Gmail vs Google Workspace
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.6 / 5
Value for Money
4.8 / 5
4.6 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.7 / 5
4.6 / 5
Last Review Written
October 5, 2024
October 9, 2024
Pros/Cons
Pros
- I love that Gmail is easy to use and has great features. It has auto-complete, it is easy to organize folders and search, and the interface is great.
- Gmail is like my childhood best friend, she is reliable, always available, I can talk to her about things I cant tell other people.
- This helps alot in my day to day activities at work. I send similar emails to many of my our customers, so it is super helpful to have saved responses that I can put in my "back pocket" for later use.
Cons
- The one thing that I dislike the most is all the spam emails I receive. Even after deleting them I always seem to have tons of spam in my mailbox.
- The only downside is the access to the Spam folder that needs to be expanded to view, making it difficult for ordinary users to find.
- I dislike that Gmail does not always filter Spam correctly. Sometimes, valid emails end up in my Spam folder.
Pros
- G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
- The Gsuite is very easy use and offers a good amount of features. Implementation and use was simple and I am very impressed with how helpful using this was to my productivity and day-to-day.
- This software is a flexible and innovative solution for people and organizations that want to grow. Inside are productivity and collaboration tools, perfect for all ways of working.
Cons
- Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
- The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.
- Frustrating "enhancements" that miss the mark and leave you scratching your head as to why Google didn't foresee the obviously omission or weakness.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
