User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
What I like most about Intercom is that it makes conversing with our customers super easy.
It's so powerful and easy to use. It was effortless to set up, and all our business users (who've never done customer support before), find it very easy to use, and the users love it too.
Sometimes messages get lost and its tough to find the message trail of particular string. Sometimes unable to identify customers.
It can be confusing to use. The API CAN be confusing at first since there is a lot of terminology they use.
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Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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