# Constant Contact Software Overview 2026 - Features & Pricing > Review of Constant Contact Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/email-marketing/constant-contact-profile --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Constant Contact Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/constant-contact-profile/alternatives/) # Constant Contact 2026: Benefits, Features & Pricing Updated June 23, 2026 Written by [Andrew Blair](https://www.softwareadvice.com/resources/author/andrew-blair/) Content Analyst Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/) Team Lead, Content Wondering if Constant Contact is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Constant Contact 4.3 [(2927)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) FrontRunner 2026 Pros: - Effective email templates - User-friendly interface Cons: - High pricing - Poor customer service Pricing Starting at $12.00 per month ### What is Constant Contact: Constant Contact combines email marketing and audience management tools in one platform. Users can create professional emails using drag-and-drop templates, build contact lists through landing pages, and track campaign performance. The platform includes social media management and text messaging features. ### Why we like Constant Contact: With a 97% email deliverability rate, Constant Contact ensures marketing messages reach their audience. Users praise its top-rated features: email campaign tools, mobile-optimized designs, and contact database management. The platform excels in customer support and offers a straightforward interface. ### Who should use Constant Contact: Small businesses and organizations seeking reliable email marketing tools are ideal users, with 72% of reviewers having between one and 50 employees. The platform works well for retail shops, nonprofits, and professional services who want to grow their audience through targeted communications. Wondering if Constant Contact is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Constant Contact User Interface ## Popular Constant Contact Alternatives Main Product Constant Contact 4.3 [(2927)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.23Customer support - 4.19Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3484)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) 4.5 [(17633)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.36Value for money - 4.17Customer support - 4.36Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2314)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2562)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/) 4.8 [(655)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.83Value for money - 4.78Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price ## Constant Contact Overview Constant Contact delivers small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results. Constant Contact aims to help businesses grow audiences by building a list with landing pages, social media lead ads, and more. Its helps customer relationships by creating professional emails, segmenting lists and automating messages to drive more engagement and sales; simplify social media by creating and managing soci... al posts and ads to generate awareness, drive leads and promote growth; and sync with apps already in use to grow and sell more online. ## Constant Contact Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Lite $12.00 usage based, per month Plan includes: - Basic Email Marketing - Automated Welcome Email for New Contacts - Social Marketing - Event Management - Drag & Drop Email Templates - AI Content Recommendations - Polls & Surveys - Reporting Standard $35.00 usage based, per month Plan includes: - Email marketing with subject line A/B testing and email archive - Resend emails to non-openers - Contact segmentation - Social media ads integration - Scheduled Email Sends - Subject Line A/B Testing - Registration Form - Custom Segments Premium $80.00 usage based, per month Plan includes: - Advanced email marketing with dynamic content - Custom automations - Custom contact segmentation - Search engine optimization - Advanced ads with a dedicated ad manager\* (required minimum spend/month) - Contact Activity Segmentation - Sell Products & Services - SMS Marketing Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Constant Contact's Pricing Plans Constant Contact offers a range of pricing plans to suit different business needs and budgets. We've examined the pricing structure to help you determine which plan may be the best fit for your company. Each plan comes with its own set of features and benefits, and we've outlined the key pros and cons to consider. Constant Contact’s three main plans—Lite, Standard, and Premium—support users at varying stages of their email marketing journey,... from beginners to experienced professionals. Discounts are available for longer commitments: six-month plans offer 10% off, while annual billing provides a 15% discount across all tiers. \_\_Lite plan\_\_ The Lite plan is a cost-effective option for those just starting out with email marketing. At $12 per month (billed monthly), it offers a user-friendly drag-and-drop email editor, AI-powered copy generator, and basic reporting features. This plan is suitable for businesses with a limited contact list, allowing monthly email sends up to 10 times the number of contacts. With discounted billing, the plan costs $10.80 per month on a six-month plan, and $10.20 when billed annually. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The Lite plan provides essential email marketing tools at an affordable price point. - \*\*Intuitive interface:\*\* The drag-and-drop editor and AI copy generator make it easy to create professional-looking emails. - \*\*Comprehensive integrations:\*\* Import data from various platforms, including Google, Microsoft, Facebook, and Shopify. \*\*Cons:\*\* - \*\*Limited automation:\*\* The Lite plan does not include advanced automation features, which may be necessary for more complex email campaigns. - \*\*No multi-user support:\*\* This plan is restricted to only one user, which may not be sufficient for growing teams. - \*\*Restricted segmentation:\*\* With only one custom segment available, targeting specific audience groups may be challenging. \_\_Standard plan\_\_ The Standard plan, at $35 per month (billed monthly), is designed to meet the needs of most businesses. It includes all the features of the Lite plan, plus advanced reporting, email scheduling, and subject line testing. This plan allows for 12 monthly email sends per contact and supports up to three users. With discounted billing, the plan costs $31.50 per month on a six-month plan, and $29.75 per month when billed annually. \*\*Pros:\*\* - \*\*Enhanced automation:\*\* With three automation templates and an AI campaign builder, creating targeted email campaigns becomes more efficient. - \*\*Improved segmentation:\*\* The Standard Plan offers 10 custom segments, enabling better audience targeting. - \*\*Social posting tools included:\*\* Schedule and manage social media posts in advance, streamlining your online presence. \*\*Cons:\*\* - \*\*Limited users:\*\* While the Standard Plan supports up to three users, larger teams may require additional user accounts. - \*\*No custom automations:\*\* Although this plan includes automation templates, it does not allow for the creation of custom automations. - \*\*Higher price point:\*\* The Standard plan is nearly three times the cost of the Lite plan, which may not be feasible for businesses with tight budgets. \_\_Premium plan\_\_ The Premium Plan, at $80 per month (billed monthly), is tailored for professionals and businesses with advanced email marketing needs. It includes all the features of the Standard Plan, along with unlimited automation templates, custom automations, and eCommerce templates. This plan allows for 24 monthly email sends per contact and supports unlimited users. With discounted billing, the plan costs $72 per month on a six-month plan, and $68 per month when billed annually. \*\*Pros:\*\* - \*\*Robust automation:\*\* With unlimited automation templates and the ability to create custom automations, the Premium plan offers unparalleled flexibility in email campaign management. - \*\*Advanced segmentation:\*\* Unlimited custom segments allow for highly targeted email campaigns, improving engagement and conversion rates. - \*\*Comprehensive marketing tools:\*\* The Premium Plan includes features like dynamic email content, Facebook lookalike targeting, and Google Ad Manager integration. \*\*Cons:\*\* - \*\*Steep price increase:\*\* At more than double the cost of the Standard Plan, the Premium Plan may be cost-prohibitive for some businesses. - \*\*Potential feature underutilization:\*\* Smaller businesses may not fully leverage all the advanced features included in this plan, leading to a lower return on investment. - \*\*Steep learning curve:\*\* The extensive feature set may require additional time and resources to master, especially for those new to email marketing. \_\_Additional services and support\_\_ Constant Contact offers SMS marketing as an add-on service, with plans starting at $10 per month for up to 500 messages. Premium plan subscribers receive the first 500 messages per month at no additional cost. All plans include live onboarding and support, with the Premium plan offering priority onboarding and a dedicated support team. While not explicitly mentioned, Constant Contact provides a 30-day money-back guarantee for all plans. \*\*Conclusion\*\* After analyzing the pricing plans offered by Constant Contact, it's evident that they provide a range of options designed to cater to businesses of various sizes and marketing needs. - \*\*For small businesses and startups:\*\* The Lite plan is an excellent choice, offering essential email and social media marketing tools at an affordable price point. However, as your business grows and your marketing requirements expand, you may find the limitations of this plan restrictive. - \*\*For established businesses and growing enterprises:\*\* The Standard plan strikes a balance between cost and functionality, providing advanced features such as automation templates, custom segments, and a powerful social media ads manager. This plan is well-suited for businesses looking to scale their marketing efforts and engage with their audience more effectively. - \*\*For marketing professionals and large organizations:\*\* The Premium plan is the ultimate solution, offering unlimited automation templates, custom segments, and users, along with advanced features like dynamic email content and eCommerce templates. This plan is designed for businesses with extensive marketing needs and a desire to leverage cutting-edge tools to drive growth. When selecting a pricing plan, businesses should carefully consider factors such as their current marketing goals, audience size, required features, and budget. By aligning these elements with the appropriate Constant Contact plan, companies can optimize their marketing strategies and achieve the best possible return on investment. It's also crucial to anticipate future growth and choose a plan that can scale alongside your business, ensuring a seamless transition as your marketing needs evolve. ### Compare Pricing Compare pricing across our most frequently recommended Email Marketing products. Software options Starting price\* User rating [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) $25.00 per month 4.20[(530 reviews)](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/reviews/) **8** recommendations [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) $800.00 4.64[(33 reviews)](https://www.softwareadvice.com/email-marketing/net-results-profile/reviews/) **7** recommendations [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) $15.00 per month 4.51[(6237 reviews)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/) **6** recommendations [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) $1,000.00 per month 4.69[(51 reviews)](https://www.softwareadvice.com/marketing/emfluence-profile/reviews/) **5** recommendations [AgencyAnalytics](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/) $79.00 per month 4.83[(115 reviews)](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/reviews/) **1** recommendations \*Defined as the price above any available free plan ## Constant Contact Features Drawn from insights across 2927 verified reviews, we've outlined Constant Contact's best and worst rated features and how they stack up against the average rating. Constant Contact's score Category average Constant Contact's Best Rated Features Event Scheduling 5.0 3.94 category average Reporting & Statistics 4.93 4.22 category average Social Promotion 4.85 4.30 category average Constant Contact's Worst Rated Features Workflow Management 3.26 3.93 category average ROI Tracking 3.58 3.81 category average Segmentation 3.60 4.07 category average - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Constant Contact Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Attendance Management Audience Targeting Automated Publishing Automated Responses Automated Scheduling Calendar Management Campaign Management Campaign Planning Campaign Segmentation Channel Management Click Tracking Commenting/Notes Contact Database Content Management Conversion Tracking CRM Customer Engagement Customer Surveys Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Questions Customizable Templates Customization Data Analysis Tools Data Import/Export Design Management Drag & Drop Drip Campaigns Dynamic Content Electronic Payments Email Campaign Management Email Distribution Email Management Email Marketing Email Monitoring Email Reminders Email Templates Employee Management Engagement Tracking Event Calendar Event Management Event Marketing Event Scheduling Event Ticketing Feedback Management Form Builder Forms Management Image Library Inbox Management Interaction Tracking Keyword Filtering Landing Pages/Web Forms Lead Capture Lead Generation Lead Management Lead Nurturing Lead Qualification List Management Live Chat Location Tracking Mailing List Management Marketing Automation Marketing Calendar Mass Texting Media Library Meeting Management @mentions Message Personalization Mobile Access Mobile Optimization Mobile Survey Monitoring Multi-Account Management Multi-Campaign Multi-Channel Distribution Multi-Channel Management Multi-Channel Marketing Multi-Language Multiple User Accounts Multivariate Testing Newsletter Management Performance Metrics Post Scheduling Preview Functionality Promotions Management Question Branching Randomization Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Registration Management Reminders Reporting/Analytics Reporting & Statistics Response Management Response Validation ROI Tracking Sales Analytics Scheduled Messaging Scheduling Segmentation SEO Management Simple Mail Transfer Protocol (SMTP) Site Intercept Survey Skip Logic SMS Marketing Social Advertising Social Marketing Social Media Integration Social Media Monitoring Social Promotion Spam Blocker Subscription Management Support Audio/Images/Video Survey Builder Surveys & Feedback Tagging Team Management Template Management Third-Party Integrations Unsubscribe Database URL Customization Visitor Registration Visual Analytics Website Publishing Options Website Visitor Tracking Workflow Management ## Constant Contact Integrations Based on 2927 verified reviews, we've identified products most frequently integrated withConstant Contact. [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) Integration rated 4.6 from 32 reviews Cristina Director of Development Used for 1-2 years Reviewed January 2024 "“We use Constant Contact for emailing our donors, and the email addressed are stored in DonorPerfect.”" Zapier Integration rated 4.8 from 11 reviews Gmail Integration rated 4.8 from 9 reviews Shopify Integration rated 4.7 from 9 reviews WooCommerce Integration rated 4.5 from 8 reviews Meta for Business Integration rated 3.7 from 8 reviews Microsoft Outlook Integration rated 4.5 from 7 reviews See all 193 integrations ## Constant Contact Key Sentiments We analyzed 2927 verified reviews for Constant Contact to find out what actual users really think. Most Positive Sentiments Email campaigns 68% Positive 22% Neutral 10% Negative Users find Constant Contact effective for managing email campaigns, appreciating the ability to create, schedule, and analyze campaigns with ease. They highlight the platform's features for campaign performance analysis, which help them understand and improve their marketing efforts. Additionally, users value the centralized database for managing client subscriptions and the convenience of scheduling campaigns in advance. Email templates 60% Positive 24% Neutral 16% Negative Reviewers enjoy the customizable templates offered by Constant Contact, which enable them to create professional and visually appealing email campaigns quickly. They appreciate the variety of templates available, allowing for design customization to fit their brand's style and messaging. However, some users wish for more modern and aesthetically pleasing templates, as well as greater flexibility in customization options. Email management 56% Positive 30% Neutral 14% Negative Users appreciate Constant Contact's email automation, which allows them to schedule emails and follow-ups based on contact behavior. They find the email tracking features useful, as they can see if recipients open emails, click on links, and on what devices. Additionally, users value the ability to send mass emails efficiently, benefiting from features like bulk email sending and drip automation. Least Positive Sentiments Email handling 22% Positive 28% Neutral 50% Negative Users value the email analytics provided by Constant Contact, which help them track open rates, bounce rates, and other important metrics. While they appreciate the platform's efforts to ensure emails avoid spam filters and reach recipients' inboxes, some users report issues with emails being marked as spam or bouncing, leading to concerns about email deliverability and management. Subscription management 29% Positive 27% Neutral 44% Negative Reviewers find Constant Contact useful for managing contact databases, allowing them to handle large lists and manually remove unsubscribers and errors. They appreciate the ability for clients to unsubscribe easily and the various ways to add contacts. However, users face challenges with subscription cancellation, issues with unsubscribe functionality, and the increasing costs associated with growing subscriber lists. Design capabilities 49% Positive 26% Neutral 26% Negative Reviewers appreciate the user-friendly design of Constant Contact, which allows them to create eye-catching layouts and graphics for their emails. They find the design options sufficient for non-technical users, making it easy to produce professional-looking content. However, some users experience frustration with the limited design functionality and outdated appearance, wishing for more advanced and modern design capabilities. ## Constant Contact User Reviews Overall Rating 4.3 Ratings Breakdown 5 53% 4 34% 3 11% 2 2% 1 1% Secondary Ratings Ease of Use 4.3 Value for money 4.1 Customer support 4.2 Functionality 4.2 TS Totiana S. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for less than 12 months Review source Reviewed June 2026 Love Constant Contact 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Previously 4 Pros: You’re able to easily write and send a mass email to our contact list. This makes it less of a hassle. Cons: It would be great if they made sending mass texts as easy as the emails are. Other than that everything is still great! Read More VR Verified Reviewer Hospitality 11-50 employees Used weekly for more than 2 years Review source Reviewed March 2026 Easy and Reliable Email Marketing Platform for Small Businesses 4 Overall, Constant Contact has been a dependable platform for managing email marketing and customer communication. It is easy to use, provides helpful tools for organizing contacts and creating marketing campaigns, and allows businesses to stay connected with their audience. The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts. It has been a useful tool for promoting events, products, and updates to our customers. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Constant Contact is a very user-friendly platform that makes email marketing easy to manage, even for small business owners who are not marketing experts. The drag-and-drop email builder is simple to use and allows us to quickly create professional-looking emails to promote new flavors, events, and seasonal specials at our business. The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward. From a marketing and sales perspective, it is a helpful tool for staying connected with customers and promoting campaigns. Overall, it offers good value for money for businesses looking for a reliable email marketing solution. Cons: While the platform works well overall, some advanced features and automation tools could be more flexible. It can also take a little time to explore all the reporting and data management tools when first getting started, but once you become familiar with the system it becomes easier to navigate. The price is also a factor as your business grows with the number of emails you have the price steadily increases. Reasons for choosing Constant Contact Ease of use and the initial cost and set up of the service. Vendor Response Thank you for taking the time to leave a review and provide such valuable feedback for our team! Replied April 2026 Read More MN Melissa N. Verified reviewer Apparel & Fashion 2-10 employees Used daily for less than 6 months Review source Reviewed June 2026 Email marketing is key and constant contact helps with this 5 Overall, constant contact is a great tool for businesses to be able to communicate with their customers, and businesses really cannot function without this technology in today’s time. Email Marketing is one of the biggest ways businesses bring in sales and revenue. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Constant contacts is a great way to communicate with your customers and send emails in bulk to a lot of people at once. We are able to get out our deals, promotions, and new product launches to everyone. Cons: Sometimes I feel like I wanna make my email look a little bit more professional or customized and there’s a few customizations I’ve seen that I wasn’t able to do. Vendor Response Thank you for taking the time to leave a review, Melissa! We appreciate your kind words and feedback. Replied June 2026 Read More MM Mary Beth M. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 2 years Review source Reviewed October 2025 Constant Contact 5 We've been using Constant Contact for just about 2 years now and it has transformed the way we communicate with our supporters. The metrics are so helpful as they guide us in our communication strategies, which is like having a marketing team on staff! Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out. My favorite is the survey page. Cons: I haven't found anything that I dislike though there are so many options to choose from, sometimes it's a bit overwhelming. Reasons for switching to Constant Contact Not enough options and we really wanted to have different integrations as we continue to refine our communication strategies. Vendor Response Hello Mary Beth, thank you for taking the time to leave a review. We are thrilled that our toolshave transformed your communication, making it feel like you have a marketing team on staff! That is truly fantastic and exactly what our tools are intended for; to make your life easier. We hear you when you say that the many options can be overwhelming. Remember, our accessible Knowledge Base and Ask a Trainer experts are here to help you learn your way around the platform. Both of those options are available in the help section of your account, which can be found in the top right of your home page dashboard. Replied November 2025 Read More EW Elizabeth W. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for more than 2 years Review source Reviewed August 2025 Great tool for email design, monitoring and list management 5 Very positive. We like the connection/syncing with our database and the system is generally very easy to navigate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Connection to our database, clear and easy to analyse stats including individual engagement and very easy to create and design email campaigns. Cons: Recent updates were made and now the specific tools and options for use when editing emails designs feel a little harder to find, but they are still available and the results are always good. Reasons for switching to Constant Contact Connects directly to our database and avoided having to mange two separate mailing lists. The direct connection and list management from the database really was a gamechanger and so much easier! Read More Sarah M. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed November 2025 Connect with your clients 3 Constant Contact lets you create great looking email campaigns that will get client and customer attention. The add-ons such as video integration allows for accelerated digital campaigns that get results. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: Constant contact provides effective email management solutions to grow marketing and sales goals. The data management tools help create actionable lists and campaigns. The ease of use allows for simple plug and play designs and navigation. Cons: The value for money with Constant Contact is acceptable, but could be better. There is also limited customer support but there are lots of online resources available to answer questions. Reasons for choosing Constant Contact It provided similar email marketing services at better value. Vendor Response Thank you for your review, Sarah! We're glad our easy to use tools help you create effective email campaigns to manage contacts and achieve sales goals. We recognize pricing is always a key factor, so we strive to offer competitive packages and products. When it comes to support, we offer an extensive Knowledge Base and free live webinars for support when needed, along with live chat and phone support! Replied December 2025 Read More TG Tiffany G. Verified reviewer Individual & Family Services 2-10 employees Used weekly for less than 12 months Review source Reviewed November 2025 Great for simplicity but lacking reliability 4 I appreciated Constant Contact’s simplicity and ease of use. However, the reliability of the software made it difficult to have consistent productivity. Due to the price and reliability issues, I chose a different software for my marketing and communication. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Constant Contact is simple to use, my favorite part about the software. I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact. Cons: My least favorite part about Constant Contact was the reliability. I experienced so many glitches and pauses for website maintenance which interfered with my productivity. Reasons for choosing Constant Contact I was more familiar with Constant Contact and the alternatives were more expensive. Reasons for switching to Constant Contact Systeme.io was great but not sustainable for long term communication. Vendor Response Thank you for leaving a review, Tiffany! We're glad our simple platform helped you quickly create newsletters from templates. We are truly sorry that glitches or connectivity issues interrupted your productivity. We strive for reliable service and regret that this, combined with price, led you to switch. We'd love to hear some feedback from you on how we can improve, along with some documentation of the glitches that you experienced so that our development team can troubleshoot. Please send an email to social\_support\[at\]constantcontact\[dot\]com with your account name and any photos/descriptions of the technical issues you experienced. Replied December 2025 Read More CG Christina G. Verified reviewer Non-Profit Organization Management 11-50 employees Used monthly for less than 12 months Review source Reviewed March 2026 Easy to use and a great product 4 Overall, the system has been easy to use. I had a little trouble upload my previous contacts from mail chimp that the help page/support was very helpful and provided all the info needed to transfer data. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Usability is super easy and the layout if modern and fresh. The drop and add tools are easy to navigate. All the editing options make it a real "do it yourself" software that is easy to use! Completely worth the money with the way you can track engagement and keeping all your constants in one place! Cons: I like the layout builders. They are easy to use and very straight forward. There are many options to choose from whether it be a premade, or a make your own. Reasons for switching to Constant Contact It was included in our CRM with Donor Perfect. Vendor Response Thank you for the kind review, Christina! We're glad to hear that our platform has been super easy to use for you. Replied March 2026 Read More VR Verified Reviewer Staffing and Recruiting 2-10 employees Used monthly for more than 2 years Review source Reviewed August 2025 Easy to use! 4 I would recommend Constant Contact for anyone wanting to reach more of their clients but don't know a lot about design. This was easy to use and I think it would be easy for anyone. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I liked that I could insert my own images as content and I didn't necessarily have to use a template. Cons: Sometimes my content images would not get as big as I would want them because of the constraints on the template size. Reasons for choosing Constant Contact Cost, ease of availability to those who would be using the product Read More VR Verified Reviewer Internet 11-50 employees Used monthly for less than 6 months Review source Reviewed March 2026 Beautiful Email Designs in Minutes 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the email formatting and design options in Constant Contact. It's very easy to create a professional looking email newsletter in just a few minutes. Cons: I really like Constant Contact. For me, we struggle with email deliverability, so I'd like to see more features to help us get in the main inbox, cleanse lists, etc. Reasons for switching to Constant Contact Our team prefers Constant Contact. I was new to it, but I think it's on par with Mailchimp. Vendor Response Thanks for your kind review! We appreciate your feedback on deliverability, and we're proud to offer a best-in-class 97% deliverability rate. Our main aim to ensure that your message is being delivered to the inbox so that your company can be seen! Replied March 2026 Read More Showing 1 - 10 of 2927 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) ## Constant Contact FAQs - How much does Constant Contact cost per month? Constant Contact’s pricing starts at $10.20 per month (billed annually), scaling based on your contact list size. The Lite plan offers essential email marketing features, while the Standard plan adds social media scheduling, advanced reporting, and ad management. The Premium plan provides advanced automation, dynamic content, SEO tools, and priority customer support. - Can Constant Contact send text messages? Yes, Constant Contact offers SMS marketing capabilities through its platform. Users can send promotional messages, appointment reminders, and important updates to their contacts. The text messaging feature integrates with email campaigns for coordinated multi-channel marketing. The platform also provides detailed analytics for SMS performance tracking. - Is Constant Contact hard to use? No, Constant Contact is designed for ease of use, featuring an intuitive drag-and-drop email editor and premade templates. The platform provides tutorials, step-by-step guides, and responsive customer support to help users quickly learn the system and create effective marketing campaigns. - Can Constant Contact send emails? Yes, email marketing is Constant Contact's core function. Users can create professional emails using hundreds of customizable templates, segment contact lists for targeted messaging, and track engagement metrics. The platform offers A/B testing, automated follow-ups, and integration with popular e-commerce platforms. - How many emails can you send a month with Constant Contact? Constant Contact allows unlimited email sends per month on all plans, regardless of your pricing tier. There are no restrictions on email volume, though sending limits follow industry standards for deliverability. The platform includes tools to optimize send times and monitor engagement rates to maximize campaign effectiveness. ## Constant Contact Popular Comparisons [Brevo vs Constant Contact](https://www.softwareadvice.com/scheduling/brevo-profile/vs/constant-contact/)[Mailchimp vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/mailchimp/)[MailerLite vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/mailerlite/)[ActiveCampaign vs Constant Contact](https://www.softwareadvice.com/crm/activecampaign-profile/vs/constant-contact/)[EmailOctopus vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/emailoctopus/)[Systeme.io vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/systeme-io/)[Omnisend vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/omnisend/)[Klaviyo vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/klaviyo/)[Cyberimpact vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/cyberimpact/)[GetResponse vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/getresponse/)[Keap vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/infusionsoft-crm/)[iContact vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/icontact/)[Pipedrive vs Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/pipedrive/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/constant-contact-profile/alternatives/) Stuck Between Options? Our experts can help you compare Constant Contact with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice