Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Mailjet has all funcionalities needed for sending transactional emails. Great backoffice application and EU based

Transactional confirmation API structure need some manual tricks to work with many domains and subaccount in an efficent way

It started off good, as an easy to use software but later turned into a nightmare working with their support.

It's really easy to set up and get going on a WordPress site, and I liked being able to authenticate by confirming an email rather than by DNS if I wanted.

Their TOS and enforcement of it is absolutely insane. One of my sites sends transactional emails for the purchase of firearms accessories (think like holsters, nothing regulated). They blocked my entire account and all sites associated because of that. I removed the site they flagged, thinking I'd get my account back. The compliance team then had to review my account, and then said one site I had linked which does landscaping is also against their terms because they don't allow real estate sales/related services. I should note, none of the sites on my account were sending any sort of newsletter or promotional emails. It was all contact form submissions and purchase receipts.

The price is definitely very cheap for the value.

The app is sometimes buggy and it can lead to frustration especially when you build transactional templates with lots of variables.

Great DX for the integration, familiar UI, great analytics, honest pricing, possibility to send SMS. The product I was looking for, recommended.

- Easily create email templates with web-based editor - Great analytics for your emails - Easy API integration

- Cannot buy a dedicated IP unless you send 150k emails/month, I'd like to build my reputation from now

Overall I left Mailjet. The cost involved was too high. Customer service was not great. The interface was nice but didn't out weight the cons.

Mailjet was a great resource for creating engaging emails. The creative tools for making emails were very easy to use. Creating powerful engaging emails was very quick and the end result was exactly what I was looking for on the creation side of the platform.

So unfortunately I was unable to continue using Mailjet. The cost involved is pretty competitive but still very expensive. I came into some problems with a few of my emails and the customer service was underwhelming. They made things very challenging. I missed a few planned emails with specific deadlines due to not being made aware of the problems going on. Unacceptable. So I switched.

Overall they are offering good services in the budget if you want to build and send a newsletter weekly.

Easy to use newsletter builder included, Can test the service a free plan including 6000 mails per month. Can be used as a mail delivery service such as an SMTP.

Required monthly subscription if you are sending more than 6000 emails per month. Somehow costly as compared to other services.

There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing campaigns and/or automated messages, I love that it allows you to add and remove people to the structure of your math emails. Also, you can lock the email itself and only allow certain permissions to certain people so it gives each person a role that you give access via the mail jet system

This is definitely a more fifth Decatur set up, this will work excellent with B2b but it’s not self owned start-up business focused.

I use mailjet in daily work and keep in mind if one of the clients asks for advise or recommendation. Mailjet offers and provide so many working services and features that while one implements them there is no time to think about the shortcomings.

1. innovative technologies and features 2. the necessary functions that can be extended and / or scaled if necessary 3. never experienced issues 4. high abvailability 5. API / developers friendly 6. full-stack developer friendly 7. spam filters / precise analytics / statistics 8. free plan and fair pricing 9. intuitive admin web UI 10. documentation and clear tutorials

- Easy to deploy Transactional Emails- Also saved section are more in control.- Quickly update linked section to apply in all concerned mails.

- Sending history management is bit complex to solve issues. as It's not easily identifiable for concerned campaigns

MailJet has been a drop in replacement for Madrill. It has been more than adequate for all of my transactional emailing needs.

After using MailJet as a replacement for Mandrill for the last 2 years, I can fully recommend it. I use it for transactional email and I can send 6000 per month on the free tier. More than enough for my use case. I like the templates and templating language. Setting up sender domains and authenticating them is a doddle. Using the API is also painless with the excellent API documentation.

The only thing I dislike is that there are almost too many options. This isn't a bad thing per se, but I have probably only used about 25% of the available tools/reporting etc. I also have no need for the campaign tools and would prefer it if Mailjet only concentrated on transactional emails.

We've implemented Mailjet on our clients that needs more customization in marketing emails.

Mailjet offers more free emails than its closes competitor Mailgun. Mailgun has its own perks but if you want more emails per month go for Mailjet. 200 per day vs 1000+ a month for Mailgun. Mailjet wins when it comes to marketing emails.

Can't easily add/remove members in a mailing list. No DKIM off the bat.

Overall, I am very much glad to have a pocket friendly marking too.

It is easy to get started with all the options and the best feature is to schedule the emailers. Also, the reports are good enough for normal email marketing.

There should be a feature to show the click heat map, that would be helpful is getting better insights on writing the emailer content and links etc.

This works really well for what I need. It is easy to use and easy to train people not so tech savvy to use as well. Aside from the cons above, I have had a great time updating content. I do with the help people we a little more helpful. When I had a problem in that the emails we saying "sent" but nothing was being received - they told me it was my problem and there was nothing they could do. - That may be the case, but there are nicer ways of saying this. I had already checked my email spam and the head spam blocker and nothing was there from mailjet. I ended up having to send out a link to the online version that I had pulled off of a previous test email. That all being said, I still continue to use the program as it is easy to manage and provides nice stats.

I like the amount of flexibility you have at the free level. I like the ease of dragging and dropping content to add or reposition. I like that it saves as a work in progress and you can go back and review old newsletters. I also like the detailed insight and stats.

That you can't move multiple sections at once. For example, I wish you could highlight a text box and an image at the same time and move them around together to relocate content. I also wish you could add dividers between vertical columns. If you have a 3 column section, I would like to divide with a line between. I wish there was a calendar feature as well to help with showcasing dates and events.

Used mailjet within our Django based web app.

Hassle-free and fair limits on the free plan, with well-priced upgrades for running specific campaigns. Great deliverability as well.

Couldn’t find a way to see what unverified email addresses were being tried on our account as sender addresses (so we couldn’t fix those wrong outbound email addresses)

The problem of spam definitively solved, integration in the servers very fast, excellent

I solved the spam problem without large configurations, thanks to their fully qualified servers. It was what I needed

I would love to have the option to pay for the service annually and not only monthly, obviously prepaid

Poor experience

Data centers in France, French company, gdpr compliant. We value this. Domain Authentication is easy. WYSIWYG editor is not bad for emails support guys (english) are polite and effective

UI is too slow. how did you manage to make this slow? I am using mailjet for years in various companies and the interface has always been spinning. I can't stand seeing you spinner anymore. please hire a bew PM and a new frontend dev team. this is not acceptable. UX is too confusing. red banners, warnings all over the place for a feature I did not even ask for (10K emails per day if I recall correctly) Navigation is terrible. why are you doing this to us ? template management is awkward glitches in the API your team is not willing to fix. API is very important, be developer friendly please. read the comments here to understand the suffering of users locked and forced to use your product (aka silent sufferers) https://github.com/mailjet/mailjet-apiv3-nodejs/issues/38

Overall, it has been a positive experience. As a startup company, we initially went with a competitor and hit many roadblocks, so we wound up with MailJet and it has been smooth sailing.

So far, I have mostly only used the transactional emails. Our developer found this solution and it integrated with our platfrom through the API very smooth. My role was to create and design the email templates. It was very intuitive to use and has a vast feature set. I quickly setup 15+ custom templates within a few hours. The developer had them connected and running within a couple days.

The reporting is a bit confusing compared to other email tools I have used. When I had to go and find if someone was triggered a transactional email and it wasn't easy to find the information I needed.

All I can say, is try and fine a phone number of email address for technical support ANYWHERE. Your only contact is through the support form, which would be great if they didn't take 2 days to get back to you. 2 days is two days too long if you send out 12,000 emails and all of the links don't work as happened to us. When you use MailJet, they do some kind of redirecting, probably so they can capture analytics. At 10:44 we ran our final test and it worked. At 11:00 we launched 12,000 and every hyperlink was broke. First thing the next morning I ran a test again and the links worked on that. Been trying to get a hold of Mail Jet all morning while my customer if fielding angry emails and calls from the recipients. It's a huge embarrassment and frustration for all of us. Now ask me if the $7.50 per month price is a good deal or not? Oh, and this is not the first time we've needed help and gotten into this bind. We will be switching once we manage this emergency.

Very cheap tool. $7.50 per month for up to 30,000 emails.

Cheap. Tech support is a minimum of a day from responding and you probably won't get much out of them. Outsourcing or cloud doesn't work if the vendors don't respond to your urgent issues on a timely basis. How about a tech support phone number, chat, email address????? Bump the price up to $10/month and actually provide something.

Low cust

It is a service with Low cost, Easy API and best Doc. The value pays off if you are a startup. But you will have to revisit your choice when you grow up.

For simple email sending, Mailjet works as a charm, But from the moment you started using other features like Mail Automation, you started the problems, and the support ticket openings. I have two ticket open, and one without solution yet. If I start a new business, probably Mailjet will not be my choice. Unfortunately changing now, is not ideal, because I prefer to dedicate myself to other subjects. The service is not bad at all. Only this Email Automation that does not seem to be ideal for production.

1. I don't have to write and design emails manually. 2. I get a very scaleable sending solution with zero efforts. 3. The templating engine lets me easily put a face of a big operation, while I work from my basement. Support was friendly, not always very efficient, but solved most of my issues, or at least pointed me in the direction. I'm in the free tier yet, so can't complain too much. Overall I'm super happy with mailjet. Thank god you guys exist.

This is the perfect solution for my needs: I define the email templates in a nice editor, get an ID, and then from my application i just call a command to send that email using the ID, along with my parameters. And somebody else (who is way better than me in this) is taking care of the sending, spam, opened/read etc. It works great, requires very little from my side, looks like it is ready to scale, I'm very happy!

The email editor is where i spend most of my mailjet time. It is very good, but could be even further improved. Working with variables could be better and easier, validation at the editor could help in avoiding errors later, etc. But again, the tool gets A today, and I'm asking for A+.

Reliable reachability with good statistics on opened emails.

Easy to start. In just a few minutes you can be up and running with your first campaign. Generous sending and contact limits for the startup. Good Wordpress support.

Nothing so far. Working as supposed with nothing to complain about. If there was a wishlist, I'd like to see some kind of SEO and content AI based assistant.

Mailjet is a simple way to send emails, manage campaigns and have good control over marketing campaigns. Very simple to use and with good technical support always ready to help. For the development of my web applications and the sites I create I always use the service to be able to control the emails and to have in an instantaneous way all the dashboards that help me to perceive the state of the emails sent.

Simple and very easy to use, Has good technical support, Very nice and useful dashboards

Signing up is made really hard. The user interface is not logical. The support is very slow and not understanding nor flexible. A shame since I intended to test them for multiply clients as well...

It is EU based I guess. But there is not really a pro here.

Well. About everything. The interface is lacking. After signing up, you can only send a few mails per day. After contacting them; you can send 10 e-mails per hour. When you explain that you need a higher limit for sending transactional e-mails, they reply that you have to send out at least 5 campaigns, even when you explain that you do not intend to send any campaign. After asking for increasing the limit, I got a mail back explaining that I was not compliant with their regulation despite that I have done everything that I have asked for (be aware; Mailchimp is an already in use alternative for the few campaigns we have annually). So when I asked them what was wrong they simply terminated my account. Background details: - Opt-in is publicly available and shown. - Company exists over 8 years. - We have a zero-tolerance policy against spam.

We are using mailjet services for years, we are hosting company so we send big ammounts of mails, before we started using mailjet, our mails went to spam, and we have been oftenly listed in spamhaus dbl, but since using mailjet, we do not have that problem, and our mail score is now good.

Its easy to use, simple, and cheap for ammount of mail they offer.

I couldnt find option to read sent mail (to see mail content).