Dotdigital vs Gmail

RATING:

4.3

(184)

Dotdigital has 184 reviews and a rating of 4.28 / 5 stars vs Gmail which has 12214 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (184)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 9, 2024
April 18, 2024
Pros/Cons
  • Pros

  • I like the recommended templates that come in Dotmailer. We are excited to implement triggered campaigns.
  • The ability to track your email campaigns. Super easy to use overall.
  • Cons

  • Problem re-subscribing customers who unsubscribed in the past due to strict spam control.
  • The only thing I dislike about Dotmailer is that when sending an email to a specific group of contacts you are unable to choose another group of contacts to exclude from the send.
Read all user reviews
  • Pros

  • Ease of use, intuitive navigation, integration with other services (Youtube, for example, and Google drive), works super well on mobile.
  • I enjoy Gmail because it connects up with my calendar and is able to be on my phone and browser. Functionality is overall wonderful.
  • Cons

  • I also receive a lot of spam and I'm tired of it.
  • The only downside is the access to the Spam folder that needs to be expanded to view, making it difficult for ordinary users to find.
Read all user reviews
Pricing Range
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$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos