All Mailbird Reviews

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User Profile

Masturah

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

All my email in one place

I tried this software after having a problem to synchronized my email with the Outlook and have use it since then.

PROS

Best thing managing email with MailBird is, it can combine all of my email boxes in this single place and i can monitor and track all my email in here. I can search and filter the email that i want to find by the email address, or from all of the address easily. MailBird really is the best email manager software.

CONS

Some of the email server is not working well with this software. I tried to adding my Yandex email account, but the software keep showing error and can not complete the process. All other email server work perfectly with this software, but not Yandex Mail.

Sarah

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed February 2023

Unfortunately does not always send mail

In general when it works it is a good product, but it does not work consistently and is not reliable.

PROS

I like that all accounts are unified in one place. I can set up icons that help me identify an account at a single glance. The delayed sending feature is helpful and intuitive.

CONS

I have one account that consistently has problems sending mail with mailbird. There is no announcement that it does not send, instead it quietly slides that mail into drafts, and it is a nasty surprise to discover it did not go out. I have contacted customer service several times, they can find no error! On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as the problem is not consistent it is hard to capture!!

Reasons for switching to Mailbird

My outlook account could not retain my passwords for my email accounts, and for every single mail I sent it required a password!! I finally gave up.

Vendor Response

Hi Sarah, we're naturally sorry to learn of the problems you have been experiencing with Mailbird. My colleague Shub (who you have been communicating with) still has your ticket 'On Hold' since February, as he is waiting to receive the server log from you which will help us diagnose the problem and offer up a solution. We look forward to receiving it at your earliest convenience so that we can begin diagnosing the problem more accurately. The Mailbird Team

Replied April 2023

Clément

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2022

A software that keeps its promises until it doesn't.

PROS

Mailbird is very easy to use and actually better than Outlook on some aspects. I especially like the mailboxes management that lets us monitor our different mailboxes in one glance.

CONS

Unfortunately, the software can be overly simple and you sometimes find yourself looking for a feature that simply does not exist. The text processing is also quite catastrophic with erratic behaviour when it comes to formatting the text. But after all, why not? A simple product at an affordable price offering a good overall experience. Yes... But no. First of all, after 3 years of daily use I'm not sure I've seen any changes. Don't get me wrong, I'm all for not changing something that is not broken, but here’s the catch. Some things are actually obviously broken, such as the text formatting, and the team won't do anything about it. The worst for the end: as your mailbox starts to get a lot of messages, it will take longer and longer to send them. Sometimes you even have to restart the software and the message then get sent instantly. I have tried with Outlook and have not had this problem. I contacted them about it, but the guy was completely lost and his best idea was eventually to uninstall and reinstall the software or... Delete my messages! As I write this comment, I can see how my grief is getting the better of this review. It could be a great mailing software, but has set itself up to be average with bugs that make it mediocre. Mailbird, if you are reading this, please fix your software. I love you, but it's getting complicated.

Vendor Response

Hello Clément, We're naturally sorry to hear of your negative experience with Mailbird. Oftentimes, issues affecting Mailbird are not directly related to Mailbird - whenever emails take an abnormally long time to be sent/received, we would need to understand whether external factors are at play, such as an antivirus or security software throttling Mailbird's ability to connect to an email server. Certain email servers which our customers use are known to be problematic across a range of email clients (e.g. Dovecot). Other elements can also play a role in Mailbird's functionality, such as not having the latest Windows components or updates installed on one's device (or worse still, these could be corrupted or in conflict due to some other software). I tried to find your Support Ticket but I lack sufficient information to do so - if you don't mind reaching out to us again (marking it for my attention), I would like to look into your problems further. Apologies once again. Oliver

Replied December 2022

Stacy

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Inbox zero!

Mailbird gives me what other desktop email programs didn't, a chance to stay on top of my emails. It's fast and with the unified mailbox, emails don't get lost in the shuffle. When my team first switched, we were able to import all the email settings from the other mail program we were using. Setup was instant!

PROS

The best thing about this software is the unified inbox. I have twelve email addresses, and when using other similar desktop email software, I would have to click on each email address to view the inbox of each. With this, it combines all the new email together, which helps to keep on top of all my emails.

CONS

The desktop software is spot on, it is hard to find a fault. My only wish is that there was a mobile version of this software for my phone.

Reason for choosing Mailbird

Honestly, the unified inbox was a huge selling point, but the customization options also helped me decide. Mailbird also has several useful integrations available, which allows us to not only stay on top of our emails, but also our social media accounts and more!

Reasons for switching to Mailbird

Outlook has been around a long time, and it's not a bad email program, if you are only using it for one email address, but if you have multiple email addresses, like myself and my team, then it quickly became a hassle.

Daniel

Legal Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2023

Very happy I made the switch from Hey

I haven't been using it for too long but I like it way more than Outlook and think paying once for a lifetime license to the client is a great model that's not too common nowadays.

PROS

The ability to consolidate all of my email addresses AND calendars in a single email client with both, powerful integrations AND the ability to make it barebones enough so that it can be a tool for focusing is fabulous.

CONS

I honestly cannot think of anything bad to say about it for disciplined people. If you're not disciplined, you might have some problems because you can integrate basically any messaging platform with the client and that could end up causing an unlimited amount of distractions.

Reason for choosing Mailbird

I've used Thunderbird in the past and find that the interface is very outdated.

Reasons for switching to Mailbird

I only used Outlook for my Exchange accounts and Hey for my Hey account but they didn't quite satisfy me. Searching for alternatives online I found that Mailbird was focused on productivity and had several features that the other two didn't so I have it a try and found it much, much better.

Wiktor

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Great Mail Manager, Not-Great Search Option.

It helped me with organizing my emial with other software, note takings, calendar, tas managing etc. On the other hand, due to the poor search/filter option it did not help me with client communication, because i had problems with finding whole conversation with specific client.

PROS

Speed, design, integration with third party software. I hold mail managment, organization, delivery status, character of notifications in a high regard. I would recommend this product for those who like elegant design and subtle notifications.

CONS

Search/filter feature is definately the worst part of MailBird. It works especially bad at large noversation, when you send one email to large group of nondisclosed recepients. MailBird groups it in one big conversation, and when the responder send response e-mail it is hard to find it later.

Reason for choosing Mailbird

Elegant design, good third-party integration, price, multiple accounts integration.

Reasons for switching to Mailbird

ThunderBird had problems with itegrating different accounts

Vendor Response

Hi Wiktor, Many thanks for your feedback - we're working on improving our search and filter functionalities. We realise that some customers would like more options, and we will do our best to deliver them in due course. Thanks for using Mailbird, and for taking the time to share your thoughts with us.

Replied June 2023

Jeremy

E-Learning, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Mailbird Is A Fantastic Software for Managing Multiple Email Accounts

I have more emails than any human being should have. Mailbird has helped me to tame this monster and saved me a TON OF TIME doing it. Thank you Mailbird!

PROS

I love the unified account that allows me to view an inbox for all of my email accounts. The emails are then color coded so I know who it's being sent to. My other favorite feature is being able to click an email and have all emails from the same sender provided immediately in list format. This allows me to quickly empty my emails and overcome inbox overwhelm =)

CONS

There are no cons on this software that I have found personally. If I could request one feature, it would be to match the categorization of emails like you see in Gmail. At least provide the option to have your categories match how Gmail sorts them and/or provide a filtering option to either view or not view those emails in those categories such as newsletters, financial, etc.

Reasons for switching to Mailbird

I just liked the layout better and it paid off huge!

Roman

Gambling & Casinos, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Bailbird for manage multiple accounts

Good app, and good value for money. Still has some features to be improved

PROS

It does a great job of managing multiple accounts. I use it for my work and my private account and it is very helpful to see both of them in one app. Especially it works well in calendar add-on. Another important thing to note is the variety of add-ons like messengers or task-managing apps

CONS

The functionality of filters is a bit low. When switching accounts in add-on apps, it doesn't permit opening two or more accounts simultaneously. Sometimes the calendar app doesn't refresh automatically and customer support didn't help with it

Reasons for switching to Mailbird

The Mailbird's calendar is able to manage multiple account

Deena

Accounting, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2021

Pay once and never have to pay for your desktop calendar, email, todolist again.

PROS

Similar to Outlook but it can be purchased as a stand-alone, which Outlook can't. No need to worry about continually having to pay for another upgrade, pay once and forget about it. Lifetime free upgrades. Can sync to google calendar, Todoist, Facebook, LinkedIn, among other apps. Works well with digitally signed emails.

CONS

So far, there is nothing that I do not like about Mailbird.

Reason for choosing Mailbird

Mailbird works with my digital signing certificates better than Thunderbird did.

Reasons for switching to Mailbird

Cost and efficiency.

User Profile

Wendy

Verified reviewer

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

I love that I can pull in multiple email accounts into 1 unified view to easily manage all my email

This software saves me many hours per week performing email management tasks. By pulling all my email into a single unified interface, I can process emails as soon as they come in and not get bogged down by email clutter.

PROS

The ability to pull in ANY email account that I have, from Yahoo, Outlook.com, Gmail, to any IMAP or POP email account. I have multiple email accounts and having them all in one interface is great. I can segregate them by clicking on each different email account icon, or I can view them all together in a single view, which I love. In addition, I can color code the messages from each account so even in unified view, I can still quickly and easily tell which email account they were sent to. I also like that you can pull in popular apps right into the interface like Facebook, WhatsApp, Dropbox, Google calendar, Feedly and a ton others so you don't have to leave this app to get a quick glimpse of what's going on in those other apps. Also it's free so that's a big plus.

CONS

There's a lot of options and integrations which can seem a bit overwhelming to first-time users. And it can be tricky setting up non-standard (Yahoo/Gmail etc.) email accounts. But once you get it all set up and start using it, it's amazing!

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2021

If You Have An Exchange Account that isn’t related to a business, don’t buy this!!!

This is the third time in the last few years that I’ve bought and used mailbird. I immediately remembered upon buying it why I deleted it very soon after… upon writing their customer support really hit home these issues: Here’s a paraphrased conversation from their support: Me: Hi, I have an exchange account that is my school account as I am a student that needs to work with the other inboxes. It’s not a business and I don’t need business features or to pay for a business plan bc I am not a business- is there a work around? Otherwise I’d appreciate a refund. Things weren’t as advertised and not I’m being bombarded with messages within the app to upgrade to business and I don’t have a business account. Support: you can change the IMAP settings. Me: how/where/what do you I change them to? You have no docs or articles to help and your doesn’t allow me to do anything other than choose a new url for the outgoing server. I cannot even access the incoming server. Support: (a different person) Buy MB business! (Then proceeds in many different long paragraphs to try to sell me a business upgrade/account. Me: I cannot delete the exchange account as the app crashes. Once again, I am not a business and won’t be upgrading just to have my student account with my other four accounts. Please help me by addressing the other things I spoke to. Support: x4 more times (ignores my concerns) Buy business!! (Proceeds in paragraphs to try to sell me MB Business, pasted similar pitch…

PROS

The UI and the ease of use, versus outlook, mail, etc.

CONS

They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help you work through them. One thing I can say is that their support the last time I ordered this product was MUCH BETTER. They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade to business. And then they repeatedly ram you into buying a business account, regardless of whether you need it or not. As someone whose worked in customer success, service, and sales for 18+ This company likely won’t survive if their only response to complains and issues is ramming a product the customer doesn’t need down their throats and not addressing any of their issues. Good support that retains customer and reduces churn actually had the customer’s best interest in mind… it’s clear by how things are ran here, and my multiple support tickets that all pan out the same, that is most definitely not the case with this product. Such a shame bc I actually love the functionality, and as a web developer, I know that UIX with these apps are absolutely terrible.

Adrian

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

It's great to have options

I'm a long term Microsoft proprietary software user, like most other people, and it is scary to see, year after year, how little they care about what they put out there. Nothing I ever purchased from Microsoft worked as expected out of the box (Windows, Office, SQL, Surface Pro, SurfaceBook) - I spend almost as much time googling unhelpful error messages and trying to fix their unfinished products as I do using their products. After a streak of problems with Outlook and many hours wasted trying to make it work as intended, I found Mailbird, which had a free plan at the time. I installed it on both my Surface Pro and Windows PC as a back-up email client for when Outlook crashed. As you would expect, I've had many opportunities to use Mailbird. It felt like Mailbird was designed by people who actually use email - which was definitely a breath of fresh air. A week later, I bought a license (although Exchange wasn't supported at the time) to support them on this journey. I still depended on Outlook for the Calendar integration, but having something that 'just works' as an alternative for everything else did make my suffering bearable. Support is spot-on: they don't insult your intelligence by telling you to run 'sfc /scannow' each time you have a problem. Unlike most others *cough* they are knowledgeable about their product and very helpful on each occasion. I have nothing but love for the underdog.

PROS

+ Not made by Microsoft + Beautiful interface + Intuitive + Customisable

CONS

- Can only choose font sizes from a static list (Font size 11 is not available) - Cannot scroll through the body of an email with mouse middle click

Taylor

Verified reviewer

E-Learning, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2019

Mailbird is a great non-MS alternative to Outlook.

Extremely happy. I use it everyday, I've sent the 'try me out' link to my coworkers because I love the program so much, which I almost never do. Try it out, see if it's for you. Email clients are often deeply personal things, and it's hard to quantify why one 'works' for you but not another. In this case it worked very well and I highly recommend giving it a try.

PROS

I love the clean design, the robust interoperability between POP and other email formats. It's extremely customizable with a good-sized ecosystem of add-on extensions and tools such as a Calendar app, a Toggl app for tracking time, and even one for Todoist to manage tasks. There are 'folders' for organizing (as opposed to 'tabs' like Gmail has, which has always sort of conceptually lost me.) It docks to the desktop well and unobtrusively, in addition to many little things that just make it a great user experience. The cost was absolutely phenomenal; I forget exactly what I paid but I got an amazing deal on a lifetime license last year, and I've never regretted the purchase.

CONS

This is more a gripe about email clients in general; it does not have the ability to define 'rules', which is the one thing that kept me in Outlook far longer than I ever should have. This is something that is pretty rare to find in email clients as a whole, so it's not a huge knock on Mailbird. It would be really nice though someday!

Joel

Design, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2023

Lifetime pay once not honored

I purchased the Mailbird lifetime pay once software in 2019, since then I have always had access to all updates as was the company's commitment to pay once. Now in version 3 the company wants new payment, including an annual fee. This breaks the conditions established by them and is an unfair attitude on the part of the company.

PROS

Software with good features and that works quite well

CONS

Terrible customer service with standard responses and no resolution of issues. Unhonest company attitude in unilaterally changing the conditions under which they made the sale.

User Profile

Josemaria

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Finally, a great email app with best form and function for Windows

Beauty will save the world. My philosophy is that if it's not beautiful and functional, I/people will not use it. Mailbird is great in terms of aesthetics and email app functionality. It just looks great, easy to use, and works! Some advanced features (filtering, search) may be a bit wanting. But for my daily use, it feels just like Gmail as it should be (on a beautiful platform).

PROS

It is a thing of beauty. Form meets function. It is much better than other Windows email apps, and I've tried a ton already (Thunderbird, Outlook, MS Mail...). It kind of reminds me of Spark mail which I use with my Mac. Keyboard shortcuts is the same with Gmail (by default) which made it easy for me to transition from browser based gmail to Mailbird. The Snooze function is also one of my favorites. It helps me achieve Zero-Inbox without worrying about the emails "I don't need to attend to right now but need to be reminded of some other time." Support team is very quick to respond and are indeed helpful. Even before I got my Mailbird Pro, they have been very responsive.

CONS

For more advanced email enthusiasts, it might disappoint that it currently does not have the ability to set up filters, or messaging rules. (Maybe you can set this up with gmail beforehand?) The search can also be made more powerful. Right now it can't search and/or sort by date.

Stan

Program Development, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2020

Great..., when it works.

The benefits are running mltiple accounts on one platform. THe inability to get the level of attention to resolve such a critical issue is not acceptable. I am shopping for a replacement and would NOT RECOMMEND them if you rely on your email as much as I do.

PROS

The ability to manage multiple accounts in a single Inbox.

CONS

Their support is horrible. Beginning the third week of plsatitudes and apologies, but NO FIX to a basic, fundamental requirement to sync my calendar. THis is all I get: "I have thoroughly investigated the log.log files that you have provided and it seems for some reason Mailbird cannot establish synchronisation with your calendar and we have SQL errors registered there. I have forwarded your support request to our development team who will investigate this further and work on a fix. I understand how frustrating this is not to be able to use your calendar within Mailbird, and I would like to apologise for all the trouble and inconvenience caused. We are working on fixing this as soon as possible, hopefully, this will not take long."

Bill

Internet, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

A solid email client

Overall, mailbird is a great product that I am proud to use daily.

PROS

I like a unified email account that consolidates all my Gmail accounts in one place. I like the integration with Evernote and Facebook helps my productivity. I love the search function which is fast and accurate.

CONS

For filters, it would be advantageous to be able to screen for partial strings in a domain name to be able to delete it from the inbox. Currently, I have spam coming to me from different variations of @xxxxxxxxxxxxxxfacebookmailcom. I would like to be able to set up filter ANY emails coming from the facebookmail.com domain

Eli

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2023

Mailbird is demanding payment from Lifetime Business License purchasers

Mailbird is eliminating support for 2.x for Lifetime Business Licenses and demanding payment if you want to use beyond 2024

PROS

Mailbird is now charging to update despite selling lifetime business licenses. Fraudulent practices

CONS

Charging for updates after selling Lifetime Business Licenses.

Oleg

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2019

Great Outlook alternative

When we started our way to go away from Microsoft, the first step was to find alternatives to MS Office, it was easy to find replacement for Word and Excel, but for Outlook it was really hard to find an alternative. Mailbird became almost a perfect replacement, and even beaten Outlook in Gmail integration and Unified inbox. Waiting a Linux version to continue our moving to Microsoft-free office.

PROS

- Unified inbox - Support for Gmail/GApps labels - Quick seach even in really big mailboxes (search in six mailboxes with total size 50+GB takes not more then 5 seconds) - Affordable price

CONS

- No Linux version (one of apps, that still holds me on Windows) - Search sometimes inaccurate, no complex search syntax - Unable to create multiple signatures on the same mailbox (e.g. for me it's useful to have Russian and English signature on my bussiness mailbox at the same time)

Stewart

Internet, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed August 2020

If it all worked it would be fantastic

A waste of many man hours, I am exhausted trying to debug, write mail bird tickets , running outlook so I have access to contacts and trying to keep up with my daily workflow. I will certainly be moving on to another vendor when I have the spare time.

PROS

All the features are exactly what I wanted as a busy support business. We have Facebook and Whats app integration and a unified inbox so all inbound mails can be monitored in realtime

CONS

The bugs with office 365 really killed it for us. We work on a fast but expensive Vsat and having been asked 3 times to reload a 20Gig plus mail file is annoying. The system upgraded to Auth2.0 and now I get my emails in bursts every few hours as there are authentication issues. Since then my hundreds of contacts are not there, every day there is an increment about 5 or 10 contacts from the server and I am now up to 80 contacts. As I use contacts for everything this is very disappointing as I have to leave Outlook open ! I was less than complimentary about this on my support ticket and I have only got automated replies for the last 2 weeks. NOT impressed with the support or the office 365 reliability. The rest is very good. Unfortunately we are a 365 business so its a non starter for us and getting cut of from support for being uncomplimentary when we are a paying customer is unprofessional to say the least. Be warned, Mailbird needs hugs.

Reason for choosing Mailbird

Web recommendation (good marketing)

Reasons for switching to Mailbird

I wanted a Unified inbox

User Profile

Anthony

Verified reviewer

Computer Hardware, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Is it the best e-mail client ever? It comes pretty close.

PROS

The software is very lightweight on system resources, is quick and easy to setup and offer a simple interface that is clean and easy to navigate. Supporting multiple e-mail accounts and types of account out of the box is excellent and it really allows you to have a single pane view of all your mailboxes in one place.

CONS

I least liked the fact that the Microsoft Exchange connection is only available in the Business/Pro edition, whilst it used to be that mailboxes running on Exchange were normally only ever a business option there are more and more hosting companies offering Office 365/Exchange mailboxes as part of their email solution.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2019

Mail client with the right functions

Love it and going to use it continuously

PROS

Before mailbird i have tired almost all the mail clients which available online of cause for free to try and free ones but i ended up using and buying mailbird coz they have understood what the user needs form an email client. You can add almost all your IMAP emails but not restricted to other protocols as well. Other thing is not loaded with too much functionality but the right and most needed ones. You can use collaboration tools inside the mailbird which is good feature.

CONS

Nothing at the moment.. had a minor issue with win10 regarding to resolution...but not a big deal.. i thinks its not mailbirds problem

Gary

Music, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2023

Mailbird, not too bad, but there are better ones out there

Generally ok. I will not renew Mailbird no matter how low the price until they have a decent filtering system and the ability to simply delete emails.

PROS

Relatively easy to use and set up. has good unification of accouonts

CONS

1- this is a disaster! The emails keep returning and I have to go through hoops to TRY and delete them. 2- the email filtering system

Reason for choosing Mailbird

Wanted to give it a try

Reasons for switching to Mailbird

Curiosity.

Philip

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

THE BEST EMAIL CLIENT THERE IS, WITHOUT DOUBT

10/10 Seriously. Stop vacillating and get Mailbird.

PROS

I've used pretty much all of them over the last thirty years. Mailbird is far and away the best. Pure and simple. Easy to set up. Supremely functional. Clean and delightful. You will love it. I have many email addresses and many personalities - easy for Mailbird. You won't be disappointed, even if you have Gmail already!

CONS

I can't think of any cons about Mailbird. I have never said, 'Oooh, I wish Mailbird had this." This is a superb product. Superb, I tell you.

Reason for choosing Mailbird

Mailbird offers a simple and clean interface. If you're looking for a robust, intelligent, pure and simple mail client, which can handle multipe email addresses and personaities, look no further.

User Profile

Eric

Verified reviewer

Mechanical or Industrial Engineering, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

I love this email client!

Mailbird help me organize my various email accounts and gives me the ability to have them all in my place. This really provides easy access to my mails, help me quickly access and send emails and ensures I don't miss any emails.

PROS

The first then I'll mention is that Mailbird us pretty easy to use. Another thing is the various add-ons that can be enabled. They make the user experience even more satisfying. I also like that there's a dark mode. It makes it easy to use it at night. The snooze option is another feature I love and use quite often.

CONS

I've never had any issues with this software. Works perfectly for me.

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