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> Reviews of Marsello. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Marsello is a good fit for you!

Source: https://www.softwareadvice.com/email-marketing/goody-profile/reviews

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Marsello Reviews

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# Marsello Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(62)

4

(24)

3

(11)

2

(1)

1

(6)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.3

Value for money

4.2

Functionality

4.1

* * *

### Pros

"Up to this point the experience has been good, other than the pop up which is poorly designed and looks like it's been coded by a 5 year old (my webdesigners comments) But I rate a company on their ability to resolve issues when things go wrong and on this occasion it's been a 1 star"

"The team are detailed in their support."

"Marsello is, at the time of review, the best platform for loyalty and email marketing for our business."

### Cons

"When things go wrong they're terrible at sorting things out, we've had an issue for a couple of weeks and nothing is being done about it."

"It's now been two weeks and marsello have failed to get back to me ONCE regarding a resolution for this."

"After dedicating three months to testing their platform, we encountered numerous bugs and technical issues. Despite this, we were charged in full during that entire period."

* * *

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Marsello Reviews, Pros and Cons - 2026 Software Advice