I've greatly appreciated using Mergo for sending messages to our skating organization with about 200 members each year. It's simple to set-up in Google sheets, and send messages.

The standard process for merging emails works well, and the slow send takes a while, but I've never had any emails end up in a user spam folder.

There are a lot of options, but it'd be nice if there were more context help to bring me to info about features. I suspect there's an option to send to people based on a field value, but I haven't seem an obvious way to do it.

Very positive

Templating is very simple, and their free tier has useful limits.

Little bit of friction in the license purchasing process, but resolves quickly.

This addon is pretty useful overall. It's handy if you don't need to send any more than ~1500 emails per day and want to keep track of opens, bounces, unsubs, etc..

Their google marketplace page is flooded with fake reviews, so it's hard to judge them before buying.There's a significant flaw with resetting people who've unsubscribed. After removing someone from the unsubscribed list, if you open that sheet's tracking report, the person will be added back to the unsubscribed list.If you don't have many sheets to search through, you can manually find the contact and edit/remove their entry. But if you have many sheets it would be very tedious, if not impossible, to find and edit them.Deliverability:When I first tried this app some years ago, I had open rates of around 70%. With other popular email clients like Convertkit, Mailerlite, Getresponse, and SendPulse, I get 50-70% open rates. I'm sending the same emails to the same recipients.More recently, my Mergo open rates dropped to as low as 20%, and support seemed to have no clue. When I asked for a refund (I just bought it two weeks ago and had to drop my sending to 50/day due to the poor open rates) due to the poor open rates and unsubscribe glitch, they've ignored me.

So long as the tool remains what it currently is, I see our team using Mergo indefinitely! We have everything we need and can use it more easily than anything else out there!

We love drafting emails with quick merge tags, then setting personalized and customized emails to bulk lists. We use it for tracking communication as well as proving engagement, and nothing beats the simplicity of both of those features.

Because Mergo relies on email drafts for templates, you don't get the fancy HTML emails like in major email marketing options. However, we feel the increased reliability in deliverability plus simple use case is by far more of an advantage!

I see our group utilizing Mergo endlessly! We have all that we really want and can utilize it more effectively than whatever else out there!

The standard cycle for consolidating messages functions admirably, and the sluggish send takes some time, however I've never had any messages end up in a client spam organizer.

There are a great deal of choices, yet it'd be great in the event that there were additional background info help to carry me to data about highlights. I suspect there's a choice to ship off individuals in light of a field esteem, yet I haven't appear to be a conspicuous method for making it happen.