Gmail vs Blackbaud Luminate Online

RATING:

4.8

(12290)

Gmail has 12290 reviews and a rating of 4.82 / 5 stars vs Blackbaud Luminate Online which has 33 reviews and a rating of 3.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (33)
Ease-of-Use
5 / 5
3 / 5
Value for Money
5 / 5
3 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
May 23, 2024
September 9, 2022
Pros/Cons
  • Pros

  • Ease of use, intuitive navigation, integration with other services (Youtube, for example, and Google drive), works super well on mobile.
  • I enjoy Gmail because it connects up with my calendar and is able to be on my phone and browser. Functionality is overall wonderful.
  • Cons

  • I also receive a lot of spam and I'm tired of it.
  • The only downside is the access to the Spam folder that needs to be expanded to view, making it difficult for ordinary users to find.
Read all user reviews
  • Pros

  • It is powerful and customizable. It is capable of nuance and automation.
  • I also really like that you can use formulas--from simple to complex--to generate targeted ask strings for constituents in emails and donation forms. And that is the best thing about Luminate Online.
  • Cons

  • Small snags in integration and imperfections in the product become sore points after a while, and the only way to overcome them is to have some serious web-developing firepower at your command.
  • The things I dislike are. It takes a very long time to learn how to use it well.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos