MoonMail software


61 reviews(4.5/5)
61 reviews(4.5/5)

MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.

Supported Operating System(s):
Web browser (OS agnostic)

61 Reviews of MoonMail

Showing 1 - 20 of 61

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  • Verified Reviewer

    July 2018

    Moonmail is great tool for sending campaigns!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I was able to create senders, lists, and campaigns all within 2 hours of using Moonmail. The UI is very intuitive and easy to use.

    Cons

    While I do love the ease of getting in contact with support staff, the number of pop up messages from chat is a bit high.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Junior from JkS Marketing Inc

    July 2018

    awesome experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    connecting with my list and having respond to my products and purchasing my products is amazing and great

    Pros

    The delivery rate and open rate is amazing being able to connect with my clients conveintly and on time

    Cons

    Nothing at all this software is perfect for sending broadcast emails and having a greartopen rate.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chyanit from itsmechyanit

    Number of employees: 1 employee

    July 2018

    I have had a great experience using Moonmail and it has surpassed my expectations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has got great deliverability better than most autoresponders have

    Pros

    The platform is very easy to use with all the latest features that a good marketing automation software should have

    Cons

    I am really enjoying using the software as of now I cannot find any negatives. I will need more time to come up with cons if there are any so far so good.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    GREAT tool for online marketers

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    freedom to import any big list and send any amount of campaigns to my subscribers every day

    Pros

    I like deliverability rate in this autoresponder plus you will be able to download any big list from anywhere - it is not allowed in other autoresponders like AWEBER

    Cons

    You will need to upgrade to send letters to bigger lists - like for free its only to test it with 10 emale subscribers

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Pedro from Sigma Sensors

    Number of employees: 11-50 employees

    July 2018

    Easy to configure and very powerful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I can use it with my AWS account and there is a lot of recommendations about how to do advanced setup.

    Cons

    Not very clear about pricing. Not possible to distinguish the difference between an AWS synced account and not.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Very easy to use. Lot of functionalities.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am able to send out marketing campaigns.

    Pros

    Easy to use interface. Very easy to set up everything, you don't have to be that tech savy to figure out how to set up everything.

    Cons

    I am still testing everything. So far it looks good but once i spend month using the service i will know better.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Easy to create good looking email

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Seems pretty easy to use and the price seems reasonable. Others services seem expensive comparatively.

    Cons

    We have a bit of trouble getting a response from support but are hopeful that it can be sorted out soon.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ferdinand from Jeunesse Global

    Number of employees: 201-500 employees

    July 2018

    Mailchimp is nothing compared to Moonmail

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall happiness and less frustration than any other auto-responder for starters. The ease of use and straight forward dashboard is nice on the eyes and there's a template marketplace in case you aren't feeling creative. Pretty awesome product if you ask me.

    Pros

    First and foremost, Mailchimp, aweber, constant contact etc... are so restrictive when you want to upload a list. Or, you have to pay exorbitant amounts just to upload the contacts, even if you don't use them in certain campaigns. With Moonmail, I haven't experienced any of that. Granted I'm new to the service but from what I've found, it's the best option out there.

    Cons

    There's nothing really at the moment other than I wish I had found it sooner. I've dealt with pretty much every auto-responder out there and it's more than frustrating when all you are trying to do is communicate with your list and not be charge an arm and a leg or be restricted on what you upload.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Powerful feature set without sacrificing ease of use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was able to build a community around my side hustle that helped transform it from a passion project to a sustainable business.

    Pros

    The set up process, customization, and integrations are top of the line, while the price is very startup friendly

    Cons

    I wish it were easier to manage multiple domains under one account for agencies/companies with multiple products.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Very flexible!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have some dev ability and this gives me a lot of flexibility. It's also way lighter weight and cheaper than mailchimp.

    Cons

    Theres a new workflow and I'm not sure how much I want to deploy my own. The mailchimp migration is understandably at a higher priced bracket. I'd be interested in seeing a templating system via react as well.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nora from Video Animation INC.

    June 2018

    User friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is extremely easy to use and its affordable. So you can easily send emails to your subscriber conveniently

    Cons

    Everything is great. They can take some time to review your account, so till then you can sit back and prepare your campaign.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    So far So good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I've been using MailChimp for the longest time and never really questioned anything until I recently saw the amount I was paying especially for having a business that grows with very little margins, paying over /month for emails is ridiculous. Let's see how this will compare overtime.

    Cons

    Well again, I haven't really been through everything so I can't really give you cons yet but I'm sure I'll find a few like the fact that it tells me and then on no that's for the yearly payment, sneaky shit like that, makes no sense, instead of tricking users reward them, if they go for a year they get a 20% discount, makes a lot more sense.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Derek from Car From Japan Co.,Ltd

    Number of employees: 2-10 employees

    June 2018

    Excellent.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We can use our own SES account because we maintain our email reputation. It takes only 1 day for just to migrate from Sendy.

    Cons

    The product is relatively new so many feature are still missing. You really need to know how email marketing work. Explaining this thing to manager would be tricky.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bresha from Kaiser

    Number of employees: 10,000+ employees

    June 2018

    new

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ease of use, simple step by step instructions for those people who are not as tech savvy as others would keep it this way

    Cons

    too many options to select for templates, would prefer more categories so that is is easier to use and select

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Aakash from Gtechwebindia

    June 2018

    Good I like it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    pricing is okay and I am comfortable to send email marketing, Excellent services I recommend to all.

    Cons

    I didn't find any problem with them. I am comfortable to send email marketing, Excellent services I recommend to all.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sanjiv from Dott Connect

    Number of employees: 2-10 employees

    June 2018

    Awesome. easy to use, great features. Much ahead than it's competition! Well done.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It will take some time for me to answer this.

    Pros

    Integration, customer segmentation and intelligence around it. Simply superb. Was little hesitant to believe what they had said on their website.. but it was much more than what i expected. Well done.

    Cons

    Not that i can think of now..may be will add later. They should advertise it more, as i discovered this by chance.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tajammul from Online ILM Ki Dunya

    Number of employees: 1 employee

    May 2018

    Good for email campaigns

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Just tried the software.

    Pros

    Best for send email campaigns for web owners. In just few clicks prepare your campaign and it to all the recipients in the list you have stored.
    GDPR compliant availability.
    Free version also available.

    Cons

    In free version only 1 campaign can send per day.
    Only 10 recipients in one campaign in free version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Peter from Ungvári Péter Csaba E.V.

    May 2018

    Great software, highly recommend it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, pricing strategy, e-mail editor and ease of using the automations. It was easy to set up too.

    Cons

    I find the pricing strategy a bit strange, but it's okay. It's much cheaper if you have a high reputation.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    May 2018

    Great Service overall

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything works as expected. Easy to navigate as well. The implementation are also very easy to set up and overall very intuitive to work with.

    Cons

    None so far. Hope that there will not be any down the road. Maybe adding some additianal features will be nice.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    So easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    For the cost this service is just as good as the big hitters that charge 3x as much! Also the banding for subscribers is high, meaning you aren't having to upgrade every couple of months

    Cons

    The basic plan doesn't include mailchimp integration. But this wasn't too difficult as I just had to export my mailchimp list and use it that way.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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