--- title: "Omnisend Software Reviews, Demo & Pricing - 2026" description: "Review of Omnisend Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/email-marketing/omnisend-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Omnisend Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/omnisend-profile/alternatives/) # Omnisend Review From $16-$59/month Free version 3 plans Wondering if Omnisend is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Omnisend 4.7 [(837)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/) Pricing Starting at $16.00 usage based per month ### About Omnisend Email & SMS marketing so good, it's boring. Omnisend is built for ecommerce, and 150,000+ brands use it to run email, SMS, web push, popups, and automations from one place. It doesn't matter if you're just getting started or running a large operation — Omnisend grows with you. Build campaigns in a drag-and-drop editor with 250+ templates, or let Omnisend AI write the copy, subject lines, and preheaders in your brand's voice. Pre-built workflows handle welcome series, cart abandonment, browse abandonment, and post-purchase, and you can build your own without code. Segment on shopping behavior, purchase history, and engagement, with lists that update themselves — or describe an audience in plain words and AI builds the segment. AI is on every plan, free included, with no add-ons or credits. Omnisend MCP connects ChatGPT or Claude to your account, so performance checks, segment suggestions, and campaign drafts happen in one conversation. Reporting traces revenue back to the campaign, automation, or channel that earned it, with 18 months of history on Pro. Connects in one click to Shopify, BigCommerce, WooCommerce, Wix, and more. Same power, smaller bill: merchants make an average o... f $79 for every $1 they spend.\* Support is live chat and email, 24/7 in six languages, on every plan including free, answering in about 4 minutes. Switching? Our team rebuilds every list, flow, and template in five days, free. \*Average return of $79 per $1 spent is based on Omnisend internal analysis of paid-plan merchants, 2025. Results vary. Wondering if Omnisend is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Omnisend User Interface ## Popular Omnisend Alternatives Main Product Omnisend 4.7 [(837)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.50Value for money - 4.65Customer support - 4.50Functionality Pricing Starting at $16.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3527)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2343)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.34Value for money - 4.39Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) 4.3 [(2956)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.23Customer support - 4.20Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [EmailOctopus](https://www.softwareadvice.com/marketing/emailoctopus-profile/) 4.8 [(657)](https://www.softwareadvice.com/marketing/emailoctopus-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.83Value for money - 4.77Customer support - 4.50Functionality Pricing Starting at $9.00 per month Get Price ## Omnisend Pros and Cons We analyzed 837 verified reviews for Omnisend to find out what actual users really think. Select to learn more Intuitive Interface For All Users The platform is praised for its user-friendly design and intuitive navigation, making it easy for both beginners and experienced users to manage campaigns. Clear tutorials and a straightforward interface help users get started quickly and complete tasks efficiently. Responsive And Helpful Support Team Omnisend's customer support is highly responsive and attentive, with real people available via chat and email to resolve issues quickly. Users appreciate the knowledgeable assistance, proactive follow-up, and approachable communication style, making troubleshooting and onboarding smoother. Robust Automation And Tools Omnisend offers a wide range of marketing features, including automation, saved templates, and product pickers, which help save time and streamline workflows. Users value the ongoing addition of new features and the ability to manage multiple marketing tasks within one platform. Restricted Design Flexibility Customization options are seen as limited, with users unable to fully adjust content blocks, backgrounds, or branding elements. Some find it difficult to match designs to their brand, edit code, or manipulate images, leading to frustration with design restrictions. Glitches And Limited Editing Options Users report that the email builder can be buggy, with formatting issues, misaligned elements, and limited drag-and-drop functionality. Some find it tedious to customize emails, struggle with mobile previews, and experience emails landing in spam folders or not sending reliably. Cost Concerns For Small Businesses Pricing is a common concern, especially for small businesses and international users. Many features are locked behind higher-tier plans, and the free plan is limited. Users mention unclear billing, frequent price increases, and feeling they pay for unused features. ## Omnisend Pricing and Plans Omnisend has three plans. Standard is $16.00/mo billed monthly. Pro is $59.00/mo billed monthly. Custom Pricing is custom-priced. Free version Standard $16.00 usage based, per month Upto 500 contacts Standard plan includes: - Up To 3000 Emails Per Month - $1 in free SMS to try - Unlimited web push notifications - Account expert (from $400) - 24/7 Priority support Pro $59.00 usage based, per month Upto 2,500 contacts Pro plan includes: - Send unlimited emails - Get 3,933 free SMS / month Custom Pricing Contact vendor for details Custom contact amount Custom Pricing plan includes: - Global SMS messaging - Account expert - Personalized content - Advanced Reporting Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Omnisend pricing compare to alternatives? Omnisend's starting price is $16.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Omnisend4.7[(837)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/) | $16.00 /mo | Not available | Available | 4.5 | | [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,527)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) | $9.00 /mo | Not available | Available | 4.5 | | [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,343)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) | $12.00 /mo | Available | Available | 4.7 | | [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) | $15.00 /mo | Available | Not available | 4.3 | | [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/)4.3[(2,956)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) | $12.00 /mo | Available | Not available | 4.1 | Omnisend4.7[(837)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/) * * * Starting price $16.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,527)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) * * * Starting price $9.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/)4.7[(2,343)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) * * * Starting price $12.00 /mo Free trial Available Free version Available Value For Money 4.7 - [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/)4.6[(2,574)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) * * * Starting price $15.00 /mo Free trial Available Free version Not available Value For Money 4.3 - [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/)4.3[(2,956)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/) * * * Starting price $12.00 /mo Free trial Available Free version Not available Value For Money 4.1 ## Omnisend Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Omnisend 2-Way Messaging Abandoned Cart Saver Activity Dashboard Activity Tracking Alerts/Notifications API Audience Targeting Automated Responses Automated Scheduling Behavioral Targeting Behavior Analytics Behavior Tracking Campaign Management Campaign Planning Campaign Segmentation Campaign Tracking Channel Management Click Tracking Compliance Management Contact Database Content Management Conversion Tracking CRM Customer Database Customer Profiles Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Templates Customization Dashboard Data Import/Export Data Integration Drag & Drop Dynamic Content Email Campaign Management Email Distribution Email Management Email Marketing Email Templates Engagement Tracking Form Builder Forms Creation & Design Forms Management GDPR Compliance Generative AI Geotargeting HTML Editor Image Library Landing Pages/Web Forms Lead Capture Lead Generation Lead Management Lead Segmentation List Management Live Chat Mailing List Management Marketing Automation Marketing Calendar Mass Texting Message Personalization Mobile Optimization Monitoring Multi-Campaign Multi-Channel Attribution Multi-Channel Campaigns Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Marketing Open Rate Tracking Performance Metrics Personalization Product Recommendations Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics ROI Tracking Sales Analytics Scheduled Messaging Scheduling Search/Filter Segmentation SMS Marketing SMS Messaging Social Marketing Social Media Integration Social Promotion Subscription Management Template Management Text-to-Win Third-Party Integrations Unsubscribe Database Visitor Tracking Visual Analytics Web Forms Website Visitor Tracking Workflow Automation Workflow Management ## Omnisend Integrations Shopify Integration rated 4.8 from 95 reviews WooCommerce Integration rated 4.5 from 18 reviews LoyaltyLion Integration rated undefined from -1 review Smile.io Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review See all 67 integrations ## Omnisend User Reviews ## Omnisend customer ratings - Overall rating: 4.7/5 - Total reviews: 837 ### Rating distribution - 5 stars: 631 reviews (75%) - 4 stars: 186 reviews (22%) - 3 stars: 17 reviews (2%) - 2 stars: 3 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.6/5 - Functionality: 4.5/5 --- ### Great product - Overall rating: 5/5 - Reviewer: Maike S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent service and great product overall. Great partner program that pays decent commissions with excellent onboarding and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent UX/UI and onboarding process with a tonne of constantly evolving features, great knowledge base, continuous learning content. Omnisend has all the features you want (and more!) combined with a smooth, engaging, intuitive interface. #### Cons The price point is a bit steep for small businesses who don't need or use all the bells and whistles. #### Reasons for choosing Omnisend Various factors but mostly for it's feature richness and integration with other systems. #### Reasons for switching to Omnisend Wanted more features that integrated better with other initiatives. #### Vendor response Love that the feature richness and integrations are working well for your initiatives. It's great to hear the partner program and onboarding experience have been solid too. We understand pricing considerations vary, and we're here to support you as your needs evolve. Replied March 2026 --- ### Omnisend The Best Email Service - Overall rating: 5/5 - Reviewer: Luke A. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use. Switched from Klaviyo because of their horrible pricing change and Omnisend offers unlimited sends. (PLEASE do not ever change this because it makes life so much easier when it comes to planning out emails and not being limited 🙏🙏.) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to build emails and automations. Everything is straight forward when it comes to using each of the building blocks. I also really like that we have a rep talk with us every month. Shout out to [sensitive content hidden] as well; she needs a raise because she's the goat when it comes to helping with strategy and telling us what's good and bad about our emails, automations, and also the types of lists we use. #### Cons It took a long time for the pre-checked box for subscribing to an email list to come out. That was a little frustrating because that's years of missed opportunity, but you guys eventually added it so that was the only issue we had. #### Reasons for choosing Omnisend It's been a while so I can't name the previous ones, but the other ones were super hard to use and had horrible interfaces and felt like a chore to use. #### Reasons for switching to Omnisend The price changes where you have to pay more if you send out more than 10 emails a month, and the automation count toward that which is ridiculous. If we wanted to be able to send the same amount before they made the change, we would have had to upgrade which meant paying more for the same thing which is goofy. #### Vendor response Thank you for the amazing review! We’re thrilled to hear that building emails and automations has been straightforward, and that monthly strategy calls have been valuable to your success. We're especially glad to hear our team has been helpful — feedback like this means a lot. We appreciate your honesty about the pre-checked box feature and are glad it’s now available. Thanks for choosing Omnisend and for trusting us with your email marketing — we’re here to keep things easy, flexible, and effective! Replied April 2025 --- ### Using omnisend - Overall rating: 4/5 - Reviewer: Trevon S. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with omnisend is good. I’m able to reach and interact with my audience while also getting the data I need to continue to improve my content. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Well what I like the most is Email templates are nice and customizable and the ability to do sms messaging is helpful. #### Cons I don’t have any new dislikes at the moment. My only issue is having to still pay for sms even if you already pay for a subscription. #### Vendor response We appreciate your thoughtful feedback. It’s great to hear Omnisend is helping you engage your audience with customizable templates, SMS, and performance insights. Your note on SMS costs is important input as we continue improving the platform to deliver even more value. Replied September 2025 --- ### Well rounded solution for Ecommerce Marketing with Shopify - Overall rating: 5/5 - Reviewer: Wade P. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to work with both as a company and as a software. The ability to setup our email marketing on this platform and integrate it so tightly with Shopify make it a no brainer. Really appreciate the team Omnisend putting together a well rounded product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it has several tools in one. For example, it does cart recovery, reviews, browse abandonment, back in stock notifications, and more. It integrates easily with Shopify and the other apps we've had that connect. Setting up the automations are easy and intuitive. #### Cons There were a few minor quirks in getting the forms figured out on a landing page but those seemed to be a local cache issue that cleared up. The support at Omnisend was helpful and responsive to getting that figured out. #### Reasons for choosing Omnisend Integration with Shopify seemed much more tight than the others. Price was reasonable. #### Reasons for switching to Omnisend The cost for recovering carts was based on store volume. We sell high dollar products and it was becoming very expensive. #### Vendor response Thank you for the detailed review and for choosing Omnisend. We're glad to hear the platform’s features—like cart recovery, browse abandonment, and back-in-stock notifications—are supporting your Shopify store effectively. It’s great to know setup was intuitive and that our support team could assist with the landing page issue. We truly appreciate your feedback and are happy that Omnisend stood out among the alternatives you considered. We're committed to continuing to support your success and providing a seamless experience for your business. Replied April 2025 --- ### Best Way to Upgrade Your Email Experience - Overall rating: 5/5 - Reviewer: Meghan R. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've used Omnisend with various companies and feel like it is the best bang for your buck and keeps things simply. Always recommend it over other 3rd party email platforms! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use and you can start building emails almost instantly. Love how attentive their customer service team is and they proactive attitude on helping their customers. #### Cons Wish there were some other functionalities on designing emails or ways to integrate collections with our shopping platform through Shopify. #### Reasons for choosing Omnisend Pricing and previous use of the platform. #### Reasons for switching to Omnisend Shopify's native email platform just doesn't have the capabilities to properly analyze and review customer engagement with emails. #### Vendor response Thank you for the kind and detailed review! We’re glad to hear that building emails has been quick and easy, and that our customer support team’s proactive approach has stood out. Your feedback on email design and Shopify collection integration is much appreciated — we’ll pass it along to our product team. It means a lot that you continue to choose and recommend Omnisend. We're excited to keep delivering value for you and your businesses! Replied April 2025 --- ### A Solid Marketing Platform with Great Support and Useful Features - Overall rating: 4/5 - Reviewer: DeWayne N. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been positive. Customer service has been very responsive when I’ve run into issues, and their follow-up has been great. I appreciate how the platform supports a variety of marketing tasks through campaigns and automations. The cost is reasonable, and I believe it’s a worthwhile investment for growing a business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with WordPress was seamless, which made getting started much easier. I also find the revenue reporting tools helpful for tracking performance. The templates are straightforward and easy to customize, which makes creating campaigns efficient and stress-free. #### Cons I've encountered some challenges with integrating Omnisend with Elementor specifically. Additionally, finding clear online solutions for specific tasks within Omnisend can be a bit difficult. There were also some initial issues with connecting to my email provider, though those were eventually resolved. #### Reasons for switching to Omnisend This seemed to be a better option regarding features and cost. --- ### Omnisend Fan From Iowa - Overall rating: 5/5 - Reviewer: Bill B. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent product, intuitive, great customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a ton of features that make it pretty robust. The more I learn, the more I want to do, and the features needed have always been there when I am ready. They also have a lot of great training. #### Cons I wish there was live chat, but their response to tickets is almost always very quick. Not really a negative, I am just like a toddler when I have to wait for something! #### Reasons for choosing Omnisend Seemed like a better fit for how we wanted to use it and their integration with Big Commerce was solid. #### Vendor response Thank you for the fantastic review and for being an Omnisend fan! We're thrilled to hear the platform has been growing with you and that our features and training resources are supporting your goals. We appreciate the kind words about our support team — and totally understand wanting answers fast (we’re working on that too!). It's great to know the BigCommerce integration has been a solid fit. Thanks again for your feedback and for being part of the Omnisend community! Replied April 2025 --- ### Omnisend has great potential - Overall rating: 4/5 - Reviewer: Yusuf C. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mostly positive with some minor frustrations that could be easily fixed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The new features being added on a regular basis gives me hope about the future of Omnisend. #### Cons Omnisend is still not fully developed yet and missing some things. The editor leaves a lot to be desired and the UI could be cleaned up a bit. There are certain pages where it's not easy to simply "exit" what you're doing, and when you're creating new campaigns, you have to select a template instead of being given the option to start with a blank slate. #### Reasons for choosing Omnisend Better UI in Omnisend vs Klaviyo which felt clunky #### Reasons for switching to Omnisend Hated Klaviyo and MailerLite's editors and clunky UI and limited feature set #### Vendor response Thank you for your honest and thoughtful review. We're glad to hear that the frequent updates are building your confidence in Omnisend’s future and that our UI stood out among alternatives. We also appreciate your feedback about the editor, navigation, and template selection—these insights are incredibly helpful as we continue to improve the platform. Your perspective matters, and we're committed to refining the experience to better support your marketing goals. Thanks again for sharing your experience with us! Replied April 2025 --- ### Professional Emails in Minutes with Omnisend - Overall rating: 5/5 - Reviewer: Stephanie P. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Omnisend has been excellent. Their support team is always helpful when we need assistance, and the emails look clean and professional. It's easy to use and I'd recommend it to any business looking to elevate their email marketing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of sending emails. It makes the job quick, easy and professional looking! #### Cons The way you have to send a chat to customer service for help instead of speaking directly to a human on the phone. #### Reasons for switching to Omnisend Our website designer recommended we use Omnisend, so we switched. #### Vendor response Thank you for the thoughtful review! We're so glad to hear Omnisend has helped you send clean, professional emails quickly and easily — it’s exactly what we aim for. It’s also great to know our support team has been helpful when needed. We understand your preference for phone support and appreciate the feedback — it helps us continue improving the experience. Thanks again for the recommendation and for trusting Omnisend with your email marketing! Replied April 2025 --- ### Good email marketing platform - Overall rating: 5/5 - Reviewer: Diana F. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use yourself and many integrations. Easy to make customer segments and flows/automations. Overall good email platform. #### Cons Seemed more features and integrations were available with klaviyo. Not sure why but that’s the only reason I switched. #### Vendor response We're glad the platform's simplicity and automation features served you well. While we're sorry to hear it didn't have everything you needed at the time, we respect your decision to find the right fit. We've expanded quite a bit on the integrations and features front, so if your needs evolve, we'd welcome the chance to work together again. Wishing you continued success! Replied March 2026 --- Showing 1 - 10 of 837 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/) ## Omnisend Popular Comparisons [Brevo vs Omnisend](https://www.softwareadvice.com/scheduling/brevo-profile/vs/omnisend/)[MailerLite vs Omnisend](https://www.softwareadvice.com/marketing/mailerlite-profile/vs/omnisend/)[ActiveCampaign vs Omnisend](https://www.softwareadvice.com/crm/activecampaign-profile/vs/omnisend/)[Constant Contact vs Omnisend](https://www.softwareadvice.com/marketing/constant-contact-profile/vs/omnisend/)[EmailOctopus vs Omnisend](https://www.softwareadvice.com/marketing/emailoctopus-profile/vs/omnisend/)[Systeme.io vs Omnisend](https://www.softwareadvice.com/marketing/omnisend-profile/vs/systeme-io/)[HubSpot Marketing Hub vs Omnisend](https://www.softwareadvice.com/compare/100592-omnisend/vs/119437-HubSpot-Marketing/)[Klaviyo vs Omnisend](https://www.softwareadvice.com/marketing/klaviyo-profile/vs/omnisend/)[GetResponse vs Omnisend](https://www.softwareadvice.com/marketing/getresponse-profile/vs/omnisend/)[Marketing 360 vs Omnisend](https://www.softwareadvice.com/marketing/marketing-360-profile/vs/omnisend/)[Keap vs Omnisend](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/vs/omnisend/)[Salesforce Marketing Cloud vs Omnisend](https://www.softwareadvice.com/marketing/omnisend-profile/vs/salesforce-socialcrm/)[Kit vs Omnisend](https://www.softwareadvice.com/marketing/convertkit-profile/vs/omnisend/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/omnisend-profile/alternatives/) ## Other Top Recommended Email Marketing Software [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [SalesAndMarketing.ai](https://www.softwareadvice.com/product/529885-SalesAndMarketing-ai/) **0.0** (0) Recently recommended **4** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **3** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6261) Recently recommended **2** times Stuck Between Options? 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