Ratings & Reviews

Overall Rating

4.28 / 5 (160)

4.64 / 5 (118)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

September 20, 2019

November 22, 2019

Pros/Cons

  • Pros

  • Great tool for segmenting different email groups and setting up automatic trigger email campaigns so we can really target the exact customer we want to reach.

  • It's very user-friendly and allows a lot of functionality. The support has been very helpful. The dashboard is clean and the reporting is very informative.

  • Cons

  • Although the email templates are easy to use, I wish there was a little more customization available.

  • It's rather expensive. Unfortunately we have a very large catalog so the cost to sync this data to Dotmailer is quite high.

  • Pros

  • I love how it talks directly to our Imis database and is updating instantly. I also like how I can easily pull targeted emails and reporting.

  • Solid UI and customer service as well as meeting my multiple needs for our various departments.

  • Cons

  • Subscriber functionality is a little harder to use.

  • I wish you could have more than 1 send to list

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots