Omnisend software


145 reviews(5.0/5)
145 reviews(5.0/5)

Ominsend is a cloud-based email marketing solution for small and midsize ecommerce businesses. It helps users to design email campaigns, review their performance and manage their interactions with visitors and customers.

Omnisend features built-in forms that capture visitor information which helps users to personalize messages and provide visitors with different incentives and discounts. The solution also offers customer experience functionalities such as cart recovery, order confirmation, order follow up, birthday emails and more.

Subscriber segmentation tools allow users to send targeted messages to specific groups. A built-in content editor is also included. Users can generate reports based on real-time analytics, and integrations with Shopify, Tictail, Magneto, WooCommerce, PrestaShop and other ecommerce platforms are supported.

Services are offered on a monthly subscription basis that includes support via email, live chat and an online knowledge base.

Supported Operating System(s):
Web browser (OS agnostic)

145 Reviews of Omnisend

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  • Jose from ResetLift

    Number of employees: 2-10 employees

    September 2018

    Fantastic Email Marketing tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great for my small business and with the automation emails.

    Cons

    i have not find yet a cons on this software yet

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Elena from Recess Ready

    Number of employees: 2-10 employees

    September 2018

    Great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was very intuitive and the emails professional. Easy to use and great customer service.

    Cons

    Auto emails require a little more work than expected.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Omnisend

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Omnisend is great with syncing into my shopify and has made my life very easy

    Pros

    The automation. It syncs great into my shopify account

    Cons

    Nothing the app is great and has made my life very easy

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mike from overland recreation

    Number of employees: 1 employee

    September 2018

    good starter

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    good

    Pros

    Easy to use. Good instructions.

    Cons

    wish there was a more basic layout for emails. Didn't really like any of the options provided

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Steven from Top5Gadgets

    Number of employees: 1 employee

    September 2018

    Excellent!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to configure and use and very effective up to now.

    Cons

    Nothing. Everything is just perfect! Highly recommended.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ariana from King Ari Cosmetics

    Number of employees: 1 employee

    September 2018

    From a Small Business Owner

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I wish there was a survey option with the free version, or maybe I didn't take advantage of it if there is one. However, if it is included in the paid version I would surely buy. It's important to collect feedback from customers to make sure your emails aren't annoying or to overall see their review and what they expect from your company.

    Pros

    I liked the professional templates that helped me achieve the EXACT look I was going for. Literally I drew up my thoughts, checked out their template, and there was the one I needed. If I wanted I could easily add pictures and links and move their template around to suit my needs. I also like the stats it sends you such as who clicked, who shopped, how much money was made, etc.

    Cons

    Starting out I was a BIT confused, but after playing with it and launching demos to see how my tweaking was actually panning out I was able to achieve the look I desired. It is SO customizable, sometimes that can be confusing for non-tech savvy people such as myself. But again, after playing with it that all changed and now I can make an email in 15-20 minutes and schedule it to send out when I'm ready.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    September 2018

    Great for Email Marketing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ite a great for start up businesses.

    Pros

    I like that it captures your product, Its also easy to use.

    Cons

    I would like to see better fashion templates to send out your emails.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tracy from DiammonShop

    Number of employees: 1 employee

    September 2018

    All-in-one marketing software!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I wanted a software that could automate marketing from beginning to end to save me time. Other plans only have partial capabilities which made managing and using them more time consuming.

    Pros

    It can do everything I need. It is very intuitive and easy to use. Functionality is explained well with videos and articles.

    Cons

    The workflows are a bit tedious to work with and personalization is somewhat limited.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Marco from Dibbly Inc.

    Number of employees: 2-10 employees

    September 2018

    Great Program

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The software is easy to use and straight forward.

    Cons

    Nothing as of yet. I havent used it long enough to formulate a negative opinion.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Alan from Klosh

    Number of employees: 2-10 employees

    September 2018

    Positive experience from Omnisend

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I have only tried the free plan & I must say I am impressed with the free features from Omnisend. Can't wait to updrage to the paid plan and explore other features Omnisend have to explore!

    Cons

    Wish there could have been more features for the free plan

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Miriela from E&M Handcrafts

    Number of employees: 2-10 employees

    September 2018

    Excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How it works, and how quickly it reaches contacts

    Cons

    Everything is fine for me, I just have more days for free

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    The most versatile marketing app out there

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love the cart recovery option the most and i love the grab and click option when making email marketing flyers.

    Pros

    Love all the options you get access to even with a free account. It's so good you will definately upgrade.

    Cons

    more template options would make it even better...at least 15 more to suit every kind of business

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lisa from Fashion Express US

    Number of employees: 2-10 employees

    September 2018

    Banned but really new transfer fault

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's pretty easy to use and set up. I love the 15000 per month free email for small business.

    Cons

    Banned me for reason as I just transfer my old customer email to this place. many of my customer doesn't know that and reported spam. Hope they can be more open to that rule.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Antonio from GamingNeeds

    Number of employees: 1 employee

    September 2018

    An overal great app

    Ease-of-use
    Functionality
    Quality
    Support

    It's one of the better apps i could find that manages customer reactivation, sign up forms and newsletters. The features are great and very easy to use. Overall it's a great experiences using the app. The customer is amazing.

    Pros

    Every time I open the app I keep finding new features. It combines like 10 different apps into 1.
    I also like the customizable workflows and sign up forms.

    Cons

    There isn't much to dislike but maybe the sign up games could use some more customization and the price. Actually the prize is quite competitive but i'm just cheap.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sander from PrimeGadgets

    Number of employees: 2-10 employees

    September 2018

    Simple, effective. Just what you need

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy interface, it really guides you through well to setup your email marketing.

    Cons

    Trial too short but hey nice things end, worth upgrading.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Veronica from HellaFashion.com

    Number of employees: 1 employee

    September 2018

    I love using this app!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use.
    Features.
    Customer Service.

    Cons

    I wish the free plan had all the feature

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • bernadette from Eleven26 llc

    Number of employees: 2-10 employees

    September 2018

    Very effective & easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to reach my customers with Omnisend. Very effective.

    Pros

    Omnisend is very effective and easy to use. Bringing brand awareness to your customers, nice templates. I loveeee this! It definitely stepped my business to the next level!

    Cons

    No bad remarks about this product at all.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sarah from BrownHawk Accessories

    Number of employees: 1 employee

    September 2018

    Love the automation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the fact it is all automated and you can just set it and forget it.

    Cons

    The only thing wrong with the app is that is a little costly for the features it offers.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jacie from My Fit Spotter

    Number of employees: 2-10 employees

    September 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Its a great product, i have recommended It to many friends

    Pros

    Since i am not technology friendly, this program is easy to build emails for my business to send to clients. I love how quick i can format an email.

    Cons

    The only problem i find is not being able to send emails that are not specific to a product. Im not always selling something. Sometimes i just want to reach my clients with information and tips, while the email format is specific to selling a product.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gytis from XXI Vestis

    Number of employees: 1 employee

    September 2018

    Great app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and amount of features. Love the product picker.

    Cons

    I would like to be able to use images from my shopify account instead of having to upload them every time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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