Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

Robly allows to create quite easily marketing campaigns and to perform A/B testing. The analytics related to the campaigns are quite good.

As we have said the software is very easy to use, it has a good design when it comes to creating emails, you can select a list of people to whom you want to send the mail and that makes it better.

Robly is very easy to use, has a great selection of templates and a clean interface. Customer service is very helpful and fast at responding.

Sometimes I have not been able to communicate and I am deserved the doubts. Another point is that Robly's logo conveys a childish message.

I like Robly templates and features, it's a good investment.

The customer service is amazing and prompt, and live chat makes communication super easy. I highly recommend Robly to any organization.

Robly has good quality for templates and great features, from a/b testing to retargeting, better priced than many competitors.

Not a fault of this software, but changes to Facebook API has caused the auto-facebook posting to be completely useless.

The support team is very knowledgeable and helpful. Shout out to Melissa in support who has been a HUGE help and went out of her way to make the transition smooth and pleasant.

Robly is very easy to pick up, regardless of how technically savvy a user is. The analytics are excellent, and customer service is a joy to work with.

Super user friendly and customizable. Excellent email marketing product for small business or organization.

Robly is really easy to use and you can reach a lot of potential clients rapidly.

Robly is a nice tool to use for marketing. It is easy to use and set up and it will allow you to contact other people from other companies.

At first we struggled with storing our data. It was probably just a user issue, as once we figured it out we felt a little silly.

It use to work great and was once one of the best software programs for email newsletters.

I think that the statistic parts re the most interesting and useful, also the campaign and lists organizations are practical. Overall a very good program to use.

The software is full of customization unctions which makes it a great tool.

Ease of use, simplicity of the platform, great integration with social media.

Some times I struggle with colours. When you are big in to customize your mail it is all manual.

US Dollar

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



LongDescription

A/B Testing

Cataloging/Categorization

Lead Notifications

Customer Surveys

Multi-Channel Marketing

Electronic Payments

Personalization

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

Activity Tracking

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Referral Tracking

Task Scheduling

Order Management

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Customer Database

Shopping Cart

Calendar Management

Customizable Fields

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Promotions Management

Campaign Planning

Customer Support

Lead Generation

Email Templates

Customer Activity Tracking

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Sales Reports

Sales Activity Management

Real Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Sales Automation

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Conversion Tracking

Lead Nurturing

Interaction Tracking

Web Forms

Mac OS

Web browser (OS agnostic)

Keap is available across three pricing plans based on the number of users and contacts.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Keap

In Person

Live Online

Webinars

Documentation

Videos

Robly is a cloud-based email management solution designed for businesses of all sizes. Key features include retargeting campaigns, testing, pop-ups and reporting.


If emails aren’t opened by customers, Robly can re-send emails between one to 10 days after the initial email and modify the subject line every time the email is sent.


Robly also features Robly AI, which determines the best time to send emails based on customer behaviour from past campaigns. The solution also predicts the time at which users are most likely to open their emails.


Users can track campaign performance metrics such as open-rate, click-through rate and bounce rate with customizable reports.


Robly is available with a monthly subscription that varies based on monthly email volume.



AB Testing

Subscription Management

Email Campaign Management

Email Distribution

CAN SPAM Compliance

Mobile Optimized Emails

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Auto-Responders

GDPR Compliance

Preview Functionality

Customer Journey Mapping

Customizable Branding

Customizable Forms

Drag & Drop

HTML Editor

Engagement Tracking

Customizable CTAs

eCommerce Integration

14-day trial free trail available, pricing based on contacts

Up to 500 contacts:
Starting at $15 per month

501  to 2500 contacts:
Starting at $29 per month

2501  to 5000 contacts:
Starting at $49 per month

5000+ contacts:
Please reach out to our team for customized pricing.

Keap vs Robly

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