MoonMail Software


 

MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.

 

MoonMail - Reporting
 
  • MoonMail - Reporting
    Reporting
  • MoonMail - Templates
    Templates
  • MoonMail - Email statistics
    Email statistics
  • MoonMail - Preview and send
    Preview and send
  • MoonMail - Campaign list
    Campaign list
  • MoonMail - Overview
    Overview
Supported Operating System(s):
Web browser (OS agnostic)

25 Reviews of MoonMail

Showing 1-20 of 25

 

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Phil from Vanished VPN PTY LTD

February 2018

February 2018

Just signed up, and writing this review in order to get the 50% discount offer

Ease-of-use

Functionality

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Value for Money

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Pros

Seems to be easy to use and setup. I've just signed up, and writing this review in order to get the 50% discount offer.

Cons

Tried to ask a few questions, but support are not available

Review Source: Capterra
 

Michele from Royalty Exchange
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

MoonMail set up and learning curve is very fast

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I can finally have a fast email marketing software at an affordable price tag

Pros

Set up is fast
Usability
Price tag
Design
Support
Comparation charts for alternative services
Explanation of all point of strenghts
Functionalities

Cons

Can't find so far one but it might lack some integration with other softwares and don't know people using it so I cant collect other feedbacks now

Review Source: Capterra
 

Frank from 2job

February 2018

February 2018

Excellent - Great price and very easy to use

Ease-of-use

Functionality

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Pros

So far so good
Inboxes very well
Very straight forward use
Outstanding price
Great support that walks you through each step in setting up

Cons

Their editor is a bit unique
Don't have any real cons at this point but I will update should any arise

Review Source: Capterra
 

Carlos from microapps sl
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Moonmail is just what I needed, simple but efficient and intuitive. It gets the job done.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Pros

- Awesome user experience
- Amazing support team
- Covers everything you need as an email marketer

Cons

The segments feature of the list management section needs to be more powerful, aside from that, everything else is a charm.

Review Source: Capterra
 


January 2018

January 2018

I receive same quality service for a lot better price than the bigger players in the market.

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It really eased the process of sending our weekly emails.

Pros

It's very easy to use with a friendly welcoming interface. Very good value and quality-wise on par with the leaders of the industry.

Cons

I can't think of anything as a negative point, it does everything it needs to do for me with absolutely great ease.

Review Source: Capterra
 

Rocio from TELEPIENSO
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

It is the most powerful tool we have worked with so far. MoonMail offers unlimited campaigns.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

MoonMail has good pricing including all the necessary services for our business.
We have unlimited campaigns per month, unlimited subscribers by campaign. With
MoonMail we can store up to 25,000 subscribers. Other important reason is that we are having a premium support which really is helpful.

Cons

Maybe, something negative is that if you don´t know this software, you could not find easily on the internet. It is not stil very popular.

Review Source: Capterra
 

David from Mecachan SL
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Really simple and effective email marketing

Ease-of-use

Functionality

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I got a simple tool that delivered all my emails to my subscribers inbox quickly and efficiently.

Pros

The tool is really simple and does the tool, all of our emails went into our subscribers inbox. Simple doesn't mean that it lacks any feature, because it has anything you need as a marketer

Cons

They could have some more events in automations. Apart from that, there's not much missing in the platform.

Review Source: Capterra
 


December 2017

December 2017

Very nice marketing tool which I would for sure recommend to everyone

Ease-of-use

Functionality

Product Quality

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Value for Money

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I can send my email campaigns just in a few seconds and to reach my customers almost instantly which is amazing.

Pros

Simplicity
Personalizable
Self explanatory
24/7 customer support
Simple and very useful reports
Great templates
Easy to manage recipients lists
Value for money

Review Source: Capterra
 

Carlos from Technology Services

December 2017

December 2017

The easiest email marketing platform I've ever tried

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Overall: Super fast dashboard, easy to upload lists, easy to manage templates and campaigns. Liquid syntax for meta tags is awesome!

Pros

Super fast dashboard, easy to upload lists, easy to manage templates and campaigns. Liquid syntax for meta tags is awesome!

Cons

Few automations.

Review Source: Capterra
 


November 2017

November 2017

Really poor support - they just don't care!

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
Usability
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Pros

Its a mailchimp rip off - the interface is essentially lifted from mailchimp so there is no learning curve.

Cons

Really really bad support. Do not trust their migration team. Lackadaisical, not interested in reading support tickets, take days to come back to you and don't do a proper job. The negative reviews seem right, the other don't seem legit.

Review Source: Capterra
 

Miguel from Market Research

November 2017

November 2017

Interesting product but at a very early stage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Easy to setup and cheap, scalable and integrated with AWS. It allows to configure every aspect to guarantee higher email deliverability.

Cons

It doesn't allow to see how opens, read or clicks on your emails. That is a pretty basic functionality and is missing.

It doesn't allow to use segments in the mailing campaigns, so it doesn't make sense to be able to create them.

It doesn't allows multiple filters of the same type when creating segments, so only one condition per field is allowed.

Basically it is an early stage product with a good minimum viable feature to send emails over AWS SES.

Review Source: Capterra
 

Gary from Punch Media

September 2017

September 2017

As bad as it gets

Ease-of-use

Functionality

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Support

None

Cons

Clueless support, at every juncture the operator was unhelpful and took many days to respond to the most basic of issues

Review Source: Capterra
 

Christy from Sand Hill

September 2017

September 2017

Illegally charged after multiple requests to cancel account. I don't recommend this software.

Ease-of-use

Functionality

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Pros

It is easy to use. The interface is intuitive. The software can handle sending high volume email. Pricing is reasonable.

Cons

The business practices are insane. We deleted a credit card from the website but it was still illegally charged. Multiple requests to cancel the account were denied.

Review Source: Capterra
 

Saravanan from Vembu

June 2017

June 2017

It's very difficult to identify the option available on Moonmail. Not user-friendly.

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Pros

Scheduling option in Moonmail is very good and useful for email marketer who has customers in other countries.

Cons

User Interface of the moonmail is very difficult to use. Even after watching demo video I could not be in a clear way of using moonmail.

Review Source: Capterra
 

M. from NEEDO SPORTS INDUSTRIES LTD.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Comments about Moonmail

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
Usability
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Moonmail is good software. Still I have not used it properly due to busy. Hope, it will accomplish needs & objectives of customers for marketing purpose with best of luck.

Pros

Very simple & very easy to use.

Cons

No specific,....

Advice to Others

Try to make it more powerful like other competitors

Review Source: Capterra
 

Felix from Tripcendo
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

An Amazing Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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I didn't buy the product but I tried the free version where I insert my excel sheets. Damn it's so good! It immediately works on my MailChimp after clearing the lists.

Pros

Easy to use.

Cons

Limits my email uploaded :(

Advice to Others

Nope it's good!

Review Source: Capterra
 

Yvan from gorgeousboutique

March 2017

March 2017

Great app!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Over all, It's very easy to use in its simplest form. I am awaiting to see the clicks ratio from new customers. As of right now, the clicks are not showing yet.

Review Source: Capterra
 

Aneta from IAESTE

December 2016

December 2016

Great email marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Easy to use, clean dashboard, reputation review, and fast sending. MoonMail is great tool for email marketing.

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2016

December 2016

 

Thanks!

 

Aneta from Microapps

December 2016

December 2016

New easy email marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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MoonMail is easy to use, clear dashboard, reports and reputation review- everything that I need for successful email marketing campaigns to be done.

Review Source: Capterra
 

Alfonso from Grupo Fronde

December 2016

December 2016

Great interface and flexible pricing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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The UI is so simple and well defined that you can browse through the full app very easy since day 1 and the pricing is extremely flexible so I don't have to worry if a have a ¿lazy¿ month because I just the pay the monthly fee, which is pretty low. Great support.

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2016

December 2016

 

Thanks!