--- title: "Email Hippo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Email Hippo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Email Hippo is a good fit for you!" source_url: "https://www.softwareadvice.com/email-marketing/email-hippo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / [Email Hippo](https://www.softwareadvice.com/email-marketing/email-hippo-profile/) / Email Hippo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-marketing/email-hippo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/email-marketing/email-hippo-profile/alternatives/) # Email Hippo User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 13 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 9 reviews (69%) - 4 stars: 3 reviews (23%) - 3 stars: 1 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Email Hippo customer reviews Showing reviews 1-13 of 13 (page 1). ### Good email verification service - Overall rating: 4/5 - Reviewer: Dana S. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good service to use for email marketing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Free 100 on signup it's really a good start, also your interface it's very easy to use. Can upload multiple files and all results realtime - great #### Cons I notice that the results for domains AOL and HOTMAIL are not 100% correct if I verify with another service I got other results #### Vendor response Hi Dana, thank you for the review, this will be really helpful to other marketers. Those AOL / Hotmail addresses...mail-server responses can differ from time to time - any queries on your lists please send them through to our support guys. We give a money-back guarantee! Replied August 2018 --- ### One of the best email validation services worldwide - Overall rating: 5/5 - Reviewer: Artur S. - Verified reviewer: Yes - Industry: Information Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. my overall experience with Email Hippo started almost three years ago when i was tasked to implement the omni channel CRM campaigns to support aggressive business growth ambitions. i found out that they have been selected and implemented to run email validation for all newly registered users and the setup was incorrect, basically the service was not being done properly and i did not know that so i thought that time that this service should be replaced as inefficient asap. however when i found out that it was not the fault of Email Hippo as i basically implemented the integration and repeated the validation but that time on my side (in the new selected CRM/CDP platform) and managed to reduce the bounce rate from like 10% to less than 1%. still i thought that this initial selection should be reevaluated and compared with the rest of such services on the market. because basically at that time we validated the new emails on our backend (faulty configuration) and on my side (as part of the service scenario in CRM/CDP) while setting up the integration and validation on my side i got in touch with Email Hippo team and really liked their real customer-centric approach, i told them frankly that i will run the tests and compare them with the rest to select the best option for business. and that i did, i selected another provider and set up the a/b test for the whole month to find out who is better in validation. and Email Hippo won with flying colours by predicting much better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i liked the most their precision of validation because after all we as businesses want the only thing - to increase and maintain the highest deliverability possible to have the highest reach. Email Hippo has very complex algorithms to investigate the emails and look at practically all possible features and run all possible check ups to define whether it is worth sending or better not. and their prediction they are one of the best and i am saying that because i always run the a/b tests and select the better validation service judging by their performance. #### Cons so far so good i cannot say that i am somehow disappointed or ever have been. #### Reasons for choosing Email Hippo when i joined the team Email Hippo had already been selected and implemented. however the implementation was not done correctly, to be honest it was not doing its job entirely as it was only conducting the domain check and because of the huge list of exclusions it really did not help with keeping the bounce rate at bay. so when i found out that it was Email Hippo that was doing validation i was firmly convinced to find the replacement for them asap as the huge bounce rate was the biggest obstacle for me to implement the new CRM/CDP platform and set up and launch massive CRM campaigns to support business in delivering the ambitious plans. however i found out that the problem was not with the provider but in the faulty configuration. i managed to redo the implementation but before that i actually had run the a/b test on my side to compare Email Hippo with the other email validation service. and Email Hippo provided us with much better prediction and precision in evaluating the new emails. therefore i asked our backend to redo the integration and we actually switched to v3 --- ### Keep your email list up-to-date and clean with Email Hippo. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered This tool has been around for many years and has built a good reputation. I've tried a few competitors and I think Email Hippo stands the test. Results were more or less as accurate as other tools I've tried. There aren't many restrictions, so that's good if you have large lists. Documentation is present if you wish to learn more about the processes used for email verification. This is important to me, to fully understand what your results mean, so you can make your own judgement after reviewing your verification results. I would certainly recommend you sign up for free and check out how the tool looks. The on-boarding is smooth and you learn while you're getting to know the tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This tool has the standard features that email verification tools have plus a few nice extras. I like the high limits for uploading .csv lists, you can literally upload of list of a few hundred thousands emails. Some other tools force you to split your list into smaller parts, Email Hippo doesn't. You get enough statistics to get a clear picture of your overall list health and you can then filter your results and download them. #### Cons Compared to other tools, I think the interface can be improved, so that I can find everything faster. A more modern UI can certainly help. When it comes to bulk email verification this tool is great, so I don't mind too much about this negative aspect. It's about the results after all. --- ### Help us start a better experience - Overall rating: 5/5 - Reviewer: Alex F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very satisfied using Email Hippo for 5 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Email validation, via Hippo Score, give us a reliable way to accept or discard emails. #### Cons Sometimes the validations is too strong. For example, I wouldn't like do discard emails because it's inbox is full, but it's not possible to configure this. #### Reasons for choosing Email Hippo Better compliance for companies. --- ### Great product, great results - Overall rating: 5/5 - Reviewer: Armen M. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Honestly, nothing negative. Even if we have a 5 hour difference, the team is responsive, knowledgable and very empathetic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and integrate with. Great dashboard. Inexpensive. #### Cons Dashboard on the portal could use some additional features for more granular reporting, not a deal break though. #### Reasons for switching to Email Hippo Cost and ease of use --- ### Amazing experience with Email Hippo - Overall rating: 5/5 - Reviewer: Yaniv N. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. AMAZING #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the customer support which is AMAZING !!!!!! #### Cons nothing ! #### Reasons for choosing Email Hippo best product out there! --- ### Email Hippo is a great tool and solution for our forms - Overall rating: 5/5 - Reviewer: Leandro P. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility and the ease of use this software has. Also, the reliability that email hippo provides is amazing. #### Cons Domain validation sometimes does not work in certain domains other than Gmail, Outlook, etc. --- ### Nice email verification tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Overall experience was good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy-to-use interface, great feature that gives details about an email address and verifies if the address is safe to email. #### Cons Sometimes the emails turn out to be unverified and the email gets bounced. --- ### The best tester - Overall rating: 5/5 - Reviewer: José Luis E. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I try this website and all test result with 100 % of exatly. I recomnet this site. #### Cons Need more oprotunites to test online free version. #### Vendor response Hi Jose, thank you for the review and for sharing our 100% hit rate. Replied July 2019 --- ### Email HIppo is one of our core add-on softwares - Overall rating: 5/5 - Reviewer: Kathleen H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I found Email Hippo years ago. My team uses the software whenever a client asks us to use one of "their" email lists. This helps us make sure we don't get banned by email campaign software providers and saves us a lot of time trying to undo having the account flagged. Highly recommend this software. It's an essential part of our offerings for Email Campaigns. #### Cons I don't have any cons. We like the software and its features. --- ### Nutzlos - Overall rating: 3/5 - Reviewer: Attila B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Teuer, nutzlos. Ich bereue es gekauft und integriert zu haben.Wir werden bald zu einem anderen Anbieter wechseln. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Finde keine. Funktioniert eigentlich überhaupt nicht. #### Cons Funktioniert eigentlich kaum. Erkennt die meisten wegwerf email domains nicht. #### Reasons for choosing Email Hippo Damals schien es das Beste zu sein. --- ### Great Service and Fast Response - Overall rating: 5/5 - Reviewer: Eric L. - Verified reviewer: Yes - Industry: Computer Games - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our account specialist was able to split and bulk clean our contact list for us. It'd be a very labor intense process if that option wasn't available given the size of our contact list. #### Cons It's a tiny bit pricy but overall good value. --- ### Love Email Hippo - Overall rating: 5/5 - Reviewer: Cherish G. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Made qualifying leads and validating emails so easy. The only time I ever had an issue I reached out to them and their customer service was one of the best I've ever interacted with. Awesome company! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, makes my life easier, can do multiple lists at once #### Cons Occasionally it takes a little longer to finish my lists than I would like but it has become faster --- Email Hippo Reviews, Pros and Cons - 2026 Software Advice