All CentrixOne Email Marketing Reviews

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Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Everything we were looking for in one service

PROS

Business development and email marketing under one roof

CONS

I'm visual with graphics. would love to see more graphic representations of the data

Reasons for switching to CentrixOne Email Marketing

costs

Pascal

Industrial Automation, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Excellent rapport qualité - prix

Efficacité et facilité

PROS

Il offre toutes les fonctionnalités nécessaires et est très simple à utiliser. Automatisation facile à faire et efficace!

CONS

Je n'ai pas expérimenté de point faible dans mon utilisation actuel tous ce que j'ai besoin est la et fonctionne bien.

Reason for choosing CentrixOne Email Marketing

Le service, le rapport qualité - prix, flexibilité du produit

Lisa

Program Development, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Flexible, easy to use CRM-integrated marketing tools

PROS

- Ease of use - Responsive email editor, easy to use and configure email campaigns from - Speed of setup and configuration - Custom fields at both the contact level and/or the campaign level enable effective profiling to send the right messages at the right time - Automations which enable triggered actions to specific contacts from system fields, custom fields or action driven results - Email campaign report/dashboard also links directly to the contacts that actioned, bounced or unsubscribed and are downloadable into a list - Downloadable list of contacts that opened or clicked through - Campaign list enabled filtering based on clicks for analysis on areas of most relevance or interest to target contacts - Campaign list import optional dedupe feature based on email address - Email campaign setup and targeting of specific contacts based on field values, sales rep assigned, previous actions etc. - Email campaign advance scheduled setup - Integration of email marketing with CentrixOne CRM tools for sales enablement

CONS

- Email opt-in preferences management is still being honed, but you can use custom fields to accomplish this

Melanie

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

The ideal CRM for small business

Software that largely replaces the well-known CRMs that are too complex and cumbersome to use. Centrix One is tailored to the needs of the majority of my clients.

PROS

The platform is perfectly suited to the needs of small and medium-sized businesses. Easy to deploy Excellent support throughout the process.

CONS

Some options or features are slow to be developed, which would make the software even more efficient.

Reasons for switching to CentrixOne Email Marketing

Too complicated to use, no technical support

Antoine

Business Supplies and Equipment, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

CentrixOne Email Marketing for small business

Good customer service, easy to use and have the most used features needed.

PROS

This software is fully integrated to Acomba !

CONS

If you want to send mass mailing, you need to keep the number of recipient under 1500 if you don't want to be flag as SPAM and ruine your domain credibility.

Reasons for switching to CentrixOne Email Marketing

CentrixOne is fully integrated with acomba to really ease contact management.

Thierry

Automotive, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Centrix email marketing review for Autoquebec

The most important benefits is time and money saving. Recruiting new agents is not easy and Centrix allows us to unload repetitive tasks and concentrate on whats really important for us.

PROS

Simple. Easy to use. Affordable. Intuitive. The integration was well executed and we had direct access to the devs with made it a great deal easier. The automation module is easy to use and we had great support from the team both in french and english. This was important to us as it's an instant money saver in terms of man hours spent answering clients manually.

CONS

Not really. I knew from the start what we were getting and I did not expect Centrix to have a huge amount of features, like salesforce for example. That being said they.ve been adding features on a regular basis so no real cons for me to list here.

Véronique

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

CentrixOne - Un bon choix de CRM

PROS

Le produit permet d'accomplir plusieurs tâches que ce soit le suivi des objectifs de vente, la création de tâches et le marketing par courriel. La liaison avec d'autres logiciels comme Calendly et Zapier permet d'automatiser une panoplie d'actions rendant la charge de travail beaucoup plus fluide et efficace. L'équipe au service à la clientèle et au support est à l'écoute et répond rapidement aux questions.

CONS

Le manque de données suite à l'envoie d'infolettres. Difficile de bien interpréter les actions qui ont été faites par les utilisateurs. Nous avons accès à des chiffres, mais ils ne sont pas tous regroupés dans un tableau qui lui permettrait d'avoir une vue d'ensemble.

Donald

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Bonjour

C'est très rassurant de pouvoir compter sur un système efficace pour la gestion client et le marketing

PROS

Le logiciel est très bien monté et adapté pour les petites entreprises comme la mienne

CONS

Le délai de réponse en cas de problème est long

Reason for choosing CentrixOne Email Marketing

C'est québécois et français les gens sont fins

Jacques

Accounting, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Centrix One Review

The application allowed me to structure my emails and optimize my database. Using Centrix One allowed me to promote and sell my training.

PROS

Centrix One is an easy-to-use application with no unnecessary fla fla. It meets my specific needs and is particularly useful to me in my email campaigns and follow-ups.

CONS

Centrix One is more of an email application than a real sales manager. For my current needs, that's perfect. But for managing a sales team's sales and performance reports, this probably wouldn't be the ideal tool.

Reason for choosing CentrixOne Email Marketing

Two reasons: I appreciate and respect the [SENSITIVE CONTENT] of Centrix One and my web consultant, Web dev Integration, highly recommended the product to me.

Daniel

Information Technology and Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Des fonctionnalités pratiques, et des interfaces de travail modernes et dynamiques.

Très facile d'utilisation... en plus, il se connecte facilement à Google, sans frais additionnels.

PROS

L'utilisation d'un mass-mailing, sans devoir passer par différentes plateformes. Les compétences et la courtoisie de toute l'équipe, tant les ventes que le support implantation.

CONS

Les options d'affichage... j'apprécierais une plus grande souplesse quant aux informations que je souhaite visualiser dans mes différentes listes.

Reasons for switching to CentrixOne Email Marketing

Un support après-vente minable, et des frais surprises.

Johanne

Cosmetics, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Excellent support à la clientèle

PROS

C'est un énorme avantage pour moi que mon logiciel de comptabilité Acomba soit compatible avec Centrix one. C'est facile de consulter l'historique d'achat d'un client. Pour ce qui est des infolettres, j'aime le fait de voir les statistiques d'ouverture et de voir directement dans le client s'il a ouvert ou non. Cela me permet de vérifier si mon contenu est pertinent afin d'améliorer mes communications.

CONS

Comme je n'ai pas encore utilisé à son plein potentiel Centix One, pour le moment, je n'ai pas de point faible. L'important pour moi est surtout d'avoir un service rapide et efficace et c'est ce que j'ai, donc tous les petits pépins que j'ai rencontré étaient dû à mon processus apprentissage et mes questions on rapidement été répondu.

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