All nuevoMailer Reviews

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Britt

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

For Advanced and Demanding Email Marketers

I'm sending out daily emails to my four lists with nuevoMailer. It goes smoothly, fast, and with reliable deliverability. I'm a super-user and I love how flexible the software is. Also, I've used support a lot, and the creator of nuevoMailer has always been very helpful.

PROS

I love that you can do almost anything you want with nuevoMailer. You can add your own tags to subscribers, you can filter by them, you can combine as many lists as you want when you send emails, and many other advanced features that professional email marketers need. I also love that the code is clean. When I check my email I get a 10/10 score, because the code is valid, and I can send both clean text and HTML emails. Clean code means fewer emails that are going to spam and better reputation for the emails. With a self-hosted autoresponder I'm in full control. You can use SMTP services with nuevoMailer or your own server (with a good reputation). I use my own server, so I don't pay extra for sending emails. And my delivery is good. I rarely have bounces.

CONS

I love that you can do almost everything you like with nuevoMailer. That does have a price, though. You can do all kinds of filtering and a few of these are click-and-choose. If you want to do the most advanced stuff, you must know some SQL. I struggle with that, but luckily the creator of nuevoMailer has been most helpful.

Reasons for switching to nuevoMailer

I've written a long blog post about why I switched from arpReach in 2016. Bad customer service back then, things that stopped working and broken promises about it being added back in the next update.

Alexa

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Nuevo Mailer is by far the best standalone marketing email solution out there

I've been managing marketing emails for one of my clients using Nuevo mailer for the last 4 years. I installed the software on my client's server, set up the SMTP mail server, installed DKIM, DMARC, SPF records, set up marketing campaigns, developed custom HTML based email templates, installed a subscribe form on my client's website, and scheduled regular campaign sends.

PROS

I've used Nuevo Mailer now for 6 years and like everything about it. I especially love that it is a standalone PHP-based software that I can host on my own server and that there are no limits to how many emails I can send. Panos, the creator of Nuevo mailer, is a very talented software engineer whose coding skills are top notch. He ensures that his customers always get the best options to guarantee inbox delivery of their marketing emails. His help menu is super detailed and allows even a novice to learn, understand, and successfully install the program. I've used this program for my client over the last 4 years and it helped grow her business 20% per year. I highly recommend this software!

CONS

Nothing. I love everything about it. There are no cons.

Reason for choosing nuevoMailer

I chose Nuevo Mailer because there are no sending limits or extra costs associated when sending more than 2,000 emails. My client usually send over 10,000 emails per campaign.

Anonymous

11-50 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2020

Newsletter software that you can own

Once a year or so I like to send out a newsletter and keep control over my mailing lists I aave been a user for many years.

PROS

This software has many features and does what we need . I can keep mailing lists have have bounce back support set up mailing timings most everything that you could ask for.

CONS

Sometimes the software can be difficult to setup if you are not a coder or administrator

Reason for choosing nuevoMailer

This software has a reasonable price and does what I need but best of all is [SENSITIVE CONTENT HIDDEN] the developer he is very friendly and responds quickly.I am not skilled with software and he has helped me several times with questions and upgrades etc.He is open to ideas for new features for future versions.

Paul

Sports, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

The best email marketing software I found

The customer support is incredible. I receive a response from the developer normally in less than 12 hours (time zone difference is the main reason for the delay), and sometimes within an hour when it is not the developer's sleeping time. I've been using nuevoMailer for over four years and I have no reason to look for an alternative program.

PROS

I prefer to own, host, and be able to customize an email marketing program rather than be at the mercy of a monthly contract. The installation guide was thorough and easy to follow. I've offered suggestions on features I would like and was pleasantly surprised they were implemented.

CONS

Some minor feature functionalities have been changed; I preferred the prior but this is minor.

Reasons for switching to nuevoMailer

ActiveCampaign changed from being able to host the software to a monthly fee, so I was going to leave them. In addition, purchasing ActiveCampaign was MUCH MORE EXPENSIVE than neuvoMailer and did not have the stellar customer service that nuevoMailer has.

Dror

Sports, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The best straightforward mass emailing software

Create newsletters, campaigns, automations with and without the API, personalized messages with flexible dynamic dynamic content per recipient.Amazing!

PROS

Flexibile and straightforward approach that enables endless functionalities with the best support ever. The support is so good and fast that the outcome is very nice projects done very fast with very little code.

CONS

Not actually a Con as this is the type of product it is. The support documentation is very technical so it you need to go through a longer learning period than usual - but then you are able to do so much more.

Reason for choosing nuevoMailer

I knew that we need a full control of the product, full API capabilities while running with low monthly fees for unlimited number of recipients.

Reasons for switching to nuevoMailer

Needed to update to the latest trends with a very fast changing world.

Larry

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

A Reliable EDM Workhorse

For that competitive price paid for, it rivals some of the more expensive solutions with comparable solutions. Very well though-out all-in-one solution for marketers managing a huge list and sending emails out via Amazon SES.

PROS

The stability in handling huge mailing list sets it apart from the other self hosted EDM applications in the market.

CONS

The UI could use a facelift, but an acceptable trade-off considering the mature and well-developed functionality of the software.

Reason for choosing nuevoMailer

I can choose to host my mail application in the server location that complies with my data privacy laws.

Lisa

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

NuevoMailer is the Way To Go

I'm grateful I found nuevoMailer...spent a long time hunting for it! The installation was easy. The software's instructions are utterly complete, well-written and easy to follow. That alone has been really amazing. When I needed help with a technical integration issue with another software, nuevoMailer's developer was right there for me, always. NuevoMailer works better than the top-tier service we used to pay for, which periodically deleted what we'd just been working on for an hour or so! NuevoMailer, on the other hand, frequently SAVES your work, so you don't wind up wasting your time. You can make unlimited lists, unlimited campaigns. Unlimited drip sequences, special blast emails, triggered emails. You have an email editor with preloaded templates for html emails, or you can use plain text, or both. You can also use your own images and your own templates. You can create custom fields, surveys, custom email forms. You are in charge of how things are sent, when they're sent, and how many per unit of time. You can customize every single list, if you want. You have granular control over everything, including subscribes and unsubscribes, which reply email you want used for each list, etc. The amazing thing is, you buy nuevoMailer once, and then you use it unlimitedly from there on out. Brilliant product.

PROS

Unlimited drip emails capability. Unlimited lists. Unlimited subscribers. You choose whether single or double-optin. Sophisticated fine control on every aspect of what you're doing. CLEAR, EASY, COMPLETE instructions. Perfect English. What you need to know, stated to perfection. One low price and you're done. That's it!

CONS

The recent update to the software has probably already handled this, but I've sometimes had to go into the html of the email (one click on the icon in the editor and you're there) and delete some extra code that made some between-paragraph spacing irregular. (I had to do that with the other paid service I used, too.)

Reason for choosing nuevoMailer

The free or reasonable options I found never offered drip email capability. Or you paid escalating amounts monthly!

Reasons for switching to nuevoMailer

NuevoMailer was everything I was looking for. You have your own sophisticated service...and you own it!

Jan

Internet, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Best solution I found to self-hosted email marketing

It does what I need it do very well. It accepts a complicated template with images as a zip file, doesn't change it and sends it fast, delivering good stats and delivery reports. Price is very good especially if you compare it with cloud based alternatives.

PROS

Self hosting lets me lower the costs significantly. I am using a custom template generation pipeline using mjml.io and easily import zip files into nuevoMailer. Thanks to a multithreaded sending I can send 2400 emails per minute on a single server. API allows for integration with the rest of the stack.

CONS

Setup is difficult, especially if you need to optimise for speed of the delivery, some options are not clear, and documentation is sparse. Self hosted platforms seem to be less and less popular, because setting up smtp servers is getting more and more difficult and email delivery performance is difficult. But it's so much cheaper...

Reason for choosing nuevoMailer

It works well and the price is good.

Reasons for switching to nuevoMailer

Because IEM died...

Silver

Financial Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Great!

Perfect. Does everything it is supposed to.

PROS

Integrating was easy. API access for adding/removing subscribers.

CONS

Software is close to perfect but setting up sendmail or postfix can be difficult. Maybe add some instructions somewhere about this.

Reasons for switching to nuevoMailer

AC is expensive.

Peter

Human Resources, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

nuevoMailer is a Great Value

For about two years now I have been using nuevoMailer and have found it to be very reliable, easy to use and fast. In the past, I have used several online and self-hosted platforms and nuevoMailer is by far the most cost effective way to go. For several years prior to using nuevoMailer, I used another competitive self-hosted email platform that was easily 3 times the cost of nuevoMailer and did not have all the features that this platform offers. One of the most important features that persuaded me to select nuevoMailer was its integration with Amazon AWS for sending emails through the Amazon server. To be able to send email campaigns though Amazon has proven to maximize deliverability and reliability. To me this is a huge game changer and few self-hosted platforms offer this flexibility. I would highly recommend this email software platform.

PROS

I like the stability and flexibility to use various email servers of my choice.

CONS

List management takes some time to master. It could be more intuitive.

Reason for choosing nuevoMailer

It was the easiest to install and maintain plus had more features than others.

Reasons for switching to nuevoMailer

Cost and the ability to use Amazon AWS.

Becky

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Great Value & Support

PROS

This provides a lot of great functionality at a very affordable price. The support has been REALLY GREAT!! Always a quick response with good information, and open to input for new functions. I am still finding new ways to use this application as I move forward with learning all of the ability that it has.

CONS

Sometimes the documentation is a bit confusing, or doesn't provide information on all of the functionality that exists. However, I have been able to resolve this by reaching out for support and clarifying and/or asking questions.

Doug

Retail, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Powerful and Easy to Use Email Marketing Software

Our email list is quite large so we were looking for a high quality, versatile solution to market to our customers. nuevoMailer more than met our requirements at a very reasonable cost. Since it is self hosted, it has allowed us to send frequent emails without the expense associated with commercial subscription software. For the very few issues we've encountered, support has been very quick and all issues quickly rectified. We've been a customer for 11 years.

PROS

Self hosted, easy to use software. Support over the years has been some of the best of any software that I've used.

CONS

None - we have no cons at all with this software.

Reason for choosing nuevoMailer

Full featured, very versatile and self hosted. Very affordable.

Eric

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Product is Good - Support is Second To None!

Very happy with the experience! The support team went above and beyond to make sure we had everything we needed.

PROS

It is an inexpensive mailing solution that works off our server and AWS account. The software does what is supposed to and the support is outstanding! Not only did they help us get everything set up (at no extra charge), but they even proactively checked back with us to make sure it was working. The support was so fast that we had trouble keeping up with it :)

CONS

It does require some technical know how to get started. However, the support I receieved made this a complete non-issue

Pankaj

Information Technology and Services, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

An awesome mailing application

It was a great experience to use this software. The support from Panos is also fantastic.

PROS

the application is easy to install and the interface is easy to use.

CONS

If you have your own servers this application cost you very affordable.

Edward

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2016

Fantastic Support and Product

I own https://www.shanemp.com and have used a variety of email programs which have all had problems. nuevoMailer is a huge relief to have. I've been in business for 16 years and can say this company has one of the best support staff. They are VERY detailed with responses and have helped tremendously.

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