Mailchimp Transactional Email vs Marketo Engage

RATING:

4.48

(229)

Mailchimp Transactional Email has 229 reviews and a rating of 4.48 / 5 stars vs Marketo Engage which has 635 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.48 / 5 (229)
4.24 / 5 (635)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 1, 2023
January 17, 2023
Pros/Cons
  • Pros

  • We've been paid customers for several years now and find the price a little high as we gain users (small nonprofit), but still within budget.
  • Mandrill used to be the go-to transactional email service. It had free plans, great and easy to use hooks and templating system.
  • Cons

  • I wish that I could have more history for rejected and failed messages.
  • Mailchimp is not for affiliate marketers, they are very strict about it. They will cancel your account if you do affiliate marketing, so this is not for you if you're an affiliate.
  • Pros

  • I couldn’t be more happy with this software. My sales have increased dramatically and the quality has improved as well.
  • I uses this platform very often to run my different marketing automation campaigns. Their multiple automation features like sequencing the campaign is amazing.
  • Cons

  • I occasionally have issues with email formatting and these problems are very hard to fix.
  • UI is bad, and Marketo Sky will help fix this, but it's taking forever for Marketo Sky to get to a point where I can actually use it. Many features do cost extra but you can pick and choose.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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