# icon

> Reviews of Marsello. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Marsello is a good fit for you!

Source: https://www.softwareadvice.com/email-marketing/goody-profile/reviews/

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Email Marketing Software](https://www.softwareadvice.com/email-marketing/)

/

[Marsello](https://www.softwareadvice.com/email-marketing/goody-profile/)

/

Marsello Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/email-marketing/goody-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/email-marketing/goody-profile/alternatives/)

# Marsello User Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(62)

4

(24)

3

(11)

2

(1)

1

(6)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.3

Value for money

4.2

Functionality

4.1

* * *

### Pros

"Up to this point the experience has been good, other than the pop up which is poorly designed and looks like it's been coded by a 5 year old (my webdesigners comments) But I rate a company on their ability to resolve issues when things go wrong and on this occasion it's been a 1 star"

"Marsello is, at the time of review, the best platform for loyalty and email marketing for our business."

"There is a lot of customization and great analytic overview."

### Cons

"When things go wrong they're terrible at sorting things out, we've had an issue for a couple of weeks and nothing is being done about it."

"After dedicating three months to testing their platform, we encountered numerous bugs and technical issues. Despite this, we were charged in full during that entire period."

"They can't call me and work out the details so the email chain is long and messy."

Fast-track your software evaluation

Speak with an Email Marketing software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

104 results

Sort by

Marsello Reviews, Pros and Cons - 2026 Software Advice