EmailOctopus vs Mailchimp

EmailOctopus has 113 reviews and a rating of 4.65 / 5 vs Mailchimp which has 14197 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (113)

4.48 / 5 (14,197)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 11, 2021

June 28, 2021

Pros/Cons

  • Pros

  • The price is excellent, and I love that they're unrolling features constantly. Two of my favorite features are automation (a must-have), and drag-and-drop design.

  • Very easy to use, inexpensive. Great deliverability!

  • Cons

  • I'd like to see the drag and drop email editor improved. It works well enough and the emails look good, but it is not as slick as other editors I've used.

  • Would be great to have more integrations with other content management systems but they keep improving every day!

  • Pros

  • I like the price, It is very cheap. It is functional and easy to use.

  • this makes my job so much easier! great easy to use and very user friendly

  • Cons

  • New interface is good but not as attractive as the previous release.

  • My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos