I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code.

Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.

Segmentation (allowing us to properly split our customers up and target them with appropriate emails). Templates: easy to setup, customize and ensure they look professional.

I am a web developer and their API is fantastic to use. It is easy and straightforward.

The custom HTML email editing is a pain, you can't actually edit the HTML in the platform, so you've got to constantly upload, test, and re-upload changes.

Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features.

As such, lists often run into negative numbers after I delete them.

I love that campaign monitor has two ways of creating emails, either uploading custom HTML or using their in-house email builder.

The ease of use is by far the best thing about Campaign Monitor. No background in coding or HTML.

Campaign Monitor allowed us to send our monthly newsletter with ease. This brought in an abundance of new business for the company and helped to grow revenue.

Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

It has some nice built in engagement segments (wish they were customizeable), and a decent set of basic integration capabilities. For the price, it does ok.

Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier.

If your business thrives from email traffic then I definitely recommend upgrading to the highest-paid tier account: Premier to gain the best results.

It's easy to use and has some great features like you can import your plain text right from your html in CM.

Best of all is the truly responsive customer service. Sarah was particularly helpful and accommodating when I really needed her help.

The biggest problem that I've been having lately is trying to send a preview email to myself...it never seems to work on a Friday.

Campaign Monitor had everything our company was looking for and more. We like that you can use their template or bring in your own.

You will love Campaign Monitor is you're a developer/designer because you have a lot more advanced customizations and features to play with.

It seems like they are favored in terms of integrations with popular software so that is a plus. Overall I like the feel of the style on the template library and deliberately was perfect each time.

What I like most about Campaign Monitor is it's ease of use. Very easy to put together emails to go out to our data base.

I love being able to personalize and monitor email campaigns. I love being able to track the results of my email marketing efforts.

It's style  editor is quite clunky to use and the visual results one can obtain feel fairly limited.

US Dollar

Campaign Monitor is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verticals.


The solution offers several features like customer journeys, targeted segments and more that help organizations to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails.


Campaign Monitor’s tools enable users to customize and expand their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time information related to email performance and campaign activity.


Users can keep track of audience behavior and their engagement with emails, content sharing and effective action items. Campaign Monitor offers integration with various third-party applications like Shopify, SalesForce, Facebook, Magneto and WordPress.


Services are offered on a monthly subscription basis that includes support via email and through an online knowledge base.



LongDescription

Engagement Tracking

AB Testing

Multi-Channel Marketing

Email Monitoring

Lead Capture

Activity Tracking

Customer Segmentation

Drip Campaigns

Real Time Monitoring

Campaign Tracking

Multi-Campaign

Customizable Fields

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Lead Management

Conversion Rate Optimization

Email Marketing

List Management

Real Time Data

Performance Metrics

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Dynamic Content

Event Triggered Actions

Customization

Activity Dashboard

CAN SPAM Compliance

Reporting & Statistics

Segmentation

Data Visualization

Customizable Templates

WYSIWYG Editor

Conversion Tracking

Response Management

Dashboard

Web Forms

Mobile Optimized Emails

Spam Blocker

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Monitoring

Mailing List Management

Campaign Analytics

Customizable Forms

Drag & Drop

Auto-Responders

Third Party Integrations

Campaign Management

Multivariate Testing

For Small Businesses

Multi-Channel Campaigns

Channel Management

Website Analytics

Recommendations

Multi-Channel Data Collection

Behavioral Targeting

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Basic: $9/month 
Unlimited: $29/month
Premier: $149/month

All with 24/7 support.

A 15% discount is offered for nonprofits.

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