---
title: "Omnisend Software Reviews, Demo & Pricing - 2026"
description: "Review of Omnisend Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/email-marketing/omnisend-profile/"
page_type: "product"
language: "en"
---

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Omnisend

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/omnisend-profile/alternatives/)

# Omnisend Review

From $16-$59/month Free version 3 plans

Wondering if Omnisend is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Omnisend

4.7

[(837)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/)

Pricing

Starting at $16.00 usage based per month

### About Omnisend

Email & SMS marketing so good, it's boring. Omnisend is built for ecommerce, and 150,000+ brands use it to run email, SMS, web push, popups, and automations from one place. It doesn't matter if you're just getting started or running a large operation — Omnisend grows with you.

Build campaigns in a drag-and-drop editor with 250+ templates, or let Omnisend AI write the copy, subject lines, and preheaders in your brand's voice. Pre-built workflows handle welcome series, cart abandonment, browse abandonment, and post-purchase, and you can build your own without code. Segment on shopping behavior, purchase history, and engagement, with lists that update themselves — or describe an audience in plain words and AI builds the segment.

AI is on every plan, free included, with no add-ons or credits. Omnisend MCP connects ChatGPT or Claude to your account, so performance checks, segment suggestions, and campaign drafts happen in one conversation.

Reporting traces revenue back to the campaign, automation, or channel that earned it, with 18 months of history on Pro. Connects in one click to Shopify, BigCommerce, WooCommerce, Wix, and more. Same power, smaller bill: merchants make an average o...

f $79 for every $1 they spend.\* Support is live chat and email, 24/7 in six languages, on every plan including free, answering in about 4 minutes. Switching? Our team rebuilds every list, flow, and template in five days, free. \*Average return of $79 per $1 spent is based on Omnisend internal analysis of paid-plan merchants, 2025. Results vary.

Wondering if Omnisend is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

## Omnisend User Interface

## Popular Omnisend Alternatives

Main Product

Omnisend

4.7

[(837)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.50Value for money
-   4.65Customer support
-   4.50Functionality

Pricing

Starting at $16.00 per month

Get Price

Alternative Product

[Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)

4.6

[(3525)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.49Value for money
-   4.52Customer support
-   4.49Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)

4.7

[(2324)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)

4.6

[(2571)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.34Value for money
-   4.39Customer support
-   4.46Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/)

4.3

[(2953)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.11Value for money
-   4.23Customer support
-   4.20Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/)

4.8

[(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.83Value for money
-   4.77Customer support
-   4.50Functionality

Pricing

Starting at $9.00 per month

Get Price

## Omnisend Pros and Cons

We analyzed 837 verified reviews for Omnisend to find out what actual users really think.

Select to learn more

Intuitive Interface For All Users

The platform is praised for its user-friendly design and intuitive navigation, making it easy for both beginners and experienced users to manage campaigns. Clear tutorials and a straightforward interface help users get started quickly and complete tasks efficiently.

Responsive And Helpful Support Team

Omnisend's customer support is highly responsive and attentive, with real people available via chat and email to resolve issues quickly. Users appreciate the knowledgeable assistance, proactive follow-up, and approachable communication style, making troubleshooting and onboarding smoother.

Robust Automation And Tools

Omnisend offers a wide range of marketing features, including automation, saved templates, and product pickers, which help save time and streamline workflows. Users value the ongoing addition of new features and the ability to manage multiple marketing tasks within one platform.

Restricted Design Flexibility

Customization options are seen as limited, with users unable to fully adjust content blocks, backgrounds, or branding elements. Some find it difficult to match designs to their brand, edit code, or manipulate images, leading to frustration with design restrictions.

Glitches And Limited Editing Options

Users report that the email builder can be buggy, with formatting issues, misaligned elements, and limited drag-and-drop functionality. Some find it tedious to customize emails, struggle with mobile previews, and experience emails landing in spam folders or not sending reliably.

Cost Concerns For Small Businesses

Pricing is a common concern, especially for small businesses and international users. Many features are locked behind higher-tier plans, and the free plan is limited. Users mention unclear billing, frequent price increases, and feeling they pay for unused features.

## Omnisend Pricing and Plans

Starting price: $16.00 per month

Free Trial

Free Version

Standard

$16.00

usage based, per month

Plan includes:

-   Up To 3000 Emails Per Month
-   $1 in free SMS to try
-   Unlimited web push notifications
-   Account expert (from $400)
-   24/7 Priority support

Pro

$59.00

usage based, per month

Plan includes:

-   Send unlimited emails
-   Get 3,933 free SMS / month

Custom Pricing

Pricing available upon request

Plan includes:

-   Global SMS messaging
-   Account expert
-   Personalized content
-   Advanced Reporting

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Omnisend Features

-   Popular features found in Email Marketing
    
    A/B Testing
    
    Autoresponders
    
    Campaign Analytics
    
    Campaign Scheduling
    
    CAN-SPAM Compliance
    
    Contact Management
    
    Customer Segmentation
    
    Email Tracking
    
    Event Triggered Actions
    
    Subscriber Management
    
    WYSIWYG Editor
    
-   More features of Omnisend
    
    2-Way Messaging
    
    Abandoned Cart Saver
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Audience Targeting
    
    Automated Responses
    
    Automated Scheduling
    
    Behavioral Targeting
    
    Behavior Analytics
    
    Behavior Tracking
    
    Campaign Management
    
    Campaign Planning
    
    Campaign Segmentation
    
    Campaign Tracking
    
    Channel Management
    
    Click Tracking
    
    Compliance Management
    
    Contact Database
    
    Content Management
    
    Conversion Tracking
    
    CRM
    
    Customer Database
    
    Customer Profiles
    
    Customizable Branding
    
    Customizable CTAs
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Templates
    
    Customization
    
    Dashboard
    
    Data Import/Export
    
    Data Integration
    
    Drag & Drop
    
    Dynamic Content
    
    Email Campaign Management
    
    Email Distribution
    
    Email Management
    
    Email Marketing
    
    Email Templates
    
    Engagement Tracking
    
    Form Builder
    
    Forms Creation & Design
    
    Forms Management
    
    GDPR Compliance
    
    Generative AI
    
    Geotargeting
    
    HTML Editor
    
    Image Library
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Segmentation
    
    List Management
    
    Live Chat
    
    Mailing List Management
    
    Marketing Automation
    
    Marketing Calendar
    
    Mass Texting
    
    Message Personalization
    
    Mobile Optimization
    
    Monitoring
    
    Multi-Campaign
    
    Multi-Channel Attribution
    
    Multi-Channel Campaigns
    
    Multi-Channel Communication
    
    Multi-Channel Data Collection
    
    Multi-Channel Marketing
    
    Open Rate Tracking
    
    Performance Metrics
    
    Personalization
    
    Product Recommendations
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    ROI Tracking
    
    Sales Analytics
    
    Scheduled Messaging
    
    Scheduling
    
    Search/Filter
    
    Segmentation
    
    SMS Marketing
    
    SMS Messaging
    
    Social Marketing
    
    Social Media Integration
    
    Social Promotion
    
    Subscription Management
    
    Template Management
    
    Text-to-Win
    
    Third-Party Integrations
    
    Unsubscribe Database
    
    Visitor Tracking
    
    Visual Analytics
    
    Web Forms
    
    Website Visitor Tracking
    
    Workflow Automation
    
    Workflow Management
    

## Omnisend Integrations

Shopify

Integration rated 4.8 from 95 reviews

WooCommerce

Integration rated 4.5 from 18 reviews

LoyaltyLion

Integration rated undefined from -1 review

Smile.io

Integration rated undefined from -1 review

Shopify Plus

Integration rated undefined from -1 review

BigCommerce

Integration rated undefined from -1 review

See all 85 integrations

## Omnisend User Reviews

## Omnisend customer ratings

- Overall rating: 4.7/5
- Total reviews: 837

### Rating distribution

- 5 stars: 631 reviews (75%)
- 4 stars: 186 reviews (22%)
- 3 stars: 17 reviews (2%)
- 2 stars: 3 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.5/5
- Customer support: 4.6/5
- Functionality: 4.5/5

---

### Great product

- Overall rating: 5/5
- Reviewer: Maike S.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent service and great product overall. Great partner program that pays decent commissions with excellent onboarding and support.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Excellent UX/UI and onboarding process with a tonne of constantly evolving features, great knowledge base, continuous learning content. Omnisend has all the features you want (and more!) combined with a smooth, engaging, intuitive interface.

#### Cons

The price point is a bit steep for small businesses who don't need or use all the bells and whistles.

#### Reasons for choosing Omnisend

Various factors but mostly for it's feature richness and integration with other systems.

#### Reasons for switching to Omnisend

Wanted more features that integrated better with other initiatives.

#### Vendor response

Love that the feature richness and integrations are working well for your initiatives. It's great to hear the partner program and onboarding experience have been solid too. We understand pricing considerations vary, and we're here to support you as your needs evolve.

Replied March 2026

---

### Great email platform

- Overall rating: 5/5
- Reviewer: Hannah M.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I love using the platform as it's so easy and intuitive. We've had some great results since using it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and how easy it is to create beautiful looking mailers. I like how you're building the web and mobile version together, so there's no margin in error. I also love how easy it is to boost emails.

#### Cons

I feel the templates could be better overall as well as the analytics and reporting depth which could be more advanced.

#### Reasons for switching to Omnisend

We wanted a better email platform with better automation features and ease of use

#### Vendor response

Thanks so much for the thoughtful feedback! We’re glad to hear you’re enjoying the ease of use and seeing great results — that’s exactly what we aim for. We appreciate your note on templates and reporting depth too, our team is actively working on improvements in both areas. Great to have you with us!

Replied September 2025

---

### Using omnisend

- Overall rating: 4/5
- Reviewer: Trevon S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My experience with omnisend is good. I’m able to reach and interact with my audience while also getting the data I need to continue to improve my content.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Well what I like the most is Email templates are nice and customizable and the ability to do sms messaging is helpful.

#### Cons

I don’t have any new dislikes at the moment. My only issue is having to still pay for sms even if you already pay for a subscription.

#### Vendor response

We appreciate your thoughtful feedback. It’s great to hear Omnisend is helping you engage your audience with customizable templates, SMS, and performance insights. Your note on SMS costs is important input as we continue improving the platform to deliver even more value.

Replied September 2025

---

### Unbeatable Value For Money - Powerful and Easy-to-Use

- Overall rating: 5/5
- Reviewer: Thanos A.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall positive both from a price-performance perspective (ROI) and also a customer support perspective. Always found someone to help me out in a less than 10 minutes when I needed help with something on their platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is the perfect Email marketing tool for small and medium-sized businesses and it can be quite scalable as well. Easy to use and draw reports from and also it is quite affordable in comparison to their competition considering what you get with your monthly subscription (Email + SMS + Push). Furthermore, it is quite powerful with the automation flows and segmentation options we currently have available.

#### Cons

Some integrations to a few 3rd party apps are missing, so make sure that your tech stack integrates natively before committing. For the majority of the apps we have used it has not been a problem to be honest. Also, it is not as "sand-boxy" as Klaviyo, which is usually the case for the more complex automation flows we occasionally needed to create in the past (but covered without any hassle the 95-98% of the other automation needs we had). Also not as "sand-boxy" when it comes to their pre-created blocks (coupon code block, product recommendations) which means that you cannot adjust them in a drastic way, which is again a fringe case we have found ourselves in rarely (again 95-98% of the cases are covered just fine with the current setup).

#### Reasons for choosing Omnisend

Better price-performance and ease-of-use vs both of the other options. More powerful and better-suited for e-commerce vs Mailchimp.

#### Vendor response

Thank you for the detailed and thoughtful review! We’re glad to hear Omnisend has delivered strong value, ease of use, and powerful automation for your business. It’s great to know the platform meets the vast majority of your needs and has supported you effectively with email, SMS, and push. We also appreciate your constructive feedback on integrations and customization—it helps us continue improving. Thanks for recognizing our support team and for being part of the Omnisend community!

Replied April 2025

---

### Love it BUT...

- Overall rating: 4/5
- Reviewer: Linda S.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The support team was what kept me going. I needed a lot of help understanding the structure and how to make it work for me. To be fair I migrated my lists from another program that they dont support so it was a BIG process over an entire week. Now that I have it running I'm accustomed to it. I have yet to realize any sales with my campaigns so I may have to leave it as the fees are too high for small businesses.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There is a team of support people always available to help. I needed them…..a LOT! That is the one most important and best part of Omnisend.

#### Cons

Processes are not intuitive. Until you are into the set up and programing for a while it is not easy to navigate unless you have a tech degree. Learning the program takes some time. It isn't a fast and easy set up. There are no explanations of some of the settings and options that are easy to find or complete.

#### Reasons for switching to Omnisend

Cost and customer support was discontinued with them

#### Vendor response

Thank you for your honest and thoughtful review. We’re really glad our support team could be there for you throughout the setup process — your kind words mean a lot. We understand that migrating from an unsupported platform and learning a new system can take time, and we appreciate your patience and persistence. Your feedback on the learning curve and settings clarity is valuable, and we’ll be sharing it with our team. We're here if you need further assistance and appreciate you giving Omnisend a chance.

Replied April 2025

---

### Omnisend The Best Email Service

- Overall rating: 5/5
- Reviewer: Luke A.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Easy to use. Switched from Klaviyo because of their horrible pricing change and Omnisend offers unlimited sends. (PLEASE do not ever change this because it makes life so much easier when it comes to planning out emails and not being limited 🙏🙏.)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's easy to build emails and automations. Everything is straight forward when it comes to using each of the building blocks. I also really like that we have a rep talk with us every month. Shout out to [sensitive content hidden] as well; she needs a raise because she's the goat when it comes to helping with strategy and telling us what's good and bad about our emails, automations, and also the types of lists we use.

#### Cons

It took a long time for the pre-checked box for subscribing to an email list to come out. That was a little frustrating because that's years of missed opportunity, but you guys eventually added it so that was the only issue we had.

#### Reasons for choosing Omnisend

It's been a while so I can't name the previous ones, but the other ones were super hard to use and had horrible interfaces and felt like a chore to use.

#### Reasons for switching to Omnisend

The price changes where you have to pay more if you send out more than 10 emails a month, and the automation count toward that which is ridiculous. If we wanted to be able to send the same amount before they made the change, we would have had to upgrade which meant paying more for the same thing which is goofy.

#### Vendor response

Thank you for the amazing review! We’re thrilled to hear that building emails and automations has been straightforward, and that monthly strategy calls have been valuable to your success. We're especially glad to hear our team has been helpful — feedback like this means a lot. We appreciate your honesty about the pre-checked box feature and are glad it’s now available. Thanks for choosing Omnisend and for trusting us with your email marketing — we’re here to keep things easy, flexible, and effective!

Replied April 2025

---

### Well rounded solution for Ecommerce Marketing with Shopify

- Overall rating: 5/5
- Reviewer: Wade P.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Easy to work with both as a company and as a software. The ability to setup our email marketing on this platform and integrate it so tightly with Shopify make it a no brainer. Really appreciate the team Omnisend putting together a well rounded product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it has several tools in one. For example, it does cart recovery, reviews, browse abandonment, back in stock notifications, and more. It integrates easily with Shopify and the other apps we've had that connect. Setting up the automations are easy and intuitive.

#### Cons

There were a few minor quirks in getting the forms figured out on a landing page but those seemed to be a local cache issue that cleared up. The support at Omnisend was helpful and responsive to getting that figured out.

#### Reasons for choosing Omnisend

Integration with Shopify seemed much more tight than the others. Price was reasonable.

#### Reasons for switching to Omnisend

The cost for recovering carts was based on store volume. We sell high dollar products and it was becoming very expensive.

#### Vendor response

Thank you for the detailed review and for choosing Omnisend. We're glad to hear the platform’s features—like cart recovery, browse abandonment, and back-in-stock notifications—are supporting your Shopify store effectively. It’s great to know setup was intuitive and that our support team could assist with the landing page issue. We truly appreciate your feedback and are happy that Omnisend stood out among the alternatives you considered. We're committed to continuing to support your success and providing a seamless experience for your business.

Replied April 2025

---

### Best Way to Upgrade Your Email Experience

- Overall rating: 5/5
- Reviewer: Meghan R.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've used Omnisend with various companies and feel like it is the best bang for your buck and keeps things simply. Always recommend it over other 3rd party email platforms!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Very easy to use and you can start building emails almost instantly. Love how attentive their customer service team is and they proactive attitude on helping their customers.

#### Cons

Wish there were some other functionalities on designing emails or ways to integrate collections with our shopping platform through Shopify.

#### Reasons for choosing Omnisend

Pricing and previous use of the platform.

#### Reasons for switching to Omnisend

Shopify's native email platform just doesn't have the capabilities to properly analyze and review customer engagement with emails.

#### Vendor response

Thank you for the kind and detailed review! We’re glad to hear that building emails has been quick and easy, and that our customer support team’s proactive approach has stood out. Your feedback on email design and Shopify collection integration is much appreciated — we’ll pass it along to our product team. It means a lot that you continue to choose and recommend Omnisend. We're excited to keep delivering value for you and your businesses!

Replied April 2025

---

### Choose Omnisend, you won't regret it!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Hardware
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have been Omnisend clients for about two years and are quite happy with our experience thus far.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

They have great account managers, I have always been able to get into contact with my account manager or a support team member quickly. They are also constantly updating features, if there isn't a feature available you can request them to look into it. Most of my requests have been addressed or fixed. Lastly it is a very cost-efficient platform, I researched many others and Omnisend had an extremely competitive cost.

#### Cons

Originally the SMS program was very simple, but it has evolved with feature changes and updates. Now it gives the functionality of most other platforms.

#### Reasons for choosing Omnisend

Omnisend had a better price, specifically the unlimited email sends. That was a big factor in why we went with omnisend.

#### Reasons for switching to Omnisend

Expensive and required too much dev team participation in order to do anything technical.

#### Vendor response

Thank you so much for your kind words! We’re thrilled to hear that our account managers and support team have been quick to assist you. It’s great to know that our constant updates and enhancements are making a positive impact on your experience. We strive to provide a cost-efficient solution that meets your needs. If you ever have more feature requests or feedback, don’t hesitate to reach out—your insights help us grow! Happy emailing!

Replied October 2024

---

### Easy to use, lots of features for the cost

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Love it, we evaluate annually and it continues to be the best bang for the buck, plus they keep adding features which is great.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Omnisend has been a great ESP solution for my business. I have used several marketing & digital platforms in my professions career and overall, the ease of use and features for the cost are outstanding.

#### Cons

Inability to have more custom landing pages and use custom domains for landing pages

#### Reasons for choosing Omnisend

Seemed robust for the cost and it has only gotten better

#### Reasons for switching to Omnisend

Mailchimp stopped being integrated with Shopify and that’s the #1 requirement for us

#### Vendor response

Thank you so much for sharing your experience! We’re thrilled that Omnisend has been a great fit for your business and that you’re finding our features to offer excellent value. We appreciate your feedback on custom landing pages, it’s always helpful as we continue to enhance the platform. We’re committed to adding more features and making your experience even better each year. If you ever need assistance with anything, don’t hesitate to reach out!

Replied October 2024

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Showing 1 - 10 of 837 Reviews

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## Omnisend Popular Comparisons

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