About MailBird

Mailbird is an email marketing tool that helps businesses of all sizes manage multiple accounts and enhance workforce productivity. It is a Windows-based solution that enables users to sync and centralize emails and contacts from several platforms in a single inbox.

Key features of Mailbird include email archiving, response management, keyboard shortcuts and attachment search. It alerts users through message snooze and custom notification sounds. The solution’s contacts manager allows users to link, merge and drag and drop contacts and unify them in one inbox. Additional features include access to unlimited email accounts, offline mode, undo sent messages and attachment preview.

Mailbird allows integration with various em...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 8, Windows 10

281 Reviews of MailBird

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(181)

181

4 stars

(72)

72

3 stars

(6)

6

2 stars

(6)

6

1 stars

(12)

12

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 281 results

May 2019

User Profile Picture

Nicholas from Languages2u

Verified Reviewer

Company Size: 1 employee

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Great email client

Very positive. I've received good customer service and the price is very reasonable given that it's a one-off payment.

Pros

Set out nicely with a clear design. Love having whatsapp dropbox and google calendar all in one place integrated into the email client.

Cons

There is nothing that I can think of I don't like about the product. I am very happy with it.

Reasons for Choosing MailBird

I preferred the design and how easy it was to use.

September 2019

Stacy from Unknown Paranormal

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2019

Inbox zero!

Mailbird gives me what other desktop email programs didn't, a chance to stay on top of my emails. It's fast and with the unified mailbox, emails don't get lost in the shuffle. When my team first switched, we were able to import all the email settings from the other mail program we were using. Setup was instant!

Pros

The best thing about this software is the unified inbox. I have twelve email addresses, and when using other similar desktop email software, I would have to click on each email address to view the inbox of each. With this, it combines all the new email together, which helps to keep on top of all my emails.

Cons

The desktop software is spot on, it is hard to find a fault. My only wish is that there was a mobile version of this software for my phone.

Reasons for Choosing MailBird

Honestly, the unified inbox was a huge selling point, but the customization options also helped me decide. Mailbird also has several useful integrations available, which allows us to not only stay on top of our emails, but also our social media accounts and more!

Reasons for Switching to MailBird

Outlook has been around a long time, and it's not a bad email program, if you are only using it for one email address, but if you have multiple email addresses, like myself and my team, then it quickly became a hassle.

March 2021

Ness from Blackbird Code

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2021

Odd user interface, no way to remove banner

It's kind of itchy. I might go back to Thunderbird, might not.

Pros

Works for multiple accounts, it doesn't run in a browser.

Cons

The UI takes a lot of getting used to. I often find myself clicking on the wrong thing, even after a year. It doesn't allow you to undelete messages (not usually, anyhow). Various small things. But the reason I came here to write this review is that they put a big, hot-pink banner (advertising a "sale" of some kind) across the top of it, and there is no way to remove it. How inconsiderate is that? Customer service has been very nice, but unable to help.

Reasons for Switching to MailBird

Thunderbird hasn't been improving in recent years.

June 2019

Kimary from Hospitality Services

Company Size: 201-500 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Customer support

3.0

Functionality

1.0

June 2019

Dissatisfied. Took a few weeks to experience many program deficiencies & they refused to refund me

Very disappointing. Did much work to set up folders and bring over saved e-mails and get all my contacts transferred just to find Mailbird lacking basic features that have been around for over a decade in other FREE emails.

Pros

Now that I've switched I've found more deficiencies in their design than good. I guess the best so far was customer service helped my husband figure out how to import my 900 contacts from my former Live Mail. And their service reps are pleasant and easy to understand but they can't help you much because the program is so limited. But they are very pleasant when they tell you "Mailbird can't do that" to most the service requests I've made.

Cons

If you do a search of your e-mails you cannot erase in search mode. Meaning once the temporary need to retain emails on a certain topic expires you can search and SEE the dozens of emails you are now ready to erase but you can't erase them. One must write down all the dates or just manually scroll through to erase ONE AT A TIME. Major program flaw. Also you can't decrease the amount of space between returns, & there is no condensed font so if you compose things people will need to print out it will annoyingly take extra paper and ink to print. The bottom line is that my former FREE email was capable of so many basic things mail bird is not capable of and took more than a little over 14 days to experience each limitation as I had need to use the feature. So now I have to waste the money I paid for Mailbird and go to a more progressed e-mail design and I'm not even done moving everything to Mailbird yet.

February 2021

User Profile Picture

Michael from MKM Thunderbird Trading CC

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Mailbird - Best Email Application

Mailbird offers a once-off licence purchase which a great plus for such a powerful email application. It has many other features which are top-notch like email tracking feature, advanced search, calendar slider.

Pros

Mailbird has never let me down, from the easiness of adding accounts, and its integration with calendar and contacts, it's just the best email application.

Cons

Mailbird can be a bit slow once in a while but I can live with that, it's not that bad. Sometimes when adding an email account, it is not that smooth.

Reasons for Switching to MailBird

I wanted an application that is reliable, easy to use (user-friendly), modern and intuitive. Mailbird is that for me.