Mailchimp Transactional Email vs Solutionreach

RATING:

4.5

(288)

Mailchimp Transactional Email has 288 reviews and a rating of 4.5 / 5 stars vs Solutionreach which has 228 reviews and a rating of 3.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (288)
3.9 (228)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 2, 2024
March 26, 2024
Pros/Cons
  • Pros

  • We've been paid customers for several years now and find the price a little high as we gain users (small nonprofit), but still within budget.
  • Mandrill used to be the go-to transactional email service. It had free plans, great and easy to use hooks and templating system.
  • Cons

  • I wish that I could have more history for rejected and failed messages.
  • Mailchimp is not for affiliate marketers, they are very strict about it. They will cancel your account if you do affiliate marketing, so this is not for you if you're an affiliate.
Read all user reviews
  • Pros

  • Helps with appointment reminders AND review management for a reasonable price; customer service is amazing.
  • I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.
  • Cons

  • Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.
  • Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos