MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.

Reporting
Reporting
Reporting
Templates
Templates
Email statistics
Email statistics
Preview and send
Preview and send
Campaign list
Campaign list
Overview
Overview

Supported Operating System(s):

Web browser (OS agnostic)



81 Reviews of MoonMail

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 81 reviews

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Khalid from GLOBRES

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great app

Pros

This is a great app for emailing if they could provide it worldwide

Cons

That it's on beta tests and they still don't wanna provide it worldwide

Graciela from Leica Camera AG

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

great choice

easy to scale

Pros

The great affordable choice to get started.

Cons

Wish it also had other services with that price, like forms

Rai from Gregory Group

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

Really great service!

Pros

How quickly I was able to get into creating and editing email templates.

Cons

I have not yet experienced any negative aspects of this service.

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Moon mail is great

Pros

Easy to use and cost effective program. We got tired of using mailchimp.

Cons

Could be faster to use, but it's still pretty fast

Marco from UPC

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Excellent platform

Pros

Easy to learn, competitive price and nice interface

Cons

Variable pricing policy that is complicated to understand

Jan from Smartus.cz - shrnuti naucnych knih

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

MoonMail Review

I have tested many other applications and I choose Moonmail. I thing for the money I get creat service. Now I am testing the app if we can compoletely move from Mailchimp to Moonmail

Pros

Fo very little money (compared to other mailing servises) you get a great value.

Cons

Something the UX is confusing and help links did not work.

Melanie from Tech Copy Authority

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Pleasantly surprised by MoonMail

With MoonMail, I am solving the problem of sending mass communication to a backlog of subscribers who haven't heard from me. Once I am caught up, I will also be able to leverage the system to message new subscribers faster than before.

Pros

I liked that it worked well, they had great customer service, and it wasn't full of glitches and bugs like many of their competitors.

Cons

For me as with all of the other solutions I tried, the email template is the hardest part. Mostly because this is the most important part. I look forward to increasing my skill with this with help from MoonMail's customer service.

Apeksha from Events Services

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Not Satisfactory

Pros

The software is easy to use and creating templates is much easier compared to other platform.

Cons

The software has too many bugs. It automatically switches you to their free plan so you cannot send any campaigns. This keeps happening to my account at least thrice per week. I also faced an issue where my DKIM and domain verification settings were automatically erased twice resulting in a lot of down time. The Support team is slow to response and often unhelpful. The analytics features are not at par with other softwares such as Mailchimp, which is much cheaper.

Meghana from Componentbuy

Number of employees:  11-50 employees

Ease-of-use

Functionality

September 2018

Electronic component Distributors

Pros

Campaigns are good, they reach in time

Cons

Unless we take paid plan sender cannot be added.

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Best email software

Great for us with a small but growing newsletter subscription base.

Pros

Price and performance. What else is there?

Cons

Not much to dislike. The free option doesn't allow for anything more than a test being limited to 10 recipients.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

MoonMail is the perfect MailChimp Alternative

Pros

It's super simple, the UX/UI is awesome, and the price is much more affordable than MailChimp.

Cons

i think mailchimp is a bit more robust, but for what i'm doing (small business stuff), this works fine.

Andrea from Remote Consultant

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great small tool from a great small team

Pros

Moonmail is solid and relatively simple to use, plus the team behind is great.

Cons

Not major issues so far, maybe the email template builder could be a bit smoother.

Response: MoonMail, microapps

September 2018

Thanks for your review!

Natasha from Natasha Foster

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

First Time User

Am awaiting results

Pros

Easy interfance to use for someone who has limited technical ability.

Cons

Nothing yet! Still to send a campaign but happy so far.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Moonmail Review

For generalised email campaignits good

Pros

It's ease of use. Its simple and very eficient

Cons

There are no remarketing features in this software. Unable to track who opened or clicked the email. There is no exclusion list feature. Segmentation feature is also very weak. cant segment region specific emails. The template option selection is less as well.

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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great software.

Pros

It truly does it all. All the basic stuff.

Cons

It is very basic and simple. Id like to see more features.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Review

Pros

It looks nice, really easy to use. Great UX! Customer support is also great.

Cons

The only con is that you cannot try all the functions without upgrading your account.

Margott from Ducharme Consulting Pty Ltd

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Awesome software! So easy to use!

Highly recommended!

Pros

Ease-of-use
Customer service
Powerful software

Cons

I have not had any issues using MoonMail.

Renushara from bumbung.co

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

MoonMail helped increase our numbers

Pros

This platform made it very easy to produce attractive and interactive newsletters that is attention grabbing. You won't even need a lot of time as long as you have what you need prepared (branded images, gifs and so forth).

Cons

I do wish there were a lot more features that guided me through the process. I do believe the platform is considerably easy to use, but I also do believe there should be slightly more help with elements like the campaign list footers and so forth.

LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Tried it out after facing a debacle from another popular Mailing Service and it's good!

So far looks promising. Fingers crossed, hopefully it's our permanent solution

Pros

Demo looks good. Signing up for a Pro account now, lets see how it works after 2 months.

Cons

No Trial Account, demo doesn't let one send test emails etc

Jhojan from Construction

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Amazing Services!

Excellent!

Pros

It's so easy to use and very intuitive. There's no competition for Moonmail.

Cons

The pricing may be a bit confusing at the beggining.


Displaying 1 - 20 of 81 reviews