--- title: "Lyne.ai Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lyne.ai. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lyne.ai is a good fit for you!" source_url: "https://www.softwareadvice.com/email-marketing/lyne-ai-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Sales Enablement Software](https://www.softwareadvice.com/crm/sales-enablement-comparison/) / [Lyne.ai](https://www.softwareadvice.com/email-marketing/lyne-ai-profile/) / Lyne.ai Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/email-marketing/lyne-ai-profile/) Reviews [Alternatives](https://www.softwareadvice.com/email-marketing/lyne-ai-profile/alternatives/) # Lyne.ai User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 93 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 67 reviews (72%) - 4 stars: 20 reviews (22%) - 3 stars: 2 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (4%) ### Most mentioned pros - Unlike regular cold email ai tech Lyne's AI-powered performance engine gives you an unfair advantage through 1:1 personalization, and is designed to help you get a reply from agents and brokers. - Lyne has been a very good discovery for me, I used to write my emails in hours trying to learn about my prospects and personalize each email I send, now this is done automatically with Lyne and in just a few minutes I have great first lines perfectly written. - I thought it was impossible to personalize my email outreach and scale at the same time but now with Lyne that became possible ### Most mentioned cons - I have tried to reach out to Lyne.ai in many ways, including through LinkedIn, but no one has responded and it now has been a month since I have been able to utilize my account. - In February, 3 of my searches froze. Since then, I have not been able to run any new searches. - non-existant customer support, no documentation. ## Lyne.ai customer reviews Showing reviews 1-25 of 93 (page 1). ### Boosted personalised cold emails 100 times! - Overall rating: 5/5 - Reviewer: Marcin M. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can send up to 1000 cold mails highly personalised #### Cons A little bit complicated at first Could be a bit more simple in terms of payment --- ### Amazing Software - saves me a ton of time! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is an awesome platform that saves me from having to hire and train first-line writers! #### Cons I was skeptical about the quality and takes some getting used to but once you know what to look for it becomes easy to use and very effective! --- ### Terrible Product -- It Generated 97 lynes out of 2000 contacts, and all were junk - Overall rating: 1/5 - Reviewer: Tudor D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Terrible, I'll never work with them again. It's a scam. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. They refuse to offer you a refund even though we requested ours within 24-hours because their product doesn't work. Customer service isn't helpful. #### Cons Expensive, the lynes it produces are junk, and usually it won't find anything despite you supplying all the info they ask for. --- ### Lyne Ai helps save me so much time - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered overall went well no complaints #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that it saves me time so i am not personalizing every single one of my cold emails i send out #### Cons i got nothing bad to say about Lyne Ai. #### Reasons for choosing Lyne.ai recommended from a friend that i use lyne ai --- ### Lyne to the rescue!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've been using Lyne for a while now, and it has made my life so much easier. I used to spend hours writing personalized first lines for my emails, but with Lyne it takes just a few seconds! The output is high quality and the process is fast—it's great! Lyne is a really useful tool if you want to save time on writing personalized first lines. It's easy to use and the output is high quality—I highly recommend it! #### Cons After all it is an AI, so at times you have to run through the final list before hitting the send button --- ### The best software I've ever used to write personalized lines! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've already used a couple of other software but it's super raaaare to find one that provides you with high-quality AND relevant first lines. Lyne is the best I've used so far. #### Cons I think everything with the software is in place. --- ### Excellent for Sales Automation - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The Personalized AI lines saves a lot of time for our organization. It has helped us to send 2X our cold email than we used t before. #### Cons Pricing is a bit on the higher side. but it's still totally worth it. --- ### Great software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Networking - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Great and best first line writer atm #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love their AI first lines platform it is really good. I love how you can bulk select your contacts. I use lyne for writing great emails. Compared to other first line writers, this is currently my favorite. #### Cons Please lower the prices. The software is great on its own. Really useful tool, and everything works great. Lyne can be better by lowering the pricing. The first line quality can be improved. --- ### It's a good to start with but not to finish - Overall rating: 3/5 - Reviewer: Bethsaida R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Lyne will save you much time researching a prospect and brainstorming the first line. I like how it gives you more than one line to experiment with. I'm glad that I learned about this tool. #### Cons The lines are generic and can be seen as inauthentic to human prospects. You have to combine and rewrite lines so that your cold emails seem sincere and worth replying to. --- ### Lyne.ai saves you a ton of time - Overall rating: 5/5 - Reviewer: Sean H. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered I used to spend hours personalise cold emails. Lyne.ai does it for me know #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I really liked that it did what it promised to do. Its saves you hours of time personalizing your cold email outreach #### Cons Not a lot. Its very user friendly but you obviously need to double check each intro line as you may have to make a few small edits --- ### Hyper-Personalisation - Overall rating: 5/5 - Reviewer: Yohan F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The no-touch lines are a great feature. You can generate personalised introductions using just the prospect's LinkedIn profile. #### Cons The UI could be a bit better and it could also be a bit more cost efffective. #### Reasons for choosing Lyne.ai Quality --- ### Try this software at least once you wont regret it - Overall rating: 5/5 - Reviewer: Miguel W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Lyne.ai is used to help you personalised a bunch of email at a faster rate thus save you time to concentrate on other task #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use and Fast and clean. The Demo was easy to understand #### Cons Well its not pefect but you can get the job done! #### Reasons for switching to Lyne.ai It wasnt up to my standards --- ### Review about lyne. - Overall rating: 3/5 - Reviewer: Ajith V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Very productive software. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros easy to use . we can use free credits more productively. also the demo which provide at first is also help to know how to do this. #### Cons get less ps3. and only 25 linkedin profile can copy paste at a time that is difficult facing , if we can copy paste more than 25 at a time it help to complete the large file which handling. --- ### Would recommend this for anyone using cold email to gain client - Overall rating: 5/5 - Reviewer: sam b. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the personalised lines are great. i've used other softwares & the quality of the first lines sucked. Lynes are about an 8/10 when it comes to quality which is the best i've used thus far #### Cons only thing that could be improved in my option is line quality (even though they're already really good) --- ### Really good - Overall rating: 4/5 - Reviewer: Oskar M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered My reply rate has increased since I started using Lyne.ai. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like how simple it is and that you can import many variables to get hyper-personalized lines. With other software, I could only import email, company name, email, name, and more basic information. #### Cons I don't know any cons yet. I have not used it long enough. --- ### Amazing product - Overall rating: 4/5 - Reviewer: Jordy V. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The level of personalisation is amazing. The output is high quality and it's a huge time saver for cold outreach. In the past we've hired a virtuals assistent to do this work and it took a long time and the cost was much higher. #### Cons It took a bit of testing to find the best order of sources to get information from --- ### Very nice software and easy to use - Overall rating: 5/5 - Reviewer: Md Rejon M. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Writing First line. I found this software on youtube and see the website now and the feature are awesome. #### Cons The price is so high. If they reduce their price that would be great. --- ### Awesome program! - Overall rating: 5/5 - Reviewer: Ben N. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, it makes long tasks way more simple & straightforward! #### Cons The price is a little high! However, the quality you receive is astonishing. --- ### It's helped me to personalize my cold emails and make them more effective - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using Lyne Ai for a little while now and I'm really happy with it. It's helped me to personalize my cold emails and make them more effective. I would definitely recommend it to anyone who is looking for a way to improve their cold emailing. #### Cons Nothing as such, it is fast, effective and gives quality first lines. --- ### Great! - Overall rating: 5/5 - Reviewer: Justin N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Personalization is awesome, love all of the choices #### Cons Slow Response, customer servcice chat takes a while to respond --- ### One of the best Ai writers - Overall rating: 5/5 - Reviewer: Antonio Stefan F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They give you quick and very good first lines #### Cons For now, I did not find anything that I don't like. --- ### nowi get reply on my mails - Overall rating: 5/5 - Reviewer: Darshik D. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered lovely and meaningful experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros its interface is amazing the ai is soo optimized that i can easily create an email in mins #### Cons i do not really found anything to unlike about this software but i am trying!!!! --- ### Amazing software, best of all avalivable there - Overall rating: 5/5 - Reviewer: Jakub k. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros really great personalised line and reading all linked in profiles! #### Cons There is everything ok here, works like works I really recommend it! --- ### Lyne Experience - Overall rating: 4/5 - Reviewer: Abigail S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has been very convenient and time efficient for me. #### Cons Some of the content are not that meaningful. --- ### Save time and break the ice - Overall rating: 5/5 - Reviewer: Joseph Maldonado M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The no-touch lynes and classic lynes are both exceptional. #### Cons Nothing on this front so far. I'm sure they'll be something that comes up at some point. :) ## More reviews [Next reviews](https://www.softwareadvice.com/email-marketing/lyne-ai-profile/reviews/?page=2) --- Lyne.ai Reviews, Pros and Cons - 2026 Software Advice