# Emojot Software Reviews, Demo & Pricing - 2026 > Review of Emojot Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/email-marketing/emojot-profile --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / Emojot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Emojot 2026: Benefits, Features & Pricing Wondering if Emojot is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Emojot 4.7 [(22)](https://www.softwareadvice.com/email-marketing/emojot-profile/#reviews) Pricing Starting at $50.00 per month ### About Emojot Emojot is a versatile and customizable SaaS platform designed to facilitate customer-focused digital transformation for businesses across multiple industries. The platform aims to improve customer experiences, optimize employee performance, and streamline operations, helping companies remain competitive in the rapidly evolving digital landscape. The platform has a variety of capabilities, such as customer experience management (CXM) using innovative emotion sensors for real-time feedback collection, online reputation management for enhancing online reputation, social listening and tracking (SLT) for monitoring, analyzing, and tracking digital conversations, and customer success management (CSM) to optimize revenue and promote customer advocacy. Additionally, Emojot offers work-flow management (WFM) to simplify business processes, employee 360-degree performance management to cultivate a culture of ongoing improvement, and employee experience management (EXM) to foster a positive work atmosphere. The platform also provides customer complaints management (CCM) and visitor management solution (VMS), which help improve efficiency and user experience. Analytics & operations intellig... ence (AOI) supports the creation of real-time, sophisticated dashboards featuring custom views, as well as powerful data drill-down capabilities and efficient data processing. Emojot guarantees customization, scalability, and quick deployment to accommodate businesses' specific needs. It also complies with various security standards, including GDPR, HIPAA, and CCPA, to protect both business and customer data. With its wide array of tools and features, Emojot enables businesses to drive customer-focused transformation and achieve success in the digital economy. Wondering if Emojot is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## Emojot User Interface ## Popular Emojot Alternatives Main Product Emojot 4.7 [(22)](https://www.softwareadvice.com/email-marketing/emojot-profile/#reviews) Ratings Breakdown - 4.77Ease of use - 4.67Value for money - 4.82Customer support - 4.77Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10462)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/) 4.8 [(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.64Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Experience.com](https://www.softwareadvice.com/customer-experience/xmp-profile/) 4.7 [(89)](https://www.softwareadvice.com/customer-experience/xmp-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.58Value for money - 4.54Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2897)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price ## Emojot Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Basic $50.00 usage based, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Emojot Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of Emojot 360 Degree Feedback A/B Testing Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Escalation Alerts/Notifications API Appraisal History Approval Process Control Assessment Management Audience Engagement Audit Trail Authentication Benchmarking Brand Tracking Business Process Automation Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Case Management Charting Churn Management Click Tracking Commenting/Notes Communication Management Competitor Monitoring Compliance Tracking Configurable Workflow Contact Management Content Discovery Continuous Feedback CRM Integration Customer Advocacy Customer Complaint Tracking Customer Database Customer Engagement Customer Experience Management Customer History Customer Journey Mapping Customer Management Customer Service Analytics Customer Surveys Customizable Branding Customizable CTAs Customizable Dashboard Customizable Forms Customizable Questions Customizable Reports Dashboard Creation Database Support Data Capture and Transfer Data Connectors Data Discovery Data Extraction Data Import/Export Data Mapping Data Migration Data Storage Management Document Management Drag & Drop Drip Campaigns Dynamic Content Email Campaign Management Email Management Email Reminders Email Templates Email Tracking Employee Database Employee Directory Employee Onboarding Employee Profiles Event Triggered Actions Feedback Management Forecasting Forms Management Gamification GDPR Compliance Generative AI Graphical Workflow Editor Hashtag Tracking Health Score HTML Editor ID Scanning Image Library Individual Development Plans Issue Management Keyword Filtering Landing Pages/Web Forms Lead Capture List Management Metadata Management Mobile Access Mobile Optimization Monitoring Multi-Account Management Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Management Multi-Channel Marketing Multi-Language Multi-Location Multiple Data Sources Natural Language Processing Natural Language Search No-Code NPS Survey Structure Offboarding Onboarding Performance Management Performance Metrics Performance Review Management Personalization Predictive Analytics Pre-Registration Preview Functionality Prioritization Progress Tracking Project Workflow Pulse Surveys Question Library Rater Selection Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Reporting Registration Management Reminders Reporting & Statistics Response Management Review Monitoring Review Request Review Sharing Role-Based Permissions Routing Rules-Based Workflow Sales Trend Analysis Search/Filter Secure Data Storage Self Assessment Self Check-In/Check-Out Self-service Analytics Self Service Portal Sentiment Analysis Skills Assessment SMS Messaging Social Media Integration Social Media Monitoring SSL Security Subscriber Management Support Ticket Management Support Ticket Tracking Surveys & Feedback Tagging Task Management Template Management Text Analysis Third-Party Integration Third-Party Integrations Training Management Trend Analysis Usage Tracking/Analytics User Management User Profiles Visitor Tracking Visual Analytics Visual Discovery Widgets Wireless Internet Access Control Workflow Automation Workflow Configuration Workflow Management WYSIWYG Editor ## Emojot User Reviews Overall Rating 4.7 Ratings Breakdown 5 73% 4 23% 3 5% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.7 Customer support 4.8 Functionality 4.8 Have you used Emojot and would like to share your experience with others? AW Amali W. Verified reviewer Hospitality 51-200 employees Used daily for less than 2 years Review source Reviewed April 2026 Enhancing Guest Experience Through Real-Time Insights 5 Our overall experience with Emojot has been very positive. It’s easy to use, effective for real-time feedback and quick responses, and offers strong value for money. The support team is responsive, and features like team collaboration and management tools work seamlessly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have been using Emojot’s real-time reviews and messaging platform, and it has been highly effective in capturing guest feedback and enabling quick responses. The platform is user-friendly, and the Emojot team provides excellent, responsive support. Overall, it has been a valuable tool in enhancing our guest experience. Cons: No major concerns; the platform continues to evolve, and any minor improvements would only enhance an already strong user experience. Read More KK Karan K. Verified reviewer Financial Services 201-500 employees Used daily for less than 12 months Reviewed September 2024 Great support 4 Overall it has been a good experience. Amazing customer support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Quick to support and they are always available to resolve your issue. Good platform with relatively easy to use. Cons: More platform to be included in the enjoy to track. Reasons for choosing Emojot They we’re competitive and willing to work with clients Read More SB Sanjeewa B. Verified reviewer Apparel & Fashion 10000+ employees Used monthly for more than 2 years Reviewed September 2024 Head of Group HRS 3 Great, it's gives multiple options in one questionnaire similarly able to get rating of service partners as well. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: User friendly feedback system. able to ass many questions & get answers as how you want. Easily manage for any person Cons: Some petty alternation even on cost. Since users are unable to finalized all at once before experience, it would be great, that small alternation done at FOC Read More BK Bhanu K. Verified reviewer Hospitality 11-50 employees Used weekly for less than 2 years Review source Reviewed May 2026 Efficient and Insightful Customer Feedback Platform 5 It’s easy to use, the dashboard is clean, and the insights are actually useful. I liked how quickly it helps understand customer feedback and spot trends without making things complicated. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Emojot has the ability to turn customer feedback into clear actionable insights. The platform is intuitive, efficient, and provides powerful sentiment analysis that helps improve customer experience and decision making. The dashboard is well designed and easy to navigate, making the overall experience smooth and productive and the team is very helpful and open for ideas. Cons: The only thing I liked least was that some advanced features can take a little time to fully understand at first. A few more tutorials or simpler setup options would make the experience even better. Read More BP Buddhika P. Verified reviewer Import and Export 201-500 employees Used monthly for more than 2 years Review source Reviewed April 2026 Customer Service 4 On a rating scale of 1 to 10, 1 being the lowest in the scale, I would rate Emojot 8.5 for their overall service Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Emojot has transformed how Dart Global Logistics handles employee growth. The heatmaps and aggregated analytics have removed the guesswork from our HR evaluations, allowing us to make data-driven decisions that directly impact our employee retention. Cons: We honestly haven't encountered any significant issues or downsides. Any minor questions we’ve had were addressed immediately by their support team Read More IH Indeera H. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 12 months Reviewed November 2024 Streamlining Patient Feedback with Emojot 5 We recently implemented Emojot's NPS ticketing system to streamline patient feedback management, and it has exceeded our expectations. The platform’s intuitive design makes it easy to capture, analyze, and act on Net Promoter Score (NPS) feedback, allowing our team to promptly address patient concerns and enhance overall service quality. Emojot’s analytics provide valuable insights into patient satisfaction trends, and the automated ticketing workflow ensures that no feedback slips through the cracks. The system has proven invaluable for maintaining high standards in patient care and service improvement. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Emojot’s NPS ticketing system has a user-friendly interface and provides real-time analytics that make it easy to manage patient feedback efficiently. Cons: One area for improvement is the customization options within the analytics dashboard or integrate third-party tools would enhance the platform's utility for specific organizational needs. Read More SC Sumudu C. Verified reviewer Banking 1001-5000 employees Used daily for less than 2 years Reviewed October 2024 Great service 5 As above . I am quite disappointed with this survey app - not with Emojot Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: They are time bound, software is userfriendly and super after sake service by a team of customer friendly ppl Cons: Nothing.but this Csat app is what is exasperating . Its a pity that this survey is not user friendly. I am disappointed Read More KK Kamindu K. Verified reviewer Apparel & Fashion 10000+ employees Used weekly for more than 2 years Reviewed September 2024 Senior Manager - Group HR 5 It’s truly remarkable how this is enabling us to configure additional workflows and surveys with greater efficiency Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: With user-friendly interfaces, enhanced configurability, and an integrated SMS service, this solution offers seamless functionality and flexibility Cons: Need to enhance the complexity of our dashboards while ensuring they remain intuitive and visually engaging Read More RW Ruvangi W. Verified reviewer Apparel & Fashion 10000+ employees Used monthly for more than 2 years Reviewed September 2024 Great Experience with Emojot 4 Overall, the experience with Emojot was positive. Emojot was a fresh change from traditional survey methods. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: The platform was easy to use and the emojis helped our customers convey their feedback quickly. Also, the Emojot team is very supportive. Cons: It would have been nice to have more flexibility in adjusting the platform to better fit specific preferences. Read More MA Meenu A. Verified reviewer Retail 201-500 employees Used monthly for less than 6 months Reviewed October 2024 Experience with the Emojot 5 100% satisfied with the dashboard and the customer care of Emojot Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use and very convenient. \[sensitive content hidden\] and his team very supportive and great to collab with you all Cons: Nothing major to mention overall i am really like every facility Read More Showing 1 - 10 of 22 Reviews Load More Reviews ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **4** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10462) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6978) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? 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