# Mailgun Software Reviews, Demo & Pricing - 2026 > Review of Mailgun Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/email-marketing/mailgun-profile --- [Home](https://www.softwareadvice.com/) / [Email Management Software](https://www.softwareadvice.com/category/3433-email-management/) / Mailgun Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/email-marketing/mailgun-profile/reviews/)[Alternatives](https://www.softwareadvice.com/email-marketing/mailgun-profile/alternatives/) # Mailgun 2026: Benefits, Features & Pricing Wondering if Mailgun is right for your organization? Our Email Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Mailgun 4.3 [(197)](https://www.softwareadvice.com/email-marketing/mailgun-profile/reviews/) Pricing Starting at $15.00 per month ### About Mailgun Mailgun is a cloud-based transactional email API service designed to help developers send, track and receive emails from websites or applications. Features include inbound email routing, A/B testing, batch sending, email personalization and scheduling. The solution enables users to verify email domain names using SPF and DKIM records and maintain an authenticate mailing list in order to avoid fake/invalid addresses and ensure correct email deliverability. Using the analytics feature, marketers can gain insights into high-performing subject line and content, click-through rate (CTR) and customer's viewing patterns. Team members can utilize the send time optimization feature to determine the suitable time for launching campaigns. Mailgun offers integration with a variety of third-party applications such as OneSignal, 250ok, Bitrise, Smooch by Zendesk, Omnisend, Customer.io and more. It is available on both monthly subscriptions and pay-as-you-go basis. Support for the solution is provided via chat, phone, documentation and other online measures. Wondering if Mailgun is right for your organization? Our Email Management Software selection experts can help you in 15 minutes or less. ## Mailgun User Interface ## Popular Mailgun Alternatives Main Product Mailgun 4.3 [(197)](https://www.softwareadvice.com/email-marketing/mailgun-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.09Value for money - 4.01Customer support - 4.23Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3473)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [SendGrid](https://www.softwareadvice.com/email-marketing/sendgrid-profile/) 4.2 [(753)](https://www.softwareadvice.com/email-marketing/sendgrid-profile/reviews/) Ratings Breakdown - 4.07Ease of use - 3.96Value for money - 3.73Customer support - 4.12Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) 4.5 [(17625)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.36Value for money - 4.17Customer support - 4.36Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) 4.3 [(2925)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.11Value for money - 4.23Customer support - 4.19Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Mailjet](https://www.softwareadvice.com/email-marketing/mailjet-profile/) 4.2 [(454)](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 4.20Value for money - 3.92Customer support - 4.21Functionality Pricing Starting at $9.00 per month Get Price ## Mailgun Pros and Cons We analyzed 197 verified reviews for Mailgun to find out what actual users really think. Select to learn more Developer-Friendly And Flexible Api Mailgun's API is simple to use, well documented, and supports multiple programming languages, allowing for quick integration into various applications. Developers appreciate its reliability, flexibility, and the ability to automate and track email communications with minimal effort. Reliable High-Volume Email Delivery Mailgun offers dependable email delivery with strong deliverability rates, making it easy to send transactional and marketing emails at scale. Its straightforward setup, integration with popular platforms, and generous free tier help businesses manage high volumes of email without constant maintenance. Higher Costs And Limited Free Tier Mailgun's pricing is often cited as higher than competitors, with advanced features and dedicated IPs behind costly plans. Users mention the removal of a robust free plan, unexpected charges, and that the entry-level pricing can be a barrier for small projects or organizations. ## Mailgun Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Free $0.00 Plan includes: - 100 emails per day - Ticket support - RESTful email APIs - SMTP Relay - 1 custom sending domain - 1 API key - Email analytics and reporting - 1 day log retention - 1 inbound route Basic $15.00 flat rate, per month Plan includes: - 10,000 emails/month included - No daily email limit - Monthly email overage options - RESTful email APIs - SMTP Relay - 1 custom sending domain - 1 API key - Email analytics and reporting - 1 day log retention - 1 inbound route Foundation $35.00 flat rate, per month Plan includes: - Everything on Basic plus... - Full access to RESTful email APIs - Full access to SMTP relays - 1,000 custom sending domains - Email template builder and API - Tracking, analytics, and webhooks - 5 days log retention - 3 days message retention - Full access to inbound routing Scale $90.00 flat rate, per month Plan includes: - Everything on Foundation plus... - SAML SSO - 5,000 email validations - Dedicated IP pools - Send time optimization - Live phone & chat support - 30 days log retention - Up to 7 days message retention Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mailgun Features - Popular features found in Email Management Alerts/Notifications Archiving & Retention Autoresponders Canned Responses Contact Management Data Recovery Email Marketing Email Monitoring Search/Filter Shared Inboxes Signature Management Spam Blocker - More features of Mailgun A/B Testing API Bulk Email Verification Catch-all Server Detection Disposable Email Detection Domain Check Email Campaign Management Email Tracking Event Triggered Actions List Management Message Personalization Monitoring Personalization Preview Functionality Queue Management Reporting/Analytics Routing Simple Mail Transfer Protocol (SMTP) Single Email Verification Spam Detection Subscriber Management Syntax Check Template Management Whitelisting/Blacklisting ## Mailgun User Reviews Overall Rating 4.3 Ratings Breakdown 5 63% 4 22% 3 6% 2 2% 1 7% Secondary Ratings Ease of Use 4.3 Value for money 4.1 Customer support 4.0 Functionality 4.2 BW Benjamin W. Verified reviewer Internet 2-10 employees Used daily for more than 2 years Review source Reviewed April 2026 Mailgun is still best in mass email delivery 5 Our experience continues to be fantastic, and we continue to recommend Mailgun to clients who need SMTP services. Pricing is still very affordable, and service beats competitors that we're recommending clients migrate to Mailgun from. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Mailgun was very affordable to get started (they have a free tier) and are scaling well with over 20 active clients using our account for SMTP. Cons: We haven't experienced any downsides or complications that were due to Mailgun. Clients don't complain about it, so we're content. Reasons for choosing Mailgun Ease of use, less restrictions, and lower cost. Reasons for switching to Mailgun Gmail was not a good option for bulk emails across many clients and websites. It was more costly, harder to manage, and just not designed for this purpose. Read More VP Vikas P. Verified reviewer Computer Software 2-10 employees Used weekly for less than 2 years Review source Reviewed March 2025 A great mail delivery service that just works! 5 My overall experience with Mailgun has been positive and is boosted through their integration with Web Hosting Providers especially xCloud. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: If you know your way around DNS records, Mailgun is remarkably easy to set up and just works! Cons: The pricing can go up significantly after the free tier (but at least they have a free tier) Reasons for choosing Mailgun The pricing was more competitive and had a more generous free tier. Reasons for switching to Mailgun Custom domains, Cheaper pricing and a generous free tier. Read More FM François M. Verified reviewer Telecommunications 2-10 employees Used daily for more than 2 years Review source Reviewed September 2025 Disastrous service — avoid at all costs 1 After years of using Mailgun for legitimate transactional emails only, they suddenly disabled my account without warning because of a flawed automated system. This caused immediate chaos for my SaaS, as transactional emails are mission-critical. I switched providers within 24 hours but kept communicating with Mailgun support out how long they would take to restore the service. It took them 8 days before reactivation. Completely unacceptable. No serious SaaS can rely on a provider that pulls the plug without notice. The new service is superior in every aspect: deliverability, UI, and reporting. MThanks to Mailgun for pushing me to move. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The only good thing was being grandfathered into their retired Flex plan, but even that couldn’t make up for their disastrous service. Cons: Their automated system falsely flagged my SaaS, disabling all transactional emails without warning. Support was extremely slow making Mailgun completely unreliable for any business. Read More PM Pablo M. Verified reviewer Computer Software 2-10 employees Used weekly for less than 2 years Reviewed October 2025 A user friendly and efficient tool for email testing 5 My experience with Mailgun has been very positive. As a QA, I need to perform different validations related to email sending with Mailgun, and this is really easy to do, even though it was my first time using this type of platform. Its user-friendly interface was very helpful to me. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: What I liked most about Mailgun is how easy it is to use and set up. The interface is intuitive, and the email tracking and validation features make testing and troubleshooting very straightforward. It’s a great tool for QA work and for ensuring that emails are being sent and received correctly. Cons: What I liked least about Mailgun is that some advanced settings and logs are not immediately visible or easy to find across different domains. It takes a bit of navigation to locate specific details when troubleshooting. Read More GF Gary F. Verified reviewer Computer Software 2-10 employees Used daily for more than 2 years Reviewed October 2025 Best for integrations 5 I'm more than satisfied with mailgun as platform, I've used easily a dozen, and It's the one I've stayed with to integrate with software or other platfors for sure. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Getting started is relatively easy, you have to setup what you have for this type of service, There are guides to accomplish most of things, and dev platforms are mostly pre loaded with mailgun integrations, which is a huge win Cons: Prices are really good, as long as you "stay in your tier" It have happened a couple of times, we go way beyond our limit but also way below the next tier of pricing and the charges are easily 10X Read More TT Tommy T. Verified reviewer Computer Software 2-10 employees Used daily for more than 2 years Reviewed September 2025 Highly recommend Mailgun - A+++ 5 Overall experience has been very good. Setup was quick, DNS instructions were clear, and messages deliver consistently. The dashboard, event logs, and automatic retries make troubleshooting simple. Day to day, it just works. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Mailgun makes sending and tracking email for applications easy. The API and SDKs are straightforward, webhooks are reliable, logs are clear, and deliverability is strong. Integration, testing, and scaling are painless. Cons: It’s not free, and costs can add up as volume grows. Some advanced features sit behind higher-priced tiers, and pricing for dedicated IPs or email validation can be confusing. I’ve also seen occasional minor UI slowdowns. Read More Pd Pierre d. Verified reviewer Internet Self-Employed Used daily for more than 2 years Reviewed September 2025 9 years of use and still happy 5 If you want to have a reliable email sending and receiving platform then Mailgun does the job. As simple as that. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It works out of the box. Multiple development platform code available. I've been using the tool voor over 9 years now and it never failed on me. Cons: I have at this moment no recollection of any part of the service that could be improved. The product seems very thought-thru. Read More MM Madellene M. Verified reviewer Education Management 51-200 employees Used daily for more than 2 years Review source Reviewed September 2025 Trustworthy email API for admissions notification. 4 Application confirmations, password reset, and delivery status notifications arrived punctually, bounces and complaints were automatically handled, and clearer diagnostics saved time to fix delivery problems. Ratings Breakdown 4 Ease of use 4 Functionality Pros: Deliverability tooling, rich logs, and analytics clarified send status, improved by added SPF, DKIM, and DMARC support on suppression lists safeguarding reputation and getting transactional messages into inboxes on time. Cons: Auth, webhooks, and routing configuration make learning difficult, and distributed vs. a single IP reputation management has to be actively monitored as volume is scaled up. Read More KW Ketmanto W. Verified reviewer Computer Software 51-200 employees Used daily for less than 2 years Reviewed November 2025 Fantastic - Need improvement on the dashboard side + Certification required 5 I had a great overall experience with Mailgun, but the dashboard analytics could use some improvement. Additionally, MailGun could also offer us more insights regarding the missing emails, bounces, etc. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I appreciate its simplicity, reliable delivery, and strong inbox placement, which ensures excellent email results. Cons: I believe the math behind the dashboard should be transparent. We noticed that some of them are not available in the documentation. I hope MailGun offers a certification program so I can become certified for this. Read More CJ Christoffer J. Verified reviewer Computer Software 2-10 employees Used daily for more than 2 years Reviewed November 2025 After years of use we're still happy! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use admin pages with lots of features, great documentation, great features, great support. The api is quick to respond, easy to use. Great! Cons: Not much negative to say. Historically, the shared IPs has sometimes been blacklisted (was quite a while since last). However, when contacting the support they've quickly taken the out of rotation. Read More Showing 1 - 10 of 197 Reviews [See All Reviews](https://www.softwareadvice.com/email-marketing/mailgun-profile/reviews/) ## Mailgun Popular Comparisons [Brevo vs Mailgun](https://www.softwareadvice.com/scheduling/brevo-profile/vs/mailgun/)[SendGrid vs Mailgun](https://www.softwareadvice.com/email-marketing/mailgun-profile/vs/sendgrid/)[Mailchimp vs Mailgun](https://www.softwareadvice.com/crm/mailchimp-profile/vs/mailgun/)[Constant Contact vs Mailgun](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/mailgun/)[Mailjet vs Mailgun](https://www.softwareadvice.com/email-marketing/mailgun-profile/vs/mailjet/)[SMTP2GO vs Mailgun](https://www.softwareadvice.com/email-marketing/mailgun-profile/vs/smtp2go/)[MailerSend vs Mailgun](https://www.softwareadvice.com/transactional-email/mailersend-profile/vs/mailgun/)[Amazon SES vs Mailgun](https://www.softwareadvice.com/email-marketing/amazon-ses-profile/vs/mailgun/)[Postmark vs Mailgun](https://www.softwareadvice.com/email-marketing/mailgun-profile/vs/postmark/) [Compare All Alternatives](https://www.softwareadvice.com/email-marketing/mailgun-profile/alternatives/) ## Other Top Recommended Email Management Software [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **6** times [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **4** times [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17625) Recently recommended **0** times [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) **4.6** (3473) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Mailgun with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice