--- title: "Emojot Software Reviews, Demo & Pricing - 2026" description: "Review of Emojot Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/email-marketing/emojot-profile/alternatives/" page_type: "alternatives" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / Emojot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Emojot Review From $50/month 1 plan Wondering if Emojot is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Emojot 4.7 [(23)](https://www.softwareadvice.com/email-marketing/emojot-profile/#reviews) Pricing Starting at $50.00 usage based per month ### About Emojot Emojot is a versatile and customizable SaaS platform designed to facilitate customer-focused digital transformation for businesses across multiple industries. The platform aims to improve customer experiences, optimize employee performance, and streamline operations, helping companies remain competitive in the rapidly evolving digital landscape. The platform has a variety of capabilities, such as customer experience management (CXM) using innovative emotion sensors for real-time feedback collection, online reputation management for enhancing online reputation, social listening and tracking (SLT) for monitoring, analyzing, and tracking digital conversations, and customer success management (CSM) to optimize revenue and promote customer advocacy. Additionally, Emojot offers work-flow management (WFM) to simplify business processes, employee 360-degree performance management to cultivate a culture of ongoing improvement, and employee experience management (EXM) to foster a positive work atmosphere. The platform also provides customer complaints management (CCM) and visitor management solution (VMS), which help improve efficiency and user experience. Analytics & operations intellig... ence (AOI) supports the creation of real-time, sophisticated dashboards featuring custom views, as well as powerful data drill-down capabilities and efficient data processing. Emojot guarantees customization, scalability, and quick deployment to accommodate businesses' specific needs. It also complies with various security standards, including GDPR, HIPAA, and CCPA, to protect both business and customer data. With its wide array of tools and features, Emojot enables businesses to drive customer-focused transformation and achieve success in the digital economy. Do you work for Emojot? [Manage this product listing](https://www.g2.com/products/emojot-emojot/claim_requests/new?auto=true) Wondering if Emojot is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## Emojot User Interface ## Popular Emojot Alternatives Main Product Emojot 4.7 [(23)](https://www.softwareadvice.com/email-marketing/emojot-profile/#reviews) Ratings Breakdown - 4.78Ease of use - 4.68Value for money - 4.83Customer support - 4.74Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10508)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.41Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1206)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Broadly](https://www.softwareadvice.com/review-management/broadly-profile/) 4.8 [(336)](https://www.softwareadvice.com/review-management/broadly-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.64Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Experience.com](https://www.softwareadvice.com/customer-experience/xmp-profile/) 4.7 [(89)](https://www.softwareadvice.com/customer-experience/xmp-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.58Value for money - 4.54Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2926)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price ## Emojot Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Basic $50.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Emojot Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of Emojot 360 Degree Feedback A/B Testing Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Escalation Alerts/Notifications API Appraisal History Approval Process Control Assessment Management Audience Engagement Audit Trail Authentication Benchmarking Brand Tracking Business Process Automation Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Case Management Charting Churn Management Click Tracking Commenting/Notes Communication Management Competency Management Competitor Monitoring Compliance Tracking Configurable Workflow Contact Management Content Discovery Continuous Feedback CRM Integration Customer Advocacy Customer Complaint Tracking Customer Database Customer Engagement Customer Experience Management Customer History Customer Journey Mapping Customer Management Customer Service Analytics Customer Surveys Customizable Branding Customizable CTAs Customizable Dashboard Customizable Forms Customizable Questions Customizable Reports Dashboard Creation Database Support Data Capture and Transfer Data Connectors Data Discovery Data Extraction Data Import/Export Data Mapping Data Migration Data Storage Management Document Management Drag & Drop Drip Campaigns Dynamic Content Email Campaign Management Email Management Email Reminders Email Templates Email Tracking Employee Database Employee Directory Employee Management Employee Onboarding Employee Profiles Event Triggered Actions Feedback Management Forecasting Forms Management Gamification GDPR Compliance Generative AI Graphical Workflow Editor Hashtag Tracking Health Score HTML Editor ID Scanning Image Library Individual Development Plans Issue Management Keyword Filtering Landing Pages/Web Forms Lead Capture List Management Metadata Management Mobile Access Mobile Optimization Monitoring Multi-Account Management Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Management Multi-Channel Marketing Multi-Language Multi-Location Multiple Data Sources Natural Language Processing Natural Language Search No-Code NPS Survey Structure Offboarding Onboarding Performance Management Performance Metrics Performance Review Management Personalization Predictive Analytics Pre-Registration Preview Functionality Prioritization Progress Tracking Project Workflow Pulse Surveys Question Library Rater Selection Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Reporting Registration Management Reminders Reporting & Statistics Response Management Review Monitoring Review Request Review Sharing Role-Based Permissions Routing Rules-Based Workflow Sales Trend Analysis Search/Filter Secure Data Storage Self Assessment Self Check-In/Check-Out Self-service Analytics Self Service Portal Sentiment Analysis Skills Assessment SMS Messaging Social Media Integration Social Media Monitoring SSL Security Subscriber Management Support Ticket Management Support Ticket Tracking Surveys & Feedback Tagging Task Management Template Management Text Analysis Third-Party Integration Third-Party Integrations Training Management Trend Analysis Usage Tracking/Analytics User Management User Profiles Visitor Tracking Visual Analytics Visual Discovery Widgets Wireless Internet Access Control Workflow Automation Workflow Configuration Workflow Management WYSIWYG Editor ## Emojot User Reviews ## Emojot customer ratings - Overall rating: 4.7/5 - Total reviews: 23 ### Rating distribution - 5 stars: 17 reviews (74%) - 4 stars: 5 reviews (22%) - 3 stars: 1 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- Have you used Emojot and would like to share your experience with others? ### Great Solution - Overall rating: 5/5 - Reviewer: Suhail M. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered One of the features we appreciate most is the ability to pre-register visitors, which speeds up the check-in process and enhances security. The automated notifications to employees when their visitors arrive have also improved coordination and reduced waiting times. The platform is reliable, user-friendly, and has helped us maintain a professional visitor experience while strengthening office security. Whenever we have needed support, the Emojot team has been responsive and helpful. Overall, it offers excellent value for money and is a great solution for organizations looking for an efficient visitor management system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use Emojot primarily as our Visitor Management System, and it has significantly improved the way we manage visitors at our office. The system is easy to use, and the visitor registration process is smooth and efficient for both our reception team and guests. #### Cons The system doesn't allow to reject a Visitor request even the reason filed is disabled also the reports can be improved then it will be helpful. --- ### Great support - Overall rating: 4/5 - Reviewer: Karan K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a good experience. Amazing customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Quick to support and they are always available to resolve your issue. Good platform with relatively easy to use. #### Cons More platform to be included in the enjoy to track. #### Reasons for choosing Emojot They we’re competitive and willing to work with clients --- ### Head of Group HRS - Overall rating: 3/5 - Reviewer: Sanjeewa B. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, it's gives multiple options in one questionnaire similarly able to get rating of service partners as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros User friendly feedback system. able to ass many questions & get answers as how you want. Easily manage for any person #### Cons Some petty alternation even on cost. Since users are unable to finalized all at once before experience, it would be great, that small alternation done at FOC --- ### Enhancing Guest Experience Through Real-Time Insights - Overall rating: 5/5 - Reviewer: Amali W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Emojot has been very positive. It’s easy to use, effective for real-time feedback and quick responses, and offers strong value for money. The support team is responsive, and features like team collaboration and management tools work seamlessly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Emojot’s real-time reviews and messaging platform, and it has been highly effective in capturing guest feedback and enabling quick responses. The platform is user-friendly, and the Emojot team provides excellent, responsive support. Overall, it has been a valuable tool in enhancing our guest experience. #### Cons No major concerns; the platform continues to evolve, and any minor improvements would only enhance an already strong user experience. --- ### Efficient and Insightful Customer Feedback Platform - Overall rating: 5/5 - Reviewer: Bhanu K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It’s easy to use, the dashboard is clean, and the insights are actually useful. I liked how quickly it helps understand customer feedback and spot trends without making things complicated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Emojot has the ability to turn customer feedback into clear actionable insights. The platform is intuitive, efficient, and provides powerful sentiment analysis that helps improve customer experience and decision making. The dashboard is well designed and easy to navigate, making the overall experience smooth and productive and the team is very helpful and open for ideas. #### Cons The only thing I liked least was that some advanced features can take a little time to fully understand at first. A few more tutorials or simpler setup options would make the experience even better. --- ### Customer Service - Overall rating: 4/5 - Reviewer: Buddhika P. - Verified reviewer: Yes - Industry: Import and Export - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered On a rating scale of 1 to 10, 1 being the lowest in the scale, I would rate Emojot 8.5 for their overall service #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Emojot has transformed how Dart Global Logistics handles employee growth. The heatmaps and aggregated analytics have removed the guesswork from our HR evaluations, allowing us to make data-driven decisions that directly impact our employee retention. #### Cons We honestly haven't encountered any significant issues or downsides. Any minor questions we’ve had were addressed immediately by their support team --- ### Streamlining Patient Feedback with Emojot - Overall rating: 5/5 - Reviewer: Indeera H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We recently implemented Emojot's NPS ticketing system to streamline patient feedback management, and it has exceeded our expectations. The platform’s intuitive design makes it easy to capture, analyze, and act on Net Promoter Score (NPS) feedback, allowing our team to promptly address patient concerns and enhance overall service quality. Emojot’s analytics provide valuable insights into patient satisfaction trends, and the automated ticketing workflow ensures that no feedback slips through the cracks. The system has proven invaluable for maintaining high standards in patient care and service improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Emojot’s NPS ticketing system has a user-friendly interface and provides real-time analytics that make it easy to manage patient feedback efficiently. #### Cons One area for improvement is the customization options within the analytics dashboard or integrate third-party tools would enhance the platform's utility for specific organizational needs. --- ### Great service - Overall rating: 5/5 - Reviewer: Sumudu C. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As above . I am quite disappointed with this survey app - not with Emojot #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They are time bound, software is userfriendly and super after sake service by a team of customer friendly ppl #### Cons Nothing.but this Csat app is what is exasperating . Its a pity that this survey is not user friendly. I am disappointed --- ### Achieving Digital Tranquility with Emojot - Overall rating: 4/5 - Reviewer: Ishanka N. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Emojot is positive. The level of flexibility they provide, simplicity of their solutions and most importantly their ability to convert a problem into a quick solution with few or less engagements justifies this. This showcase their ability to understand their clients situation and their knowledge on solutions available that fits best to the given scenario. When we (Brandix) embarked on the control room project with Emojot to look for a solution to eliminate burning issues in the upstream of our value chain, Emojot provided just that!!!. The Control room project required a solution that gives better visibility across our value chain and tools to simplify complex processes inbuild with a governance mechanism keep thing in line. So that we have better control on our upstream to minimize impact on the downstream or on our operations. Aligning to this the solutions Emojot provided were simple, easy to use and highly effective. Thus the flexibility the teams provided to make changes to the solution to accommodate varied dynamics given the complexity of the problem at hand is commendable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1. Simplicity and accuracy of the widgets, visualizations and analytics 2. Ability to understand the business requirement with few engagements 3. Level of flexibility provided by Emojot to accommodate complex requirements in short notice is commendable4. Customer service (reliability, easy to approach, positive attitude) and clear communication #### Cons Solution esthetics is a area that can further improved. --- ### Emojot Platform - A Comprehensive Solution for Customer Onboarding, Accounts Health Tracking .. - Overall rating: 5/5 - Reviewer: Dinusha S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I mainly use Emojot Platform for Customer Onboarding, and I found it to be particularly useful in this regard. Our CSMs also using it for customer onboarding lifecycle tracking, and it provides them with a comprehensive set of dashboards to track the progress and account journey. Additionally, we are using Emojot for customer health score tracking and churn predictions based on it. This has been very effective in identifying accounts at risk and taking action accordingly.What I particularly appreciated about Emojot is the technical support team they have and the level of extensions support it provides to do customizations. This made it possible for us to adapt the Emojot platform to our specific needs. We have integrated Emojot platform with other internal systems like Salesforce, ServiceNow as well. Moreover, the Emojot team provides flexible development services which they do the implementation based on our use cases.Overall, I would recommend Emojot Platform for anyone looking for a cost-effective solution that provides excellent technical support, customizable extensions, and flexible development services in the areas of customer onboarding, customer health score and customer journey tracking. #### Cons Nothing specifically at the moment with so far experience. #### Reasons for choosing Emojot Value for the money, third party integrations and custom extension support, feature match. --- Showing 1 - 10 of 23 Reviews Load More Reviews ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4092) Recently recommended **2** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10508) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6997) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3803) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Emojot with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice