# Dashly Software Reviews, Demo & Pricing - 2026 > Review of Dashly Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/email-marketing/dashly-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Dashly Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Dashly 2026: Benefits, Features & Pricing Wondering if Dashly is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Dashly 4.7 [(47)](https://www.softwareadvice.com/email-marketing/dashly-profile/#reviews) Pricing Starting at $39.00 per month ### About Dashly Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers can identify and resolve bottlenecks in the sales funnel, monitor user journeys, build onboarding campaigns for specific segments. Customer executives can quickly respond to clients' requests, answer queries using the built-in knowledge base and launch NPS campaigns. Wondering if Dashly is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Dashly User Interface ## Popular Dashly Alternatives Main Product Dashly 4.7 [(47)](https://www.softwareadvice.com/email-marketing/dashly-profile/#reviews) Ratings Breakdown - 4.74Ease of use - 4.71Value for money - 4.70Customer support - 4.53Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 3.99Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.7 [(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.70Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Positive User](https://www.softwareadvice.com/crm/user-com-profile/) 4.6 [(36)](https://www.softwareadvice.com/crm/user-com-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.56Value for money - 4.79Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/) 4.3 [(91)](https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 3.87Value for money - 4.06Customer support - 4.33Functionality Pricing Starting at $249.00 per month Get Price ## Dashly Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Basic $39.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dashly Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Dashly A/B Testing Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications API Appointment Scheduling Audience Targeting Calendar Management Campaign Analytics Campaign Management Campaign Segmentation CAN-SPAM Compliance Chatbot Contact Database Customer Communication Customer History Customer Segmentation Customer Service Analytics Customizable Branding Customizable CTAs Customizable Templates Dashboard Data Import/Export Drip Campaigns Dynamic Content Email Automation Email Campaign Management Email Management Email Marketing Email Templates Engagement Tracking Event Triggered Actions Feedback Management Geotargeting Image Library Interaction Tracking Knowledge Base Management Knowledge Management Landing Pages/Web Forms Lead Capture Lead Generation Lead Management Lead Nurturing Lead Qualification List Management Live Chat Marketing Automation Multi-Campaign Multi-Channel Data Collection Multi-Channel Marketing Offline Form One-to-One Messaging Performance Metrics Proactive Chat Real-Time Analytics Real-time Consumer-facing Chat Real-time Conversations Real-Time Monitoring Real-Time Reporting Reporting/Analytics Reporting & Statistics ROI Tracking Search/Filter Segmentation Sentiment Analysis Subscriber Management Surveys & Feedback Tagging Template Management Visual Analytics Website Visitor Tracking WYSIWYG Editor ## Dashly Integrations Telegram Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review OpenCart Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 17 integrations ## Dashly User Reviews Overall Rating 4.7 Ratings Breakdown 5 81% 4 13% 3 6% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.7 Functionality 4.5 Have you used Dashly and would like to share your experience with others? Deyan K. Verified reviewer Marketing and Advertising Self-Employed Used daily for less than 6 months Review source Reviewed March 2023 Great contender - if you find it at the right price 4 Overall, I am very enthusiastic about Dashly and I think I will manage to make good use of them for the foreseeable future. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Offers a pretty powerful suite of tools - combination of livechat, CRM with website even tracking (tracking clicks and pageviews) and subsequent marketing automation with the data that you capture. Great stuff, really. The company is new and there's a lot that can be optimized and built upon, but it appears they are moving in right direction. Managed to buy it as a Lifetime deal from Appsumo. Cons: Their marketing communication is not as precise, direct and on-point as it can be. Support via online chat is pretty slow (20 to 30+ mins per reply), though you do get your replies via e-mail also, which still allows for a decent conversation (far better than once per day e-mail conversation). Reasons for switching to Dashly Gist is better, but also considerably more expensive. In the end of the day, the extra cost did not correspond with my needs. Also, Gist's plan only allowed me to use it for a single website/business, while with Dashly, I can potentially also use my account on some partner websites, though with some contact/channel filtration and tagging discipline to separate audiences. Read More VF Vi F. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Review source Reviewed April 2023 Replacement for Intercom 5 Really great customer service which I guess you would expect from a company that specializes in that. Lots of information to help guide you but not overwhelming either. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It was extremely easy to set up. It was a long day and I wasn't sure if I wanted to implement it into my site yet. I found the guides they have super helpful and the process was painless. I also love the pricing as I've been paying for basic features on Intercom for years now. I truly wish I had found them earlier! Cons: So far I'm happy with them. They've thought of a lot of nice UX parts of their product that I like. If I had to complain, it's mainly that I wish they were around sooner than I found them. Reasons for choosing Dashly Dashly had all the features that Intercom has and more at a lower price. What more can you ask for? Reasons for switching to Dashly Pricing! Read More Sumeet M. Verified reviewer Legal Services 11-50 employees Used daily for less than 2 years Review source Reviewed December 2020 Dashly isn't dashing, as it lacks many features. 3 We're happy and satisfied with the Dashly earlier but soon after they stopped providing the very essential features like Leadbot and charging extra for those features calling them as Add-ons. We feel disappointed. Secondly, there so many bugs and glitches as even there's no HTML email/message editor. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 2 Functionality Pros: It's super simple and easy to deploy. We love the tracking and trigger based pop-ups. Their support is also good. Cons: We're very much disappointed by their always changing pricing plans and not even included the very basic feature like LeadBot in their standard plans and rather always charging extra for the very basic features like Leadbot or Twitter and Whatsapp integrations which is provided by other similar tools/companies for free. Read More EP Eric P. Verified reviewer Management Consulting 2-10 employees Used daily for less than 6 months Review source Reviewed March 2023 Perfect tool to communicate with and support prospects and customers 5 Overall, Dashly is a must-have for businesses looking to improve their customer communication and support processes. Their knowledge base and support from their team is top notch. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Dashly is an outstanding communication platform that streamlines communication between businesses and their customers. The user interface is intuitive and user-friendly, making it easy to manage customer inquiries and support requests. Cons: The only downside to having so many features is that you have to learn how to best use their features. I am constantly finding a new feature that would be so helpful (great problem to have) but it takes time to get a feel for what you should be using to maximize your use! Reasons for switching to Dashly Was recommended by a friend who also made the switch from intercom. Similar features at a much more affordable price for small teams like ours. Read More MC Marcello C. Verified reviewer Telecommunications 2-10 employees Used daily for less than 6 months Review source Reviewed February 2023 Best live chat and leads generation software 5 With Dashly, I solved the problem of having to keep many different apps open to respond to customer inquiries, and I was able to provide a professional service to everyone looking for information in my business Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Simple to use but with many features and ability to manage external systems with bees.I can now respond to all clients through one platform providing better service.Chatbots can be programmed visually even by those without technical skills. Cons: Not all modules are included in the subscription, and integration with Google Maps is still missing, which I hope they will integrate soon.Many things that are not implemented can still be done via zapier or api Reasons for choosing Dashly Easy to use, great user experience, lifetime deal Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed April 2022 conversational marketing 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I've been using the tool for a couple of months now and I'm pretty happy with the results. The tool is quite simple to use, you don't have to be an experienced person to create your own unique chatbot. The best thing is that you can create a chatbot for each page. I've created 4 chatbots for my website so far. Cons: I would be happy with more options to customize new chatbots Read More Chris L. Verified reviewer Design 2-10 employees Used daily for less than 6 months Review source Reviewed March 2023 An Impressive Marketing Automation Tool 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: As someone who has used several marketing automation tools over the years, I can honestly say that Dashly is a standout. The platform offers a wide range of features that make it easy to create and manage email campaigns, track user behavior, and engage with customers.The platform's behavioral tracking and analytics features have been incredibly useful in understanding my users' behavior and optimizing my marketing campaigns accordingly. The insights provided by the platform have helped me make data-driven decisions and improve my campaign performance.Another feature that sets Dashly.io apart is its ability to integrate with other tools and platforms. The platform seamlessly integrates with other tools such as Google Analytics, Slack, and Salesforce, making it easy to share data between different tools and streamline my workflow.Overall, my experience with Dashly.io has been very positive. The platform has helped me save time, streamline my marketing efforts, and improve my campaign performance. If you're looking for a powerful marketing automation tool I would definitely recommend giving Dashly a try. Cons: One small drawback I have noticed with Dashly is that the user interface can be a bit overwhelming at first. There are many features and options available, and it can take some time to learn how to navigate and use everything effectively. However, once I got the hang of it, I found the platform to be very user-friendly and intuitive. Read More VR Verified Reviewer Marketing and Advertising 2-10 employees Used weekly for less than 12 months Review source Reviewed September 2021 Increase conversations and conversions with Dashly 5 I increased my leads and managed to get more people to open conversations with my business, especially the sales and support staff. People spent more time on my site and I had different ways to bring them back as well. Overall this is a very smart tool that will give you a lot of possibilities to grow your business, without annoying your visitors and customers. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I found this a very fun tool to use on my sites. The setup time is minimal and the different tools work great out of the box. The combination of live chat, popups and chat bot make this a very versatile tool that can be used for different purposes. I mainly use them for lead generation and showing the right messages to the right visitors at the right time. Dashly has a modern interface, allows you to customize the different tools and is very easy to set up. Cons: I would like the email functionality to be more generous in all the plans. Other than that, I think this is a very good platform with multiple tools to get leads, increase conversations and boost your conversions. Read More Ratomir J. Verified reviewer Design 2-10 employees Used daily for less than 6 months Review source Reviewed April 2023 Great alternative to popular tools 5 Overall it's good Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Look and feel, also features to create Knowledge base Cons: I must admit support is a little bit slow, since they are providing the support software, they should have a better customer care Reasons for choosing Dashly Because of ease of ue Reasons for switching to Dashly cost Read More Chris B. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed February 2023 Dashly - fast and easy to set up ! 5 Allowing potential clients to contact us for more information. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that It can tie in Facebook Messenger and Instagram Messaging as well as email and messages from the website. Makes it easy to keep in touch with clients and potential clients. Cons: I haven't found anything major yet, just minor time zone difference, but patience is key - - and waiting to the next day to get an answer isn't a big deal. Reasons for switching to Dashly Seems to work better and love that it pulls in messenger and instagram messaging. Read More Showing 1 - 10 of 47 Reviews Load More Reviews ## Other Top Recommended Live Chat Software [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24126) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4465) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Dashly with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice