Mailjet Software
About Mailjet
Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time.
Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gen...
Mailjet Pricing
Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month. Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more. Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Available
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Beautiful Email Templates
Mailjet User Reviews
OVERALL RATING
Showing 1 - 5 of 343 reviews
Mark
Verified reviewer
Company size: 11-50 employees
Industry: Market Research
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
Great mailing platform
Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.
Pros
The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.
Cons
Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.
Reasons for choosing Mailjet
We actually use both for redundancy
Alexandra
Verified reviewer
Company size: 1 employee
Industry: Marketing and Advertising
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2021
A good software but with some flaws
So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.
Pros
I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.
Cons
However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.
Reasons for choosing Mailjet
Cheaper than Drip, More free emails than MailerLite, and GDPR compliant
Reasons for switching to Mailjet
I used Mailchimp ages ago, and did not like their UI.
Jessica
Company size: 11-50 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2022
Mailjet Review
Pros
What I like the most about this software is how easy it is to create templates
Cons
What I like the least about this software is the customer service
Anonymous
Company size: 2-10 employees
Time used: More than 2 years
Review Source: GetApp
This review was submitted organically. No incentive was offered
June 2022
Support levels unacceptable
Support is non-existent when it is required. Getting locked out an account leaves nowhere for contact or account resolution. If your business is depending on such a service, my recommendation it to go elsewhere .
Pros
When Mailjet it working, it works to an acceptable level.
Cons
The support is of the lowest standard possible. We have been left high and dry multiple times now. There is zero care factor about resolution and response times are shocking. We spend several thousands per annum and have implemented customers directly with Mailjet also, but is still not of interest to Mailjet.
Gizem
Company size: 1,001-5,000 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
Email marketing platform with great support
Pros
Mailjet is the best email marketing platform in terms of suport and integration documentation.
Cons
Mailjet's integration documentation is quite complete however still needs to be written in a more non-technical way.
