Ratings & Reviews

Overall Rating

4.28 / 5 (160)

4.70 / 5 (172)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

September 20, 2019

February 13, 2020

Pros/Cons

  • Pros

  • Great tool for segmenting different email groups and setting up automatic trigger email campaigns so we can really target the exact customer we want to reach.

  • It's very user-friendly and allows a lot of functionality. The support has been very helpful. The dashboard is clean and the reporting is very informative.

  • Cons

  • Although the email templates are easy to use, I wish there was a little more customization available.

  • It's rather expensive. Unfortunately we have a very large catalog so the cost to sync this data to Dotmailer is quite high.

  • Pros

  • We love Klaviyo and have found it to be easy to use and has all the features and characteristics that we needed for less money than other similar providers.

  • Robust features that just work. It's a bit getting used to but you can do most of what you want with them Really good templates for those starting out and experienced as well

  • Cons

  • Their onboarding process could be easier They have tutorials but they're fuzzy and should be made available with webinars being an option.

  • No complaints! Some features are a bit confusing, but that's to be expected with that level of power.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots