All nuevoMailer Reviews
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Britt
Writing and Editing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
For Advanced and Demanding Email Marketers
I'm sending out daily emails to my four lists with nuevoMailer. It goes smoothly, fast, and with reliable deliverability. I'm a super-user and I love how flexible the software is. Also, I've used support a lot, and the creator of nuevoMailer has always been very helpful.
PROSI love that you can do almost anything you want with nuevoMailer. You can add your own tags to subscribers, you can filter by them, you can combine as many lists as you want when you send emails, and many other advanced features that professional email marketers need. I also love that the code is clean. When I check my email I get a 10/10 score, because the code is valid, and I can send both clean text and HTML emails. Clean code means fewer emails that are going to spam and better reputation for the emails. With a self-hosted autoresponder I'm in full control. You can use SMTP services with nuevoMailer or your own server (with a good reputation). I use my own server, so I don't pay extra for sending emails. And my delivery is good. I rarely have bounces.
CONSI love that you can do almost everything you like with nuevoMailer. That does have a price, though. You can do all kinds of filtering and a few of these are click-and-choose. If you want to do the most advanced stuff, you must know some SQL. I struggle with that, but luckily the creator of nuevoMailer has been most helpful.
Reasons for switching to nuevoMailer
I've written a long blog post about why I switched from arpReach in 2016. Bad customer service back then, things that stopped working and broken promises about it being added back in the next update.
Alexa
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Nuevo Mailer is by far the best standalone marketing email solution out there
I've been managing marketing emails for one of my clients using Nuevo mailer for the last 4 years. I installed the software on my client's server, set up the SMTP mail server, installed DKIM, DMARC, SPF records, set up marketing campaigns, developed custom HTML based email templates, installed a subscribe form on my client's website, and scheduled regular campaign sends.
PROSI've used Nuevo Mailer now for 6 years and like everything about it. I especially love that it is a standalone PHP-based software that I can host on my own server and that there are no limits to how many emails I can send. Panos, the creator of Nuevo mailer, is a very talented software engineer whose coding skills are top notch. He ensures that his customers always get the best options to guarantee inbox delivery of their marketing emails. His help menu is super detailed and allows even a novice to learn, understand, and successfully install the program. I've used this program for my client over the last 4 years and it helped grow her business 20% per year. I highly recommend this software!
CONSNothing. I love everything about it. There are no cons.
Reason for choosing nuevoMailer
I chose Nuevo Mailer because there are no sending limits or extra costs associated when sending more than 2,000 emails. My client usually send over 10,000 emails per campaign.
Anonymous
11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2020
Newsletter software that you can own
Once a year or so I like to send out a newsletter and keep control over my mailing lists I aave been a user for many years.
PROSThis software has many features and does what we need . I can keep mailing lists have have bounce back support set up mailing timings most everything that you could ask for.
CONSSometimes the software can be difficult to setup if you are not a coder or administrator
Reason for choosing nuevoMailer
This software has a reasonable price and does what I need but best of all is [SENSITIVE CONTENT HIDDEN] the developer he is very friendly and responds quickly.I am not skilled with software and he has helped me several times with questions and upgrades etc.He is open to ideas for new features for future versions.
Paul
Sports, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
The best email marketing software I found
The customer support is incredible. I receive a response from the developer normally in less than 12 hours (time zone difference is the main reason for the delay), and sometimes within an hour when it is not the developer's sleeping time. I've been using nuevoMailer for over four years and I have no reason to look for an alternative program.
PROSI prefer to own, host, and be able to customize an email marketing program rather than be at the mercy of a monthly contract. The installation guide was thorough and easy to follow. I've offered suggestions on features I would like and was pleasantly surprised they were implemented.
CONSSome minor feature functionalities have been changed; I preferred the prior but this is minor.
Reasons for switching to nuevoMailer
ActiveCampaign changed from being able to host the software to a monthly fee, so I was going to leave them. In addition, purchasing ActiveCampaign was MUCH MORE EXPENSIVE than neuvoMailer and did not have the stellar customer service that nuevoMailer has.
Dror
Sports, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
The best straightforward mass emailing software
Create newsletters, campaigns, automations with and without the API, personalized messages with flexible dynamic dynamic content per recipient.Amazing!
PROSFlexibile and straightforward approach that enables endless functionalities with the best support ever. The support is so good and fast that the outcome is very nice projects done very fast with very little code.
CONSNot actually a Con as this is the type of product it is. The support documentation is very technical so it you need to go through a longer learning period than usual - but then you are able to do so much more.
Reason for choosing nuevoMailer
I knew that we need a full control of the product, full API capabilities while running with low monthly fees for unlimited number of recipients.
Reasons for switching to nuevoMailer
Needed to update to the latest trends with a very fast changing world.
Larry
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
A Reliable EDM Workhorse
For that competitive price paid for, it rivals some of the more expensive solutions with comparable solutions. Very well though-out all-in-one solution for marketers managing a huge list and sending emails out via Amazon SES.
PROSThe stability in handling huge mailing list sets it apart from the other self hosted EDM applications in the market.
CONSThe UI could use a facelift, but an acceptable trade-off considering the mature and well-developed functionality of the software.
Reason for choosing nuevoMailer
I can choose to host my mail application in the server location that complies with my data privacy laws.
Lisa
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
NuevoMailer is the Way To Go
I'm grateful I found nuevoMailer...spent a long time hunting for it! The installation was easy. The software's instructions are utterly complete, well-written and easy to follow. That alone has been really amazing. When I needed help with a technical integration issue with another software, nuevoMailer's developer was right there for me, always. NuevoMailer works better than the top-tier service we used to pay for, which periodically deleted what we'd just been working on for an hour or so! NuevoMailer, on the other hand, frequently SAVES your work, so you don't wind up wasting your time. You can make unlimited lists, unlimited campaigns. Unlimited drip sequences, special blast emails, triggered emails. You have an email editor with preloaded templates for html emails, or you can use plain text, or both. You can also use your own images and your own templates. You can create custom fields, surveys, custom email forms. You are in charge of how things are sent, when they're sent, and how many per unit of time. You can customize every single list, if you want. You have granular control over everything, including subscribes and unsubscribes, which reply email you want used for each list, etc. The amazing thing is, you buy nuevoMailer once, and then you use it unlimitedly from there on out. Brilliant product.
PROSUnlimited drip emails capability. Unlimited lists. Unlimited subscribers. You choose whether single or double-optin. Sophisticated fine control on every aspect of what you're doing. CLEAR, EASY, COMPLETE instructions. Perfect English. What you need to know, stated to perfection. One low price and you're done. That's it!
CONSThe recent update to the software has probably already handled this, but I've sometimes had to go into the html of the email (one click on the icon in the editor and you're there) and delete some extra code that made some between-paragraph spacing irregular. (I had to do that with the other paid service I used, too.)
Reason for choosing nuevoMailer
The free or reasonable options I found never offered drip email capability. Or you paid escalating amounts monthly!
Reasons for switching to nuevoMailer
NuevoMailer was everything I was looking for. You have your own sophisticated service...and you own it!
Jan
Internet, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Best solution I found to self-hosted email marketing
It does what I need it do very well. It accepts a complicated template with images as a zip file, doesn't change it and sends it fast, delivering good stats and delivery reports. Price is very good especially if you compare it with cloud based alternatives.
PROSSelf hosting lets me lower the costs significantly. I am using a custom template generation pipeline using mjml.io and easily import zip files into nuevoMailer. Thanks to a multithreaded sending I can send 2400 emails per minute on a single server. API allows for integration with the rest of the stack.
CONSSetup is difficult, especially if you need to optimise for speed of the delivery, some options are not clear, and documentation is sparse. Self hosted platforms seem to be less and less popular, because setting up smtp servers is getting more and more difficult and email delivery performance is difficult. But it's so much cheaper...
Reason for choosing nuevoMailer
It works well and the price is good.
Reasons for switching to nuevoMailer
Because IEM died...
Silver
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great!
Perfect. Does everything it is supposed to.
PROSIntegrating was easy. API access for adding/removing subscribers.
CONSSoftware is close to perfect but setting up sendmail or postfix can be difficult. Maybe add some instructions somewhere about this.
Reasons for switching to nuevoMailer
AC is expensive.
Peter
Human Resources, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
nuevoMailer is a Great Value
For about two years now I have been using nuevoMailer and have found it to be very reliable, easy to use and fast. In the past, I have used several online and self-hosted platforms and nuevoMailer is by far the most cost effective way to go. For several years prior to using nuevoMailer, I used another competitive self-hosted email platform that was easily 3 times the cost of nuevoMailer and did not have all the features that this platform offers. One of the most important features that persuaded me to select nuevoMailer was its integration with Amazon AWS for sending emails through the Amazon server. To be able to send email campaigns though Amazon has proven to maximize deliverability and reliability. To me this is a huge game changer and few self-hosted platforms offer this flexibility. I would highly recommend this email software platform.
PROSI like the stability and flexibility to use various email servers of my choice.
CONSList management takes some time to master. It could be more intuitive.
Reason for choosing nuevoMailer
It was the easiest to install and maintain plus had more features than others.
Reasons for switching to nuevoMailer
Cost and the ability to use Amazon AWS.
Becky
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great Value & Support
This provides a lot of great functionality at a very affordable price. The support has been REALLY GREAT!! Always a quick response with good information, and open to input for new functions. I am still finding new ways to use this application as I move forward with learning all of the ability that it has.
CONSSometimes the documentation is a bit confusing, or doesn't provide information on all of the functionality that exists. However, I have been able to resolve this by reaching out for support and clarifying and/or asking questions.
Doug
Retail, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Powerful and Easy to Use Email Marketing Software
Our email list is quite large so we were looking for a high quality, versatile solution to market to our customers. nuevoMailer more than met our requirements at a very reasonable cost. Since it is self hosted, it has allowed us to send frequent emails without the expense associated with commercial subscription software. For the very few issues we've encountered, support has been very quick and all issues quickly rectified. We've been a customer for 11 years.
PROSSelf hosted, easy to use software. Support over the years has been some of the best of any software that I've used.
CONSNone - we have no cons at all with this software.
Reason for choosing nuevoMailer
Full featured, very versatile and self hosted. Very affordable.
Eric
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Product is Good - Support is Second To None!
Very happy with the experience! The support team went above and beyond to make sure we had everything we needed.
PROSIt is an inexpensive mailing solution that works off our server and AWS account. The software does what is supposed to and the support is outstanding! Not only did they help us get everything set up (at no extra charge), but they even proactively checked back with us to make sure it was working. The support was so fast that we had trouble keeping up with it :)
CONSIt does require some technical know how to get started. However, the support I receieved made this a complete non-issue
Pankaj
Information Technology and Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
An awesome mailing application
It was a great experience to use this software. The support from Panos is also fantastic.
PROSthe application is easy to install and the interface is easy to use.
CONSIf you have your own servers this application cost you very affordable.
Edward
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed January 2016
Fantastic Support and Product
I own https://www.shanemp.com and have used a variety of email programs which have all had problems. nuevoMailer is a huge relief to have. I've been in business for 16 years and can say this company has one of the best support staff. They are VERY detailed with responses and have helped tremendously.