--- title: "UseINBOX Software Reviews, Demo & Pricing - 2026" description: "Review of UseINBOX Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/email-marketing/inbox-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / UseINBOX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/email-marketing/inbox-profile/reviews/)[Alternatives](https://www.softwareadvice.com/email-marketing/inbox-profile/alternatives/) # UseINBOX Review From $7-$89/month Free version Free trial 4 plans Wondering if UseINBOX is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview UseINBOX 4.7 [(160)](https://www.softwareadvice.com/email-marketing/inbox-profile/reviews/) Pricing Starting at $7.00 usage based per month ### About UseINBOX INBOX is a cloud-based email marketing platform, which helps small businesses create, track and analyze the performance of email campaigns based on various metrics such as open rates, click-through rates (CTR), bounce rates, unsubscribes and more. Features include transactional emails, segmentation, custom fields, email verification and compliance management. The application comes with a visual editing tool, INBOXBrush, which allows users to design newsletters on a drag-and-drop interface. INBOX also lets marketers store multiple templates or images, automatically save tasks and track previously built templates. Marketing teams can announce events to subscribers, add them to the calendar, list participants and monitor their activity via the INBOXEvents module. Employees can aggregate subscribers by sharing or embedding subscription forms on the website. INBOX offers API-based integration, allowing users to run email marketing processes from a native application. It is available for free and on monthly and annual subscriptions and support is extended via email and phone. Do you work for UseINBOX ? [Manage this product listing](https://www.g2.com/products/useinbox/claim_requests/new?auto=true) Wondering if UseINBOX is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## UseINBOX User Interface ## Popular UseINBOX Alternatives Main Product UseINBOX 4.7 [(160)](https://www.softwareadvice.com/email-marketing/inbox-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.74Value for money - 4.77Customer support - 4.59Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Gmail](https://www.softwareadvice.com/email-marketing/gmail-profile/) 4.8 [(13548)](https://www.softwareadvice.com/email-marketing/gmail-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.77Value for money - 4.45Customer support - 4.71Functionality Pricing Available upon request Get Price Alternative Product [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3519)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2324)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Success.ai](https://www.softwareadvice.com/email-marketing/success-ai-profile/) 4.8 [(418)](https://www.softwareadvice.com/email-marketing/success-ai-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.74Value for money - 4.75Customer support - 4.80Functionality Pricing Starting at $33.00 per month Get Price Alternative Product [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/) 4.8 [(655)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.83Value for money - 4.78Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price ## UseINBOX Pricing and Plans Starting price: $7.00 per month Free Trial Free Version (Plus) Subscriber-based $0.00 usage based, per month Plan includes: - API Integration - Groups - INBOX Events - Integrations - Marketing Automation - Newsletter Design With Inboxrush - Normal Sending Speed - Ready Templates. Custom Fields - Real Time Reports - Segmentations Read More (Professional) Subscriber-based $7.00 usage based, per month Plan includes: - A/B Split Campaign - Advanced Marketing Automation - API Integration - CASL - Custom Fields - High Sending Speed - INBOX Events - Integrations - KVKK) - Marketing Automation Read More Pay As You Go $89.00 usage based, per year Plan includes: - A/B Split Campaign - Advanced Marketing Automation - API Integration - Groups - INBOX Events - Integrations - Marketing Automation - Newsletter Design With Inboxrush - Normal Sending Speed - Ready Templates. Custom Fields Read More Agency Services Pricing available upon request Plan includes: - Continuous Technical Support & Reporting - Delivery to the Right People at the Right Time - Email Marketing Automation Setup - Newsletter Design Suitable for Your Corporate Identity - Subscription Form Integration Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## UseINBOX Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of UseINBOX API Customizable Fields Drip Campaigns Dynamic Content Email Campaign Management Image Library Landing Pages/Web Forms List Management Mobile Optimization Real-Time Analytics Reporting/Analytics Social Media Integration Template Management Third-Party Integrations ## UseINBOX Integrations Poptin Integration rated undefined from -1 review ## UseINBOX User Reviews ## UseINBOX customer ratings - Overall rating: 4.7/5 - Total reviews: 160 ### Rating distribution - 5 stars: 131 reviews (82%) - 4 stars: 22 reviews (14%) - 3 stars: 3 reviews (2%) - 2 stars: 3 reviews (2%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### Mailchimp alternative with room to grow - Overall rating: 5/5 - Reviewer: Samantha F. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered To begin with I was a bit skeptical. When I opened the site and saw how blurry the logo itself was, I thought to myself that here's a company who's definitely just starting up. So perhaps Inbox is new, and perhaps they should hire a UX designer, but the fact that API basics are there and I can use it for more than one business idea is TREMENDEOUS for me. I would definitely recommend this tool for entrepreneurs and creators. I can see this company grow and improve this product to perfection and becoming a known competitor to bigger brands. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros The fact that you can use it for multiple businesses is just great. I have 12 active SAAS tools and about 100 more other ideas. This will work perfectly ESPECIALLY since they have API and docs. For me the fact that API exists and I'll be able to code my way into my account is SUPER important and the main reason why I'm a user here. Love it and looking forward to webhooks and other improvements. #### Cons Software is lacking on user experience elements. URLS for each section take you to different subdomains and it's hard to get back. Clicking around I ended up in InboxNotify which I'm not sure what it is, but apparently I'm on a free plan of it somehow, I was unable to navigate back to my Inbox account from the drop down menu. I personally would like to see a seemless integration of these tools rather than different things on different subdomains, but that's just my personal pet peeve. I strongly recommend that you have people do onboarding in front of you so you can see what's not clear, what's confusing and what might be handy. I hope I listed few items to hint at some possible improvements. #### Reasons for choosing UseINBOX Price + multiple businesses allowed #### Reasons for switching to UseINBOX Multiple businesses allowed. --- ### Awesome Alternative! - Overall rating: 5/5 - Reviewer: Michael D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, a huge value for the dollar spent and it is a package that I will be recommending strongly to everyone. I am glad that I was able to get the maximum deal on this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros There are numerous pros to Inbox. First off, the backend UI is VERY easy to use and figure out where you need to be to do what. The email builder is also very easy to use and I was able to create a test email that looked better than expected. Also, the test email to Gmail went straight to the inbox with no deliverability issues. Also, going through mail-tester got me an almost perfect score. #### Cons As of now and all of the testing I have done thus far, there are no cons for me at all. #### Reasons for choosing UseINBOX Price was the biggest consideration initially. Then, it was the functionality of their software and deliverability. #### Reasons for switching to UseINBOX Value for the dollar spent is the biggest issue. Aweber would cost many multiples of the price I have paid for Inbox each year. And, if my business grows, then it will be even more. --- ### Customer Service Insults its Customers - Overall rating: 1/5 - Reviewer: Mehmet Burak B. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons I didn't like anything because when I asked a question to customer service, [sensitive content hidden] who works in Turkey, insulted me and threatened me, so I do not recommend this company to anyone. --- ### InBox The Corp Revolutionizing Email - Overall rating: 5/5 - Reviewer: Joe H. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I have tried a great number of variants of email autoresponders for my business from Aweber to Active Campaign to Kartra and FINALLY a Newco comes to town and shakes things up... are they perfect? No, and I have news for you the other big players in the market are far from perfect. Sure, I don't like InBox limits automation on the AppSumo deal, but I appreciate a company needs to make money so stop whining. I even bought into Groove App over a year ago at $1000+ for a lifetime membership and yet they are still working out the bugs... I am super happy to have InBox to show the big kids there is an option. Thanks InBox for thinking outside the (in)box << pun intended #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Normal email sending speed Unlimited campaign templates Newsletter templates Mobile compatible newsletter design tool Sender ID support Custom fields Storage included Unlimited webforms Real-time reports Limited API integration Technical support Inbox Events Multi-brand management (5 brands) Unlimited groups Searchable limited history Light inbox branding #### Cons all software has challenges from antiquated coding to poorly designed UI's to missing features... i like the overall package inbox put together so no complaints here. #### Reasons for choosing UseINBOX subscriber + features to price ratio imho is the best in the industry --- ### Easy to use with high deliverability - Overall rating: 5/5 - Reviewer: Doruk S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I highly recommend INBOX to companies and projects regardless their size and volume. Their deliverability and support are awesome! User interface is pretty fast and user friendly. If they will publish an automation tool as well, INBOX will be the only thing you will need in terms of external communication tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros INBOX has super fast user interface which enables us to create an e-newsletter just with few drag & drop moves. We also embedded subscription forms into our web platforms where everyone can subscribe easily. Every tool that they offer is highly responsive. #### Cons The main thing that we are waiting for is automation. User cards should be more customizeable. #### Reasons for switching to UseINBOX Delivery rates is the most important reason to change. Highly responsive embedding was also a reason. --- ### Fast and valuable support - Overall rating: 5/5 - Reviewer: Selçuk A. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered It help us for our communication and monitoring needs with our followers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros INBOX team is good with fast response, take action after feedback, always developing according to customer needs. You can reach them easliy. #### Cons Pricing packages are not fitting %100 with our needs #### Reasons for choosing UseINBOX Easy to contact with them. And they have very fast response. #### Reasons for switching to UseINBOX Support them to develop useful tool and easy communication --- ### Most complete software for newsletters campaign - Overall rating: 5/5 - Reviewer: Ed T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Smooth, versatile and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can manage all your campaigns and administrate the whole cycle in one place. The features and the functionalities are convenient if you search for agility and efficiency. #### Cons All is good and in place. But still, it needs more integration. Of course, they are coming. #### Reasons for choosing UseINBOX Price and development road-map planned for the app. #### Reasons for switching to UseINBOX Searched for a solutions more aligned with my needs --- ### Formidable Alternative To Mailchimp - Overall rating: 5/5 - Reviewer: Thio C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered A repository to build our lists off of landing pages, blog posts and to create automation sequences for newsletters, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simple, slick UI, and the ease of navigation. #### Cons Yet to discover anything significant except maybe automation could be more polished although I understand that this is a new feature that the team has just incorporated and is still in beta. #### Reasons for choosing UseINBOX Relative to Inbox, most other hosted EMS are way overpriced albeit, they do come with many more bells and whistles, most of which I probably would not have the time to explore or fully utilize. #### Reasons for switching to UseINBOX I've always found Mailchimp extremely unwieldy to the point that it drives me up the wall each time I have to set up a campaign, create a form, a segment, anything. --- ### Excellent Marketing Tool - Overall rating: 5/5 - Reviewer: Ahmet Savas G. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Thank you very much for everything and wish them continued success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When we ask the technical team something, they come back really fast. And in addition, when we send mass mails, our mails do not go as junk mail. #### Cons I don't think there are any shortcomings. #### Reasons for choosing UseINBOX I asked a few of my friends and with their suggestion, I trusted INBOX and got a handle. #### Reasons for switching to UseINBOX I was not satisfied with the technical support teams. --- ### Finally...A Great Email Marketing Tool - Overall rating: 5/5 - Reviewer: Tamrah B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Love this product and so excited to have snagged it on AppSumo. I was able to get up and running in minutes. Created my first campaign and imported my contacts with ease. I love how you can set up your contacts in groups. Great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, ease of deployment, and the great templates built in. #### Cons I have not experienced anything I don’t like as of yet. It is performing just as I need it. #### Reasons for choosing UseINBOX Lifetime deal with AppSumo. As a nonprofit we look for quality products that meet our business needs. This product exceeds our needs. Note...I will pay for quality so this is a win win. #### Reasons for switching to UseINBOX This product is more robust and better features. --- Showing 1 - 10 of 160 Reviews [See All Reviews](https://www.softwareadvice.com/email-marketing/inbox-profile/reviews/) ## UseINBOX Popular Comparisons [Gmail vs UseINBOX](https://www.softwareadvice.com/email-marketing/gmail-profile/vs/inbox/)[Brevo Marketing Platform vs UseINBOX](https://www.softwareadvice.com/scheduling/brevo-profile/vs/inbox/) [Compare All Alternatives](https://www.softwareadvice.com/email-marketing/inbox-profile/alternatives/) ## Other Top Recommended Email Marketing Software [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6256) Recently recommended **10** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **8** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) **0.0** (0) Recently recommended **1** times Stuck Between Options? 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