About Kartra

Kartra is a cloud-based solution, which helps businesses create, launch and manage e-commerce platforms, marketing campaigns and helpdesk portals. The application enables organizations to create personalized webpages using drag-and-drop capabilities and customizable templates.

Kartra includes a leads management module, which allows professionals to handle leads, prospects and customers across multiple locations and categorize clients using custom tags. Features include members portal, video marketing, credit card/online payments, automated lead capture forms, email/SMS marketing and more. It offers an affiliate management functionality, which lets users recruit/track affiliates, commissions and milestones across advertising campaigns. Additiona...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

121 Reviews of Kartra

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(86)

86

4 stars

(25)

25

3 stars

(6)

6

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 121 results

May 2019

User Profile Picture

André from Mindplug

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2019

Automations, Great Templates and Features

Kartra is in the game for professionals. Is robust, with massive pro features and constant contact with users developimg new features as we need it and go forward.

Pros

Extremely easy to setup your entirely business and starting list and nurture your leads. Great graphics and video trainnings. Support always responsive. The email sequence builder is a plus

Cons

The integration in between Kartra and Webinarjam is a crap, this is the only bad point and strange as these two groups are brothers.

Reasons for Choosing Kartra

Better price and agregated of professional features.

August 2021

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Andrés J from Innovintergy Consulting

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

August 2021

OK software, awful support and you're locked in for life!

I was an early user of Kartra and had great expectations. They have added some nice features through time, but they changed their support policies about 2 years ago, and now I'm stuck with them. They used to be quite friendly, now they response as a typical call center, they are never wrong, and they are never ever loose. Software is OK, but has several design flaws, most which have not been fixed. I love when companies where I am a client win and make profit, as this makes sure they will grow and become better. This is not the case for Kartra, and I'm so deep in now, that looking for another provider is almost impossible. I really miss the Kartra from their first year or so!

Pros

The idea behind Kartra is amazing: a one stop for all your marketing and lead generation needs. In this sense, it has many features, so you won't need to be paying many providers, just one, for most of your needs.

Cons

Support is just awful! As an early user, I used to love their support, as I'm a proactive user with a tech background, and they were quite open to new ideas and had a very "let's see what's the issue". However, about 2 years ago, this changed. Every time you contact them, it's the typical big tech call center answer "it's not on our end, it has to be an issue on your side". They never take responsibility, and they always win. for example, in the basic plan at $100, they offer 50 GB of "bandwidth" each month. However, every new cycle your bandwidth starts automatically starts at whatever hard drive space you're using. For example, if you have 30 GB of files, at the beginning of the month, the bandwidth meter doesn't reset to 0 GB, but to 30 GB. This makes no sense, and in fact, this is not "bandwidth". I decided to give up on trying to reach support, as they are perfect, they don't admit this issue, and they also tend to give condescending responses.

Reasons for Choosing Kartra

It looked like a better solution, with more characteristics and better support.

May 2019

Paul from Gold Coast NZ Tours Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

May 2019

Good for some uses but has some ballbreaker shortcomings for me.

kartra saves me time. Once I have built some sales funnels they are repeatable and their success (or not) is measurable. Kartra provides me with actionable data that is easily and quickly accessible so I'm basing my decisions on real time accurate data. And I can set it up so that I am making money while I sleep

Pros

Has many functions on the one platform. I could use my own domains and favicons. There were some templates to use and the webinar help sessions we useful. It provides realtime actionable data to make good decisions.

Cons

Customers cannot select multiple items of a product in one purchase transaction on a specific date when they want to join one session once that already has others in that session. For a tourist who has a family of 4 people they cant buy 4 tickets and they cant specify that they want to go on a tour that already has people booked on it but there is available space for them. And they cant book for the one tour once.

Reasons for Choosing Kartra

The test period offered, the pricing was better and there were some templates to use. It was a more turnkey solution than hubspot.

June 2021

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Yassine from FastEcomAds

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2021

The perfect tool to launch an MVP in few hours

I use kartra to quickly launch an MVP for a business idea or a landing page to collect leads, the premade templates make the website creation super easy and fast without compromising the end result. I also use the kartra API to integrate the websites I have hosted on kartra with other services like google sheet and slack.

Pros

Kartra has a lot of great premade templates that can be edited by simply dragging and dropping elements to come up with the desired design that I have in mind, it can be used to create funnels also multi-page websites. Kartra integrates with a variety of payment gateways which is a must for eCommerce businesses like mine.

Cons

There’s a bit of a learning curve at the beginning but thankfully I was able to find a lot of video tutorials about it online and I quickly got used to it.

Reasons for Switching to Kartra

kartra fits my needs and it’s way cheaper than clickfunnels.

February 2021

Amanda from Clever Dough

Company Size: 1 employee

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Kartra Literally Saved My Business!

I've been using Kartra since when it first launched in Beta and I am so impressed with all the changes and improvements! For years I struggled to get my websites to talk to my payment processor to talk to my membership sites, to talk to my affiliate platform, to talk to my email communications, and so on. Using Kartra save me hours of time plus the amount of stress that I no longer have to deal with. I don't even have to do any coding anymore! (if you love coding, don't worry, Kartra lets you access the back office to add in your own coding, but honestly your time is better spent promoting your website not building it!)

Pros

What I love most about Kartra is that it includes all the pieces of my online business that for years I struggled getting each piece to talk to eachother! (ie. Kartra has email communications, webpages, products, sales kart, help desk, affiliate tracking, and so much more!)

Cons

The cost. But honestly, as expensive as it is monthly, it's a heck of a lot more expensive to use all of these platforms separately and then to get them to actually talk to each other!

Reasons for Switching to Kartra

Because Kartra has it all! Other than Webinars and blogs you can pretty much run your entire online business in one platform, that talks to each piece and makes it super easy to tag your clients so you can make your marketing more relevant. I switched to save myself time and stress.