About Kartra

Kartra is a cloud-based solution, which helps businesses create, launch and manage e-commerce platforms, marketing campaigns and helpdesk portals. The application enables organizations to create personalized webpages using drag-and-drop capabilities and customizable templates. Kartra includes a leads management module, which allows professionals to handle leads, prospects and customers across multiple locations and categorize clients using custom tags. Features include members portal, video marketing, credit card/online payments, automated lead capture forms, email/SMS marketing and more. It offers an affiliate management functionality, which lets users recruit/track affiliates, commissions and milestones across advertising campaigns. Additionally, teams can schedu...

Kartra Pricing

Kartra is available across four-pricing plans: Starter: $99/month Silver: $199/month Gold: $299/month Platinum: $499/month

Starting price: 

$79.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Kartra User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4

Functionality

4.5

Showing 1 - 5 of 129 reviews

Dawn

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2021

Kartra is the best bang for your buck - for the most part

User Profile

Patricia

Verified reviewer

Company size: 2-10 employees

Industry: E-Learning

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

All in one

I started without knowing anything and confused with so many offers on the market, because you can have an app to automate, another for crm, another to store your videos, another for web pages, here you have it all and without knowing anything, it is very intuitive and the tutorials get you out of problems or doubts. I liked it a lot especially not having to open several apps and do everything from here, and the price seems very fair. I started paying the basic membership and now I have a higher one because I have had results. Translated with www.DeepL.com/Translator (free version)

Pros

As the advertisement says, Kartra is a platform that has everything you need, landig page, sales letter templates, blog, webinar, etc. You can manage your leads, do email marketing, capture leads, automate and you only pay for one platform and everything is concentrated there.

Cons

The email marketing has areas of opportunity, it is efficient but the data import sometimes takes more time than you would like, the configuration screen is not so practical, although after a while you get used to it and it works very well.

Reasons for choosing Kartra

I did the free period with a campaign and it went very well, I saw that it was functional, that you could effectively do everything on that platform and although there were some things that I thought could be improved, I was able to eliminate my vimeo subscription, mailchimp, calendly and leadpages.

Reasons for switching to Kartra

The price was somewhat similar and kartra offered more features, it turned out to be a very good decision.

User Profile

Andrés J

Verified reviewer

Company size: 2-10 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

August 2021

OK software, awful support and you're locked in for life!

I was an early user of Kartra and had great expectations. They have added some nice features through time, but they changed their support policies about 2 years ago, and now I'm stuck with them. They used to be quite friendly, now they response as a typical call center, they are never wrong, and they are never ever loose. Software is OK, but has several design flaws, most which have not been fixed. I love when companies where I am a client win and make profit, as this makes sure they will grow and become better. This is not the case for Kartra, and I'm so deep in now, that looking for another provider is almost impossible. I really miss the Kartra from their first year or so!

Pros

The idea behind Kartra is amazing: a one stop for all your marketing and lead generation needs. In this sense, it has many features, so you won't need to be paying many providers, just one, for most of your needs.

Cons

Support is just awful! As an early user, I used to love their support, as I'm a proactive user with a tech background, and they were quite open to new ideas and had a very "let's see what's the issue". However, about 2 years ago, this changed. Every time you contact them, it's the typical big tech call center answer "it's not on our end, it has to be an issue on your side". They never take responsibility, and they always win. for example, in the basic plan at $100, they offer 50 GB of "bandwidth" each month. However, every new cycle your bandwidth starts automatically starts at whatever hard drive space you're using. For example, if you have 30 GB of files, at the beginning of the month, the bandwidth meter doesn't reset to 0 GB, but to 30 GB. This makes no sense, and in fact, this is not "bandwidth". I decided to give up on trying to reach support, as they are perfect, they don't admit this issue, and they also tend to give condescending responses.

Reasons for choosing Kartra

It looked like a better solution, with more characteristics and better support.

Daniele

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2022

Good all in one

Pros

- All the marketing feature in one tools - the membership editor is great and create product/membership is simple and fast - good lead management - so many possibility to segment and do automation in any phase of purchase

Cons

- many problem with email delivery in Italy domain - for membership and drip content, is not possible to set a custom signup date for customer, when it come a problem the customer restart from beginning and there's no solution with the customer care

Paul

Verified reviewer

Company size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time used: Less than 12 months

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

May 2019

Good for some uses but has some ballbreaker shortcomings for me.

kartra saves me time. Once I have built some sales funnels they are repeatable and their success (or not) is measurable. Kartra provides me with actionable data that is easily and quickly accessible so I'm basing my decisions on real time accurate data. And I can set it up so that I am making money while I sleep

Pros

Has many functions on the one platform. I could use my own domains and favicons. There were some templates to use and the webinar help sessions we useful. It provides realtime actionable data to make good decisions.

Cons

Customers cannot select multiple items of a product in one purchase transaction on a specific date when they want to join one session once that already has others in that session. For a tourist who has a family of 4 people they cant buy 4 tickets and they cant specify that they want to go on a tour that already has people booked on it but there is available space for them. And they cant book for the one tour once.

Reasons for choosing Kartra

The test period offered, the pricing was better and there were some templates to use. It was a more turnkey solution than hubspot.

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