All Dubb Reviews

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Peter

Information Technology and Services, 10,001+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2022

Dubb springboard

User Profile

LaMont

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

A Must have Tool

Dubb is probably my number tool I use everyday. It's quick, easy, and dead simple to use.

PROS

Ease of use. Constant updates. The weekly webinars are great for ideas as well.

CONS

Nothing I think of at the moment. Additional features that I mentioned are the roadmap.

Reason for choosing Dubb

Mainly due to what was mentioned previously

Reasons for switching to Dubb

Dubb CTA's and integration with mobile.

Kymberlee

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Outstanding Video Capture Software

I create videos for client sales, onboarding, quick explainers, and "show me how" videos. Dubb allows me to do this elegantly and effortlessly. I regularly get comments on how fantastic my email videos are, and this is all down to Dubb's easy-to-use system. I haven't used everything Dubb has to offer yet - and I already can't imagine life without it now!

PROS

I'll be transparent, the event driving this particular review is an interaction I had with the Dubb support team - they were INCREDIBLE. So patient with me, answered all my questions, helped me figure out the best use case and did so with digital smiles. The software itself is fantastic, and before Dubb, I was using Loom, and this software basically kicks Loom's behind, but as I said, I'm here because their team is SECOND TO NONE. And I'm a sucker for a rock-solid team.

CONS

I haven't found anything I don't like about the software...maybe if I were being pedantic, I'd ask for the video rendering speeds to be increased, but honestly, that's nit-picking!

Reason for choosing Dubb

Comprehensive sales features made Dubb a clear winner.

Reasons for switching to Dubb

Dubb's "sales" focus seemed to be more aligned with my requirements for video communications and so far, it hasn't disappointed!

Anonymous

2-10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

2

Reviewed July 2021

I was disappointed

I thought it was going to be a good tool for cold outreach but the actual product was not something I'd want potential clients to see.

PROS

It was easy to set up and create videos directly on my phone. On a basic level it achieved its original promise.

CONS

I had a lot of hope for Dubb but in the end it did not deliver. The video presentation was unimpressive and the landing pages did not stand out.

Niki

Wholesale, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Dubb is a Great Solution for Video Communication No Matter the Industry

Customer support has been outstanding! Dubb makes it easy for users to share content with clients.

PROS

We use Dubb to host video we produce outside & within the Dubb platform to keep our clients informed of new solutions. We decided to use Dubb in lieu of our last hosting platform, because of the ability to apply multiple calls to action on a video landing page. Providing multiple ways for our clients to connect with us at their convenience is critical for us; Dubb provided the best options and value in this department. The other stand out feature is the Video Showcases that are essentially dynamic video playlists that we embed on our website. These are fantastic because the products we represent in our market fall into many different categories related to product type and application. With Showcases we are able to segment our videos into different playlist and they also feature a keyword search tool related to the tags we apply to each video and the video names. Dubb screen recording has also been a great solution for creating demos for our clients.

CONS

I believe the email marketing feature is still being developed and isn't at a stage where it makes sense for our use case at the moment.

Reason for choosing Dubb

Dubb offered more custom capabilities, easier content management and more features for the overall cost.

Reasons for switching to Dubb

We needed more flexibility in the use of calls to action and content management.

Antoinette

Management Consulting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

best video content creator out there

Their training is top-notch and their support is very personable. When I signed up for a free trial, someone called me within minutes and offered to sign me up for a free, interactive training webinar.

PROS

I LOVE that I can create landing pages with integrated documents and my Calendly account. It makes it super easy for the recipient to have everything they need in one place.

CONS

The teleprompter feature is mobile-only. I wish that feature was also available on Chrome. The only other thing I don't like is that the video quality when you use a green screen or virtual or blurred background is bad - they say you need a certain speed on your computer or something which I guess mine doesn't have.

Reasons for switching to Dubb

Dubb has all the features I was looking for and then some. It's like Vidyard and Loom are the Chuck Roast and Dubb is the Filet Mignon.

Michael P.

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Dubb - the all-in-one Video-Mail solution

I am simply very enthusiastic. You can always talk to the founders directly and everyone is very helpful.

PROS

+ very good support + great product + live training takes place every day

CONS

This is not a criticism - for me, as I work in Germany, the time difference is sometimes an issue as support is only available in the late afternoon/early evening German time

Reasons for switching to Dubb

Dubb's product offers all the functions that are important to me and a number of other useful functions. I can increase my productivity through automation, which I see as a huge advantage.

Carolyn

Management Consulting, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2021

Life Saver

Wish I had known about this before - it would have saved much heartache in trying to do what I needed manually over the last few years. I like the analytics where I can go back and analyze who watched my videos - when and how often. Fantastic and instant feedback on what works and what doesn't.

PROS

I was using two email autoresponders and was frustrated with them. Not being able to add video easily nor could I add CTA buttons. When I learned about this capability in Dubb it changed my lead generation process because now I could get the message out in the way I wanted and add CTA buttons with several options depending on the prospects engagement levels. You can integrate this with your email responder, LinkedIn and more which is perfect. There are other capabilities I haven't explored yet - and looking forward to trying them.

CONS

Took me a while to figure it out like any new software - once I got the hang of it - it is now second nature.

Reason for choosing Dubb

It had the bells and whistles I needed. It was the perfect choice for me. It has changed my marketing strategy for the better.

Scott

Legal Services, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

You need DUBB!

Great! I've interacted with many people on the team including [SENSITIVE CONTENT]. They there are to help.

PROS

More than just a video platform! It enables the entire sales process with powerful options like landing pages, calls to action and automations. And, they are constantly listening to customers and adding new features

CONS

DUBB offers a lot. You likely won't pick it up in a day but keep going and between their videos and excellent support they will help you get where you want to go!

Reasons for switching to Dubb

Looking for more functionality and a video tool that was easy-to-use and built for the entire sales process

Mike

Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

You must use DUBB if you want your business to grow!

So far it's been amazing!

PROS

The ease of use and how professional the videos looked.

CONS

Nothing at this time...Everything has been amazing

Reasons for switching to Dubb

Dubb looked more user friendly and the price comparison

Duaine

Insurance, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2022

Review of Dubb for Insurance Agents

No substantial problems. There is a learning curve but there are lots of videos to get you over the humps and also a chat feature.

PROS

This is easy to use and places "you" your voice and face out to your clients.

CONS

There could be a midpoint in pricing for call in support.

Reasons for switching to Dubb

Lot of extra features with Dubb not on BombBomb or other types that I have used in the past.

Joseph

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

I have back DAYS of my life between Dubb and an online calendar

Never any issues.

PROS

Sending videos in my emails has changed my business. Whether it's instructions on how to do something, full on presentations, or just a HELLO message, I can communicate much clearer with a short video than a mile long typed email. I haven't even tapped into all the advanced features like email marketing, CRM, etc. The service is well worth the money.

CONS

The only CON is that there are so many features, I FAIL to use them all.

Reason for choosing Dubb

I know I looked at a couple. I use to use a screen recording tool, then post to YouTube. That took a LOT of time. My videos are typically One to One... I don't need t be found on YouTube. Dubb is perfect.

Mike

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

It's been priceless and valuable to my work

4 plus years of using... VERY GOOD EXPERIENCE

PROS

Ease of distribution of content to my base and social media

CONS

Need better editing tools to cut and splice some videos as needed

Reason for choosing Dubb

mORE ROBUST ADN USEFUL

Julio Cesar

Human Resources, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Excellent tool to visualize my videos and manage my contacts.

I have several years working with the tool that has allowed me to increase the views of my videos. It is a reliable platform to present my videos to my contacts.

PROS

It is easy to use, presents a very friendly format to visualize my videos and track them.I can make live videos to direct them to certain contacts through the email that the platform offers.You can insert the videos in my email with a previous presentation as in linkedin where my target audience is.

CONS

Maybe improve in contact management and with a marketing funnel platform

Reason for choosing Dubb

Easy to use, excellent presentation of my videos and a strength in calls to action

Reasons for switching to Dubb

It limited the action of my videos, because it only offered the recording or capture of my screens and almost no call to action of my contacts.

RICK

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2021

We Use DUBB For All Of Our Video Marketing & Client Communications

When I first used Dubb, I had that aha moment where you recognize the power and potential of the platform. I use Dubb every time I have an opportunity because it provides a face to a name, and this is making all of the difference in our business.

PROS

Dubb is truly one of those purchases that we can not do without. Video is everything, and being visible on-screen is making the world of difference when connecting with new clients.

CONS

I would like to have more control over the footer in terms of removal of the terms and conditions link. That said, you don't really notice it.

David

Apparel & Fashion, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Why am I forever hooked with Dubb?

I purchased Dubb back by the end of 2018, when it was pretty much an incredible idea! It has grown to become this incredible solution to have presence in your prospects/customers life! Its invaluable and ever growing! If I had the opportunity to get back in time I would have heavily invested in their future!

PROS

The ability to easily interact using video with prospects/customers while being able to track and steer your communication based on all the feedback you can get.

CONS

My inability to see what the future of Dubb looked like and invested in a larger stack of access more than three years ago! I guess not Dubbs fault though!

Michael

Professional Training & Coaching, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

The Best Tool to Stand Out

Differentiating my message from the masses, high open rates & impressed clients

PROS

Fast personalized video creation, distribution & tracking

CONS

Need to open a new web page to view video

User Profile

Kathe

Verified reviewer

Insurance, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

I love Dubb

The customer support team is excellent.

PROS

I've been using Dubb for years and I love how easy it is to set up.

CONS

Sometimes if you have a long video you can "lose" it, but they have a fix for that. It stays in chrome and you can recover the video and upload it then.

Matthew

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Best Video Email Platform

We are loving DUBB over other platforms out there. More value for less than what competition is charging.

PROS

The platform is more user friendly, price is more affordable

CONS

I haven't found anything yet as we like all the features

Reasons for switching to Dubb

price

Zachary

Information Technology and Services, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

My clients LOVE Dubb

PROS

My clients absolutely love getting the first email from me, and it's just an introductory sentence and a video GIF preview of the video Dubb recorded for me. They simply click on my video and see/hear ME, rather than just a lengthy email or series of emails. The GIF of me waving and smiling with a big play button is irresistible and far superior than all the other plain text emails landing in spam folders. My client engagement soared once I implemented Dubb videos as my first interaction with leads.

CONS

I would like more control over the webcam quality to maximize my new 24" iMac webcam, and also see the file size decrease for screen recordings.

Rob

Hospital & Health Care, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2020

The way forward

we are still refining the process of video as individuals and a business but overall a great experience and i consider it a core part of what we do as a tool to help the sales team move and close deals more efficiently. We love it.

PROS

We are still refining the process but we generally love Dubb - in our space of medical sales it really helps you stand out and offer something very new and different.

CONS

The response on a customer service has been a little annoying at times. We've had times when we didnt even get a response back.

Reason for choosing Dubb

Initially it was the outlook integration as we use it extensively and it works seamlessly with it.

User Profile

Amy

Verified reviewer

Information Technology and Services, 2-10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Always Being Improved!

Great experience. Love watching their weekly Facebook videos, this team is always improving on their product and really focused on the future of video marketing. Love it.

PROS

Easy to use. Great features I haven’t seen anywhere else. Innovative. Fun. Chrome extension, iPhone app, use it anywhere.

CONS

I haven’t really found anything about this SaaS that I do not enjoy. Maybe that you can’t stream the video directly in email they have to go outside of email when they click play.

Rudy

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

Great way to engage with your customers

PROS

I love all the new features they have for video marketing.

CONS

It would be great to chat with the customers based on the content shared.

User Profile

Laura

Verified reviewer

E-Learning, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Communicate and Connect with Dubb

I was in a time crunch and Dubb solved my problem within a couple of hours - including selecting and signing up for the software and completing my project. I think that with as time goes on, I will figure out ways to simplify my outreach process by using more of Dubbs functionality.

PROS

I was able to do what I needed quickly and easily the first time I used Dubb. I am not super techie and the day I signed up for an account I completed my project: uploaded my video, added captions, and downloaded the video for use on my webpage.

CONS

It does a lot of things, more than I needed at the time, and figuring out all the things it could do seemed complicated to me.

Reason for choosing Dubb

Dubb did what I needed. When I searched for adding captions to existing video Dubb popped up first and the online information encouraged me to give it a try.

Pall

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Video messaging really works

It has really changed my business. I get the message quickly and got alot of compliments from clients and is "next level" in communication with clients

PROS

Easy to use and quick, quicker then writing an email

CONS

I cant say anything bad but if something it has sometime taken me long time to get reply from CS and all the reply is with written email. I dont know why when they reply me why they dont use their own product to reply me with video message

Showing 1 - 25 of 97 Reviews