Emma vs UseINBOX

Emma has 120 reviews and a rating of 4.22 / 5 vs UseINBOX which has 134 reviews and a rating of 4.81 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.22 / 5 (120)

4.81 / 5 (134)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

February 12, 2021

May 4, 2021

Pros/Cons

  • Pros

  • I love how there are many options for customization, including html editing and custom templates. It's also very easy to learn and use.

  • Creates beautiful email campaigns with easy to use integrations. This software was setup very intuitively and that is something we greatly appreciate

  • Cons

  • Some of the changes to the Audience. You should be able to minimum keep the First and Last name showing with the email in the groups and searches.

  • I would prefer that the program at least was a bit more forgiving in terms of it's auto-save feature. The un-do feature after it auto-saves rarely works and is really annoying...

  • Pros

  • Ease of use, great support, excellent features

  • Super easy. You never lost at INBOX. We already used more than 5 email services in our business and this is the best tool we ever used.

  • Cons

  • Still a few bugs sometimes but support team works on it in the minutes you noticed them

  • The interface could be better. The interface of their larger examples can be more creative. but useinbox, they are not as big as those companies, but I think they will surpass them.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos