---
title: "Mailgun Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Mailgun. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mailgun is a good fit for you!"
source_url: "https://www.softwareadvice.com/email-marketing/mailgun-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Mailgun Reviews

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# Mailgun User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 197

### Secondary ratings

- Ease of use: 4.3/5
- Customer support: 4.0/5
- Value for money: 4.1/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 125 reviews (63%)
- 4 stars: 44 reviews (22%)
- 3 stars: 11 reviews (6%)
- 2 stars: 4 reviews (2%)
- 1 star: 13 reviews (7%)

### Most mentioned pros

- It gives me the options, to keep my mail communication within the EU borders, which is key in my field working with EU businesses.
- Strong Security Controls: Two‑factor authentication, IP whitelisting, and granular role‑based access keep your credentials safe.
- Deliverability tooling, rich logs, and analytics clarified send status, improved by added SPF, DKIM, and DMARC support on suppression lists safeguarding reputation and getting transactional messages into inboxes on time.

### Most mentioned cons

- Also it is a bit expensive if you are planning really large scale email delivery.
- The trade-off of course is that the cheaper services are not as easy to set up as Mailgun.
- All in all it took over a week to get our accounts back.

## Mailgun customer reviews

Showing reviews 1-25 of 197 (page 1).

### Reliable Email Delivery with Powerful Developer Features

- Overall rating: 4/5
- Reviewer: Edward L.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Reliable email delivery, easy API integration, detailed delivery logs, and excellent documentation. It works well for transactional emails and scales with business needs

#### Cons

The pricing can become expensive as email volume grows, and the initial DNS/domain verification process may be challenging for beginners.

---

### Best for integrations

- Overall rating: 5/5
- Reviewer: Gary F.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I'm more than satisfied with mailgun as platform, I've used easily a dozen, and It's the one I've stayed with to integrate with software or other platfors for sure.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Getting started is relatively easy, you have to setup what you have for this type of service, There are guides to accomplish most of things, and dev platforms are mostly pre loaded with mailgun integrations, which is a huge win

#### Cons

Prices are really good, as long as you "stay in your tier" It have happened a couple of times, we go way beyond our limit but also way below the next tier of pricing and the charges are easily 10X

---

### Herramienta confiable y esencial para el envío y validación de correos

- Overall rating: 5/5
- Reviewer: Pablo M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Mi experiencia general con Mailgun en la actualidad es positiva. Es una herramienta estable, confiable y muy útil para el envío y monitoreo de correos electrónicos. Su interfaz es intuitiva y facilita el trabajo de QA, especialmente en el seguimiento y validación de emails. En el día a día sigue siendo una herramienta clave en mis procesos de trabajo.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Lo que más me gusta de Mailgun es su interfaz intuitiva, el seguimiento de correos (email tracking) y la validación de emails. Es una gran herramienta para QA, ya que me permite verificar envíos y comportamientos de forma clara. En mi trabajo diario sigue siendo una herramienta fundamental.

#### Cons

Lo que menos me gusta de Mailgun es que las opciones de filtrado podrían ser más completas o más fáciles de usar. En algunos casos, encontrar información específica dentro de los logs o eventos puede requerir más pasos de lo esperado.

---

### Highly recommend Mailgun - A+++

- Overall rating: 5/5
- Reviewer: Tommy T.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall experience has been very good. Setup was quick, DNS instructions were clear, and messages deliver consistently. The dashboard, event logs, and automatic retries make troubleshooting simple. Day to day, it just works.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Mailgun makes sending and tracking email for applications easy. The API and SDKs are straightforward, webhooks are reliable, logs are clear, and deliverability is strong. Integration, testing, and scaling are painless.

#### Cons

It’s not free, and costs can add up as volume grows. Some advanced features sit behind higher-priced tiers, and pricing for dedicated IPs or email validation can be confusing. I’ve also seen occasional minor UI slowdowns.

---

### Fantastic - Need improvement on the dashboard side + Certification required

- Overall rating: 5/5
- Reviewer: Ketmanto W.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I had a great overall experience with Mailgun, but the dashboard analytics could use some improvement. Additionally, MailGun could also offer us more insights regarding the missing emails, bounces, etc.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I appreciate its simplicity, reliable delivery, and strong inbox placement, which ensures excellent email results.

#### Cons

I believe the math behind the dashboard should be transparent. We noticed that some of them are not available in the documentation. I hope MailGun offers a certification program so I can become certified for this.

---

### 9 years of use and still happy

- Overall rating: 5/5
- Reviewer: Pierre d.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

If you want to have a reliable email sending and receiving platform then Mailgun does the job. As simple as that.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It works out of the box. Multiple development platform code available. I've been using the tool voor over 9 years now and it never failed on me.

#### Cons

I have at this moment no recollection of any part of the service that could be improved. The product seems very thought-thru.

---

### After years of use we're still happy!

- Overall rating: 5/5
- Reviewer: Christoffer J.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use admin pages with lots of features, great documentation, great features, great support. The api is quick to respond, easy to use. Great!

#### Cons

Not much negative to say. Historically, the shared IPs has sometimes been blacklisted (was quite a while since last). However, when contacting the support they've quickly taken the out of rotation.

---

### Trustworthy email API for admissions notification.

- Overall rating: 4/5
- Reviewer: Madellene M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Application confirmations, password reset, and delivery status notifications arrived punctually, bounces and complaints were automatically handled, and clearer diagnostics saved time to fix delivery problems.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Deliverability tooling, rich logs, and analytics clarified send status, improved by added SPF, DKIM, and DMARC support on suppression lists safeguarding reputation and getting transactional messages into inboxes on time.

#### Cons

Auth, webhooks, and routing configuration make learning difficult, and distributed vs. a single IP reputation management has to be actively monitored as volume is scaled up.

---

### Reliable Developer-Focused Email Delivery with a Few Trade-Offs

- Overall rating: 4/5
- Reviewer: Ayodeji A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I would say Mailgun is an excellent choice if you have some technical chops and your priority is reliable transactional email. It isn’t over-designed for marketing campaigns, but it does what it promises: your emails get sent, you can monitor them, scale up, and troubleshoot issues with good tools. If you’re running a SaaS product or need to send reliable notifications/orders/alerts etc, Mailgun performs very well. But if you’re looking for low-effort visual campaign building or non-technical workflows, you might find it a bit too “bare metal” compared to some marketing-oriented platforms.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Excellent deliverability and reliability even at scale. It is a developer-friendly API & solid documentation.

#### Cons

Pricing can increase rapidly once you exceed small volumes or require advanced features. Additionally, some advanced settings may not be beginner-friendly, and you may require technical assistance.

---

### Great for solving SMTP Wordpress issues

- Overall rating: 5/5
- Reviewer: Alexandra L.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Have been using mailgun for almost 3 years and has helped solve a very common Wordpress SMTP problem of email delivery.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Mailgun is a great solution for digital marketing agencies, it has helped us fix website SMTP problems, and send marketing emails from specific email marketing softwares. It’s very low-cost and allows several domains in one account.

#### Cons

It can be confusing to set up the sending domains correctly when you don’t have much knowledge about how it works.

---

### Perfect for any scaling SaaS

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

I would recommend Mailgun again in a heartbeat. A powerful tool, handles our emails without any issues, and constantly becoming more powerful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Easy to integrate within our platform, handles high volume email sending without any issues.

#### Cons

More visibility on automated changes (such as automatic suppressions)

#### Reasons for switching to Mailgun

To improve reliability as our platform continues to scale

---

### Mailgun just does what I claims to do

- Overall rating: 5/5
- Reviewer: Marcus H.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Mailgun is a powerful email delivery service that excels in reliability and ease of integration, particularly with platforms like WordPress. It’s straightforward to set up and handles email delivery with minimal maintenance. I’ve been impressed by how much functionality is included in the basic plan, offering features like tracking and analytics that are often premium in other services.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Mailgun is one of those tools that simply works. As someone who uses it regularly, I appreciate its reliability and ease of integration, especially with WordPress. Setting it up is straightforward, and once configured, it takes care of email delivery without needing constant attention or troubleshooting. One of the standout aspects is how much you get with the basic plan. Features like email tracking, analytics, and solid deliverability are included, which is often more than enough for smaller projects or businesses. It’s refreshing to see such a feature-rich offering without having to upgrade right away. I also love how well Mailgun handles what it promises—emails are delivered quickly and consistently, which is crucial for ensuring important communication doesn’t end up in spam folders. You also have a pretty good overall statistic. For anyone looking for a no-fuss email solution with great value in its entry-level plan, Mailgun is a fantastic option.

#### Cons

Some settings are difficult to find, making configuration a bit frustrating at times. Additionally, the service region selection defaults back to the US, which I always forget to change. These minor inconveniences don’t overshadow its overall performance, but they’re worth noting for users who value a seamless experience. A more intuitive settings layout and a persistent region selection would make Mailgun even better.

#### Reasons for choosing Mailgun

When deciding between Mailgun and Postmark, the key factor for me was pricing. Mailgun’s basic plan offered more value for money, with features like email tracking, analytics, and solid email deliverability included right from the start. While Postmark focuses heavily on transactional emails, its pricing felt less competitive for the range of features Mailgun provided. Mailgun seemed to be the better option. In the end, the combination of affordability and functionality made Mailgun the obvious choice for my needs.

---

### Better than Twilio

- Overall rating: 5/5
- Reviewer: Muhammad M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used monthly for free trial
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Amazing. Much better than Twilio.a SendGrid.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, works great, and has professional support even for people on a free membership like me.

#### Cons

I haven’t delved into the details of Mailgun, so I haven’t seen any cons so far.

#### Reasons for switching to Mailgun

They deactivated my account right after I created it. I reached out to support and their response was basically “it is what it is.”

---

### Very responsive support

- Overall rating: 5/5
- Reviewer: Stuart S.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

So far my experience has been wonderful. Very responsive to my support ticket for probation removal.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The deliverability of the email is amazing

#### Cons

I did get placed on probationary status to start with, but after establishing myself, Mel gun was very good about removing the probation.

#### Reasons for switching to Mailgun

Better deliverability and designed a function with the software I’m using now

---

### Worst email product and support ever used (RUN AWAY)

- Overall rating: 1/5
- Reviewer: Clement D.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

sub-accounts management (before getting suspended for no reason)

#### Cons

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason. + they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month. When you're trying to reach out to the support, they close our tickets without even answering, ghosting. Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market. Do yourself a favor, go to sendgrid. Mailgun SUCKS.

#### Reasons for choosing Mailgun

native CRM integration. A true nightmare until the end. Run away from them!!!

#### Reasons for switching to Mailgun

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason. + they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month. When you're trying to reach out to the support, they close our tickets without even answering, ghosting. Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market. Do yourself a favor, go to sendgrid. Mailgun SUCKS.

---

### Mailgun is the most developer friendly and cost-effective transactional email service/

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2021
- Review source details: This review was submitted organically. No incentive was offered

Mailgun was one of the most developer-friendly transactional email service providers previously until they removed their free plan. However, the ease of implementation and support by different plugins and software make it a really good tool. DNS is easy to configure so we have no issue with deliverability. The dashboard is also great and offers good logs and graphs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

#### Cons

Downtimes and deliverability issues can be daunting.

#### Reasons for choosing Mailgun

Dashboard, ease of implementation, the support team was great too and offered very quick response times.

#### Reasons for switching to Mailgun

Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.

---

### Great SMTP and email API for a reasonable price

- Overall rating: 5/5
- Reviewer: Martin B.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've used Mailgun for cold email outreach campaign. We were able to deliver tens of thousands of mails with a solid deliverability and extremely high open rates (mostly thanks to a good title). The overall experience has been good and if I had the need I'd use the tool again.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

It has good pricing, is fairly easy to use, and is affordable price. We've achieved a very high deliverability, exceeding our expectations in that aspect.

#### Cons

Some of the user and account management interfaces were a big challenging to use and navigate. It took us a while to configure Mailgun according to our needs.

#### Reasons for choosing Mailgun

We used the Lemlist and Mailgun, each to the maximum capacity of their free or entry-level plans, respectively.

---

### Solid mail solution with good dashboard and exellent customer support

- Overall rating: 5/5
- Reviewer: Ricardo P.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I needed a free solution to send transactional emails on wordpress. And Mailgun came as one of the favourites and also they had a good free plan. Moreover, it has integration with a mail plugin that I was using. So it seemed a good idea to try it. I'm using it for almost 2 years and it was easy to setup and it's working great since then without any need to fix or change anything.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

You can try Mailgun and really use it on your site for free Great customer support that will treat you well even if you're using free plan and don't know nothing about emails. Being one of the most popular company, there is lots of information around the web on how-to-dos. Easy integration with wordpress plugins.

#### Cons

If you don't have a dedicated IP, your reputation will be influenced by other users. So if someone is using Mailgun abusively and is using the same IP to send emails you may get some problems.

#### Reasons for switching to Mailgun

I was using Zoho mail for transactional emails, which wasn't for what it was made for.

---

### Easy to use and packed with features.

- Overall rating: 5/5
- Reviewer: Steve B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use API allows for addition of email functionality in all of our apps. Very detailed searchable logs available for each domain.

#### Cons

Nothing. The best email delivery platform I have used.

---

### Reliable and good delivery

- Overall rating: 5/5
- Reviewer: Juan M.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I used it for online course emails and it’s very good.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Very good delivery, if you respect the rules you’ll go to inbox.

#### Cons

Could have better user interface, more confortable for users.

---

### Easy Integration and Value for your money

- Overall rating: 5/5
- Reviewer: Efezino U.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

Mailgun is a powerful and effective email service that can help businesses and organizations streamline their email communications. Some of the benefits of using Mailgun include:Ease of use: Mailgun is relatively easy to set up and use, even for individuals or organizations that are not familiar with email services. The intuitive user interface and comprehensive documentation make it simple to get started with Mailgun.Scalability: Mailgun is designed to handle high volumes of email traffic, making it a good choice for organizations that need to send a large number of emails on a regular basis. The service can easily be scaled up or down to meet changing needs.Features: Mailgun offers a range of advanced features, including tracking and analytics, email validation, and integration with other tools and services. These features can help organizations optimize their email communications and improve their overall effectiveness.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Mailgun allows users to send and receive email from a variety of different platforms and applications, making it a versatile and flexible solution. This can be particularly useful for organizations that use a mix of different systems and tools

#### Cons

While Mailgun is a solid email service, there are some potential drawbacks to consider. For example, the cost of the service can be a barrier for some organizations, and the advanced features may not be necessary for all users.

---

### One of the best available email API service

- Overall rating: 4/5
- Reviewer: Norbu M.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good and the best among the tried ones yet

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Easy integration, and well-defined logs which helps always for better tracking when some issues arise

#### Cons

The regular change in the interface and the toughness to find options with new ones

#### Reasons for choosing Mailgun

The robust design of the API and higher support for transactional traffic

#### Reasons for switching to Mailgun

Technical and traffic limitations

---

### Cheap and reliable emailing service

- Overall rating: 5/5
- Reviewer: Ted K.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It helps our bisness with providing our core services.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is cheap and reliable. There is no downtime.

#### Cons

If logs can be searchable by email content that would be great

---

### Great solution for mail sending from vps providers like AWS

- Overall rating: 5/5
- Reviewer: Elliott L.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2019
- Review source details: This review was submitted organically. No incentive was offered

We use mailgun for all of our email sending needs across multiple servers and products. We implement mailgun as the default mail sender for any new projects too.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

#### Cons

Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

---

### One of the best SMTP/API mail integration solutions

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Product usage: Used daily for more than 2 years
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

10,000 free emails a month, easy to use API, easy to integrate and send emails reliably.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Mailgun offers 10,000 free emails a month, which is much higher than a lot of the competing services in this category. The web interface is clean and provides you with the information you need right on the landing page. Integrates easy with many services and plugins exist for many platforms (eg Wordpress). API is well documented.

#### Cons

While the Free tier of 10,000 emails a month is class leading, when you begin entering the paid tiers there are much cheaper alternatives available. Email validation service is pricey for what it is.

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Mailgun Reviews, Pros and Cons - 2026 Software Advice