All Emailicious Reviews
1-15 of 15 Reviews
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Evens
Verified reviewer
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
I used Emailicious to build our email lists of customers, partners and even staff.
We saved time, we've complied with the new canadian law C-28 against spaming and we gained a lot of new email leads.
PROSEasy drag and drop system to build what will look like our newsletter or our emails. Infinite possibilities at your finger tips. One of the main function I prefer is that you can build your template and insert content for all your different targets in the same template. The only thing left to do is to decide what segment of your list of email will see what and what segments of your list will what else. You can build a newsletter with content for men and women on the same newletter but mens will see only the content your selected for them and womens will see only the other content. Just plan one great newsletter and all your client will see what they are really interested in!
CONSUnderstanding how to plan all the attributes in the list to create a strong segmentation is not easy. But their costumer service and support team are awesome. They speak French and English.
Evens
Sports, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Emailicious is our main email marketing software! We loooove it!
We saved on time and effort to adapt our newsletter! We now use it as a CRM!!!
PROSWe like how easy it is to use it and to understand it! Customer support is very fast and helpful. They developped adapted templates that fit our design guidelines. They seems ready to accept every feedback to improve their product. One of the best feature Emailicious offers is the ability to create one email with different content for each segment of your customer list! Very useful!
CONSInsights are not developped in a way you can dig deep. If I had one thing to change, I would say the Insights Analysis System.
Vendor Response
Thanks a lot for sharing your thoughts Evens ! Your comments will be taken into consideration to improve our platform.
Replied June 2017
Quyn
Investment Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2017
I use it for an internal newsletter and it meets my basic needs in terms of ease of use and metrics.
More professional looking internal newsletter with metrics to gauge interest (open, click rates) at minimal cost.
PROSEase of use in general, low cost. Easily access stats on distribtion. Can add multiple users as needed.
CONSNot very flexible in terms of text formatting, like spacing for bullets, font sizes, different fonts, and hyperlinks aren't changed to blue colour/underlined in the message (but it shows up as such in the text input box).
Vendor Response
Thanks a lot for sharing your thoughts Quyn ! Your comments will be taken into consideration to improve our platform.
Replied May 2017
Paul
Marketing and Advertising, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Great tool for multilingual email campaigns
Sending multilingual personnalized email newsletter is easy and you can customize contents to certain customer segments in a breeze.
PROSEmailicious is very easy to use and provides true a real multilingual email marketing platform. Furthermore, unlike most of it's competitors, their support is great. You can call phone support and have a human help you. They are also great to provide tips to make your email marketing campaigns more efficient. Finally I love the segmentation tools that allow you to create conditional contents in newsletter. Pretty cool if you want your email to include contents that must only show to some of your customer segments.
CONSThe platform is easy to use but lacks some functionalities such as email automation. This isn't an issue if you are looking to send our traditional newsletter. But if you are looking to automate emails, this tool won't be your best choice.
Vendor Response
Thanks a lot for sharing your thoughts Paul ! Your comments will be taken into consideration to improve our platform.
Replied June 2017
Vivek
Apparel & Fashion, 51-200 employees
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Awesome Email Marketing Tool!
One feature of Emailicious I love the most is the way we can use it to target customers by filtering using various demographic parameters which helps me to reach the customers with the most accurate and relevant information for a particular customer. This helps sell a lot!. This email marketing product is a lot better than other email marketing and campaign management tools available out there!
CONSThe user interface could be improved . This doesn't affect the functionality of the application itself though. A mobile app with a great user interface which works on both Android and iOS to manage the whole stuff will be great.
Simon
Restaurants, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Support is incredible
Simple, good support, integrates to our loyalty program.
PROSIt is supported by competent staff that make sure everything works. Price per email is very cheap compared to the other companies we researched. Their integration with Datacandy makes it a must for Fildelity management.
CONSThe creation platform is a bit complicated and doesn't offer all the customisation tools I wouldve hoped.
Vendor Response
Thanks a lot for sharing your thoughts Simon ! Your comments will be taken into consideration to improve our platform.
Replied June 2017
Daniel
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2017
It's like a cheaper, more customizable version of mailchimp.
The customization options. Nice to be able to have the flexibility in both how your content looks and how it is sent.
CONSDepending on the size of the mailing list and the specifications, it can be pricey. But if used right, it's very affordable.
Vendor Response
Thanks a lot for sharing your thoughts Daniel ! Your comments will be taken into consideration to improve our platform.
Replied June 2017
Katherine
Consumer Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Easy and friendly user!
Easy and user friendly.
PROSIt's very easy and simple to use. I can easily train the employees. And I also really like the marketing you do.
CONSI am having a hard time to understand the new automation program. Maybe I didn't took enough time to read everything. Do you guys offer a step by step guide for the automation?
Vendor Response
Thanks a lot for sharing your thoughts Katherine ! Your comments will be taken into consideration to improve our platform.
Replied May 2017
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Simple interface, for complex email campaigns.
I can now reach out to all my customers.
PROSI like the simple interface, while I was given assistance whenever I had a question. Emailicious has templates ranging from simple and elegant themed e-mails to dynamic and information-filled newsletters.
CONSIt's always a work in progress, I can't wait to see more functionalities! I had a bit of trouble getting new templates going, but my representative explained very quickly over the phone what to do!
Vendor Response
Thanks a lot for your feedback :) And stay tuned, because there WILL be new functionalities soon !
Replied March 2018
Martyne
Law Enforcement, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2017
easy and efficiente. could be sometime more flexible.
The ease of use to create new campaign and the ease to have a lot of statistics at a glance, and compare campaign.
CONSSome lack of flexibility to do what we want to do, visually. For example, edit the titles or have double boxes...
Vendor Response
Thanks a lot for sharing your thoughts Martyne ! Your comments will be taken into consideration to improve our platform.
Replied May 2017
Mike
Public Relations and Communications, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Very simple interface, with many different add-ons
We managed to reach our targeted demographics and audience, which resulted in direct sales. We usually don't review products, but we are very satisfied with the results. Furthermore, the dedicated personel are very easy to deal with.
PROSThe facility of use was what made me use this software over and over again. The segmentation tools were better than previous platforms we have used. What we found really neat was the fact that there is a dedicated coach reachable over the telephone at any time. He was very kind to offer us assistance in programming our templates and content.
CONSThe lack of marketing automation is an issue, but not for us, as we like to send out simple newsletters.
Vendor Response
Thanks a lot for sharing your thoughts Mike ! Your comments will be taken into consideration to improve our platform.
Replied May 2017
Martin
Retail, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Excellent software
The experience has been fabulous by all accounts. Five stars!!!!
PROSIt's a great and easy way to connect with customers.
CONSThere weren't any features that I didn't like.
Alexandra
1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2018
A Must have!
Very good tool to work with. Initially we had to pay for somebody to do this work for us, until I found a basic mailing service where I could do it myself. And honestly, it's been great with Emailicious. I stumbled across it and at the beginning it was quite uphill but only until you familiarize yourself, then it's a definite must have!
CONSThe only thing I can actually point out is some features that won't allow any customization and that just irritates me. But honestly, it gets the job done so I won't complain further!
Alin
2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2018
Easy to use email marketing platform
Multilanguage platform (English, French, German) CAN-SPAM and CAL compliance according with regulations from Europe and United States. WYSIWYG email editor that is useful for beginners who prefer the graphical way of creating emails.
CONSThe dashboard isn't too friendly when editing fields and can be very expensive for some users without much volume of data.
Enrico
Insurance, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2017
What to say ? The service is very good. Its easy to send newsletters.
Easy to use. Fast delivry even if we have 3000+ peoples in the list. And about the list, it is very easy to built it.
CONSWe should be able to print only a section and not only the entire web page. That way we could send a document which is in a printable form.
Vendor Response
Thanks a lot for sharing your thoughts Enrico ! Your comments will be taken into consideration to improve our platform.
Replied May 2017