All Marsello Reviews
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Marsello Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.3
Value for money
4.2
Functionality
4.1
Pros
"Up to this point the experience has been good, other than the pop up which is poorly designed and looks like it's been coded by a 5 year old (my webdesigners comments) But I rate a company on their ability to resolve issues when things go wrong and on this occasion it's been a 1 star"
"The team are detailed in their support."
"Marsello is, at the time of review, the best platform for loyalty and email marketing for our business."
Cons
"When things go wrong they're terrible at sorting things out, we've had an issue for a couple of weeks and nothing is being done about it."
"It's now been two weeks and marsello have failed to get back to me ONCE regarding a resolution for this."
"After dedicating three months to testing their platform, we encountered numerous bugs and technical issues. Despite this, we were charged in full during that entire period."
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