MoonMail Software


 

MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.

 

MoonMail - Reporting
 
  • MoonMail - Reporting
    Reporting
  • MoonMail - Templates
    Templates
  • MoonMail - Email statistics
    Email statistics
  • MoonMail - Preview and send
    Preview and send
  • MoonMail - Campaign list
    Campaign list
  • MoonMail - Overview
    Overview
Supported Operating System(s):
Web browser (OS agnostic)

37 Reviews of MoonMail

Showing 1-20 of 37

 

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Sanjay from SkillAcquire
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

I have done email campaign two years

Ease-of-use

Functionality

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Customer Support

Value for Money

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Generate sales and leads for company product using email campaigns.

Pros

delivery and creative. I have spent more than two years on moonmail email marketing tools. it was very good email tools to send bulk email campaign at the cheap price.

Cons

user-friendly templet available. it was very good email delivery placement so I used regular basis I mean daily basis.

Review Source: Capterra
 

Daniel from Aptus

April 2018

April 2018

Definitely a superior product to other software I have used, particularly for the reasonable price!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

Moonmail is easy to use, the customer service is proactive and helpful, and the software's capabilities are simple and to the point. There is not a lot of "Fluff" that is unneeded and unwanted for me.

Cons

I do not like how you have to sign in using a linked google account - would much rather prefer a moonmail specific login. Also, small issue is you cannot simply update an email address for a contact if they move companies and change email addresses. You have to create a new subscriber. Not a huge deal, but would be nice if you could just change out the email address.

Review Source: Capterra
 

Roy from Magnitude Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Good, but not perfect.

Ease-of-use

Functionality

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Value for Money

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Pros

The price is fairly low and the userinterface looks nice. It's easy to understand and use this software.

Cons

A lot of small bugs and no direct connection with Mailchimp.
Automation possibilities also quite weak.

Review Source: Capterra
 


March 2018

March 2018

Awesome. I looked around many services and this was the best value for money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

all required features are in there that you would normally find in Mailchimp but at a better price so worked for us

Cons

causes the laptop to overheat for some reason/ uses too much CPU

no other cons I can think of except for maybe having more templates

Review Source: Capterra
 


March 2018

March 2018

Quality, value for money.

Ease-of-use

Functionality

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Very affordable e-mail marketing solution.

Pros

Setup is super easy. E-mail templates many great quality options. Price is very affordable. Great for bootstrap startup.

Cons

So far, we really love the software. Nothing negative so far. There is a Free forever plan. You should try and consider this software.

Review Source: Capterra
 

Qiana from Q3 Changing Lives

March 2018

March 2018

Great software and easy to use

Ease-of-use

Functionality

Product Quality

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Pros

This software is very easy to use and it allows me to deliver emails without any hassles. I am not an expertise with email marketing but this allows me to do my job and move on with the rest of my day. I really like dealing with software that allows me to do y job and allows me to get a message out to my clients and potential clients.

Review Source: Capterra
 


March 2018

March 2018

Good interface and very easy to navigate around for newbies.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Reasonable pricing. The free plan is amazing and works perfectly like the other paid plans. A very good customer support, support answers questions within few minutes.

Cons

The contact /list importing is not the best. I tried several times to import csv files and keep giving the same error about headings name. Other similar platforms I have tried worked best in handling reading and uploading csv files.

Review Source: Capterra
 

Lucas from Stratecma (for NDB)
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

The process was quite simple. Typical email authentication required. Email delivery so/so.

Ease-of-use

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This software is quite economical per email sending, but the pricing monthly plan is slightly more steep than what you would expect for the feature set.
The statistics and click map is really good, though. Great feature.

Pros

The HTML builder is quite responsive and easy to use. Content loads fast on email clients. The interface is intuitive and you find your way to the different menus easily. Template -> Campaign -> list, etc..

Cons

The builder is somewhat limited in terms of spacing, and font management. You are required to do that via code. Also the pricing plans, seem quite difficult to mold since you don't really know until who you imported to your database.

Review Source: Capterra
 


March 2018

March 2018

Great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Haven't really got a chance to fully use it yet. Am still trying to import my data from mailchimp. But to everyone who has used them before, the reviews seems good! Looking forward to it.

Cons

Not as easy as mailchimp, but this would do. Hopefully things would improve over time and we get more features!

Review Source: Capterra
 

Tim from CedarLabs LLC.

March 2018

March 2018

Super affordable; cutting edge email technology

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Super affordable email campaign software.

Pros

I love that they've chosen a serverless, infinitely scalable architecture so I never have to worry about their ability to scale and meet my email campaign demands. What's more, their interface is intuitive and approachable, with a stellar email editing option. And most important -- this is an exceedingly affordable option to get start sending state-of-the-art email campaigns.

Cons

I've found a couple bugs when editing my email template that caused a little pain. I've also not found the customer support team to be available for chatting when I'm online.

Review Source: Capterra
 


February 2018

February 2018

Easy and quick to use

Ease-of-use

Functionality

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Pros

In a few minutes all the campaigns are ready to send. Easy to create remitents lists and an intuitive and nice UI.

Cons


The price based on reputation. The campaign reports are a bit simple. I hope they improve over time.

Review Source: Capterra
 

Claire from Creative services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

I am a new user. But I find Moonmail very user-friendly.

Ease-of-use

Functionality

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I am able to reach out to my client and send out newsletter to them quite frequently at a cheaper price.

Pros

Amazing delivery time, open ration is absolutely great. Interface s very user-friendly and the customer support is available on chat.

Cons

Takes long to review accounts and lists. The customer supprt is not available around the clock so users who live in different time zone are in disadvantage.

Review Source: Capterra
 

Phil from Vanished VPN PTY LTD

February 2018

February 2018

Just signed up, and writing this review in order to get the 50% discount offer

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Functionality

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Pros

Seems to be easy to use and setup. I've just signed up, and writing this review in order to get the 50% discount offer.

Cons

Tried to ask a few questions, but support are not available

Review Source: Capterra
 

Michele from Royalty Exchange
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

MoonMail set up and learning curve is very fast

Ease-of-use

Functionality

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Value for Money

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I can finally have a fast email marketing software at an affordable price tag

Pros

Set up is fast
Usability
Price tag
Design
Support
Comparation charts for alternative services
Explanation of all point of strenghts
Functionalities

Cons

Can't find so far one but it might lack some integration with other softwares and don't know people using it so I cant collect other feedbacks now

Review Source: Capterra
 

Frank from 2job

February 2018

February 2018

Excellent - Great price and very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

So far so good
Inboxes very well
Very straight forward use
Outstanding price
Great support that walks you through each step in setting up

Cons

Their editor is a bit unique
Don't have any real cons at this point but I will update should any arise

Review Source: Capterra
 

Carlos from microapps sl
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Moonmail is just what I needed, simple but efficient and intuitive. It gets the job done.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

- Awesome user experience
- Amazing support team
- Covers everything you need as an email marketer

Cons

The segments feature of the list management section needs to be more powerful, aside from that, everything else is a charm.

Review Source: Capterra
 


January 2018

January 2018

I receive same quality service for a lot better price than the bigger players in the market.

Ease-of-use

Functionality

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It really eased the process of sending our weekly emails.

Pros

It's very easy to use with a friendly welcoming interface. Very good value and quality-wise on par with the leaders of the industry.

Cons

I can't think of anything as a negative point, it does everything it needs to do for me with absolutely great ease.

Review Source: Capterra
 

Rocio from TELEPIENSO
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

It is the most powerful tool we have worked with so far. MoonMail offers unlimited campaigns.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

MoonMail has good pricing including all the necessary services for our business.
We have unlimited campaigns per month, unlimited subscribers by campaign. With
MoonMail we can store up to 25,000 subscribers. Other important reason is that we are having a premium support which really is helpful.

Cons

Maybe, something negative is that if you don´t know this software, you could not find easily on the internet. It is not stil very popular.

Review Source: Capterra
 

David from Mecachan SL
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Really simple and effective email marketing

Ease-of-use

Functionality

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Value for Money

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I got a simple tool that delivered all my emails to my subscribers inbox quickly and efficiently.

Pros

The tool is really simple and does the tool, all of our emails went into our subscribers inbox. Simple doesn't mean that it lacks any feature, because it has anything you need as a marketer

Cons

They could have some more events in automations. Apart from that, there's not much missing in the platform.

Review Source: Capterra
 


December 2017

December 2017

Very nice marketing tool which I would for sure recommend to everyone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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I can send my email campaigns just in a few seconds and to reach my customers almost instantly which is amazing.

Pros

Simplicity
Personalizable
Self explanatory
24/7 customer support
Simple and very useful reports
Great templates
Easy to manage recipients lists
Value for money

Review Source: Capterra