Ominsend is a cloud-based email marketing solution for small and midsize ecommerce businesses. It helps users to design email campaigns, review their performance and manage their interactions with visitors and customers.

Omnisend features built-in forms that capture visitor information which helps users to personalize messages and provide visitors with different incentives and discounts. The solution also offers customer experience functionalities such as cart recovery, order confirmation, order follow up, birthday emails and more.

Subscriber segmentation tools allow users to send targeted messages to specific groups. A built-in content editor is also included. Users can generate reports based on real-time analytics, and integrations with Shopify, Tictail, Magneto, WooCommerce, PrestaShop and other ecommerce platforms are supported.

Services are offered on a monthly subscription basis that includes support via email, live chat and an online knowledge base.

Reports
Reports

Reports

Supported Operating System(s):

Web browser (OS agnostic)



244 Reviews of Omnisend

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 244 reviews

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Jessica from Cavelle Kids

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great Email Marketing

Pros

I like how easy it is to you and how you can customize a ton

Cons

Not sure maybe a few functions could be easier or more template options

Review Source: Capterra

Mozart from Debi.R

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Simply Perfect

Pros

Functional, great Customizable templates and easy to use

Cons

I think we should have the option of show/hide the omnisend logo in our newsletter and popup box!?

Review Source: Capterra

chalyce from Essential7

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Excellent Customer Service

Customer service support goes beyond the normal. I can not say enough about her.

Pros

That it is very easy to use. I have no challenges with it.

Cons

So far nothing, I am very pleased. Everyone is very helpful when I have a challenge

Review Source: Capterra

Baiba from Luxury Goods & Jewelry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy and useful

I installed Omniisend first time and then I tried other similar apps. Now I installed Omnised again. This is a better app for email marketing.

Pros

Easy for understanding, support team answer quickly. Recommend for email campaigns. Thank you!

Cons

Maybe I didn't find this yet :) I like what it work.

Review Source: Capterra

Giselle from Cade a Gi?

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

I love omnisend

I have sent many emails and everybody loves it.

Pros

It's easy and fast to use, the design of my emails are great. I really like it a lot.

Cons

The cost. I know that it is a great software, but it could have a lower price for begginers. I stopped for a while but I have to come back, this app is better than others.

Review Source: Capterra

Deborah from Gore Dean Home

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Really Glad we found this App

Its been great and we are very happy!

Pros

Omnisend offers a more professional looking product than we could produce using mailchimp.

Cons

For the number of customers on our list, it got a little expensive.

Review Source: Capterra

Zyanya from K Jade

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Thank you!

Pros

I am able to send emails on the go without having to use a computer and not many platforms allow that flexibility.

Cons

I have no cons right now and I think that is so rare nowadays.

Review Source: Capterra

Kim from Danyel Cosmetics, Inc

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great to use

It allows us to quickly upload new email address with ease and create simple but effective emails.

Pros

It's easy to use and very easy to import new customer lists from trade shows and retail shows.

Cons

It is somewhat limited on options so it that limits some options

Review Source: Capterra

David from Cowpresso

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Marketing Research

Marketing has been good, free features are good. Would consider paying for more integrated and proven advert templates to increase sales. Such advanced templates would require coding and would not be possible for a basic marketer.

Pros

It is Free to use for some features, easy to use and does the marketing approach easily.

Cons

More standard templates can be included so that the Marketer can save time on each advertisement and not fully customise each advert each time.

Review Source: Capterra

Krista from Keepwood

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Excellent Free Options

Pros

There are very useful and user-friendly options at no charge

Cons

No issues with Omnisend at the moment. Keep it up!

Review Source: Capterra

Alycia from Tumblebee Clothing

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Gets the job done

It gets the job done

Pros

Easy to use, good customer service, emails send fast and are easy to build

Cons

Emails are never opened by customers, have a feeling that thEy all go to junk. Formatting can be weird on mobile, limited amount of emails, basic features. Never break even with campaigns... sometimes order confirmations aren’t sent and there is no way to resend them.

Review Source: Capterra

Yen from Modern Vision

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great app

Great!

Pros

I switched this app from other email marketing apps because of the ease of use for this app. I love the timeline layout for me to set my emails. (The delay, etc). I just love it!

Cons

More tips! I feel like Omnisend just provide more templates for specific types of email marketing. The Cart Recovery Tips (1st email send on the 1st hour, 2nd email, 3 days later, etc). I think there should be more of these.

Review Source: Capterra

Alwin from NeverForgetADay

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Very good app

Overall experience is very good. I would just like to see an option to import my own newsletter, so I can create it on my MacBook and then send it with Omnisend.

Pros

The step-by-step process for creating and sending newsletters, as well as the stats on the results.

Cons

The templates are limited and I would prefer to be able to create my own newsletter on my MacBook and then import it into Omnisend, and/or just be able to send it out using Omnisend.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

What is great about Omisend and what can make it greater

It has been great and even at the least service level, I still think so.

Pros

The fact that the software allows free use is the greatest for new entrepreneurs who have high budgetary constraints. It is very easy to use and gives very good options to format and present messages. This lets users create messages that they love and send them out the way they like.

Cons

The application billing options can be made more flexible by allowing users to get one-off access to advance features for a very minimal fee (compared to the least subscription fee). During festive season, users will be able to take advantage of advanced features for a small fee.

Review Source: Capterra

Renee from Renee's Scribbles and Scratches

Number of employees:  1 employee

Ease-of-use

Customer support

Functionality

November 2018

Still Learning

I think it's good but I'm still learning. Catch me again in a couple of months. LOL

Pros

Not sure, still learning about it. I liked the free option at first.

Cons

Again, I'm still learning. Everyone expects you to know what all this is about when you haven't done any of it before.

Review Source: Capterra

Pablo Antar, from Banba International Trading Limited

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

This Is The Absolute Best Email Marketing Tool For Small And Just Starting Companies

Very, very good experience overall I do really like Omnisend. And please visit our website www.banbaint.com

Pros

What I love about this software is the fact that his main features are FREE to use with no limit of the contact list you can upload.
Also, it's very easy to personalise emails and you have an A/B testing emails option.
I have been looking and testing so many other providers and definitely, for small and starting companies, this is the best you can find online. Even better than MailChimp!
Finally, the customer service or help line is very good.

Cons

What I like the least is not having access to the Funnel email creation or the also called Automation email campaign. It would be very good if this tool is available so marketers can test how good the Automation works.

Review Source: Capterra

Ana from TMYO FASHION

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

scri App fobers bu r Online Business

I really love this app, it is helping my business grow.

Pros

I really love the live view that this app has to offer it is very convenient to see what your viewers are interested in.

Cons

It takes a while to make the perfect emails to send to subscribers but its well worth it because subscribers are receiving something that I made

Review Source: Capterra

Janay from CambodianHair Freak LLC

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy to Use For Beginner!

Overall my experience has been great. The easier it is, the easier I can market using the email system daily.

Pros

The styles of the newsletters are easy to create and input my photos/products without the hassle. I can quickly link them to my website pages and it looks very professional when its done.

Cons

So far I havent found anything I dislike as my need for the email marketing is to educate and advertise my products with ease to my customers and clients.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

November 2018

Great Product. Impressive Deliverability rates

Pros

The free account allows you to build your list provided you stay within the monthly send limits.
I was particularly impressed with the high deliverability rates. None of the mails i sent landed in the promotions tab or spam of gmail.
I liked the Custom html sign up form.

Cons

No double opt in when you use custom html form
No RSS feed email functionality

Review Source: Capterra

Sharlene from LeeFed Online Ltd

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Soundest review

I happy to use the Live view and give the overall experience a 3 stars.

Pros

The most important feature is the Live Views. It helps to narrow down where your customer are and what they are buying and looking at.

Cons

The software did not help with emails marketing

Review Source: Capterra

Displaying 1 - 20 of 244 reviews