MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.



91 Reviews of MoonMail

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 91 reviews

November 2018

Anders from Mobajl AB

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Best email platform so far

MoonMail is a very good email service that will help us to increase our email revenues.

Pros

Very easy to use for everyone and I really like the segmentation tools. I love the product.

Cons

I haven't found anything that I don't like yet.

Response from MoonMail of microapps

Replied December 2018

thanks!

November 2018

Ri-Jean from NuSeal Waterproofing & Specialised Paint

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Great addition

Pros

Ease of use
Affordable
No ugly branding

Cons

I have not found any yet, but I have not been using the software for too long

Response from MoonMail of microapps

Replied November 2018

THANKS!

November 2018

Paulo from Seerius Networks

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

Totally Recommended

Pros

Unbeatable Value over Offering; I will absolutely suggest to clients. Using it internally as well.

Cons

Hard to find, poor SEO on the main website so I had to dig for weeks to reach it

November 2018

Sitang from Minor Lifestyle

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

3 of 5

November 2018

User friendly and Great!!

Pros

Easily set up. Good with drag and drop design. All main features included as compared to price.

Cons

None so far, but suggest to add more features to play with.

Response from MoonMail of microapps

Replied November 2018

Thanks!

November 2018

Brian from AVC Custom Cases, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Easy to use and Great Value

Googles over reach

Pros

simple setup and friendly pricing wonderful alternative to what I had been using

Cons

not sure yet, need more time to work with it

Response from MoonMail of microapps

Replied November 2018

Thanks! ¿

October 2018

Ajay from Chadha Software Technologies

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Very easy and effective service

Pros

The best feature I found is the ease of use

Cons

There is nothing in particular that I do not like in Moonmail

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Thomas from Diva Technologies AS

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great alternative to mailchimp and others

Pros

Their pricing structure is very competitive

Cons

Not being able to upgrade instantly. Need to wait for approval.

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Chris from Ozarkz Media

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

A great way to expand our reach

Pros

A digital and print magazine thrives on exposure and Moonmail is an excellent vehicle to help us expand our reach at an affordable price. The ease of use was great, and the learning curve simple. I recommend this tool.

Cons

The learning curve for CVS files was my only problem and that has nothing to do with Moonmail, rather my limited work with Excel. I am excited to make this a part of our growth strategy.

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

October 2018

Feature Rich Marketing Software

Overall, MoonMail is a great service for people with large email lists. It is easy to use, even for non-technical people. However, if you plan on using the free version, MailChimp is still the go-to, just be sure to choose MoonMail when upgrading to a paid service.

Pros

MoonMail has all the features you expect from a high-end email marketing service.
Compared to most other services, MoonMail is very fairly priced. You pay only for what you use.
MoonMail has great integrations with many third-party services.

Cons

The free version is very limited. There are a limited number of templates to choose from. Automation is not available on the free version.

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Khalid from GLOBRES

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great app

Pros

This is a great app for emailing if they could provide it worldwide

Cons

That it's on beta tests and they still don't wanna provide it worldwide

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Gary from Business Answers Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Very slick User Interface

Very easy to get up to speed with, nice clean modern interface.

Pros

I like the interface and having moved from Mailchimp found it very similar in the setup. You can add custom merge fields like you can in MC. It has webhooks so if you need to do any custom processing post subscribe or un-subscribe then you can.

Cons

Be useful for the API to be able to trigger an automation or an email.

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Graciela from Leica Camera AG

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

great choice

easy to scale

Pros

The great affordable choice to get started.

Cons

Wish it also had other services with that price, like forms

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Rai from Gregory Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

5 of 5

October 2018

Really great service!

Pros

How quickly I was able to get into creating and editing email templates.

Cons

I have not yet experienced any negative aspects of this service.

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Moon mail is great

Pros

Easy to use and cost effective program. We got tired of using mailchimp.

Cons

Could be faster to use, but it's still pretty fast

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Marco from UPC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Excellent platform

Pros

Easy to learn, competitive price and nice interface

Cons

Variable pricing policy that is complicated to understand

Response from MoonMail of microapps

Replied October 2018

Thanks!

October 2018

Jan from Smartus.cz - shrnuti naucnych knih

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

October 2018

MoonMail Review

I have tested many other applications and I choose Moonmail. I thing for the money I get creat service. Now I am testing the app if we can compoletely move from Mailchimp to Moonmail

Pros

Fo very little money (compared to other mailing servises) you get a great value.

Cons

Something the UX is confusing and help links did not work.

Response from MoonMail of microapps

Replied October 2018

Thanks!

September 2018

Melanie from Tech Copy Authority

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Pleasantly surprised by MoonMail

With MoonMail, I am solving the problem of sending mass communication to a backlog of subscribers who haven't heard from me. Once I am caught up, I will also be able to leverage the system to message new subscribers faster than before.

Pros

I liked that it worked well, they had great customer service, and it wasn't full of glitches and bugs like many of their competitors.

Cons

For me as with all of the other solutions I tried, the email template is the hardest part. Mostly because this is the most important part. I look forward to increasing my skill with this with help from MoonMail's customer service.

Response from MoonMail of microapps

Replied October 2018

Thanks!

September 2018

Apeksha from Events Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

2 of 5

Functionality

2 of 5

September 2018

Not Satisfactory

Pros

The software is easy to use and creating templates is much easier compared to other platform.

Cons

The software has too many bugs. It automatically switches you to their free plan so you cannot send any campaigns. This keeps happening to my account at least thrice per week. I also faced an issue where my DKIM and domain verification settings were automatically erased twice resulting in a lot of down time. The Support team is slow to response and often unhelpful. The analytics features are not at par with other softwares such as Mailchimp, which is much cheaper.

Response from MoonMail of microapps

Replied October 2018

Thanks!

September 2018

Meghana from Componentbuy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

September 2018

Electronic component Distributors

Pros

Campaigns are good, they reach in time

Cons

Unless we take paid plan sender cannot be added.

Response from MoonMail of microapps

Replied October 2018

Thanks!

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Best email software

Great for us with a small but growing newsletter subscription base.

Pros

Price and performance. What else is there?

Cons

Not much to dislike. The free option doesn't allow for anything more than a test being limited to 10 recipients.

Response from MoonMail of microapps

Replied October 2018

Thanks!