I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code.

Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.

Segmentation (allowing us to properly split our customers up and target them with appropriate emails). Templates: easy to setup, customize and ensure they look professional.

I am a web developer and their API is fantastic to use. It is easy and straightforward.

The custom HTML email editing is a pain, you can't actually edit the HTML in the platform, so you've got to constantly upload, test, and re-upload changes.

Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features.

As such, lists often run into negative numbers after I delete them.

I love that campaign monitor has two ways of creating emails, either uploading custom HTML or using their in-house email builder.

The ease of use is by far the best thing about Campaign Monitor. No background in coding or HTML.

Campaign Monitor allowed us to send our monthly newsletter with ease. This brought in an abundance of new business for the company and helped to grow revenue.

Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

It has some nice built in engagement segments (wish they were customizeable), and a decent set of basic integration capabilities. For the price, it does ok.

Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier.

If your business thrives from email traffic then I definitely recommend upgrading to the highest-paid tier account: Premier to gain the best results.

It's easy to use and has some great features like you can import your plain text right from your html in CM.

Best of all is the truly responsive customer service. Sarah was particularly helpful and accommodating when I really needed her help.

The biggest problem that I've been having lately is trying to send a preview email to myself...it never seems to work on a Friday.

Campaign Monitor had everything our company was looking for and more. We like that you can use their template or bring in your own.

You will love Campaign Monitor is you're a developer/designer because you have a lot more advanced customizations and features to play with.

It seems like they are favored in terms of integrations with popular software so that is a plus. Overall I like the feel of the style on the template library and deliberately was perfect each time.

What I like most about Campaign Monitor is it's ease of use. Very easy to put together emails to go out to our data base.

I love being able to personalize and monitor email campaigns. I love being able to track the results of my email marketing efforts.

It's style  editor is quite clunky to use and the visual results one can obtain feel fairly limited.

The overall experience has been wonderful. It's simple, easy and yet effective.

The best part of SendGrid is the effectiveness of its API. The API supports import from almost everywhere and from any file types.

Always reliable, easy to integrate with, multiuser support and awesome customer support.

It is highly confusing, make some small mistakes in their confusing dashboard and get charged extra.

Ever since last September, we've had about a 1% error rate with Sendgrid due to random 406 errors. Based on what we've seen on the internet, we're not the only ones.

It is super easy to set up and manage, and also provides comprehensive reporting on how each email was sent and processed.

Great tool for controlling your sending reputation and improving email deliverability.

Especially for the bad support and Sendgrids billing plans. One month we had to pay for three different subscriptions.

WAs disappointed because we were referred to this program. Found the price to make it even more discouraging to stick with it.

Then recently, Microsoft started blocking the emails. I found out this was because a spammer had used their service and got the shared IP blacklisted.

As a utility integration that the rest of our software depends on, this is wholly unacceptable. Imagine your product, and imagine that 1% of emails your product sends just randomly fail.

Sendgrid is easy to use and offers a great way to check if tools are processing emails correctly to users.

Great functionalities and way too good email delivery results. Tracking of Emails is diverse and helps get a great insight into various metrics.

The customer service has always been pretty quick to get back to me. It's a popular service with a lot of integrations available.

Currently we are extremely frustrated and disappointed with both the support and the product itself. I would leave tomorrow if we could.

Our non profit selected SendGrid after recommendations from other groups in our organization. After we got through the extensive set up it has been easy to use.

I love the service and we won't be changing it at work for a long time. It's good for the price as well.

Brilliant - it delivers on everything it promises and has easy to use packages.

It's simply pleasant and we're still with them for the simplicity. That can't be over emphasized.

I loved how easy it as to integrate sendgrid for transactional email support. The dashboard also offers some insightful analytics.

US Dollar

Campaign Monitor by Marigold is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verticals.

The solution offers several features like customer journeys, targeted segments and more that help organizations to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails.


Campaign Monitor’s tools enable users to customize and expand their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time information related to email performance and campaign activity.


Users can keep track of audience behavior and their engagement with emails, content sharing and effective action items. Campaign Monitor offers integration with various third-party applications like Shopify, SalesForce, Facebook, Magneto and WordPress.


Services are offered on a monthly subscription basis that includes support via email and through an online knowledge base.



LongDescription

Engagement Tracking

A/B Testing

Multi-Channel Marketing

Email Monitoring

Lead Capture

Activity Tracking

Customer Segmentation

Drip Campaigns

Real Time Monitoring

Campaign Tracking

Multi-Campaign

Customizable Fields

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Lead Management

Conversion Rate Optimization

Email Marketing

List Management

Real Time Data

Performance Metrics

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Dynamic Content

Event Triggered Actions

Customization

Activity Dashboard

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Data Visualization

Customizable Templates

WYSIWYG Editor

Conversion Tracking

Response Management

Dashboard

Web Forms

Mobile-Optimized Email

Spam Blocker

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Monitoring

Mailing List Management

Campaign Analytics

Customizable Forms

Drag & Drop

Autoresponders

Third-Party Integrations

Campaign Management

Multivariate Testing

For Small Businesses

Multi-Channel Campaigns

Channel Management

Website Analytics

Recommendations

Multi-Channel Data Collection

Behavioral Targeting

Tag Management

Data Source Connectors

Real-Time Analytics

Messaging

Personalization

Customer Data Management

Mass Texting

Access Controls/Permissions

SMS Messaging

Subscription Management

GDPR Compliance

Categorization/Grouping

Communication Management

Customer Database

Audience Targeting

Content Library

Lead Generation

Customer Experience Management

Preview Functionality

Multi-Channel Communication

Contextual Targeting

Workflow Management

Message Personalization

Email Management

Visual Analytics

SMS Marketing

Automated Scheduling

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Basic: $9/month 
Unlimited: $29/month
Premier: $149/month

All with 24/7 support.

A 15% discount is offered for nonprofits.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Campaign Monitor by Marigold

Live Online

Webinars

Documentation

Videos

Twilio SendGrid is a cloud-based email marketing tool that assists marketers and developers with campaign management and audience engagement. Its key features include A/B testing, mailing list management, predefined templates, image library and reporting.

The application comes with an editing tool, which enables users to create responsive email templates and add fields. The campaign management feature lets marketing teams segment contacts based on engagement metrics and customer data. Further, the system includes domain authentication, compliance and ISP outreach to optimize email delivery.

Twilio SendGrid comes with web and SMTP API’s, and connects with cloud-based email service providers. It is offered on a monthly subscription and support is provided via phone and email.

Signature Management

Catch-all Server Detection

Real-Time Monitoring

Single Email Verification

Geolocation

Campaign Scheduling

Domain Check

Routing

Whitelisting/Blacklisting

Queue Management

Alerts/Notifications

Disposable Email Detection

Chat/Messaging

Team Management

Image Library

Delivery Tracking

Data Recovery

Syntax Check

Unsubscribe Database

Spam Analysis

Location Tracking

Search/Filter

Simple Mail Transfer Protocol (SMTP)

Customer History

Threat Response

Threat Protection

Email Filtering

File Storage

Forms Creation & Design

Real-Time Notifications

Inbox Management

Multiple User Accounts

Free Plan: up to 100 emails per day.

Paid plans available beginning at $14.95/mo.

Campaign Monitor by Marigold vs SendGrid

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