EmailOctopus
About EmailOctopus
Awards and Recognition
EmailOctopus Pricing
Free plans for up to 2,500 subscribers Paid plans start from $9. 20% discount for non-profit organisations.
Starting price:
$8.00 per month
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for EmailOctopus
1 - 5 of 398 Reviews
David
Alternative Medicine, 51 - 200 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed May 2023
Great email marketing tool for low budgets
Jeremy
Verified reviewer
Performing Arts, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Give Four Claps for Email Octopus
We set this up in just over an hour, including adding all our lists. Having used MailerLite, Mailchimp, and other services, this one jumped to the top because of its excellent social mission.
PROSEmailOctopus is easy to set up, with plenty of handy support from real people who are clearly invested in the product. Most of the features currently meet the industry standard from what I've seen among other services, and they're still building out a lot of features as well. I'm excited for what's to come.
CONSIt's still a little early, but the number one thing needed for our use case is deeper Zapier integration (more triggers, more things to be triggered by).
Reasons for switching to EmailOctopus
MailerLite had a very pesky system for flagging bounce rates and a short leash. Their customer support was unnecessarily punitive.
Thomas
Newspapers, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Fantastic Newsletter Publishing and List Maintenance Service
After a service I'd been using for eight years started developing functionality problems, I checked out competitors and came to EmailOctopus on the basis of a recommendation. Haven't looked back.
PROSEverything WORKS. It's easy to import lists. It's easy to set up lead capture pages to get new subscribers. It's easy to create newsletter templates. It's easy to publish campaigns and get them delivered.
CONSThere's nothing I dislike about EmailOctopus, but if I could suggest one feature it would be social media account linking as opposed to having to manually post links to campaign emails to Facebook and Twitter.
Reason for choosing EmailOctopus
The price was right and EmailOctopus handled specific functions I needed better than Sendgrid (I do use Sendgrid for some other projects).
Reasons for switching to EmailOctopus
My previous service was becoming more complex and less functional/reliable.
Ankit
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2022
A good affordable email marketing tool
Overall, I had a good experience, but I really wish that they fix their email builder, and it's buggy.
PROSEven though EmailOctopus(EO) is a relatively new tool but it has all the features you will expect it to have. The best this is that it's really affordable.
CONSThe major problem with EmailOctopus is there UI of email builder. It's really bad and buggy. Also if you try pasting content from Ms-Word or Notion then it changes the formatting which is troublesome to edit. Also if you want to run referral programs for your newsletter then EmailOctopus has very few integrations. They also pushed new update for their forms which makes it compulsory to use it with iframe and not custom html tags. That makes it very static and you can't use your own designs.
Reasons for switching to EmailOctopus
MailChimp was expensive.
Vendor Response
Hi Ankit, Thanks for the review and glad you love our value for money. In respects to your feedback around the email builder, you'll be glad to know we are overhauling it this year and making it much simpler to copy and paste from your favourite tools, while retaining the correct formatting. Our forms, as you've also mentioned, saw an update last year. I think you may have misunderstood the update, as we do not use iFrames and we never have done. All our forms can be style completely by you using CSS, and we have no plans to ever change that. We agree iFrames are not the right solution to use. If you'd like help styling your forms, please contact our team and we'd be glad to show you how.
Replied June 2022
Jacqueline
Writing and Editing, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
The best on the market
I am a relative new user to EmailOctopus, however it was immediately apparent that this service was far and away the best provider for my needs, and I have used what is perceived as the 3 best others on the market. Their ease of use, particularly when setting up lead capture / sign up forms is by far the simplest I've used but looks exceptional. I don't know why other platforms insist on making it so complicated when it's not necessary. EmailOctopus also has extremely good customer service support as well as constantly updating and improving their service so they are on top of market trends and customer requirements all the time. They are, quite frankly, a breath of fresh air in terms of email marketing, especially when you consider their cost. You really do get very good value for money with this company. I highly recommend them.
CONSTo be perfectly honest I can't think of anything I dislike. It does everything and more I need it to.
Reasons for switching to EmailOctopus
Due to their overtly complicated transfer method to a new platform.