About MailBird

Mailbird is an email marketing tool that helps businesses of all sizes manage multiple accounts and enhance workforce productivity. It is a Windows-based solution that enables users to sync and centralize emails and contacts from several platforms in a single inbox. Key features of Mailbird include email archiving, response management, keyboard shortcuts and attachment search. It alerts users through message snooze and custom notification sounds. The solution’s contacts manager allows users to link, merge and drag and drop contacts and unify them in one inbox. Additional features include access to unlimited email accounts, offline mode, undo sent messages and attachment preview. Mailbird allows integration with various email software such as Gmail, Outlook, eM...

MailBird Pricing

Mailbird is offered across three pricing plans, outlined below. Mailbird Business: Mailbird is available for free of cost. Mailbird Business (monthly subscription): $3.94 per month Mailbird Business (annual subscription): $23.67 per year

Starting price: 

$3.94 per month

Free trial: 

Available

Free version: 

Available

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MailBird User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 303 reviews

User Profile

Anthony

Verified reviewer

Company size: 11-50 employees

Industry: Computer Hardware

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Is it the best e-mail client ever? It comes pretty close.

Pros

The software is very lightweight on system resources, is quick and easy to setup and offer a simple interface that is clean and easy to navigate. Supporting multiple e-mail accounts and types of account out of the box is excellent and it really allows you to have a single pane view of all your mailboxes in one place.

Cons

I least liked the fact that the Microsoft Exchange connection is only available in the Business/Pro edition, whilst it used to be that mailboxes running on Exchange were normally only ever a business option there are more and more hosting companies offering Office 365/Exchange mailboxes as part of their email solution.

Victor

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

It just works!

I have many different inboxes that I have to keep track of. Having to switch accounts to check everything at least a few times a day was very time-consuming. Since switching to MailBird I get all my accounts synced to a unified inbox and notified whenever I receive an email. That makes it much easier to stay on top of my work and keep track of everything with minimal effort which could easily save a lot of time.

Pros

The best thing about MailBird is that everything works. I have been using it for many years and it has been very reliable with no problems at all. Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not encountered a single issue since I started using MailBird.

Cons

It might look a little bit basic and does not compare with all the fancy web-like interfaces that most newer software has. But don't let it fool you, there are a lot of great features that make MailBird a powerful tool, and most importantly what it does, it does well.

Reasons for switching to MailBird

To get a unified inbox instead of checking many accounts on a regular basis. The reason I chose MailBird instead of syncing my Gmail accounts was to ensure I can keep everything separated when needed and still have the ability to choose a unified inbox.

Gerald

Company size: 2-10 employees

Industry: Industrial Automation

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

June 2022

Ongoing problem connecting to our ISP's imap server when trying to send emails. DOVECOT issue.....

Bad, we own 6 or more seats of the business version and this is happening on all the seats. We are experts at removing email account from Mailbird and re installing them to the point that I have memorized at least 4 of our emails passwords which are 12+ characters in length with many strange characters.

Pros

Easy to use and when it works it is great sad thing is that there is a problem sending emails and we are told it is our ISP who uses DOVECOT. This does not make sense as we then subscribed to smtp2go which is a totally different systema and we have the same ongoing issue. We have sent 20 or more .log files as this is what support require and each and every response has stated that we must change the connections to 1 and set the download to manual not auomatic. I have 10+ copies of the exact same canned response which ofcourse does nothing to resolve the problem. Compose email, click send and a day later it is still sitting in the drafts folder. GRRRR

Cons

The fact that there appears to be an inherent problem with the SMTP portion of this program, been like this since day one and the company is doing absolutely nothing to resolve this problem. The only way to get these stuck emails to send is to press Ctrl+Shift, click on hamburger menu, then click on debug, the program restarts and then when it reloads the email sends, of course the .log file most probably shows nothing is awry because now the email is sending..

Reasons for choosing MailBird

Features and Cost

Reasons for switching to MailBird

Wanted something more modern did not want an unreliable platform.....

Sandra

Company size: 51-200 employees

Industry: Gambling & Casinos

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Mail bird

Pros

Ease of use, very adaptable to my needs, and it is very easy to organize my emails

Cons

There really has not been any downside to MailBird for my personal use.

Stacy

Company size: 11-50 employees

Industry: Events Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

September 2019

Inbox zero!

Mailbird gives me what other desktop email programs didn't, a chance to stay on top of my emails. It's fast and with the unified mailbox, emails don't get lost in the shuffle. When my team first switched, we were able to import all the email settings from the other mail program we were using. Setup was instant!

Pros

The best thing about this software is the unified inbox. I have twelve email addresses, and when using other similar desktop email software, I would have to click on each email address to view the inbox of each. With this, it combines all the new email together, which helps to keep on top of all my emails.

Cons

The desktop software is spot on, it is hard to find a fault. My only wish is that there was a mobile version of this software for my phone.

Reasons for choosing MailBird

Honestly, the unified inbox was a huge selling point, but the customization options also helped me decide. Mailbird also has several useful integrations available, which allows us to not only stay on top of our emails, but also our social media accounts and more!

Reasons for switching to MailBird

Outlook has been around a long time, and it's not a bad email program, if you are only using it for one email address, but if you have multiple email addresses, like myself and my team, then it quickly became a hassle.

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