# Mailjet Software Reviews, Demo & Pricing - 2026

> Review of Mailjet Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/email-marketing/mailjet-profile

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Mailjet

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Overview

[Reviews](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/)[Alternatives](https://www.softwareadvice.com/email-marketing/mailjet-profile/alternatives/)

# Mailjet 2026: Benefits, Features & Pricing

Wondering if Mailjet is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Mailjet

4.2

[(454)](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/)

Pricing

Starting at $9.00 per month

### About Mailjet

With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional email via robust APIs and SMTP relay. Collaborative editing, templates, and approval flows keep teams fast and consistent; advanced segmentation, A/B testing, and analytics drive growth with every send. Built in Europe with privacy-first hosting options, Mailjet helps you reach the inbox at scale without compromising compliance. Connect easily to your stack with native integrations for ecommerce, CRM, and data tools. More than 100,000 customers globally trust Mailjet to deliver critical messages and campaigns. Choose one platform that brings marketers and developers together.

Wondering if Mailjet is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## Mailjet User Interface

## Popular Mailjet Alternatives

Main Product

Mailjet

4.2

[(454)](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/)

Ratings Breakdown

-   4.19Ease of use
-   4.20Value for money
-   3.92Customer support
-   4.21Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Gmail](https://www.softwareadvice.com/email-marketing/gmail-profile/)

4.8

[(13432)](https://www.softwareadvice.com/email-marketing/gmail-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.77Value for money
-   4.45Customer support
-   4.71Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)

4.6

[(3467)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.49Value for money
-   4.52Customer support
-   4.49Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17623)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.36Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)

4.7

[(2273)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/)

4.3

[(2925)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.11Value for money
-   4.23Customer support
-   4.19Functionality

Pricing

Starting at $12.00 per month

Get Price

## Mailjet Pros and Cons

We analyzed 454 verified reviews for Mailjet to find out what actual users really think.

Select to learn more

Affordable Plans For All Needs

Mailjet is praised for its fair and competitive pricing, offering a generous free tier and affordable paid plans. Users appreciate the value for money, especially for startups and small businesses, and the ability to scale plans as their needs grow without frequent upselling.

Intuitive Template Customization Options

Mailjet provides a user-friendly drag-and-drop email builder with a wide variety of customizable templates. Users find it easy to create professional, branded emails quickly, and appreciate features like template saving, scheduling, and real-time collaboration.

Reliable Email Delivery Tools

Mailjet offers dependable email sending with strong deliverability, tracking, and reporting features. Users can send both transactional and marketing emails, monitor delivery status, and manage sub-accounts easily. The platform is suitable for businesses with large mailing lists and provides accessible APIs and SMTP integration.

Strict Spam Controls And Unclear Blocks

Mailjet's spam prevention measures can result in emails being blocked or marked as spam without clear explanations. Accounts may be suspended or limited based on suspected spam activity, and users find it difficult to identify or resolve blocked or unverified sender issues.

Slow And Unhelpful Support Responses

Many users report that Mailjet's customer support is difficult to reach, slow to respond, and often provides generic or irrelevant answers. Issues are typically handled through tickets with long wait times, and there is no direct phone or chat support available.

Limitations Managing Campaigns And Lists

Users experience frustration with campaign management, such as not being able to send campaigns to multiple lists, limited analytics, and slow or complex navigation. Unexpected campaign blocking and lack of transparency further complicate running large-scale email campaigns.

## Mailjet Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Starter

$9.00

flat rate, per month

Plan includes:

-   2,000 contacts
-   Brand Kit
-   Online Customer Support
-   1 Sub-Account

Essential

$17.00

per month

Plan includes:

-   1 Sub-Account
-   50 Email Previews Per Month
-   Advanced Email Editor
-   Apis
-   Basic Statistics
-   Email Address Verifications
-   Email Templates
-   Integrations
-   No Mailjet Logo
-   Online Customer Support

Read More

Premium

$27.00

per month

Plan includes:

-   1000 Email Address Verifications
-   100 Email Previews Per Month
-   10 Sub-Account
-   1 Dedicated IP
-   A/B Testing
-   Advanced Email Editor
-   Advanced Statistics
-   Apis
-   Dynamic Content
-   Email Templates

Read More

Custom

Pricing available upon request

Plan includes:

-   1000 Email Address Verifications
-   100 Email Previews Per Month
-   10 Sub-Account
-   1 Dedicated IP
-   24/7/365 Support
-   A/B Testing
-   Activity Logs
-   Advanced Email Editor
-   Advanced Statistics
-   Apis

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Mailjet Features

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of Mailjet
    
    Access Controls/Permissions
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Audience Targeting
    
    Campaign Management
    
    Campaign Segmentation
    
    Click Tracking
    
    Collaboration Tools
    
    Contact Database
    
    CRM
    
    Customer Journey Mapping
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Templates
    
    Data Import/Export
    
    Data Recovery
    
    Domain Check
    
    Drag & Drop
    
    Drip Campaigns
    
    Dynamic Content
    
    Email Campaign Management
    
    Email Distribution
    
    Email Management
    
    Email Marketing
    
    Email Monitoring
    
    Email Sequences
    
    Email Templates
    
    Engagement Tracking
    
    Form Builder
    
    GDPR Compliance
    
    Generative AI
    
    Geolocation
    
    HTML Editor
    
    Inbox Management
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    List Management
    
    Marketing Automation
    
    Message Personalization
    
    Mobile Optimization
    
    Monitoring
    
    Multi-Language
    
    Multiple User Accounts
    
    Newsletter Management
    
    Personalization
    
    Preview Functionality
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Response Management
    
    Routing
    
    Scheduling
    
    Segmentation
    
    Simple Mail Transfer Protocol (SMTP)
    
    Social Media Integration
    
    Spam Blocker
    
    Syntax Check
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    
    Unsubscribe Database
    
    Visual Analytics
    
    Website Publishing Options
    
    Workflow Automation
    
    Workflow Management
    

## Mailjet Integrations

Marketo Engage

Integration rated undefined from -1 review

Microsoft Azure

Integration rated undefined from -1 review

WooCommerce

Integration rated undefined from -1 review

Zendesk Sell

Integration rated undefined from -1 review

Gravity Forms

Integration rated undefined from -1 review

Bullhorn ATS & CRM

Integration rated undefined from -1 review

See all 76 integrations

## Mailjet User Reviews

Overall Rating

4.2

Ratings Breakdown

5

58%

4

25%

3

6%

2

4%

1

7%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

3.9

Functionality

4.2

Nedim M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2025

Solid email marketing tool

5

Solid email marketing tool with good automation.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Simple email builder and reliable delivery rates.

Cons:

Advanced features need a bit more refinement.

Vendor Response

Hello Nedim, thank you so much for taking the time to share your opinion with us. We're so glad to hear you enjoy using our email builder and that you are happy with the delivery rates. Thank you for using Mailjet and happy sending!

Replied February 2025

Read More

johan m.

Verified reviewer

Alternative Medicine

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2022

An alternative that is fine to start with, a little limited for the advanced

5

To begin with, and if you have few contacts, it's fine because even in the free version you will be able to have access to a certain amount of mailings, but if your list grows, as was my case, it's a headache because everything is limited and it's better to change as I did. I perhaps for others have had a better experience mine was not like that

Ratings Breakdown

5

Ease of use

3

Value for money

3

Customer support

5

Functionality

Pros:

Price and quality is fine, transactional emails arrive well, marketing emails are a bit limited, the tool is easy to implement and take advantage of if you have less than 4k contacts

Cons:

Very limited for the free and basic versions, if you want to get more out of it you have to pay more, however, for that it is better to change to another of the competition for that higher price

Reasons for choosing Mailjet

because I had a number of free shipping that served me

Read More

Kenneth A.

Verified reviewer

Staffing and Recruiting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Best Value Out There

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Cons:

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Reasons for choosing Mailjet

Price was far better. In addition, MailChimp charges based on size of mailing list. I'd rather be charged by number of emails that I send out. My current package is perfect for my needs at a reasonable price.

Read More

AB

Alexander B.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

The Best Email Marketing Tool

5

Mailjet has been a reliable and effective email marketing tool throughout my experience. It makes campaign management simple, integrates well with other platforms, and provides valuable insights to track performance. While it takes a little time to get familiar with at first, once you do, it greatly streamlines email marketing and helps build stronger connections with subscribers.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I’ve used Mailjet for over three years and appreciate how it constantly improves to meet modern marketing needs. It integrates smoothly with membership sites and tools, making it easier to attract quality subscribers. Email sending is reliable, avoiding spam issues, and the marketing features are beginner-friendly with strong customer support. Its data management and analytics also provide clear insights to optimize campaigns.

Cons:

When I first started with Mailjet, I found the navigation a bit challenging during the initial week. However, this was many years ago, and the platform has since improved.

Read More

MD

Michelle D.

Verified reviewer

E-Learning

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed July 2025

Mailjet - a great value

4

It's affordable and functional - works great for multiple accounts and variable volume. Overall it's a great value

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

Templates and metrics - the interface is user friendly and there are a lot of functional templates - building custom stuff is only ok but the prepackaged templates are generally enough.

Cons:

customizing html, and the organization of old campaigns which is done via labels but it feels like it should have some kind of folder system.

Read More

rh

ryan h.

Verified reviewer

Events Services

2-10 employees

Used weekly for less than 2 years

Reviewed September 2025

great system

5

very useless would recommend to other firms to help further grow their businesses. I think the crash course would be an essential guide to running the system properly as for a newcomer it can be very confusing

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

easy to use and helpful course to share insight on how to run the system better to gain more connection to customers therefore more sales

Cons:

can be confusing to submit new data as in sometimes when im transferring data from fixr it'll give an error code and only upload a few contacts

Vendor Response

Hello Ryan, thank you so much for taking the time to share your feedback! We're really glad to hear that you found the service easy to use. Regarding the issues you've encountered with uploading contacts, we recommend reviewing this guide to ensure that your data is formatted correctly: https://documentation.mailjet.com/hc/en-us/articles/360042705214-How-to-build-a-CSV-file. If you have any further questions, don't hesitate to contact our support team, they would be glad to assist you further!

Replied September 2025

Read More

BW

Brandy W.

Verified reviewer

Education Management

2-10 employees

Used daily for free trial

Reviewed September 2025

Email Communication & Branding

5

So far, I’ve only had limited experience with Mailjet during the trial period. The platform feels user-friendly with a drag-and-drop editor that makes it easy to build branded emails quickly. I can see how the shared templates will help maintain brand consistency across centers, which is important for corporate communications. At this stage, I haven’t used it long enough to fully test deliverability, reporting, or automations. My next step will be to explore how Mailjet integrates with our current contact lists and how well it supports personalization for families. Overall, first impressions are positive. It looks like a solid platform for center-to-family communication, but I’ll be able to provide a more complete assessment if we move past the trial and into regular use.

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

Clean, simple interface for non-tech users. Shared templates keep brand consistent across multiple centers. Good deliverability (emails less likely to land in spam).

Cons:

Custom fonts (like Gambado) aren’t supported — you’ll need Google Fonts + fallback. Fewer advanced CRM features compared to Keap/HubSpot. Automation is solid, but not as deep as higher-end marketing automation tools. not sure if it will work for fanchise nurturing

Reasons for switching to Mailjet

too expensive for what we were using it for

Read More

MS

Matt S.

Verified reviewer

Research

11-50 employees

Used daily for less than 2 years

Reviewed September 2025

Awesome team

5

very good, as it's always having people to reply me whenever I have questions. However, sometimes could be slow,

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

ease to use - the layouts are good, and very ease to use - but having some basic template would be great

Cons:

less functions, I wanted to have more functions like how to manage my audiences. Segments, and help in the future.

Vendor Response

Hello, Matt. Thank you for taking the time to share your feedback with us. We're glad to hear you find the tool easy to use and that our support team has been helpful. We appreciate your suggestions for improvement - we're always looking into developing new features and we'll pass your ideas to our Product team.

Replied September 2025

Read More

RF

Richard F.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 6 months

Reviewed September 2025

Great small business tool

5

Very happy so far, will continue using Mailjet for our small business. This is our first time using a mail service, new business, and we're very happy wtih our choice.

Ratings Breakdown

4

Ease of use

5

Functionality

Pros:

It's been pretty user-friendly, and the team seems happy to help their users succeed. There are some features we hadn't expected, and appreciate how the program covers so many needs.

Cons:

I'm still learning how to get the most out of the design module. I am sure I just need to watch a tutorial!

Reasons for choosing Mailjet

Reviews seemed good for this product....

Vendor Response

Hello Richard, we appreciate your feedback and we're so glad to know that you're happy with the features and service we offer. If you need any assistance with our Email Editor, don't hesitate to check out our documentation center: https://documentation.mailjet.com/hc/en-us/articles/360042910333-Mailjet-s-Email-Editor. If you have any further questions, our support team is here to help you.

Replied September 2025

Read More

RV

Rachelle V.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 2 years

Reviewed September 2025

Simple, Reliable, and Beginner-Friendly Email Tool

5

Very good! I’ve been using Mailjet for more than 1.5 years, and it has consistently met my needs. The subscription fee is also relatively more affordable compared to other platforms.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very easy to use, with a drag-and-drop editor and AI features that make it beginner-friendly, efficient, and time-saving.

Cons:

Image storage capacity is somewhat limited, and occasionally the platform may freeze or lag, which slows down the workflow.

Vendor Response

Hello Rachelle, thank you for your wonderful review! We're glad to hear that Mailjet is meeting your needs. We're always working on improving our platform and we appreciate your feedback.

Replied September 2025

Read More

Showing 1 - 10 of 454 Reviews

[See All Reviews](https://www.softwareadvice.com/email-marketing/mailjet-profile/reviews/)

## Mailjet Popular Comparisons

[Gmail vs Mailjet](https://www.softwareadvice.com/email-marketing/gmail-profile/vs/mailjet/)[Brevo vs Mailjet](https://www.softwareadvice.com/scheduling/brevo-profile/vs/mailjet/)[Mailchimp vs Mailjet](https://www.softwareadvice.com/crm/mailchimp-profile/vs/mailjet/)[MailerLite vs Mailjet](https://www.softwareadvice.com/marketing/mailerlite-profile/vs/mailjet/)[Constant Contact vs Mailjet](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/mailjet/)[ActiveCampaign vs Mailjet](https://www.softwareadvice.com/crm/activecampaign-profile/vs/mailjet/)[EmailOctopus vs Mailjet](https://www.softwareadvice.com/marketing/emailoctopus-profile/vs/mailjet/)[Zoho Campaigns vs Mailjet](https://www.softwareadvice.com/email-marketing/mailjet-profile/vs/zoho-campaigns/)[SendGrid vs Mailjet](https://www.softwareadvice.com/email-marketing/mailjet-profile/vs/sendgrid/)[Klaviyo vs Mailjet](https://www.softwareadvice.com/marketing/klaviyo-profile/vs/mailjet/)

[Compare All Alternatives](https://www.softwareadvice.com/email-marketing/mailjet-profile/alternatives/)

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