MoonMail Software


 

MoonMail is a cloud-based email marketing tool suitable for small to midsize companies in all industries, particularly marketing agencies, designers and developers. Key features include configurable email templates, email automation and reporting.

Users can configure built-in email marketing templates using a drag-and-drop editor. Templates can include email-validation features and interactive email headers. MoonMail also provides automated email bounce management, complaint tracking and spam reports.

The software operates using Amazon AWS, but an Amazon AWS account is not required to use MoonMail. Users can also import data from MailChimp.

Support is available in several languages. Pricing is per month.

 

MoonMail - Reporting
 
  • MoonMail - Reporting
    Reporting
  • MoonMail - Templates
    Templates
  • MoonMail - Email statistics
    Email statistics
  • MoonMail - Preview and send
    Preview and send
  • MoonMail - Campaign list
    Campaign list
  • MoonMail - Overview
    Overview
Supported Operating System(s):
Web browser (OS agnostic)

16 Reviews of MoonMail

Showing 1-16 of 16

 

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November 2017

November 2017

Really poor support - they just don't care!

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Functionality

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Pros

Its a mailchimp rip off - the interface is essentially lifted from mailchimp so there is no learning curve.

Cons

Really really bad support. Do not trust their migration team. Lackadaisical, not interested in reading support tickets, take days to come back to you and don't do a proper job. The negative reviews seem right, the other don't seem legit.

Review Source: Capterra
 

Miguel from Market Research

November 2017

November 2017

Interesting product but at a very early stage

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Pros

Easy to setup and cheap, scalable and integrated with AWS. It allows to configure every aspect to guarantee higher email deliverability.

Cons

It doesn't allow to see how opens, read or clicks on your emails. That is a pretty basic functionality and is missing.

It doesn't allow to use segments in the mailing campaigns, so it doesn't make sense to be able to create them.

It doesn't allows multiple filters of the same type when creating segments, so only one condition per field is allowed.

Basically it is an early stage product with a good minimum viable feature to send emails over AWS SES.

Review Source: Capterra
 

Gary from Punch Media

September 2017

September 2017

As bad as it gets

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None

Cons

Clueless support, at every juncture the operator was unhelpful and took many days to respond to the most basic of issues

Review Source: Capterra
 

Christy from Sand Hill

September 2017

September 2017

Illegally charged after multiple requests to cancel account. I don't recommend this software.

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Pros

It is easy to use. The interface is intuitive. The software can handle sending high volume email. Pricing is reasonable.

Cons

The business practices are insane. We deleted a credit card from the website but it was still illegally charged. Multiple requests to cancel the account were denied.

Review Source: Capterra
 

Saravanan from Vembu

June 2017

June 2017

It's very difficult to identify the option available on Moonmail. Not user-friendly.

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Pros

Scheduling option in Moonmail is very good and useful for email marketer who has customers in other countries.

Cons

User Interface of the moonmail is very difficult to use. Even after watching demo video I could not be in a clear way of using moonmail.

Review Source: Capterra
 

M. from NEEDO SPORTS INDUSTRIES LTD.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Comments about Moonmail

Ease-of-use

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Moonmail is good software. Still I have not used it properly due to busy. Hope, it will accomplish needs & objectives of customers for marketing purpose with best of luck.

Pros

Very simple & very easy to use.

Cons

No specific,....

Advice to Others

Try to make it more powerful like other competitors

Review Source: Capterra
 

Felix from Tripcendo
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

An Amazing Product

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I didn't buy the product but I tried the free version where I insert my excel sheets. Damn it's so good! It immediately works on my MailChimp after clearing the lists.

Pros

Easy to use.

Cons

Limits my email uploaded :(

Advice to Others

Nope it's good!

Review Source: Capterra
 

Yvan from gorgeousboutique

March 2017

March 2017

Great app!

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Over all, It's very easy to use in its simplest form. I am awaiting to see the clicks ratio from new customers. As of right now, the clicks are not showing yet.

Review Source: Capterra
 

Aneta from IAESTE

December 2016

December 2016

Great email marketing tool

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Easy to use, clean dashboard, reputation review, and fast sending. MoonMail is great tool for email marketing.

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2016

December 2016

 

Thanks!

 

Aneta from Microapps

December 2016

December 2016

New easy email marketing tool

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MoonMail is easy to use, clear dashboard, reports and reputation review- everything that I need for successful email marketing campaigns to be done.

Review Source: Capterra
 

Alfonso from Grupo Fronde

December 2016

December 2016

Great interface and flexible pricing

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The UI is so simple and well defined that you can browse through the full app very easy since day 1 and the pricing is extremely flexible so I don't have to worry if a have a ¿lazy¿ month because I just the pay the monthly fee, which is pretty low. Great support.

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2016

December 2016

 

Thanks!

 

Dmitriy from freelancer

December 2016

December 2016

Very powerful and extremely cheap service

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Good interface, very fast, easy to start using, extremely cheap in comparison to other similar services. A bit limited in functionality but rapidly growing. Ability to use your AWS account is a crucial point for me.

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2016

December 2016

 

Thanks!

 

David from -
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Simplest email marketing tool and great support

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It's the best email marketing tool I found so far, emails get to my subscriber's inbox and that's all I care about. Also, they've got a great customer support, they helped me a lot to set up stuff like DKIM and SPF, and that really matters! Thanks, guys!

Pros

Simplicity, deliverability, price, and support

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2016

December 2016

 

Thanks!

 

Milan from Barrington Crawford
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Spectacular

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Amazing piece of software. Easy to use, super fast, got my Black Friday campaign out within 10mins and got 201% revenue than regular day. LOVE IT!

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2016

December 2016

 

Thanks!

 

Charles from ZumbaShop

November 2016

November 2016

Great value

Ease-of-use

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All in all, the best email marketing tool I've tried this 2016. Incredible value! Cannot understand why there's so many really expensive tools out there, when tools like this one do the same for 4 times less $$.

Review Source: Capterra

  Response: MoonMail, microapps

Date: December 2016

December 2016

 

Thanks!

 

Ivana from microapps sl
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

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Support
Source: GetApp