When I first signed up, the UI was a little bit difficult to decipher.
Pros
- Pricing is fair and reasonable and customer service is great. Online editor, one of the most advanced that I've stumbled upon - real pleasure to work with.
- The preset newsletter templates are visually appealing and easy to use. And whenever a question arises, as always happens when religiously using any product, the customer service is outstanding.
- The help library is rich in short but thorough instructions, not only for the functions but even more important - with the best practices for achieving the goals.
Cons
- There was a recent crash of the entire site which was very frustrating because there was no way to access my account.
- My experience with their lack of support has left a bad taste in my mouth, however.
- The open rate on the newsletter is lower than it should be, a problem due to Mailerlite's servers getting blacklisted from time to time. It's rather frustrating when that happens.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
