Klaviyo vs Salesforce Marketing Cloud Account Engagement

RATING:

4.6

(412)

Klaviyo has 412 reviews and a rating of 4.64 / 5 stars vs Salesforce Marketing Cloud Account Engagement which has 642 reviews and a rating of 4.13 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (412)
4.1 (642)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 27, 2024
March 27, 2024
Pros/Cons
  • Pros

  • It is very intuitive and it's very easy to customize emails. They have a lot of great templates that you can use to make great emails very fast.
  • We recommend Klaviyo to our clients who sell online and are in need of a powerful email solution. Klaviyo is our go to recommendation.
  • Cons

  • Because it is a more in depth platform, it can be a bit intimidating for less experienced users.
  • The pricing model sucks. You need to manually deactivate list members rather than being based on email volumes.
Read all user reviews
  • Pros

  • Great email marketing, good for large scale drip campaigns. Very user friendly and has a huge range of customizable features.
  • I love its integrations with Salesforce, the ability to access from the Salesforce interface, and the ease of use.
  • Cons

  • That and they fact that the reporting and features in many ways have no flexibility make this software very frustrating for us.
  • There are even character limits on how much you can enter in one argument field.
Read all user reviews
Pricing Range
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$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos